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NH Collection Roma Centro

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Via Dei Gracchi 324, 00192 Rome Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (465)
Room & Suite (247)
Dining (46)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Roma Centro
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#318 of 1,341 hotels in Rome
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The NH Collection Roma Centro hotel is located in a quiet and elegant residential area in Rome, very close to the Vatican City and the magnificent Castel Sant’ Angelo.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Taxi service
Banquet room
Meeting rooms
Concierge
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, Catalan and 2 more
Hotel links
Special Offer:GET UP TO 25% OFF!

Location

Full view
100Great for walkers
Grade: 100 out of 100
171Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
2,204Reviews26Q+A76Room tips
Traveler rating
  • 629
  • 855
  • 449
  • 166
  • 105
Time of year
Traveler type
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Popular mentions
naylorb wrote a review Sep 2020
Frodsham, United Kingdom74 contributions81 helpful votes
Very modern and clean hotel which is well located for business users and also for city breaks. Be mindful that the bar in the hotel reception area is not open as late as you might expect. The staff are very friendly and helpful. Will look to return later this year.
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Date of stay: July 2020Trip type: Traveled on business
3 Helpful votes
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Response from Francesca Sozzani, Servizi per gli ospiti/front office at NH Collection Roma Centro
Responded Sep 6, 2020
Dear Guest, Thank you so much for the lovely review about your recent stay at the NH Collection Roma Centro. We are pleased to learn that you enjoyed the amazing location of the hotel and the attentive service provided by our staff. We are happy to share your comments with all the team. Regarding the bar, we are following the news COVID-19 protocols are very restricted and we truly hope to restart with the normal opening hours. We look forward to welcoming you back for another extraordinary stay at the NH Collection Roma Centro! Warm Regards Francesca Sozzani Guest Relations
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Jetbush wrote a review Jul 2020
Guelph, Canada20 contributions5 helpful votes
Great location however, hotel itself is very unimpressive. Very small plain rooms with nothing extra. Restaurant and gym in hotel were both closed. Staff was not very family. Overall good spot to spent the night but not great for an extended stay.
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Date of stay: July 2020Trip type: Traveled on business
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Response from Francesca Sozzani, Servizi per gli ospiti/front office at NH Collection Roma Centro
Responded Jul 27, 2020
Dear Guest, Thank you for taking the time to share your comment on your recent stay at NH Collection Roma Centro. I am very disappointed to hear that your experience didn't meet your expectations at all due to the service you have received. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our Guest, your feedback regarding the service our team provided caught my attention. I am deeply sorry to learn that the quality of service provided by our staff did not quite meet your expectations. Please rest assured that your comments have been shared with the team in an effort to improve our arrival and check out experience. I would like just to clear some points. In the rooms, at the moment, we are not allowed to put "extras". New protocols are very restricted and for example, all printed materials has been removed from the rooms. The restaurant is opened either for breakfast or dinner with the following times: 07:00/10:00 and 19:00/22:30. I am deeply sorry for this misunderstanding. Regarding the gym, is under renovating. Unfortunately the pandemia slowed down all the refurbishment works. We are truly sorry that our efforts have not been paid off especially because our main goal is to provide the best customer care and to prevent possible inconvenience. We would be most grateful for any opportunity to restore your faith in our hotel and for further assistance we suggest you to contact us directly. Sincerely Yours Francesca Sozzani Guest Relations
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Zeljko wrote a review Mar 2020
Belgrade, Serbia26 contributions6 helpful votes
+1
We stayed only one night on our return from Naples and we really enjoyed the whole stay. The hotel has strategic location, near metro station, Vatican and close to the Spanish steps. The Prati neighborhood is beautiful, with many restaurants and shops. As the Platinum NH Rewards member I was upgraded to a beautiful suite with two levels, two bathrooms and nice balcony with nice view over Prati and Vatican. The room has lots of natural light, that was great. We were generously welcomed with sandwiches, campaign and pistachio served in our room, that was very kind from the guest relations manager. The kettle and coffee were available in the room, and we really enjoyed if. The room was very modern, matching the NH collection style, and the bathrooms (we had two) were spacious with all the NH amenities, including the hand cream and soft mask and fluffy towels. Needless to say for a NH Collection hotel, the beds were perfectly comfortable for a relaxing sleep. The staff is very kind throughout the hotel. I must compliment Ivana from the reception. She is very kind, professional and efficient and instantly made us feeling welcomed.The large group of tourists was present in the hotel, but the breakfast team was great. Even though the breakfast area was crowded, the food was restocked, so everyone could enjoy the rich and famous NH breakfast, with especially rich selection of fresh fruits and fruit juices. The food was beautifully served and breakfast area was nicely decorated. I also want to compliment amazing, smiling and kind Agnese from the restaurant. With plans to come back, I highly recommend the hotel to anyone who wants nice, newly renovated hotel, with very kind staff, close to the Vatican, Spanish steps and close to the metro. Amazing breakfast also could be something that makes this hotel outstanding.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Rooms on 7th floor have amazing panoramic views
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Response from Francesca_Sozzani, Responsabile relazioni con la clientela at NH Collection Roma Centro
Responded Mar 13, 2020
Dear Valued Platinum Member, First and foremost we would like to thank you for choosing NH Collection Roma Centro and for your lovely review with the highest scores! As NH Collection we strive to achieve the highest standards of service across all aspects of the hotel operation. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are exceeding the expectations of our Valued Guests. We are delighted to read your positive comments regarding Martina at the front desk and how she ensured your comfort as a top priority. Your feedback will be shared with her and the rest of the team, and we look forward to welcoming you back to Rome in the near future. Sincerely Yours Francesca Sozzani Guest Relations
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Abid Malik wrote a review Dec 2019
Islamabad, Pakistan38 contributions25 helpful votes
Nice, neat and clean hotel. Located between Vatican city and Spanish Steps in a posh area of Rome. Rooms are not big. Bathrooms are ok in size and facilities. Safety lockers in the whole hotel were not working. Staff good and helpful. Breakfast fairly good
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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Response from Francesca_Sozzani, Responsabile relazioni con la clientela at NH Collection Roma Centro
Responded Jan 1, 2020
Dear Guest, Thank you for choosing NH Collection Roma Centro for your stay in the Eternal City! We are delighted to read that you had an enjoyable stay and that our property met your expectations. Your positive comments commending the staff will be shared with the teams. Regarding the safe boxes, we would like to inform you that they are temporary locked because of a technical problem. However Guests have at their disposal the big safe box at the Front Desk: it is accessible only by the staff and it is totally safe. We look forward to welcoming you back very soon! Warm Regards Francesca Sozzani Guest Relations
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Ivan M wrote a review Dec 2019
4 contributions
I am very sad and feel very frustrated as my Rolex given to me by my father was stolen from the safe in my room, the manager at the time was very apologetic and explained that the cleaning lady was new and she didn’t come the following day. He reassured me that I would be reimbursed for my rolex and the cash that had been stolen, however that the insurance would take about a month to get back to him. Two month went pass he never answered my phone and at the end I managed to speak to him after he sent me an email saying that The insurance company at 99% will not be able to refund anything since there was not any break-in sign to the safe. Even though they manage to open the safe to stole my personal staff I would never stay at this hotel or recommend it to anyone,
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Date of stay: August 2019Trip type: Traveled with family
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PRICE RANGE
$137 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh leonardo da vinci hotel rome, jolly hotel rome, jolly leonardo da vinci, jolly hotel leonardo da vinci
FORMERLY KNOWN AS
NH Leonardo Da Vinci
LOCATION
ItalyLazioRomePrati
NUMBER OF ROOMS
244
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Frequently Asked Questions about NH Collection Roma Centro
Which popular attractions are close to NH Collection Roma Centro?
Nearby attractions include Piazza Cavour (0.3 miles), Via Cola di Rienzo (0.3 miles), and Piazza della Liberta (0.2 miles).
What are some of the property amenities at NH Collection Roma Centro?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Collection Roma Centro?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at NH Collection Roma Centro?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to NH Collection Roma Centro?
Conveniently located restaurants include Gelati Gelati, Aqualunae Bistrot, and Tacito.
Are there opportunities to exercise at NH Collection Roma Centro?
Yes, guests have access to a fitness center during their stay.
Does NH Collection Roma Centro have an airport shuttle?
Yes, NH Collection Roma Centro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NH Collection Roma Centro?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Roma Centro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Roma Centro?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to NH Collection Roma Centro?
Many travelers enjoy visiting St. Peter's Basilica (0.9 miles), Basilica di Santa Maria Maggiore (1.8 miles), and Roman Forum (1.5 miles).