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The Westin Excelsior, Rome

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#201 of 1,291 Hotels in Rome
Certificate of Excellence
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The Westin Excelsior, Rome
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2,072 Reviews from our TripAdvisor Community

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Showing 1,761: English reviews
Reviewed yesterday NEWvia mobile

Stayed here with my family for five nights in early 2017 as part of a multi-destination vaction in France and Italy. Without a doubt, this property was the best in all regards of any hotel we stayed in during our trip. The five star service was apparent from the moment our taxi pulled up as several staff retrieved our bags...

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Helpful?
Thank Mark V
Reviewed 3 days ago NEW

we celebrate new year's eve at the hotel. Wonderful atmosphere, friendly staff, and a great location! The staff were always friendly and helpful. Great service and I never had a problem communicating in English.

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Helpful?
Thank Mariya K
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your review and thank you for celebrating with us such an important day as New Years Eve. Happy to read you liked the atmosphere and the friendly staff and service Looking forward to welcome you again Marc Lannoy General Manager

Brisbane, Australia
Reviewed 4 days ago NEW

Lovely hotel situated in a 200 year old building usually means small stuffy room with old furniture and crusty staff. Not so for this well managed hotel with reasonable breakfast. Excellent gym facilities and enormous foyer area with bar. Good location just around from top of the Spanish steps.

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Helpful?
Thank m3gotten
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your review and happy to read you enjoyed your stay We are only 110 years young...not 200 yet ! Looking forward to welcome you again Marc Lannoy General Manager

Sheffield, United Kingdom
Reviewed 5 days ago NEW

Booked for us by Regent Cruises for a mid November overnight stay prior to boarding we found this hotel well appointed and well situated. Asking for a first floor room to avoid using a lift, they dropped to 4/5 by giving us a somewhat poky room with poor outlook internally , and a shower which had seen better days! Why...

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Helpful?
Thank Richard A
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we are a pleasant 5star hotel, well appointed and situated Happy to read that you will return in June Arrivederci ! Marc Lannoy General Manager

Melbourne, Australia
Reviewed 1 week ago NEWvia mobile

The Excelsior makes a big impression. It's located on one of the best streets in town in an extraordinarily beautiful late 19C building. But what sets this hotel apart is the quality of its rooms, its food and its service. Tolerate a few scratches on the paintwork and a couple of marks on the carpet; in the grand scheme, they...

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Helpful?
Thank tonymerricks
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your nice review and for saying we are "5 stars in every way" We look forward to welcome you again Sincerely Marc Lannoy General Manager

Melbourne, Australia
Reviewed 1 week ago NEW

Very big room for Europe/Rome and the most comfy bed! Close to the center of Rome and the staff were very helpful, gave us tips on where to eat andhelped us book tours and tickets to the a football match. Would come again.

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Helpful?
1Thank JackPenny8789
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Happy to read the staff was very helpful and that you enjoyed our Westin Heavenly bed. Thank you for saying you will come again Arrivederci ! Marc Lannoy General Manager

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

We stayed here end Dec 2016, amazed at the room size! Very spacious. Toilets are big too and includes bath and bidet. Housekeeping was excellent. Early and clean. Turn down night service gives the best milk chocolates. Breakfast wasn't included in the room but am glad we tried it. Kids below 12 eat at half price, adults €33. Huge spread...

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1Thank npih_zel
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your review and happy to read that housekeeping was excellent and breakfast offered what you expected. I am surprised that taxi drivers did not know where the Westin Excelsior was (we became a Westin 20 years ago but for sure the Excelsior has been here for 110 years). I regret the welcome was not what...

Sofia, Bulgaria
Reviewed 1 week ago via mobile

Great hotel! I really liked my room, the service wasn't so good, but the swimming pool was very nice. I think it is one of the best hotels in the city. I celebrated New Years Eve there and there was a very fun party.

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Helpful?
1Thank Kaloyan B
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we are a great hotel and so happy to read you enjoyed our New Years Eve party Have a great 2017 ! Marc Lannoy General Manager

Orlando, Florida
Reviewed 1 week ago

This classic and elegant hotel still has some of the original charm which makes it even more attractive. Excellent service, from the minute we arrived we knew the service was beyond expectations as we were escorted to the suite to make sure it meet our needs. Hotel offers a fabulous breakfast buffet and it's conveniently located. Highly recommended.

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Helpful?
1Thank swellmon
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for your review and happy to read you rate the service “excellent” Your recommendation is very important for us Arrivederci ! Marc Lannoy General Manager

Greece
Reviewed 1 week ago via mobile

We choose this hotel because of the position.its a wonderful hotel.the staff very polite and the rooms clean and have everything you need.the decoration in room and in lobby is like old aristocratic palace.it travels your mind in other decate.its highly recommended!!!

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2Thank Despina V
WestinExcelsior2016, General Manager at The Westin Excelsior, Rome, responded to this review

Dear TripAdvisor Thank you for saying we have a wonderful hotel and that the staff if very polite Your recommendation is very appreciated Arrivederci ! Marc Lannoy General Manager

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Staying in Ludovisi / Via Veneto

Neighborhood Profile
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and Via Veneto neighborhood earned its reputation as a posh area where gorgeous Marcellos wooed actresses and models while bored housewives hung out in streetside cafes. The cafes are still there, and so are the cocktails, but the neighborhood is now home to five-star businesses including hotels, banks, law firms, and embassies. The area is also right next to Villa Borghese, a beautiful park for sporting and cultural adventures. If you're looking for tranquility by night, this may be the place: Ludovisi and Veneto tend to shut down after 8pm.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A restful and invigorating stay awaits you in one of our 281 rooms and 35 suites, few steps from Rome center and facing Via Veneto, hearth of DolceVita.Our rooms will welcome you with maximum comfort and technology and are equipped with the revitalizing Westin Heavenly Bed ®, high-speed Internet connection (surcharge), LCD flat screen televisions, pay-per-view movies and much more. ... more   less 

Additional Information about The Westin Excelsior, Rome

Address: 125, Via Vittorio Veneto, 00187 Rome, Italy
Location: Italy > Lazio > Rome > Ludovisi / Via Veneto
Price Range: $234 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Excelsior, Rome 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
The Westin Excelsior, Rome Hotel Rome
Westin Rome
Westin Excelsior Hotel
Rome Westin
Excelsior Rome
Hotel Style:
#20 Spa Hotel in Rome
#113 Luxury Hotel in Rome
#131 Business Hotel in Rome
#181 Family Hotel in Rome
#212 Romantic Hotel in Rome
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Excelsior, Rome staff and other travelers.
34 questions
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Questions? Get answers from The Westin Excelsior, Rome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“city view might be better”
 of 5 bubbles m3gotten, 4 days ago | Read review
“Avoid an internal room on a low floor!”
 of 5 bubbles richarda413, 5 days ago | Read review
“Junior Suites are outstanding.”
 of 5 bubbles CLColbert, 1 week ago | Read review
“ask for hot water”
 of 5 bubbles dublinguy_10, Dec 4, 2016 | Read review
“great location, close to the park, great restaurants, lovely neighborhood”
 of 5 bubbles 779briano, Nov 26, 2016 | Read review
5 of 5
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