Finding an ideal romantic hotel in Rome does not have to be difficult. Welcome to Hotel Raphael - Relais Chateaux, a nice option for travelers like you.
You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Hotel Raphael offers guests free wifi.
The hotel features a 24 hour front desk, room service, and a rooftop terrace. Plus, Hotel Raphael - Relais Chateaux offers a fitness center and free breakfast, providing a pleasant respite from your busy day.
Nearby landmarks such as Palatine Hill (1.0 mi) and Colosseum (1.2 mi) make Hotel Raphael - Relais Chateaux a great place to stay when visiting Rome.
During your visit, be sure to check out one of Rome's popular lobster restaurants such as La Pergola, Ristorante Aroma at Palazzo Manfredi, and Ad Hoc, all a short distance from Hotel Raphael Rome.
Rome is also known for some great architectural buildings, including Villa Borghese, Pantheon, and Le Domus Romane di Palazzo Valentini, which are not too far from Hotel Raphael Rome.
Hotel Raphael - Relais Chateaux puts the best of Rome at your fingertips, making your stay both relaxing and enjoyable.
We're still trying to reconcile the fact that this hotel is a Relais & Chateaux property because the experience was so extremely mediocre. We've stayed in properties around the world and have never encountered such a three-star property. The best way to characterize it is if a Radisson Blu tried to be a luxury hotel. But rather than provide impressions, I'll just share some specifics: Pros: - good central location - quiet Cons: - politely, indifferent service: before we came, we asked them about the parking situation because we were arriving in a car. They gave us two options, self-park a little ways a way or the hotel could park it for us. We asked the hotel to park it, but they did not warn us that they are on a one way street that is difficult to navigate, so we ended up going around in circles (Google Maps tried to lead us down an alley that was half the width of a standard car). When I got out of the car to ask, the front desk was astonishingly indifferent, also pointing out that the only way to arrive at the hotel was to drive through a street that was prohibited for non-locals (which is different than the response we got via email). - the room: tiny and felt like a radisson blu. there is no coffee machine in the room, only a cheap hotpot and teabags. (not a big deal but this should be standard issue at this level). capsule coffee is available by the front desk. - shampoo and soap are in cheap plastic dispensers that are attached to the bathroom walls. You squeeze the bottle to get some. The quality of both were unremarkable. The shampoo and conditioner. I understand that small bottles are wasteful. However, at this level, there are better ways to present this. They might take a lesson from Aman properties, who puts branded products in very nice dispensers. - bathtub is very narrow and the "rain forest" shower on one end is attached so far to the edge that you have to stand partly on the sloped edge to fully stand under the water. - box of tissues was empty except for a couple tissues stuffed in at the top (which shows that the cleaning person knew it was empty) - the bathroom was so small that the towel holder was right next to the shower head inside the glass enclosure. - the bed/mattress: the hotel has the weirdest feature ever, which is that it has an outdated adjustable feature that "lets" you move the head, foot and middle of the mattress. It's a feature that no one looks for in a hotel bed, and because the technology is so old, it's not great. Long story short, the mattress actually never laid exactly flat, so I had the most uncomfortable sleep. The foot of the bed was a little raised, so it felt like the middle of my body was in a hole. On top of that, the bed had an extremely soft mattress pad (as if you're sleeping on a bunch of comforters). If you like a firm bed, this is a non-starter. The only explanation for this hotel still being a Relais & Chateaux is that they have not done an inspection in a long time.…
Not even one star - Probably the worst hotel stay ever. Not only was the room 10 sq meters on two separate floors connected by a staircase - so positively dangerous, but above all the hotel had no hot water and when that was pointed out to the manager (whom I had to receive in underwear as this alleged 5* hotel has no bathrobes), no solution was offered - no other room was offered and when I said I was moving to another hotel, no refund was offered. In the days after, the reservations department offered to refund the second night I had booked, and 20% of the cost for the first night (when I left). I refused that, and in the end got no refund at all. This is now stuck in dispute resolution with American Express. What a disaster.
Poor maintenance and low value for money. Lowest quality Realais & Chateux I have ever been in. Old property, non flexible checkout policy, rooms not made up at 14:00,… It shouldn’t be rated a 5 stars, more likely a low tier 4 stars I will not come back.
When we are next back in Rome, we will be staying here again. A lovely hotel with super friendly staff and great facilities. It’s also right in the heart of Rome. Each corner you turn in this city, there is something delightful to witness … this is no exception. Had a lovely 3 nights here. Miss it dearly , already.
We only stay at the Hotel Raphael when visiting Rome. The location is unparalleled and the staff is warm and accommodating. It's nice that they know you're a "regular" when you visit, and as a first trip after the pandemic year of 2020, it was glorious.