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Holiday Inn Rome-Pisana

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#643 of 1,291 Hotels in Rome
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Holiday Inn Rome-Pisana
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526 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

I was come in group. Lift was small just only 2 person with 2 luggage. We have a long queue as other groups came in the same time. We noticed that one lift sometime cant automatically close or open. First thought maybe heavy so one of us went out the result still same. The next day it happened to others....

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Helpful?
Thank MIchelfelicia
IHGService, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear MIchelfelicia, Thank you for staying with us and taking the time to express your thoughts and concerns. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned that we fell short of your expectations regarding with the size of the lift and guest rooms. Your feedback is very important to...

Reviewed December 2, 2016 via mobile

Was on a group tour and this happened to be for first stop for 2 nights. The room was decent except the missing kettle and the lift which can only takes 2 adults with 2 luggages. I had a room switch on the second night. The first room was near the road and the sound of passing by cars can...

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Helpful?
Thank Leonard C
IHGService, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Leonard C, Thank you for choosing to stay with us during your tour and sharing your experience. I am sorry to learn that you had trouble sleeping on your first night with us because of the noise from the road. Although, it is good to know that our efficient hotel staff members were able to make up with this...

Reviewed December 1, 2016 via mobile

Arrive with tour group at night and when we enter room, the room looks renovated and these are our thoughts of the hotel rooms ; (1) heater is working well! (2) hot water comes out really fast! Water pressure is good! (3) overall cleanliness of room is alright though abit of rust and stains found around but it doesn't affect...

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Helpful?
Thank Brenda O
Reviewed November 26, 2016 via mobile

My sister and I travelled to Italy this November and had an awful experience at this hotel. It began at check in with the less than pleasant front desk staff. After finally getting through that process, we arrived at a stifling and filthy room about the size of a walk in closet. The bathroom had unspeakable stains, there was hair...

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Helpful?
1Thank walrus523
IHGService, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear walrus523, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and...

Reviewed November 25, 2016

The location is not good. You need to take taxi/bus to go around. Lucky, we were on a group tour. There was a tour bus to accommodate. The passenger lift is ridiculously small and SLOW!!! So many guests stay here. We ended up using stairs to bring luggages to our rooms!

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Helpful?
2Thank inspironz
IHGService, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear inspironz, Thank you for writing a review about your recent stay with us and for choosing our hotel. Please accept my apologies for falling short of your expectations due to the hotel location and if the elevator service was less than satisfactory. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Rest...

Singapore, Singapore
Reviewed November 19, 2016 via mobile

Happen had chance to stay in this holiday for 2 nights in group tour. Nothing much nearby this hotel except a small pharmacy on the right. Hotel lobby and overall condition still clean and satisfied. WiFi coverage was strong at whole hotel area including room and lobby. Lift was pretty small and only could occupied by 3 person perhaps if...

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Helpful?
1Thank WOLO99
IHGService, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Funfun2014, Thank you for your review regarding your recent stay at Holiday Inn Rome - Pisana. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind...

Jakarta, Indonesia
Reviewed November 8, 2016 via mobile

Stayed in this hotel with our group tour members, since this hotel seems to be a popular choice among tour provider. Hotel location was a little bit secluded, far from the city but not really far from Vatican. The area was quiet and not many shops or attractions nearby. Hotel room was a bit small for Holiday Inn standard, but...

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Thank Jessica M
Reviewed November 2, 2016

Security: On our first night checking in with our Tour Director, her Backpack was stolen right at the premise. No Security Personnel observed. Elevator service: Very small. Accommodates 3-4 people depending on weights of the people. The hotel caters for group tours, so when the group arrives with their carry on luggages, elevator services are so overwhelmed that you fall...

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Helpful?
2Thank Socorro S
IHGService, Guest Relations Manager at Holiday Inn Rome-Pisana, responded to this review

Dear Socorro S, Thank you for taking the time to express your thoughts about your stay at the Holiday Inn Rome - Pisana. It worries us that you found the level of service of our security unacceptable and that there were inconveniences with regards to the hotel facilities and room amenities. In line with this, we have sent you a...

Basingstoke, United Kingdom
Reviewed October 19, 2016 via mobile

Hotel was further from centre than we realised, but shuttle bus (2€ each way) was fairly quick depending on Rome traffic. Limited seat availability, but knowing that was the case we had a backup plan! Local bus service. This was good if slow and we used that mode of transport several times. Hotel itself was ok. Our room had three...

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Helpful?
Thank carolZ2092CG
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Thank you Carol, words spent form our guests have a great value. I'm really pleased that you've enjoyed your stay and our service. It will be also better next time you'll visit our wonderful city ! Again thanks

Bergen, Norway
Reviewed October 18, 2016

I was with a group attending Maker Faire in Fiero convention center. We spent the evenings in the cafe downstairs eating pizza, drinking wine, and talking. It was good. The room was good sized and there was a minibar. The downside is the location, which is not easy to get to from the airport. The upside is that they offer...

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Helpful?
Thank ButterflyinNorway
Gianluca A, Manager at Holiday Inn Rome-Pisana, responded to this review

Hi Friend and Guests ! What a wonderful words marriage for us... Thank you very much for the review and for the time spent with us. See you soon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Multilingual Staff
  • Breakfast included
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Holiday Inn Rome Pisana is located near the Vatican, in the Western area of the Capital a few minutes away from the New Fair of Rome, from the Big Ring Road (GRA), and from Fiumicino Airport (Leonardo da Vinci). The Hotel is entirely renewed: the Hall leads you to a living room decorated with an elegant and essential style, arranged into peaceful relax zones. From the 1st of October 2014 the Holiday Inn Rome Pisana offers a quick and convenient way by a shuttle service to reach the center of Rome (Piazza Risorgimento in proximity to Vatican). The service is on request and operates according to scheduled timetable. A fare is forecasted. ... more   less 

Additional Information about Holiday Inn Rome-Pisana

Address: Via della Pisana 374, 00163 Rome, Italy (Formerly JSH Hotel Rome)
Location: Italy > Lazio > Rome
Price Range: $48 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Rome-Pisana 4*
Number of rooms: 229
Reservation Options:
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Also Known As:
Pisana Palace Hotel
Pisana Palace Rome
Hotel Style:
#181 Business Hotel in Rome
#237 Family Hotel in Rome
#286 Luxury Hotel in Rome
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Rome-Pisana staff and other travelers.
22 questions
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Questions? Get answers from Holiday Inn Rome-Pisana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fair bit of distance from Rome City Centre”
 of 5 bubbles osmanm601, Oct 18, 2016 | Read review
“Only stay if you have an early flight leaving Rome”
 of 5 bubbles S1147LQkellyg, Oct 1, 2016 | Read review
“Plan ahead for transportation - then enjoy!”
 of 5 bubbles 451jackiep, Jul 28, 2016 | Read review
“Stay away from this hotel. THE hotel does not PROVIDE A GOOD HOLIDAY INN SERVICE as you usually find from other Holiday Inn”
 of 5 bubbles ChandraL299, Jul 25, 2016 | Read review
“Corner room is large”
 of 5 bubbles plengnatni, Jul 11, 2016 | Read review
5 of 5
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