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Sheraton Roma Hotel & Conference Center

Traveler (831)
360
Panoramas (19)
Dining (183)
About
Location
Cleanliness
Service
Value
Iconic and charismatic, Sheraton Roma is a landmark of the EUR district since 1983: a urban resort combining high quality service and modern facilities.Sink into the cozy comfort and get a good night sleep at one of 640 rooms and suites ranging from Classic to Superior, Club and Suites, equipped with the celebrated Sheraton Sweet Sleeper Bed ™ - featuring luxurious sheets, deluxe duvet, and a selection of feather down and hypoallergenic pillows and a custom mattress.Upgrade your holiday and stay at a spacious and renovated Club Room with access the Club Lounge, a sophisticated meeting place. Whether you prefer the comfort of its homely living area or the astonishing views and the green scenery from its outdoor solarium, experience its unique Signature Moments throughout the day. From breakfast to Spritz, Prosecco Time or Afternoon Snacks, feel pampered and cared for with private check-in, personalized service, free WiFi, international newspapers and a select ambiance. Enjoy the sun by the poolside with family and friend and taste the very best of Italian Cuisine at AQVI restaurant and bar, a gourmet experience with local products and specialties from Lazio Region and taste and compare world renowned wines at the Social Hour in the afternoons, or find your favorite one in our Wines of The World menu. Delight in a exquisite cocktail and listen to the live entertainment every night.For the health conscious, pick your daily meals from a varied selection of dishes Color Your Plate™ and exercise at the tennis court, green jogging path or the CORE Performance Fitness Center – opened 24/7 for your comfort.Visit the city center by metro – a 10 minute walk to the EUR Magliana Metro Station, by our own bus service, by taxi or by car – the hotel is located 5 km from the GRA Orbital Road. Arrive and depart Rome within 20 minutes from both Fiumicino and Ciampino Airport.
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Property amenities
Room Service
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Free Parking
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL CLASS
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
99Restaurantswithin 0.75 miles
25Attractionswithin 0.75 miles
2,114Reviews
1,284Photos
52Q+A
100Room tips
Traveler rating
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Popular mentions
We chose the Sheraton as it is close to our friend's place where we spent New Year's Eve. I knew the hotel to be kind of tired from previous stays, but the location was convenient, so I went for it. I wish I hadn't. When we reached the check in on 31 December there were no less
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Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center
Responded 2 days ago
Dear Mav71, Dear Mav71, Greetings from Sheraton Roma. We regret that your recent experience with us did not live up to your previous stays and sincerely apologize that you were disturbed in such a way by other guests. Your comments have been shared with our management team and rest assured that we have taken the necessary steps to ensure problems of this nature do not occur again in the future. We truly hope you will consider staying with us again, allowing us to restore your confidence in our services. Warm regards, Palma D Guest Experience Team
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No hot water in rooms in the morning... what a terrible way to wake up for a working day.... Would expect minimum comfort in a hotel like Sheraton! Is very annoying and sincerely the way service guest replied to our comments was terrible.
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Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center
Responded 1 week ago
Dear Ricardojbf77, We deeply apologize for the technical inconvenience that occurred last night as a result of which there was no hot water this morning. We do hope you realize that unexpected instances may occur at times; however it is how the employees react and handle these circumstances that can really make a difference. We are sorry to hear that you feel the response from our staff was not adequate and regret the negative impression we created. Please be assured that the situation you encountered is not reflective of our usual standards of service and we hope you will not judge us solely on the basis of this particular experience but choose to stay with us again when your travels bring you back to Rome. Warm regards, Palma D Guest Experience Team
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I selected this hotel due to its proximity to a conference and its fairly reasonable price. The first room I checked into was on the second or third floor. The carpet was dirty (with food crumbs), the furniture was beat up (literally scraped and worn down) and it was terrible.
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Response from EnricoM2205, Front Office Manager at Sheraton Roma Hotel & Conference Center
Responded 3 weeks ago
Dear GreenMtnJourney, Thank you for staying with us, and for taking the time to write a review on Tripadvisor. We are sorry to learn that your experience did not meet your expectations while the staff was friendly and the buffet breakfast was good and with a wide range of items. Also, we would like to inform you that we have in program a restyling of the hotel including all bedrooms that, given the size of the property, will take place in different phases. Kind regards Enrico M. Guest Experience Team
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Very professional hotel. Good food, pool and facilities. 2 floors of business rooms and a business lounge. Regular bus to city. Metro into city 10 minutes walk. Capable staff. Clean rooms. Nice atmosphere. Perfect for business or pleasure
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Response from Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center
Responded 3 weeks ago
Dear Michaelhouse69, Thank you for your review, it is always great to read such positive comments. We hope to see you soon again at Sheraton Roma. Warm regards, Palma D Guest Experience Team
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My fairly low expectations were fully met at this functional hotel. All the branded elements were there of course, except just all a little old and tired. Hair-raising taxi ride from the airport was €45. Checkin took 20minutes (with no status recognition), but pleasant enough.
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Response from MassimoM3387, Front Office Manager at Sheraton Roma Hotel & Conference Center
Responded 4 weeks ago
Dear Antiblackberry, Thank you for staying with us and for taking the time to share your comments. We regret to learn that your stay did not meet your expectations. Our commitment is to continuously improve the quality of our product and service and in this regard we have an ongoing renovation program that also includes a restyling of our guest rooms. We also regret that you had an unpleasant experience with taxi drivers and we would like to suggest, if you ever consider staying with us again in the future, to take advantage of our shuttle service which leaves on schedule to/from the airport and city center at a reasonable fee. Warm regards, Massimo M Front Office Manager
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Dear Winnie-Chou_Pro, Thank you for choosing our hotel for your visit to Rome. You may write to the following address reservations@sheratonrome,com We look forward to connecting with you. Warm regards, Palma D Guest Experience Team
1 vote
Thank you for your reply is the shuttle service Free or is there a charge
There is a fee of EUR 7,00 per person each way Warm regards, Palma D Guest Experience Team
1 vote
Dear Marita, Thank you for your interest in Sheraton Roma. We are located in the EUR district, at 25km/20 minutes drive from Fiumicino Leonardo da Vinci International Airport. We provide a shuttle bus service in the morning, with departures from the airport at 07:45, 09:15 and 12:15 hours (summer schedule). Timetable may be subject to changes so we recommend you contact the hotel directly for more detailed information. The approximate taxi fare is EUR 35,00 - please look for official white taxis with licence numbers at the taxi ranks just outside the terminal. Warm regards, Palma D Guest Experience Team
1 vote
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Dear Luc T, Thank you for your interest in our hotel. We do have connecting rooms, which are generally a queen bedded room connecting with a twin bedded room. Your request for availability will be addressed via e-mail. Thank you and we hope to see you soon at the Sheraton Roma. Warm regards, Palma D Guest Experience Team
0 votes
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Dear Sicilya A, The cancellation policy depends on the rate plan you have booked. May we suggest that you contact the hotel directly to check the booking details. Warm regards, Palma D Guest Experience Team
0 votes
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12345611
"Ask for the club floor"
"Try room with pool view."
"There are no rooms that are better than others that I could tell."
"Stay somewhere is best advice to get a "good room""
"Chhose another hotel"
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PRICE RANGE
$103 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton roma hotel romesheraton roma hotel and conference centersheraton romerome sheraton
LOCATION
ItalyLazioRomeOstiense
NUMBER OF ROOMS
640
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