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TOP Hotel American Palace EUR

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TOP Hotel American Palace EUR
TOP Hotel American Palace EUR
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1,201 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Hastings, United Kingdom
Reviewed 1 week ago

Stayed at american Palace when visited Rome for business. Close to the airport and close to the business district. Was actually pleasantly surprised with the size of the room. Definitely coming back when in Rome again.

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Helpful?
Thank Matt B
Reviewed 3 weeks ago

The room was not big but not too small either but had a double bed where obviously a single bed must have been originally thus taking up room and bedside cabinets obviously taken out. Not enough room for putting luggage and clothes in and only four hangars in wardrobe. Reception were puzzled why I wanted more hangars but ended up...

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Helpful?
Thank Tim M
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "Tim M", Thank you for choosing the American Palace Hotel for your trip in Rome! We genuinely try to make our guests' stays with us as personal and memorable as possible. We are truly glad that you have enjoyed our hotel, good service, strategic location and in the meantime we take note of all your suggestions in order to...

Brussels
Reviewed 3 weeks ago

Stayed 4 nights in this hotel for business. Needed a hotel near the European area and as I did not have too much choice I booked it anyway. The hotel is falling apart, needs to be completely refurbished. Rooms are small and not well maintained. The beds are hard. Breakfast is poor. I felled depressed staying there. If you need...

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Helpful?
Thank SaraBrussels
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "SaraBrussels", Thank you for your comments, in which you drew our attention to your experience while guest at the American Palace Htl! We are very sorry to hear that your stay was not as positive as the ones of other guests who reported their comments on this site. Our aim is that every guest who visits us enjoys their...

Reviewed 4 weeks ago via mobile

The walls are thin, the bed is hard, and the blankets are dirty. The quality of the breakfast is poor, but the staff is alright and the location is pretty good, easily approachable by public transport. Wouldn't recommend it for a longer period.

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1Thank Nagy G
Reviewed November 1, 2016 via mobile

Very unfriendly hotel,rooms too small,dirty rugs.bathroom ok.Personnel at the restaurant were rude ,we stay 2 nights and the last one they close restaurant we went to bed without food.Location 20minutes taxi to city center.I will never return .

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Thank Ana Maria V
Brisbane, Australia
Reviewed October 31, 2016 via mobile

We stayed here 2 nights and found the room to be enough for 2. We had drinks by the outdoor bar, the staff were quick and happy to either take cash or charge to the room. They supplied complimented nuts and corn chips for us. I am a westerner so cakes of all types for breakfast was revolting, but suits...

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Thank Lissf1976
Verona, Italy
Reviewed October 6, 2016

Very small room, the curtains are full of dust. AirConditioner was running in October . Bathroom very small, showerbox is too small, it was difficult to stay in and to wash my head. I arrived in Hotel at about 22:45. The restaurant closes at 22:30, but inside the restaurant there was a table of 20 persons who was having a...

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Thank travelerbydream
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "travelerbydream" Thank you for your comments, in which you drew our attention to your experience while guest at the American Palace Htl. First of all we do apologize and we are of course very disheartened that your stay was not as positive as the ones of other guests who reported their comments on this site, especially regarding the service....

Auckland Region, New Zealand
Reviewed October 2, 2016 via mobile

Stayed one night at the start and one night at the end of a tour. Excellent location right at the end of a train line making it very easy to find. The room sizes vary greatly. Leaves a sour taste when all paying the same price. Also subscribe to this Italian thing where couples often given single beds and single...

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Thank Kirsten M
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "Kirsten M" first and foremost thank you for your review, in which you drew our attention to your experience while guest at the American Palace Htl . We are sorry if your experience did not live up to expectations but we hope that overall you had a pleasant stay. We do apologize and we are of course very disheartened...

New York
Reviewed September 29, 2016 via mobile

We stayed in this hotel for three night. Hotel offers complimentary breakfast which had Rice,Beans and Eggs with other protein combinations. It get really crowded since this hotel is used by many tourist companies. Receptionist are extremely helpful to your need. They really do go out of the box to help you.Room that I got is big with balcony which...

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1Thank ChowdhuryIslam
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "ChowdhuryIslam", Thank you for choosing the American Palace Hotel for your trip in Rome! We genuinely try to make our guests' stays with us as personal and memorable as possible. We are truly glad that you have enjoyed our hotel, good service, strategic location. We hope you will join us again in the near future for more of our...

Christchurch, New Zealand
Reviewed September 22, 2016 via mobile

It looks quite far out but it was a god send to be away from the craziness that is Rome!!! Laurentina is the last stop on the b line and so it's easy to get to. The hotel stands out as it's the first hotel you will see when getting off the train and there's flags along the outside. I...

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Helpful?
Thank justakiwig
Loan_Hotels, Responsabile relazioni con la clientela at TOP Hotel American Palace EUR, responded to this review

Dear "justakiwig", first and foremost thank you for the review and for your nice feedback about your stay with us at the Hotel American Palace. We are thrilled to hear that we met your expectations and happy to learn you appreciation about our location away from the bustle and hustle. Once again, we appreciate you taking the time to share...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Discover "American Palace", a 4 stars hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar. ... more   less 

Additional Information about TOP Hotel American Palace EUR

Address: Via Laurentina 554, 00143 Rome, Italy
Location: Italy > Lazio > Rome
Price Range: $44 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TOP Hotel American Palace EUR 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Top Hotel Rome
Rome Top Hotel
Hotel Style:
#314 Luxury Hotel in Rome
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Questions & Answers

Here's what travelers have asked, with answers from TOP Hotel American Palace EUR staff and other travelers.
12 questions
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Cornwall, New York
3 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try a room at the back of the hotel as there often ambulances with sirens going at the front as there is a large hospital nearby.”
 of 5 bubbles V8883TTtimm, 3 weeks ago | Read review
“very far from attractions, rude staffs”
 of 5 bubbles bahar2537, Jun 22, 2016 | Read review
“Demand a room at the rear of the hotel away from the main road or find somewhere else to stay.”
 of 5 bubbles 580robyn, Jun 13, 2016 | Read review
“Rooms on the back are quieter.”
 of 5 bubbles amg181, May 15, 2016 | Read review
“On the back of the hotels the rooms are more quiet.”
 of 5 bubbles JustManuel, Mar 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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