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The Westin Excelsior, Rome

#188 of 1,283 Hotels in Rome
Certificate of Excellence
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1,899 Reviews from our TripAdvisor Community

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Showing 1,621: English reviews
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I was here with our family that includes children. The rooms were very spacious for an older, city hotel. It is located next to the US embassy and overall a very good location within walking distance to many areas. There were a few misses- long lines at check in and the carpets were oddly wet in places with an odd... More 

Helpful?
Thank Annie-RGS
Altrincham, United Kingdom
Level Contributor
140 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here on our last trip to Rome. It is quite evident nothing has been updated in this building. Not even a lick of paint. The paint work has worn off all the wood surfaces. This hotel needs some very serious updating. They charge because they are on the Via Veneto but I could have done much better with my... More 

Helpful?
1 Thank TheFlyingFrock
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your review. I regret that we disappointed you and sincerely hope we will have another opportunity to serve you better Marc L General Manager More 

1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Visited Rome and stayed at the Westin Excelsior hotel with my teenage son for 6 nights. We had a deluxe (entry level) room with double beds which was spacious, pleasant and clean. The hotel overall was very nice and the staff seemed helpful and eager to please. I liked the location which was close enough to walk to many areas... More 

Helpful?
Thank WanderingCG
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying you had a lovely visit and enjoyed your stay but I apologize for the delay you encountered in the Doney Restaurant Happy to read that you will recommend us Marc L General Manager More 

California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived at 11:00 am and had an absolutely beautiful room by 12:00. We had 3 people in our room and asked for 3 beds. It was no problem. The room was so large, it wasn't even crowded with the extra roll away. We had a large balcony overlooking the U.S. Embassy, and we were impressed with the dressing area,... More 

Helpful?
Thank Pcat4
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we are a “beautiful” hotel. So happy to read that every one of the staff members you dealt with were wonderful Arrivederci ! Marc L More 

Shrewsbury, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I have just returned from a wonderful few days in Rome where we stayed at the Excelsior. What a lovely, grand hotel, we had a back room on the ground floor which had no view but we didn't mind as it was lovely and quiet. We found all the staff to be so friendly and helpful, nothing... More 

Helpful?
1 Thank Lashl
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we are a “Lovely hotel in a beautiful city” and for saying that the staff was Friendly and Helpful. Looking forward to welcome you again Marc L General Manager More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I recently checked in here for a three night stay. This hotel is a beautiful and rather large property located in a very nice neighborhood. Check in was simple and hassle free and an upgrade was offered and accepted due to my SPG gold status. The hotel must have been a very grand and luxurious hotel years ago and though... More 

Helpful?
Thank Josh R
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we are a “Beautiful Hotel” Happy to read our staff is extremely helpful and knowledgeable. This is so important for me. Looking forward to welcome you again Marc L General Manager More 

Chicago, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a gorgeous hotel on a beautiful upscale street in Rome. Like most travelers from the US, we arrived in the early morning and there was no room available for us. We waited until 2PM to get a room, but the hotel did not seem to mind a slew of us lounging and sleeping in their lobby living room.... More 

Helpful?
1 Thank Suzanne D
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Suzanne Thank you for saying we are a gorgeous hotel. Happy to read our staff met your expectations Best regards Marc L General Manager More 

PHiladelphia PA
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was really looking forward to coming to this Westin and it did not disappoint. The people working at the front desk, concierge, bellmen and everyone else we encountered could not have been nicer! The food was excellent. My mother had a facial in the spa and says it was the best she had! The rooms are a little worn... More 

Helpful?
Thank lolitanj2
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Happy to read you loved your stay I shared your comments with the front desk, concierge, bellmen and all associates and we are of course very happy with your comment Arrivederci ! Marc L General Manager More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very nice rooms with lots of old world charm. Reception service great but one concierge was rude and unhelpful (others not so maybe just a bad experience). I would avoid a la carte breakfast or make sure you have buffet included with your rate. The breakfast buffet is 33 euros so we ordered off the menu. Horrid eggs Benedict --14... More 

Helpful?
Thank Shannon T
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we are a “gorgeous” hotel I apologize for the wrong attitude of one of the concierges as well as the unsatisfactory quality of the eggs Benedict . For my own interest and other TripAdvisors I looked why they are called like this : Eggs Benedict" - 1860s -Credit is given to Delmonico's Restaurant, the... More 

San Diego
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 5 nights here on SPG Points with my wife and 6 year old. The hotel is very nice, though big and we initially had a hard time finding our rooms through the multiple wings; by day 3 we had it wired. The room was very nice, and our son was on a roll-away bed at the foot of our... More 

Helpful?
Thank BoltZone
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your nice review and for saying you would definitely come back This is the most important for us Arrivederci ! Marc L General Manager More 

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Staying in Ludovisi / Via Veneto

Neighborhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighborhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighborhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 8pm.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. ... more   less 

Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Location: Italy > Lazio > Rome > Ludovisi / Via Veneto
Price Range: $273 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Excelsior, Rome 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome
Hotel Style:
#18 Spa Hotel in Rome
#103 Luxury Hotel in Rome
#132 Business Hotel in Rome
#182 Family Hotel in Rome
#213 Romantic Hotel in Rome
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