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The Westin Excelsior, Rome

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125, Via Vittorio Veneto, 00187 Rome Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1462)
Room & Suite (719)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 12/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Excelsior, Rome
Updated 12/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#303 of 1,365 hotels in Rome
Location
Cleanliness
Service
Value
Travelers' Choice
Our 5-star hotel is one of the city's most imposing palaces, rich in history and located on one of the most celebrated and talked about streets of Rome and close to Rome's main attractions: the legendary Via Veneto, nestled between the Spanish Steps and the Borghese Gardens Gallery. The Westin Excelsior’s magnificent and imposing dome unveils the most spectacular and opulent suite in Europe – the unparalleled Villa La Cupola offering the ultra-elite a truly ‘Roman Emperor‘ experience. Set on two floors, the suite combines breathtaking views of the city with sumptuous splendours throughout.
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Property amenities
Paid private parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
French, Spanish, Italian
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
165Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
2935Reviews82Q+A100Room tips
Traveler rating
  • 1,329
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  • 475
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  • 115
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Popular mentions
DrTurpaz wrote a review Jul 22
Hod Hasharon, Israel13 contributions7 helpful votes
We had an amazing week with our granddaughter in Roma. Two connected rooms and a very nice room probably because of the COVID-19 status and fewer tourists , we were able to get our rooms with minutes after arriving 09:00 local time 👏👏👏 very helpful and quick service, we’re doing our best to stay safe and enjoy our visit again ❤️
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Date of stay: July 2021Trip type: Traveled with family
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Texas Traveler wrote a review Jul 18
11 contributions1 helpful vote
+1
We arrived at our room tired from an overnight flight to find our room in really poor shape. I asked the person who walked us up if all rooms looked like this and he just smiled. In fairness he may not have understood me but he should have recognized the filthy the carpets should never be accepted as a Marriott standard in addition to how worn the room was. There wasn’t any bottled water in the room which we usually get as an Elite member, so I opened the mini bar and it didn’t work and it was empty. Since we were tired from the overnight flight we decided just to stay since the staff member didn’t give me the impression the other rooms were in better shape. The room never cooled overnight, and it got very hot. The next day I asked the front desk to have maintenance check the A/C and either they didn’t or just didn’t repair it. We spent the entire day around the city and came in late, to another night in a hot and dirty room. We checked out the next day. Having spent over $680 euro/$800 US on this is very disheartening and far below what I have come to expect from a Marriott property. I contacted Marriott Customer service and they did discount the stay by one night and the hotel Manager sent a form apology. The pictures will show this isn't to Marriott standard. The hardest part to understand was the hotel had very few guests ... was this the best they could do? In fairness to the restaurant, the restaurant employees were really good.
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Date of stay: July 2021
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Response from marc lannoy, General Manager at The Westin Excelsior, Rome
Responded 5 days ago
Dear Texas Traveler Thank you for your review and for saying that the restaurant employees were really good. As we did have some email conversations I again want to apologize and regret we disappointed you. As soon as you informed me after your stay about the issues you had I contacted you personally as I totally agree that this room was not ready to be given. During this sanitary risk period we have indeed emptied the mini-bar ; items can be ordered on request. By mistake we forgot to place the complimentary water and I regret it. I indeed rebated 50% of the stay as realized and accept that we failed. I can assure you and any Tripadvisor that you can contact me when staying at the hotel so I can address any issue you may have Sincerely, Marc Lannoy General Manager
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elf19872018 wrote a review Jul 17
Abu Dhabi, United Arab Emirates77 contributions81 helpful votes
Decent hotel, in good location - within walk to all the main historic sites in Rome. Not sure if it was meant to be a Roman theme but the decor in the rooms felt dated, especially the bathroom. The room was extremely spacious. Service was good, especially from the concierge.
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Date of stay: June 2021Trip type: Traveled with friends
Room Tip: Taxi rank on the side of hotel if needed
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Response from marc lannoy, General Manager at The Westin Excelsior, Rome
Responded 1 week ago
Dear elf19872018 Happy to read that you enjoyed the location Your comment that the service was good especially from the Concierge is very much appreciated We look forward to welcome you again Marc Lannoy General Manager
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roxhills wrote a review Jun 2021
Los Angeles, California53 contributions35 helpful votes
The Excelsior in Rome was the perfect place to start our many times postponed Italian holiday. After a 20+ hour “covid-tested” travel adventure from the US, our family of 5 finally arrived at this historic property in Rome. We were graciously welcomed to the hotel and were generously upgraded to a suite with a connecting room with 3 separate beds for our 3 teens. The hotel staff went out of their way to make our stay comfortable and special. Chilled proseco and a delicious cake were waiting for us in our room. Every employee was so warm and friendly. The rooms are comfortable, spacious and well air conditioned. The quiet tree lined street location of the hotel is the perfect break from busier parts of the city. We loved walking to the Villa Borghese and there is a taxi stand just outside the hotel where there were always taxis waiting to take us to more distant locations. We thoroughly enjoyed our 3 night stay and look forward to a return visit.
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Date of stay: June 2021Trip type: Traveled with family
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Response from marc lannoy, General Manager at The Westin Excelsior, Rome
Responded 4 weeks ago
Dear Roxhills Thank you for your nice review and for saying that every employee was so warm and friendly. This is very motivating for us Arrivederci ! Marc
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Vicki wrote a review Jun 2021
1 contribution
We have been staying at the Excelsior for about fifteen years. This visit was especially memorable because it was three weeks after Rome opened up to visitors. The staff was so warm and assisted us in every way. They helped us arrange for our COVID tests to leave the country since we needed PCR tests. They staff always wore their masks and limited physical contact. We celebrated a Birthday and they sent special gifts to the room without asking. The front desk was warm, friendly, and available at all times. I would not hesitate to stay at this hotel this summer, they take the uncertainty out of traveling during COVID.
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Date of stay: June 2021Trip type: Traveled with family
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Response from marc lannoy, General Manager at The Westin Excelsior, Rome
Responded 4 days ago
Dear Vicki Thank you for saying that we have always be your favorite hotel in Rome Your comments that the staff was so warm and assisted in every way is very rewarding we celebrated your comment. Saying that we take the uncertainty out of travelling during COVID is very motivating Arrivederci ! Marc Lannoy General Manager
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PRICE RANGE
$324 - $607 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin excelsior, rome hotel rome, westin rome, westin excelsior hotel, rome westin, excelsior rome
LOCATION
ItalyLazioRomeLudovisi / Via Veneto / Termini / Centro / Ludovisi
NUMBER OF ROOMS
316
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Frequently Asked Questions about The Westin Excelsior, Rome
Which popular attractions are close to The Westin Excelsior, Rome?
Nearby attractions include Museum and Crypt of Capuchins (0.2 miles), Santa Maria della Concezione dei Cappuccini (0.2 miles), and Via Veneto (0.1 miles).
What are some of the property amenities at The Westin Excelsior, Rome?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Excelsior, Rome?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Excelsior, Rome?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Westin Excelsior, Rome?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Westin Excelsior, Rome?
Conveniently located restaurants include La Terrazza, Viva, and Osteria Barberini.
Are there opportunities to exercise at The Westin Excelsior, Rome?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Westin Excelsior, Rome have an airport shuttle?
Yes, The Westin Excelsior, Rome offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Excelsior, Rome?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Excelsior, Rome offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Excelsior, Rome?
The staff speaks multiple languages, including Spanish, French, and Italian.