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Sheraton Roma Hotel & Conference Center

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Sheraton Roma Hotel & Conference Center
Sheraton Roma Hotel & Conference Center
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1,511 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Washington DC, District of Columbia
Reviewed 3 days ago NEW

This property is an older property that has some wear. m The lobby area has not changed much and is not very appealing. It may be marble tile but it lacks design and as the welcoming the hotel has cut back oarea it is not very pretty. It is confusing since the restaurant opens up near the door. The hotel...

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Helpful?
Thank Room1413
anto_vp, Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Room1413, Thank you for your recent visit and extensive feedback. We understand from your review that this was not your first time at the Sheraton Roma. Since it has been replaced beginning of last year (2016), the ATM is no longer located at the lower level but in the lobby next to the luggage room. It is situated in...

Boston, MA
Reviewed 4 days ago NEW

Was here for a company conference. And while it got the job done, and most of the staff were friendly & helpful, it is clearly a tired hotel in need of an upgrade. Most needed: hot showers. Every morning, I - and the majority of my colleagues, it later became clear - experienced luke-warm to cold showers. After the first...

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Helpful?
Thank BostonTravelerBoston
anto_vp, Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear BostonTravelerBoston, Thank you for taking the time to write a review about your recent visit.. We aim to deliver a friendly and efficient service and always appreciate when our guests let us know that we have achieved this aim. It is also great to hear that you enjoyed our AQVI Pizza during your stay and were pleasantly surprised by...

Reviewed 5 days ago NEW

The hotel is a luxury 5-star hotel, just outside of rome. It is ideal for business meetings and gatherings. For tourism purposes, I don't think this would be the ideal destination. The rooms are standard hotel rooms. They offer a decent pool and the meetings facilities are outstanding. Their food is pretty much decent and their staff is mostly welcoming...

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Helpful?
Thank Hassan R
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Hassan R, We are glad to hear that you appreciated our conference services and facilities and also had the chance to visit the beauties of Rome during your stay. As you said, the nearest metro is at 15 minutes walk and there are several transportation options to reach the city center, including our own bus service. We offer a...

Gurugram (Gurgaon), India
Reviewed 6 days ago NEW

The hotel looks and feels old and ill maintained. The rooms looked old but the beds were super comfy. All the amenities in place and clean but it had a rusty look about everything. The breakfast is amazing with lot of options. Nice and big property but could be maintained better. Location seemed a bit far from main city.

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Helpful?
Thank SudeshnaDey
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear SudeshnaDey, We understand the importance of providing a great night's sleep and it is always rewarding to hear from our guests that they have enjoyed our Sheraton Signature Sleep Experience. Thank you also for letting us know that you found our breakfast offer excellent and plentiful. Please know that we are committed to continuously upgrade our product and services...

Reviewed 1 week ago NEW

Poorly maintained, the first room the doorlock was not working, the second room the toiletflush failed at least 50% of the time. No fridge, no possiblity to check or influence room temperature. Wall damaged in both rooms. People nice and friendly in the restaurant. At registration not very friendly. Far from city centre, 20 € taxi ride. Free parking.

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Helpful?
Thank Pieter P
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Pieter P, Thank you for your visit and for taking the time to write a review. We are glad to see that you found the staff at our AQVI Restaurant attentive to your needs and do regret that your experience with the front desk was not the same. Our aim is to consistently provide a friendly and efficient service...

Pittsburgh, PA
Reviewed 1 week ago NEW

This hotel was lovely, the staff was helpful and the rooms were clean and comfortable. We had been travelling all over Italy and decided to stay at the Sheraton for our last night before we left. Since we came into Rome via the central train station, we really wanted to catch the shuttle from the center of Rome to the...

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Helpful?
Thank goldenalgae
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Goldenalgae, Thank you for staying at Sheraton Roma and for taking the time to post a review. It is great to hear that you had an enjoyable stay and that our staff looked after you so well. We apologize that you had to reserve the bus service for return trips from the city center, advance reservation is required in...

Winchester, United Kingdom
Reviewed 1 week ago

We stayed here for 3 nights in June 2016. Check in was quick and staff very friendly. Our room was nice (although not much of a view) with the most comfy bed! Bathroom looking a bit tired though and impossible to find the lightswitch in the middle of the night! The Sheraton has a club lounge for SPG members...good selection...

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Helpful?
Thank catp79
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Catp79, Thank you for taking the time to post a review about your stay with us last June and for letting us know that you found our beds so comfortable. The Sheraton Signature Sleep Experience is a symbol of our brand that we very proud of, so we are always happy to receive such positive feedback as yours. The...

Atlanta, Georgia
Reviewed 1 week ago

We had 3 different hotels while in Italy,our 2nd visit. This would have gotten a higher rating, but it really is far out of Rome. We took advantange of the Airport Shutle bus, it was inexpensive and very convenient. But we used taxis for our other exploring as the areas we wanted to visit were not near the local bus...

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Helpful?
1Thank RNYClakelanier
Enrico M, Front Office Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear RNYClakelanier Thank you for taking the time to write your comments following your recent stay with us and I am pleased to hear that you enjoyed our services. Our Airport Shuttle bus is indeed very convenient and we also provide a Downtown shuttle bus with frequent trips during the day. I am happy that you found breakfast served at...

Reviewed 1 week ago via mobile

Good hotel for location, services and restaurant. I had both dinner and breakfast and I was fully satisfied. The room however needed some restructuring. The heating was not working well in my room, the toilet was leaking some water. Nothing dramatic but it just need some rework.

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Helpful?
Thank Giuseppe B
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Giuseppe B, Thank you for your recent visit and for taking the time to write a review on Tripadvisor. We were delighted to read of your excellent dining experience at our AQVI Restaurant, it is always rewarding to hear when our guests have been satisfied with the quality of our food and service. On a less positive note, we...

Aalen, Germany
Reviewed 1 week ago

I was the first time in the Sheraton Roma and had a very positive and good experience. Friendly and helpful staff, great breakfast and comfortable and clean rooms. I have stayed last year in more than 20 SPG hotels, and I think I have enough objectivity to make such judgements. It is all about value for your money! The only...

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Helpful?
1Thank Stefan B
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review

Dear Stefan B, Thank you for taking your time to give us your feedback about your stay at the Sheraton Roma. Great to read you enjoyed your stay and found it great value for money. We have noted the points you mentioned for improvement and have discussed your comments with our breakfast team to find solutions and inconvenience as a...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Iconic and charismatic, Sheraton Roma is a landmark of the EUR district since 1983: a urban resort combining high quality service and modern facilities.Sink into the cozy comfort and get a good night sleep at one of 640 rooms and suites ranging from Classic to Superior, Club and Suites, equipped with the celebrated Sheraton Sweet Sleeper Bed ™ - featuring luxurious sheets, deluxe duvet, and a selection of feather down and hypoallergenic pillows and a custom mattress.Upgrade your holiday and stay at a spacious and renovated Club Room with access the Club Lounge, a sophisticated meeting place. Whether you prefer the comfort of its homely living area or the astonishing views and the green scenery from its outdoor solarium, experience its unique Signature Moments throughout the day. From breakfast to Spritz, Prosecco Time or Afternoon Snacks, feel pampered and cared for with private check-in, personalized service, free WiFi, international newspapers and a select ambiance. Enjoy the sun by the poolside with family and friend and taste the very best of Italian Cuisine at AQVI restaurant and bar, a gourmet experience with local products and specialties from Lazio Region and taste and compare world renowned wines at the Social Hour in the afternoons, or find your favorite one in our Wines of The World menu. Delight in a exquisite cocktail and listen to the live entertainment every night.For the health conscious, pick your daily meals from a varied selection of dishes Color Your Plate™ and exercise at the tennis court, green jogging path or the CORE Performance Fitness Center – opened 24/7 for your comfort.Visit the city center by metro – a 10 minute walk to the EUR Magliana Metro Station, by our own bus service, by taxi or by car – the hotel is located 5 km from the GRA Orbital Road. Arrive and depart Rome within 20 minutes from both Fiumicino and Ciampino Airport. ... more   less 

Additional Information about Sheraton Roma Hotel & Conference Center

Address: Viale del Pattinaggio 100, 00144 Rome, Italy
Location: Italy > Lazio > Rome > Ostiense
Price Range: $98 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Roma Hotel & Conference Center 4*
Number of rooms: 640
Reservation Options:
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Also Known As:
Sheraton Roma Hotel Rome
Sheraton Roma Hotel And Conference Center
Sheraton Rome
Rome Sheraton
Hotel Style:
#273 Luxury Hotel in Rome
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Roma Hotel & Conference Center staff and other travelers.
25 questions
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Questions? Get answers from Sheraton Roma Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have not figured this out myself yet.”
 of 5 bubbles Room1413, 3 days ago | Read review
“Choose another hotel if you can.”
 of 5 bubbles BostonTravelerBoston, 4 days ago | Read review
“works the door lock, works the airconditioning/ temperature controll, is there a fridge, flushes the toilet?”
 of 5 bubbles 287pieterp, 1 week ago | Read review
“Club floor”
 of 5 bubbles AnnaKTU, Nov 29, 2016 | Read review
“Close to elevator will be good. Otherwise you will be excepting a looooooooooong walk”
 of 5 bubbles AlphaCheong, Nov 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question