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Hotel Hassler

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Piazza della Trinita' Dei Monti 6, 00187 Rome Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$772
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Free cancellation until 12/27/21
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Traveler (665)
Room & Suite (334)
Dining (111)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 1,366 hotels in Rome
Location
Cleanliness
Service
Value
Travelers' Choice
Hassler Roma is the legendary five star Rome luxury hotel at the top of the Spanish Steps, residence of choice for a memorable experience in the Eternal City. In the heart of the city's historic center, the Hassler is one of the best hotels in Rome, minutes from Via Condotti as well as important monuments and landmarks, including the Pantheon, St. Peter's Basilica, the Coliseum, the Villa Borghese gardens and The Trevi Fountain. Owned by President and Managing Director Roberto E. Wirth, fifth generation of a famous Swiss dynasty of hoteliers, the Hassler Roma hotel offers 87 unique rooms and suites. Magnificent dining options within the hotel include the Michelin-starred Imàgo, the Salone Eva and Palm Court Restaurants and Hassler Bar, and Il Palazzetto Wine Bar nearby. Elegance, style, the highest quality service and discretion have made the Hassler Roma the very symbol of international hospitality.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Airport transportation
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
294Restaurantswithin 0.3 miles
142Attractionswithin 0.3 miles
1341Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
Compass624321 wrote a review Yesterday
5 contributions
Exited to stay at Rome's top hotel only to be disappointed by service issues not normally associated with a 5 star $1k night hotel. We booked through Amex Fine Hotels and Resorts. After a warm and friendly greeting we were treated to coffee and pastries while waiting for our early check in. There was no upgrade. Our Deluxe Double was spacious and had a small balcony with an awful view of interior walls. The carpet was very stained. Nice bathroom and dressing area. Drinks on 7th floor very expensive but worth it for the view. Housekeeping entered while we were in the room. Only half of the bed received turn down service. No wash cloths or hand towels were provided after housekeeping. No in room coffee machine so we ordered coffee the night before to be delivered before airport departure and had to hunt it down. Breakfast was terrible which is made worse by the fact you are in Rome where the pastries are to die for. The Hassler is an average hotel with a great location and a friendly, helpful staff but not worth the money and not up to the 5 star rating.
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Date of stay: October 2021
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SALOSAN wrote a review Oct 2
Malta95 contributions83 helpful votes
A wonderful family-run hotel in the grand city of the Dolce Vita - lovely hallway, super courteous and attentive staff at reception, concierge, breakfast and housekeeping. An immaculate and spacious room, and breakfast / evening aperitifs in the large internal courtyard at ground floor level due to Summertime weather still prevailing at end September. This hotel felt cozy and just like a home away from home.
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Date of stay: September 2021
Value
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Trip type: Traveled on business
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C J wrote a review Sep 2021
Casablanca, Morocco61 contributions66 helpful votes
I can' say enough good things about the service of the people who work there. Really amazing and kind helpful individuals. Unfortunately, lots of room for improvement with this hotel. We were very excited to book the "best hotel" in Rome. And, yes, location was great and staff were exceptionally kind and helpful, but the hotel needs significant improvement. Also, the building is beautiful, can't leave that out. Point form below for clarity and what to expect and room for improvement: - Rooms should be checked after cleaning staff finish their duties by a cleaning manager. When we checked in there were a number of cleanliness issues. The ear bud cleaners were open and had hair attached to them from previous guests I assume. This was very disconcerting and pretty unacceptable by any standard. -Coffee machine is old and difficult to use compared to a modern Nespresso -Chip bag had big greasy hand marks on them. -On the balcony somebody had shaved out there as the table and chairs were covered in hair, also pretty awful. -The cleaning staff threw away the bar of soap every day, very odd and have never encountered this at a hotel before, this is environmentally unacceptable in 2021. Why throw away a large bar of soap that has barely been touched each and every day? -Plastic everything, many 5 star hotels are moving towards more eco- friendly items, not the Hassler. Wasteful and plastic everything unfortunately. It costs less to use paper and not plastic, changes for a changing world, Hassler, please catch up. -Breakfast was 3 star at best. The croissants were terrible, stale and barely edible. The rest of the food was sparse and miserable and not of a five star standard. During covid they should scrap the terrible buffet and go to a la carte only. Honestly, the breakfast was shockingly bad for a 5 star hotel. Coffee at breakfast was good.
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Date of stay: September 2021
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Cruiser653127 wrote a review Sep 2021
7 contributions1 helpful vote
The Hassler Roma is truly spectacular. If you want a REAL 5* Hotel -- from the rooms, to the service, to the staff, to the details -- this is your place. The location is also exceptional. In short, if you want to stay at absolute luxury 5* hotel, this is your place.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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xiaocai wrote a review Sep 2021
Berlin, Germany245 contributions164 helpful votes
Second stay at the iconic Hassler Roma next to Trinita dei Monti and the Spanish Steps. Location and hardware are hard to beat (though I cannot put up with the UFO style bar counter in the otherwise picturesque courtyard…); service is quite outstanding: we booked 2 rooms via Leading Hotels and asked for a room with a balcony and terrace, Roberta from the reservations department was super responsive and see photo of the beautiful view from the room we were assigned. Many thanks for that!!!. Also, concierge desk is probably best in town: where other concierges ask for credit card information when booking a table at a Michelin-starred restaurant, the Hassler simply confirms the table and takes care of the rest - very impressive, indeed! Breakfast in the courtyard was super nice and the ladies from the breakfast team were simply great! What could be improved: - Drinking water policy: you get 2 bottles of complimentary drinking water on the first day for the entire stay and only super small bottles during turn down. If you want to drink more water, you have to buy from room service or minibar for 10€ per bottle. Our 4 night stay happened to coincide with the hottest week ever with temperatures above 37 degrees celsius. Other than any other property during this trip, no extra water was provided for free. Even when we asked for water, water for purchase was offered. Only when we complained to front desk did they bring more of the smaller turn down water bottles to the room the next evening at turndown. It’s obviously not about the 10€ when you stay at the Hassler; but this felt very stingy to us when all other hotels during our trip such as Portrait Roma and Posta Vecchia treated water as essential and provided 2 full bottles of mineral water per day plus 2 big bottles at turndown. Please consider revising this policy because sometimes it is the essential stuff like water or the lack thereof which leave an impression. - Some younger staff, esp a lady at front desk, felt sort of generic and totally indifferent to the guest experience which was in sharp contrast to most other staff we met during the stay which is a bit awkward if this the first interaction you have. Maybe some training in conversation could be given here. We enjoyed our stay at Hassler Roma very much. If you are into storied grand hotels in iconic locations, this probably is the place to go in Roma.
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Date of stay: August 2021Trip type: Traveled with friends
Room Tip: Ask for a room with a view and a balcony!
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1 Helpful vote
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Response from Paola Polidori, Vendite at Hotel Hassler
Responded Sep 14, 2021
Dear Guest, I would like to thank you for having chosen to stay at the Hassler and also for having taken the time to share your experience with us. It is our constant aim to make our guests feel at home and to render their stay as memorable and comfortable as possible, so you can imagine how glad I am each time a valued guest takes time to write about the various aspects of his experience here at the Hassler. It was very flattering to know how well impressed you were with most all of our services and the whole experience you had describing your stay with us. Even more important and appreciated, were your comments concerning the two shortcomings you found, which are for us precious information because they are the key tool in correcting and improving our service in every detail. I look forward to welcoming you to the Hassler again, hoping that the future stores many other opportunities for you to return. Greetings from the Eternal City! Kindest regards, Roberto E. Wirth Proprietor and Executive President Presidente Esecutivo
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PRICE RANGE
$594 - $965 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hassler hotel rome
LOCATION
ItalyLazioRomeCentro
NUMBER OF ROOMS
87
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Frequently Asked Questions about Hotel Hassler
Which popular attractions are close to Hotel Hassler?
Nearby attractions include Serra (0.2 miles), Spanish Steps (0.07 miles), and I Virtuosi dell'opera di Roma (0.1 miles).
What are some of the property amenities at Hotel Hassler?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Hassler?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Hassler?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Hassler?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hotel Hassler?
Conveniently located restaurants include Pinsitaly Trevi, Unik Restaurant, and Ristorante Crispi 19.
Are there opportunities to exercise at Hotel Hassler?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Hotel Hassler have an airport shuttle?
Yes, Hotel Hassler offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Hassler?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Hassler offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Hassler?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.