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The St. Regis Rome

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Traveler (1071)
Room & Suite (787)
Dining (146)
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Overview
  • Excellent70%
  • Very good18%
  • Average8%
  • Poor3%
  • Terrible1%
Travelers talk about
“butler service”(127 reviews)
“imperial room”(62 reviews)
“beautiful hotel”(138 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (2,068)
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1,208
341
160
65
16
Show reviews that mention
All reviewsbutler serviceimperial roombeautiful hotelspg pointschampagne saberingconcierge deskbeautiful lobbyspanish stepsbreakfast buffetmarble bathroomjunior suitelobby areaour honeymoonthe entire staffupon checkfive star hoteltrain station
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1 - 5 of 1,790 reviews
Reviewed 2 days ago

Great hotel - the room was beautiful and not too small (as many rooms in the hotels in town often are). Nice bathroom, lots of closet space and a very comfortable bed. Overall great. Only some minor draw-backs: - It’s not my favorite part of...More

1  Thank 20oscar16
Response from Gen_Mgr_StRegisRome, General Manager at The St. Regis RomeResponded yesterday

Dear 20oscar16, We greatly appreciated your feedback and we are glad that you enjoyed the size, layout and comfort of your accommodation. We have also taken note of the draw-backs and please be assured that we are working on both the fitness centre renovation and...More

Reviewed 4 days ago

I was extremely happy with this hotel. The arrival experience was very welcoming. The concierge was knowledgeable and helpful. Breakfast was good, and they served complimentary champagne every night. My room was upgraded, so I cannot speak to the basic room. There was a decent...More

Thank Jeff M
Response from Gen_Mgr_StRegisRome, General Manager at The St. Regis RomeResponded 4 days ago

Dear Jeffmccue, It was great reading that you enjoyed the room upgrade, the quality of our buffet breakfast and the professionalism of the concierge and front of the house team. Thank you so much for also highlighting our evening champagne ritual, taking place daily at...More

Reviewed 1 week ago

We have spent many happy experiences at this outstanding hotel. The St Regis is very special in many ways. The rooms, the service, the personnel and well managed. While in the middle of a major renovation this hotel continues to sparkle. There is little notice...More

1  Thank George M
Response from Gen_Mgr_StRegisRome, General Manager at The St. Regis RomeResponded 1 week ago

Dear George M, Thank you for being a repeat and loyal Guest of The St. Regis, Rome. On behalf of each member of the staff, I would like to express our deep gratitude for your "marvellous" feedback; your words are rewarding and inspiring at the...More

Reviewed 1 week ago via mobile

Switched as a splurge when we had some extra cash for our trip to Rome as a first time guest of the St. Regis, and were a little disappointed. We were aware of the renovations and requested a room with a view that was renovated....More

Thank Amy C
Response from Gen_Mgr_StRegisRome, General Manager at The St. Regis RomeResponded 1 week ago

Dear Amy C, We are truly sorry that your room did not meet with your expectations and that your first experience at a St. Regis property was impacted by it. We appreciate that you found the staff to be professional and courteous; it is true...More

Reviewed 2 weeks ago

I travel a lot for both work and pleasure, staying in hotels over 100 nights every year, and this was by far the most disappointing experience that I’ve ever had. I’m a platinum member with SPG and have stayed at several other St. Regis hotels...More

3  Thank jmleon72
Response from Gen_Mgr_StRegisRome, General Manager at The St. Regis RomeResponded 2 weeks ago

Dear JMLeon72, Thank you for detailing your experience. We are sincerely sorry that you were disappointed with your room assignments and could not enjoy the comfortable stay you had anticipated. On behalf of all the team, I would like to extend you our sincere apologies...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Pool
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
$540 - $1,330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rome
#12 Spa Hotel in Rome
#35 Family Hotel in Rome
#57 Romantic Hotel in Rome
#66 Luxury Hotel in Rome
Room types
Suites, Non-Smoking Rooms
Details
Price range
$540 - $1,330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rome
#12 Spa Hotel in Rome
#35 Family Hotel in Rome
#57 Romantic Hotel in Rome
#66 Luxury Hotel in Rome
Room types
Suites, Non-Smoking Rooms
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Traveler (1071)
Room & Suite (787)
Dining (146)
Pool & Beach (1)
Amenities (75)
Business Center & Event Rooms (7)
Family and Play Areas (1)
Nearby
Esquilino
Old school vibe from the very beginning is the only
way to describe the Esquilino neighborhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighborhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
Questions & Answers
Ask a question
MissMollyTN
March 28, 2018|
Answer
Response from Gen_Mgr_StRegisRome | Property representative |
Dear MissMolly, the renovation of our collection of rooms & suites is proceeding at a quick pace and the first group is scheduled to be back to inventory at the beginning of June. Please do not hesitate to contact us... More
0
Votes
Google Translation
MissMollyTN
March 28, 2018|
Answer
Response from Cheolina | Reviewed this property |
They should have been completed already. Did you check directly with the hotel? not the reservation center, go to the hotel and ask.
0
Votes
4Uyes
March 24, 2018|
AnswerShow all 2 answers
Response from Gen_Mgr_StRegisRome | Property representative |
Good afternoon, The signature butler service is dedicated to specific room categories and it includes not only packing, unpacking, shoe-shine, free pressing, coffee or tea but also a discreet presence throughout the stay... More
0
Votes
Google Translation
Room Tips
"If you are eligible, ask for an upgrade. I suspect ask for a renovated room is helpful."
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"Ask fora renovated room"
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"request away from room construction work!!"
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"The lobby area is a great place to meet and have a drink before heading out to a restaurant."
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