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Best Western Hotel Astrid

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Traveler (220)
Room & Suite (209)
Dining (62)
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Overview
  • Excellent34%
  • Very good48%
  • Average14%
  • Poor2%
  • Terrible2%
Travelers talk about
“breakfast room”(33 reviews)
“tram stop”(12 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Room Service
Concierge
Pets Allowed
3 Star Hotel
All hotel details
Offers from Best Western Hotel Astrid
Special Offer: Offers for every need
Offers from Best Western Hotel Astrid
Special Offer: Offers for every need
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (807)
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261 results
Traveler rating
87
112
45
7
10
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LanguageEnglish
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87
112
45
7
10
Show reviews that mention
All reviewspiazza del popolobreakfast roomtram stopmini bar is freetiber rivernice hotelolympic stadiumhotel is situatedyogurtinternal courtyardcentral romeminute walkpublic transportreception staffwould stay here againsalamilate at night
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1 - 5 of 261 reviews
Reviewed 4 days ago

Checked in 16 Apr 2018 for 6 nights. Room on 1st floor which was newly renovated so it looked good at first glance. But aircon was faulty. Had complained about it to 4 different front desk staff on 4 occasions - but NOTHING was done....More

Thank CS K
Response from Hotel A, Responsabile relazioni con la clientela at Best Western Hotel AstridResponded 2 days ago

Dear CS K, we are so sorry we have disappinted you and you did not like your stay! Our main purpose is to give our guests the best possible experience. First of all there was a lack of comprehension: rooms on the first floor are...More

Hotel's Favorite
Reviewed October 21, 2017 via mobile

Staff friendly. Easy to get to central Rome, 5 mins on one tram. Restaurants much better and cheaper in this area than tourist parts of Rome (Italians eat in this area). Rooms were very clean but could use a little upgrading.

1  Thank Sophie M
Response from Hotel A, Responsabile relazioni con la clientela at Best Western Hotel AstridResponded October 23, 2017

Dear Sophie M, let me thank you on behalf of our whole staff for your kind words about us and express our gratitude for the beautiful review you shared. Andrea

Reviewed 1 week ago

Spent 4 nights here as a home base for some concerts and sightseeing. Pros: - VERY helpful front desk staff provided easy directions to everywhere - 24/7 supermarket attached -safe comfortable neighbourhood in good location - late night bar around the back - google Kilmoon...More

1  Thank SomeGirl
Reviewed February 20, 2018 via mobile

For a hotel affiliated with Best Western I was very disappointed. The hotel looks nice on the outside, but the inside is very old and outdated. The staff at the check in desk were very friendly. We didn't really have much contact with any other...More

Thank diana a
Response from Hotel A, Responsabile relazioni con la clientela at Best Western Hotel AstridResponded February 24, 2018

Dear Diana a, Thank you for sharing your opinion regarding your recent stay at our property twice. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the...More

Reviewed February 19, 2018 via mobile

We stayed for 5 nights in this hotel and it was really good experience! The location is great - you can easily reach city center by walk - around 20minutes, or by tram, the station is very close. Hotel is nicely maintained. It has a...More

1  Thank andrejasreckovic
Response from Hotel A, Responsabile relazioni con la clientela at Best Western Hotel AstridResponded February 24, 2018

Dear andrejasreckovic, thank you, you made us happy with your review. We love to read that our guests are pleased with their time with us. Our job is to make you feel comfortable and it feels good reading that we achieved our purpose. Best regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Dry Cleaning
Multilingual Staff
Breakfast included
Laundry Service
Room Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
$84 - $249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#226 Romantic Hotel in Rome
Room types
Non-Smoking Rooms
Details
Price range
$84 - $249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#226 Romantic Hotel in Rome
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (220)
Room & Suite (209)
Dining (62)
Pool & Beach (1)
Nearby
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Questions & Answers
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Viktor Z
March 13, 2018|
Answer
Response from Hotel A | Property representative |
Dear Viktor, yes we have a safety box in the room. regards
0
Votes
Google Translation
erikaminjarez
March 11, 2018|
AnswerShow all 4 answers
Response from Jan A | Reviewed this property |
The Tram stop is at the end of the road, 100yards. Reception will direct you.Ticket from news stand also covers you for a metro journey. Metro is at the terminus of the tram, turn left its round the corner. Main station is... More
1
Vote
August 26, 2017|
AnswerShow all 5 answers
Response from Hotel A | Property representative |
Hello, yes we can lend you iron and ironboard. please ask to the Reception. kind regards Valentina
1
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Google Translation
Room Tips
"Avoid the side above the Carrefour - along the main road and extremely noisy. Also facing afternoon sun, so..."
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"Family room not much storage for four people basically living out of suitcase"
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"I asked for a tub inthe bath room with success."
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"If you get a view over the town and water you here the traffic. Up to you to decide."
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