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The Westin Excelsior, Rome

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125, Via Vittorio Veneto, 00187 Rome Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1461)
Room & Suite (685)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Excelsior, Rome
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#303 of 1,337 hotels in Rome
Location
Cleanliness
Service
Value
Travelers' Choice
Our 5-star hotel is one of the city's most imposing palaces, rich in history and located on one of the most celebrated and talked about streets of Rome and close to Rome's main attractions: the legendary Via Veneto, nestled between the Spanish Steps and the Borghese Gardens Gallery. The Westin Excelsior’s magnificent and imposing dome unveils the most spectacular and opulent suite in Europe – the unparalleled Villa La Cupola offering the ultra-elite a truly ‘Roman Emperor‘ experience. Set on two floors, the suite combines breathtaking views of the city with sumptuous splendours throughout.
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Room & Suite (685)685
Full view
Property amenities
Paid private parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
French, Spanish, Italian
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
163Restaurantswithin 0.3 miles
48Attractionswithin 0.3 miles
2,922Reviews80Q+A100Room tips
Traveler rating
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  • 113
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Popular mentions
Rk Tp wrote a review Jul 2020
42 contributions5 helpful votes
The Westin Excelsior is absolutely a first-class hotel in a perfect location for touring all of Rome. The accommodations and service are exemplary. Totally exceeded our expectations. Much of this fantastic city is easily accessible from this perfect location.
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Date of stay: September 2019
Value
Location
Service
Room Tip: Rooms on the west side face the busier street, and a higher floor is helpful for reducing the...
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Response from marc lannoy, General Manager at The Westin Excelsior, Rome
Responded Jul 24, 2020
Dear FM Thank your for giving us the maximum score of 5/5 and for saying that the service is exemplary. We look forward to welcome you again. Marc Lannoy Complex General Manager
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SPN67 wrote a review Mar 2020
Arlington, Texas35 contributions35 helpful votes
If you read my reviews, then you know I think an "Excellent" review has to exceed my expectations. Although some hotels do this on many points, very few are able to do it so comprehensively for me as this hotel. I must admit, however, that much of the incredible experience my family had here may be dependent on the fact that it was amidst the COVID-19 scare. Out of 150 rooms, we were told only 15 were being used. Since the U.S. Embassy is a next-door neighbor, I imagine this is a popular hotel for those with business in the Embassy. The Location: As I stated above, it is right next door to the U.S. Embassy. I tried to get a tour of the embassy, but was told due to the current COVID-19 scare, only citizens with emergencies could get in. Apparently most of the staff had been sent home. The hotel is an easy walk to much of the shopping and restaurants. It's not immediately surrounded by them. If you like to walk out the door and immediately immerse yourself in tourist shops and restaurants, then this might not be the best choice for you, but it is closely located to nearly all of the main Rome attractions. Only the Vatican required transportation for us. Overall, we were pleased with the location. The Amenities: The fitness room in this hotel is top-notch. The room had machines, cables, dumbbells, benches, pretty much all I need for a great workout. The room is also manned most of the day. It's nice having an attendant when you need one. There was a cable machine unlike any I had seen, and I was able to get him to show me how it worked. Also there is a wet spa, a dry spa, etc. I can't recall if there was a swimming pool, but a quick web search should answer that for you if you care. The Staff: I have to reiterate that this hotel was very large and mostly empty which I'm sure impacted our service, but the service was truly remarkable. The front desk personnel were friendly and accommodating. Although we didn't make many requests, they eagerly provided whatever we asked for. The concierge desk was equally courteous and helpful. The maid service was also very friendly. If I had a single complaint it would simply be that I intentionally selected the option to receive extra points rather than have my room cleaned yet every time I returned to the room it was clear that the cleaning staff had been there. I guess you need to mention it to the front desk as well when you check-in to make sure your request is honored. The Restaurant: Of the 3 Marriott properties I stayed in during this week, this one had the best restaurant. It was large, had a wonderful buffet, and a dedicated omelet station. We were always the only people in the entire restaurant due to the virus scare, so we had 2-4 waiters working solely for us. One day the manager even came by to thank us for our business. Although technically only 2 people in my party get a free breakfast with my Ambassador Elite status, the staff here offered to let all 4 of us eat for free. That was fantastic because hotel restaurants are usually so expensive that it's cheaper to buy 4 breakfasts elsewhere than 2 at a hotel. The food selection for breakfast was vast including pastries, oatmeal, cereals, fruit, cheeses, meats, yogurts, bacon, eggs, etc. All very good. The Room: My children were given an adjoining room which was enormous. My spouse and I had an equally large room with a king bed, and the bathroom is roomy with a separate shower, jet tub, toilet, bidet, etc. Adjacent to our room was a separate living room. It was so large, we could have thrown a party for 20-25 people. When we arrived, we had a free bottle of wine, a cheese plate, bottled water in every room, and chocolates on the beds. This room was so amazing that I feel like I absolutely must have been upgraded. When all of Rome starting closing down for quarantine, we decided to leave for France, but I truly did not want to leave this room and hotel.
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Date of stay: March 2020
Location
Cleanliness
Service
2 Helpful votes
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Response from MarcLROME, General Manager at The Westin Excelsior, Rome
Responded Mar 17, 2020
Dear pagenix Thank you for having taken the time to write such an extensive review. Your feedback is important to me and for all TripAdvisors. So happy to read that you and your family loved the hotel and for saying that the service was truly remarkable. Indeed the “Virus” is giving us a hard time but what I am most proud of is that all associates together continue to give the best they can as we all realize this is temporary and we will get over this. I remember meeting you “home alone” in the restaurant and yes we wanted to thank you for staying with us Arrivederci ! Marc Lannoy Complex General Manager
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janetlco wrote a review Mar 2020
Scarsdale, New York1 contribution
Inspite of the worry about the coronaviris, we enjoyed our stay at the Excelsior. We have been staying at this hotel for years whenever we are in Rome. The service was excellent, the staff very pleasant and helpful the room was lovely and very comfortable and the food was excellent. I would definitely recommend this hotel! and the location is great!!!
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Date of stay: February 2020
Value
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Response from MarcLROME, General Manager at The Westin Excelsior, Rome
Responded Mar 17, 2020
Dear janetico Thank you for coming back and for saying that we are an excellent hotel. Happy to read you enjoyed your stay and the excellent service with pleasant staff We look forward to welcome you again Arrivederci ! Marc Lannoy Complex General Manager
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Rodney B wrote a review Mar 2020
Rockford, Illinois70 contributions
+1
We were travel mates of Mr & Mrs Felix, and Stayed in Room 320. We loved the Rustic furnishings and size of the room in general, the location was GREAT, and close to most monuments, as we were able to walk to most with no problem.
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Date of stay: December 2019Trip type: Traveled as a couple
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Response from MarcLROME, General Manager at The Westin Excelsior, Rome
Responded Mar 17, 2020
Dear 941rodneyb Thank you for giving us the maximum score of 5/5 and for saying that you enjoyed “Great Service” The Westin Excelsior is “only” 114 years young and we look forward to welcome you again Marc Lannoy Complex General Manager
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888hassank wrote a review Mar 2020
Cairo Governorate, Egypt24 contributions12 helpful votes
The hotel is nicely located within a short walking distance from the city center. 7 minutes walk from the main shopping street in rome . Close to the main attractions like Spanish steps. In a very safe area close to the American Embassy. 10 minutes walk from a very large and diversified eatery area full of restaurants and cafes .
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Higher floors with the view of the American Embassy
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1 Helpful vote
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Response from MarcLROME, General Manager at The Westin Excelsior, Rome
Responded Mar 8, 2020
Dear 888hassank Thank you for giving us the maximum score of 5/5 and for saying that we are an elegant hotel Happy to read you enjoyed the location Looking forward to welcome you again Marc Lannoy Complex General Manager
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PRICE RANGE
$324 - $607 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin excelsior, rome hotel rome, westin rome, westin excelsior hotel, rome westin, excelsior rome
LOCATION
ItalyLazioRomeLudovisi / Via Veneto / Termini / Centro / Ludovisi
NUMBER OF ROOMS
316
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Frequently Asked Questions about The Westin Excelsior, Rome
Which popular attractions are close to The Westin Excelsior, Rome?
Nearby attractions include Museum and Crypt of Capuchins (0.2 miles), Santa Maria della Concezione dei Cappuccini (0.2 miles), and Enoteca Giampiccolo (0.3 miles).
What are some of the property amenities at The Westin Excelsior, Rome?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Excelsior, Rome?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Excelsior, Rome?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Westin Excelsior, Rome?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Westin Excelsior, Rome?
Conveniently located restaurants include La Terrazza, Osteria Barberini, and Viva.
Are there opportunities to exercise at The Westin Excelsior, Rome?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Westin Excelsior, Rome have an airport shuttle?
Yes, The Westin Excelsior, Rome offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Excelsior, Rome?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Excelsior, Rome offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Excelsior, Rome?
The staff speaks multiple languages, including Spanish, French, and Italian.