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BEST WESTERN Hotel Universo

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BEST WESTERN Hotel Universo
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1,366 Reviews from our TripAdvisor Community

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Showing 719: English reviews
Level Contributor
9 reviews
9 hotel reviews
4 of 5 stars Reviewed today NEW via mobile

Good location since hotel is near restuarants and souvenir shops. You can just walk to the basilica of mary major and to th central train station which makes it more convenient to transfer location anywhere in rome. There was no parking space though and internet was relatively slow. Good value for money when visiting rome.

Helpful?
Thank Eric M
Halifax, United Kingdom
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights. The room was excellent as it was spacious and clean with a good bathroom. Good location to the station and lots of restaurants near by. The breakfasts are good and don't forget to ask for proper coffee which is included.

Helpful?
Thank John G
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear John G, Thank you for choosing Best Western Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially our hotel location and cleanliness. We hope to have you soon as our guest! With our best... More 

Stonington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is a keeper! Minutes walk from the train station, excellent service, clean/modern rooms. My wife and I visit Rome often and will be stay there again! Excellent breakfast buffet also, one of the most complete we've seen and we're very frequent and seasoned travelers.

Helpful?
Thank mystarch
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear mystarch, Thank you for choosing Best Western Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We're grateful for your comments about our hotel and we were honored to serve you: client's satisfaction is one of our first aims. It would be a... More 

Salmiyah, Kuwait
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was the first time we were visiting Rome. We booked a Quadruple room and was quite pleased with what we got. The downside was that the Double beds were two single beds together and this made it really uncomfy. We specifically asked for a quite room. The hotel is at a very prime location and this is one of... More 

Helpful?
Thank MichellenVijay
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear MichellenVijay, Thank you for comment and for taking the time to share your recent experience with us on TripAdvisor. We sincerely appreciate your kind words regarding the hotel and the team. Once again, thank you for your time and we look forward to welcoming you back soon! Warmest regards, Roberta Assistant Guest Relations Best Western Hotel Universo Roscioli Hotels... More 

Ahmedabad, Gujarat, India
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We were 3 couples and they alloted us best possible rooms to make our 4 night stay from 18th to 22nd July 2016. The staff at front office and at restaurant where we had our daily buffet breakfast were very cooperative and helped us in all manner. Though our sightseeing tours were pre-booked as and when we required assistance to... More 

Helpful?
Thank Anand S
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Anand S, Thank you so much for your kind comment and for taking the time to share your experience with us on TripAdvisor. We are glad to read you have appreciated our location and the Staff’s dedication to our clients! We love to welcome people and make them feel at their ease and satisfied. It would be an honor... More 

Sydney, Australia
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location for our last night in Rome - 5min walk to train station and airport train. Good sized hotel room, clean and comfy bed. Check in was rediculously slow - half an hour! Didn't get to try breakfast as there was lots of noise in the adjoining room (some sort of maintenance or construction) and our son freaked out,... More 

Helpful?
Thank majainaus
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear majainaus, Thank you for choosing Best Western Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. Our apologies if during your stay some of our services were not completely satisfying. Concerning the little note on "lots of noise in the adjoining room", we're... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel itself is conveniently located and the buffet breakfast offers a variety of fresh cold meat, breads, pastry and even a diy pancake machine. Our room was clean, though at times smelled a bit musty. The corridors tended to smell like sewage which wasn't pleasent. But air-conditioning and wifi worked well. Just as an fyi, the double beds are... More 

Helpful?
Thank Sonali W
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear Sonali W, Thank you for taking the time to share your experience with us on TripAdvisor. Please accept our apologies if during your stay some of our services were not completely satisfying. We would appreciate it if you could provide us with the registered guest's full name, room and the staying period via email to universo@rhr.it for our further... More 

Montreal, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I started our honeymoon in Rome and decided to stay here. We mentioned that it was our honeymoon and they immediately upgraded us to a room with a balcony...beautiful especially for relaxing in the morning. Room is a little small - couldn't open both our suitcases at the same time. Bathroom was also small but functional. Breakfast... More 

Helpful?
Thank mattdiba
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear mattdiba, Thank you for choosing Best Western Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay! We take this opportunity to inform you that we can boast to have several rooms type, some of them... More 

Malmo, Sweden
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We made a long weekend visit during easter and got a top floor room with balcony at good price. Views over rooftops to remember. Clean and quiet. We liked everything. We even got breakfast included though we didn't order it at booking (third party agency), thanks to the cool guys at the reception. Warmly recomended.

Helpful?
Thank instantserendipity
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear instantserendipity, Thank you for having chosen Best Western Hotel Universo and for sharing your experience here! It's always a big satisfaction reading of guests who appreciate our work. We're grateful for your comments about our hotel and we were honored to serve you; client's satisfaction is one of our first aims and we look forward to improve our services... More 

Philadelphia, Pennsylvania
Level Contributor
104 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

European BW hotels are upscale and centrally located. The Universo is no exception. Located near the main train station (Roma Termini), the Universo is within walking distance (less than 2 miles) to the Coliseum and St. peter's Basilica. The breakfast is included and very good. On par with a cruise ship buffet breakfast attended to by white jacketed waiters, this... More 

Helpful?
1 Thank PhilliesFan097
Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel Universo, responded to this review

Dear PhilliesFan097, Thank you for your wonderful comment! We really appreciate your kind words and recommendations. Thanks for your compliments for our property as well as our team: It’s always a big satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have... More 

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Staying in Esquilino

Neighborhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighborhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighborhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic center. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Hotel Universo is a 4 star hotel just a few steps from Termini Railway Station In a very convenient location offers the possibility of a walk in the heart of ancient Rome: The Colosseum and Imperial Forums, Piazza Venezia e Trevi Fountain. Nearby there are landmarks such as the Teatro dell'Opera, National Roman Museum - Palazzo Massimo alle Terme, Baths of Diocletian and one of the 4th Basilicas of Rome: The Patriarchal Basilica of St. Mary Major. Also just a few minutes walk you can walk along the main shopping streets: Via Nazionale, Via del Corso and Spanish steps. Locarted near Termini Railway Station, easily accessible from Fiumicino and Ciampino airports, and well-located also for those who arrive by car thanks to the Hotel agreements with the nearby car parks. Its strategic position is ideal for organizing both national and international meetings in Rome. BEST WESTERN Hotel Universo has 198 rooms in the center of Rome, characterized by a high level of quality and comfort: satellite tv, mini-bar and free Wi-Fi connection and air-conditioning system. Universo Hotel offers you a well equipped Fitness Centre, with sauna, Turkish bath and a space entirely dedicated to relax. Also available a conference centre with 9 rooms capable to host a total of 600 people, all provided with every equipment necessary to organize your perfect meeting in Rome. The restaurant has many personalized menus, with special care for vegetarians and celiac guests. Wi-Fi internet connection is available and totally free of charge in all the areas of the hotel. Rooms and services for disabled guests are available. Close to the Hotel there are also several paying car parks. BEST WESTERN Hotel Universo: four Star welcome in the center of Rome! ... more   less 

Additional Information about BEST WESTERN Hotel Universo

Address: Via Principe Amedeo 5B, 00185 Rome, Italy
Location: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range: $111 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Universo 4*
Number of rooms: 198
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Also Known As:
Best Western Universo
Best Western Rome
Rome Best Western
Hotel Universo Rome
Hotel Style:
#129 Luxury Hotel in Rome
#201 Business Hotel in Rome
#268 Family Hotel in Rome
#313 Romantic Hotel in Rome
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