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The Westin Excelsior, Rome

2,389 reviews
#224 of 1,272 Hotels in Rome
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Traveler (1048)
Room & Suite (592)
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Overview
  • Excellent45%
  • Very good30%
  • Average16%
  • Poor6%
  • Terrible3%
Travelers talk about
“via veneto”(284 reviews)
“heavenly bed”(42 reviews)
“starwood points”(35 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from The Westin Excelsior, Rome
Offers & Announcements: 10% off our Suite stay
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,389)Write a Review
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Show reviews that mention
All reviewsvia venetoheavenly bedstarwood pointsspanish stepsamerican embassybeautiful hotelconcierge deskclassic hotelvilla borghesesteam roomupgraded to a suitebusiness centertrevi fountainmarble bathroomrooms are largehotel restaurantbeautiful room
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1 - 5 of 2,007 reviews
Reviewed 2 days ago via mobile

It's clear from the lack of interest at reception, at the door, in the bar and the concierge that the hotel is geared towards business travellers and not families on vacation. The hotel is full of American's on business since the embassy is next door...More

Thank MikeB1966Sydney
Response from MarcL2018, Owner at The Westin Excelsior, RomeResponded yesterday

Dear MikeB1966Sydney Thank you for your review and I regret we did not meet your expectations As reviews are anonymous please do not hesitate to contact me so I can further investigate your comments Best regards Marc Lannoy General Manager

Hotel's Favorite
Reviewed October 4, 2017

It’s conveniently situated near main city attractions, nice restaurants, metro station and Termini railway station. It is also very close to villa Borghese gardens in case you would like to have some quiet time away from busy Rome life. We stayed in this hotel mid-September...More

1  Thank Maria J
Response from MarcLannoy17, General Manager at The Westin Excelsior, RomeResponded October 5, 2017

Dear Maria J Thank you for saying that our hotel is amazing We are only 111 years young…. Looking forward to welcome you again Marc Lannoy General Manager

Reviewed 3 days ago via mobile

We were 2 families of 9 in Europe for 3 weeks. Looking forward to our stay in Rome and explore the ancient city. Arrived at the Westin and was sorely disappointed considering it was 5 stars and we have been in 5 star hotels throughout...More

1  Thank Tanya D
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 2 days ago

Dear Tanya Thank you for your review Constructive feedback from TripAdvisors is very important to me as it allows us to improve when the service is not up to standard I regret the issues that you describe and assure you that together with my team...More

Reviewed 6 days ago via mobile

We reserved this hotel , because it’s not too far from the center and at this time of the year has reasonable rates Many things here are in walking distance, taxi and bus stop around the corner, metro 5 min to Barbarini at the red...More

1  Thank GarryausPs
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 6 days ago

Dear GarryausPS You have certainly seen a lot in Rome and happy you enjoyed it. Thank you for saying that the service at the hotel was excellent Arrivederci ! Marc Lannoy General Manager

Reviewed 1 week ago

I have stayed at the Westin Palace Madrid which is another 100+ year old hotel and so I felt that I had a good measure of old world hotel expectation based off that visit. The Westin Excelsior actually exceeded my expectations in many aspects of...More

1  Thank bentley2016
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 1 week ago

Dear bentley2016 Happy to read we exceeded your expectations in many aspects during your one week stay Wishing you a great 2018 and looking forward to welcome you again Marc Lannoy General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
$332 - $640 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Rome
#119 Family Hotel in Rome
#131 Business Hotel in Rome
#134 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$332 - $640 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Rome
#119 Family Hotel in Rome
#131 Business Hotel in Rome
#134 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1048)
Room & Suite (592)
Dining (135)
Pool & Beach (9)
Hotel & Grounds (635)
Bathroom (106)
Business Center & Event Rooms (12)
Nearby
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and
Via Veneto neighborhood earned its reputation as a
posh area where gorgeous Marcellos wooed actresses and
models while bored housewives hung out in streetside
cafes. The cafes are still there, and so are the
cocktails, but the neighborhood is now home to
five-star businesses including hotels, banks, law
firms, and embassies. The area is also right next to
...More
Questions & Answers
Ask a question
annie l
December 9, 2017|
AnswerShow all 4 answers
Response from MarcL2018 | Property representative |
Buongiorno Yes we do at st regis and westin excelsior Pls contact me at marc dot lannoy at marriott dot c o m Arrivederci ! Marc General Manager
0
Votes
KandDfromNY
September 22, 2017|
Answer
Response from MarcL2018 | Property representative |
Buongiorno We should start mid 2019 Looking forward to welcome you before Marc Lannoy General Manage
0
Votes
Mary S
July 7, 2017|
AnswerShow all 5 answers
Response from MarcL2018 | Property representative |
Hello Indeed we do have twin beds separated and twin beds
0
Votes
Room Tips
"We asked for a room facing courtyard towards front of building to avoid nightclub noise especially for New..."
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"Rooms facing the inner courtyard are nice and quiet!"
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"Rooms with a balcony are an added bonus!"
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"A room on the top floor"
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