I stayed there last year on my honeymoon. Found the hotel to be nice and accommodating. Upon returning we realized we left an irreplaceble item/ a wooden box (not valuable) there. The response was so poor. We could not get a straight forward answer. Service was rude and dismissive. I still think about this until today.
First things first, don’t come here expecting a world class 5 star hotel, and then you won’t be disappointed. The rooms are unbearably hot this time of year because there’s a central thermostat (set to 27C apparently!) and you can not control the temperature in your room. The trick is to turn the fan off and leave your windows open when you’re out, then you won’t melt. The rooms are comfortable and average with nothing great and nothing particularly bad to report. The shower was a bit disappointing because the water pressure is quite low and the water temperature fluctuates rapidly. Breakfast was palatable but nothing to write home about. Not much of a selection and if you arrive anytime after 9am then there’s not a great deal left. Would be better if things were refreshed regularly; especially the bread which we found particularly hard on a couple of occasions. Don’t touch the mini bar or the hotel bar unless you’ve just won big at the casino. €15 for a spirit and €8 for a 330ml Coke are pretty obscene. If you’re looking for luxury, this isn’t the place for you, but if you’re looking for a reasonably priced hotel within walking distance of most of the main attractions, this place is ideal. I would come back again, but with slightly lower expectations. …
Very nice 5-star hotel right in the centre of Rome with walking distance to almost everything. Very nice staff and services. the only thing I would like to recommend. Hotel is visited primarily by non-Italian speaking visitors but it offers only 3 TV channels in English (or other languages). Also, the hot/cold water switch in the shower should be a bit fixed. Otherwise, very pleasant stay.
Ambasciatori Palace is located in the city center. Everywhere to be seen is 5 to 10 min away by walk. Such as spanish steps, trevi fountain, pantheon etc. Hotel is quite comfortable with bigger rooms. Very clean room and bathroom. Breakfast was quite satisfactory. Thanks for the hospitality during our stay. Kemal Gürel
If you like sleeping in an oven you can’t cool down as their system isn’t room specific then this the place for you. Rooms are hot, sleeping difficult and complaining to reception does nothing as only heating available this time of year with room control system set to 27c - on or off. Response from reception was to sleep with window open, Rome traffic far to busy outside for that, disappointed and have two nights left 😒
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