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Bio Hotel Raphael - Relais Chateaux

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Piazza Navona Largo Febo 2 Piazza Navona, 00186 Rome Italy
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Traveler (654)
360
Panoramas (17)
Room & Suite (303)

About

#309 of 1,377 hotels in Rome
Location
4.9
Cleanliness
4.6
Service
4.4
Value
4.0

Finding an ideal romantic hotel in Rome does not have to be difficult. Welcome to Hotel Raphael - Relais Chateaux, a nice option for travelers like you.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Hotel Raphael offers guests free wifi.

The hotel features a 24 hour front desk, room service, and a rooftop terrace. Plus, Hotel Raphael - Relais Chateaux offers a fitness center and free breakfast, providing a pleasant respite from your busy day.

Nearby landmarks such as Palatine Hill (1.0 mi) and Colosseum (1.2 mi) make Hotel Raphael - Relais Chateaux a great place to stay when visiting Rome.

During your visit, be sure to check out one of Rome's popular lobster restaurants such as La Pergola, Ristorante Aroma at Palazzo Manfredi, and Ad Hoc, all a short distance from Hotel Raphael Rome.

Rome is also known for some great architectural buildings, including Villa Borghese, Pantheon, and Le Domus Romane di Palazzo Valentini, which are not too far from Hotel Raphael Rome.

Hotel Raphael - Relais Chateaux puts the best of Rome at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Banquet room
Meeting rooms
Massage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Car hire
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
On-demand movies
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
579Restaurantswithin 0.3 miles
286Attractionswithin 0.3 miles
1746Reviews13Q+A100Room tips
Traveler rating
  • 1,045
  • 381
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  • 69
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Most Recent
Lisa B wrote a review Sep 2022
Washington DC, District of Columbia11 contributions17 helpful votes
This hotel was a Gigantic disappointment. We booked two rooms for 4 nights, a single and a deluxe suite. The single was ok, nothing special, but the so-called "deluxe suite" was only barely furnished. It looked like two little rooms cobbled together with absolutely no thought as to guest comfort. A tiny round table and a desk crowded with an electric kettle that took two requests to get working. We had no place to put stuff, so our bags and purses were strewn across the floor. And the bathroom amenities? A single cotton puff, and soap dispensers that needed a major league pitcher's grip to work. This was not a cheap hotel -- the "suite" was over E700/night. We felt like we were students camping out again.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded yesterday
Dear Guest, thank you for your review; we are sorry to know that the Bio Hotel Raphael did not meet your expectations regarding your stay. All our rooms are equipped with the necessary comforts for a pleasant stay and our concierge and maintenance service is always at your disposal to better manage your problems. So we are very sorry that these services did not give you a pleasant stay; but we hope you can give us a second chance to understand how amazing Bio Hotel Raphael is.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellamobile wrote a review Sep 2022
Morey Saint Denis France61 contributions57 helpful votes
This hotel is ridiculously overpriced. My room was small. Headboard not quite clean. At this price I would have liked a magnifying mirror.window hard to close, and view on dirty back alley. I don’t like to write negative reviews, but at 570 euros per night, traveller’s deserve better. Staff vey nice.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 1 week ago
Dear Guest, thank you for your review; this gives us a great spit to improve every day in customer care. Our hotel has been open since 1963, and since that year we have been taking care of the well-being of all our guests, we are sorry that this stay was not pleasant for you. We hope to host you again to try to change your mind!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JEnriquez wrote a review Sep 2022
Boston, Massachusetts298 contributions164 helpful votes
We have been lucky enough to stay at a few R&C. On these standards, not normal rating standards, this hotel is subpar. Rooms are small. Airconditioning underpowered for Roman heat. One elevator for guests and staff- be prepared to walk a lot of stairs. Staff undertrained and indifferent, especially after visiting a R&C property like San Felice or Banfi. On plus side, rooftop bar restaurant very nice, good food. Street to right of hotel entrance one of best walking streets in area.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 2 weeks ago
Dear Guest, thank you for your review. Unfortunately, during your stay, and for just one day, one of the two lifts available in our facility was out of order, and we apologize for the momentary inconvenience. We regret that our facility has not fully met your expectations. Our staff is always available for any request, including air conditioning, as our maintenance service can manage your needs. We are happy that you enjoyed our restaurant Mater Terrae, awarded with a green Michelin star, which enjoys a 360 ° view of Rome, and we hope to be able to offer you all the services again very soon so as to make your next stay more enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MBSURF32 wrote a review Sep 2022
3 contributions1 helpful vote
The hotel has 1 elevator and guests and staff are all using it...Pain in the ass. Rooms are very average and there are not enough plugs for the Pads & Cell phones. The breakfast is very average as well and is 26 euro per person. we will not go back. The staff is friendly and helpful and the location is good but thats it.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 2 weeks ago
Dear Guest, thank you for your review. Unfortunately, during your stay, and for just one day, one of the two lifts available in our facility was out of order, and we apologize for the momentary inconvenience. Our breakfast proposal is prepared with totally organic and vegetarian options, with vegan options, both buffet and à la carte, and we regret that it has not completely met your expectations. We hope you change your mind and come back to Bio Hotel Raphael, and we could offer you all the services that will surely make your stay even more enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert Y Feldman wrote a review Sep 2022
3 contributions2 helpful votes
Perfection. Relais & Chateau at its best. First, the front desk is extremely helpful and courteous. On several occasions they made special driver, museum and restaurant reservations. The Deluxe Suite with sitting room , marble bath, large closets and writing desk with all computer connection devices met every expectation. The roof top restaurant with great views, food/drink and service is a must. The morning buffet breakfast is delicious. There’s a wide selection of food to meet anyone’s discerning taste. The hotel is just off Piazza Navona but you would never know it. There’s a very special feeling when entering the vine covered hotel. If you want exclusivity, privacy, service, location and beautiful accommodations, the Hotel Raphael is the right choice. I can’t find one fault.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 2 weeks ago
Dear Guest, it's a pleasure to read your review. We are very happy that you enjoyed all our services and that you enjoyed the splendid terrace that houses the Mater Terrae restaurant, awarded with a green Michelin star and under the artistic direction of Chef Pietro Leemann. It's true, we are a short distance from Piazza Navona and this makes us a perfect starting point for visiting the Eternal City, we are happy you enjoyed it! In our rooms, mostly designed by the architect Richard Meier, there are all the comforts to experience relaxation after the Roman days. We hope to welcome you again very soon, to also delight you with our organic and vegetarian breakfast in the morning!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jaime Diaz wrote a review Aug 2022
Miami, Florida38 contributions20 helpful votes
My travel counselor suggested this gem, and she was absolutely right about everything. Location, kind and trained staff (Mirko at the front desk is extremely service-oriented and friendly) Good restaurants are also near by. Will surely come back and recommend to family and friends.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 4 weeks ago
Dear guest, what a pleasure to read these words! We are extremely happy that you had a pleasant experience, and we hope to see you again in our Hotel very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Antionio10 wrote a review Aug 2022
New York City, New York845 contributions397 helpful votes
This is one of the better, more convenient hotels in central Rome. The service is good, though a bit short staffed, and the rooms are nicely appointed. Best of all the the rooftop restaurant which has some beautiful views of Rome, including the Vatican and Victor Emanuele II buildings. Service on the roof is excellent. Our only complaint was the cleanliness of our terrace. When we arrive it was filled with bird droppings. It was never cleaned in our four day visit. The outdoor plant, never watered was partially dead, and the floors dirty. Bathrooms are small. The restaurant is vegan.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 4 weeks ago
Dear Guest, we thank you for your valuable review; we are happy that our hotel has allowed you to have a great experience in Rome and that you liked our restaurant, organic and vegetarian, with some vegan options. We are sorry for what happened on the terrace, we will check the problem and solve it. We hope you can come back again and experience a beautiful new emotion!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andre_matkritiker wrote a review Jul 2022
Oslo, Norway38 contributions18 helpful votes
Hotel Raphael Rome I have followed this hotel since my first visit back in 2008. Nothing has changed. For better or worse. The slightly quirky charm captivates you, a little wear and tear around the edges just preserves the classic element. Appearance and the roof terrace deliver magic. With all their force, they use the designer Meier for all it's worth. Well, he should have another go on the hotel. All rooms need to be redecorated again. My room Richard Meier Duplex with balcony was superb. Really special layout with a small but warm balcony in the heart of Rome. But again - its need a new round with construction. The TV says it all. The seemingly fancy remote control weighed 10kg and had built-in facilities like pressing DVD and CD... So modern - 15 years ago. Now out of date. Service is good, nice people. Perhaps a little slow Concierge service that constantly responds with an automatic message that does not answer the question. Well - Conklusion is that to the right price you will have a great stay at the Raphael, but not expect any ***** experience. But do you love charm and views - this is the hotel.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 4 weeks ago
Dear Guest, we are very happy that you returned once again to the Bio Hotel Raphael. Our structure maintains the charme and the elegance of its structure, with fascinating works of art that you will surely have been able to admire in our common areas; this blends perfectly with the touch of the architect Richard Meier. We regret that its prestigious position, the panoramic rooftop and the elegant Mater Terrae restaurant - among other things - do not allow you to believe that a stay at the Bio Hotel Raphael can be a 5-star experience; we therefore invite you to come back to us again, and let yourself be led into our fairy tale, which we have been telling since 1963.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fhfjr wrote a review Jun 2022
3 contributions1 helpful vote
The service was lacking with many errors from transfers, dry cleaning, cancelled airport transfer in error. Needs a complete makeover. It doesn’t approach Relais & Chateaux Hotel standards. The roof top deck is very nice. The location is excellent.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 4 weeks ago
Dear Guest, thanks for your review. We apologize for the problems during your stay, every day we try to offer our guests the most accurate services, but we thank you for letting us know the problems, because this help us to improve and be perfect maybe also for your next stay at the Bio Hotel Raphael, affiliated with the prestigious Relais & Chateaux family since 2010.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DiceyLasVegas_Nevada wrote a review Jun 2022
Las Vegas, Nevada5 contributions1 helpful vote
We loved our stay at the Hotel Rafael! The location was great and the hotel staff was helpful and courteous. However, the rooftop bar hostess , Jasmin, was rude and inhospitable. She does not belong in the hospitality industry. I would not recommend the bar or restaurant because of her unfriendly manner. She is a disservice to this otherwise incredible hotel and brand.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roberto Vannoni, Direttore generale at Bio Hotel Raphael - Relais Chateaux
Responded 4 weeks ago
Dear Guest, thank you for your review. We are very happy that our hotel met all your requests and that it was an excellent starting point to discover the beauty of the Eternal City. We deeply apologize if part of our staff did not make her feel welcomed at Mater Terrae, we hope to be able to host you again very soon so that we can take care of you as you deserves.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$289 - $632 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raphael hotel rome
LOCATION
ItalyLazioRomeNavona / Pantheon / Campo de’ Fiori / Centro / Ponte
NUMBER OF ROOMS
50
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Frequently Asked Questions about Bio Hotel Raphael - Relais Chateaux
Which popular attractions are close to Bio Hotel Raphael - Relais Chateaux?
Nearby attractions include Pantheon (0.3 miles), Piazza Navona (0.10 miles), and Murano Max (0.3 miles).
What are some of the property amenities at Bio Hotel Raphael - Relais Chateaux?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Bio Hotel Raphael - Relais Chateaux?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bio Hotel Raphael - Relais Chateaux?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Bio Hotel Raphael - Relais Chateaux?
Conveniently located restaurants include Brucio, Two Sizes -Tiramisù in Rome-, and CiPASSO Bistrot.
Are there opportunities to exercise at Bio Hotel Raphael - Relais Chateaux?
Yes, guests have access to a fitness center during their stay.
Does Bio Hotel Raphael - Relais Chateaux have airport transportation?
Yes, Bio Hotel Raphael - Relais Chateaux offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bio Hotel Raphael - Relais Chateaux?
Yes, dry cleaning and laundry service are offered to guests.
Does Bio Hotel Raphael - Relais Chateaux offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Bio Hotel Raphael - Relais Chateaux?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Bio Hotel Raphael - Relais Chateaux?
Many travelers enjoy visiting St. Peter's Basilica (0.9 miles), Basilica di Santa Maria Maggiore (1.4 miles), and Colosseum (1.2 miles).