A gem of a hotel that radiates Italian elegance, hospitality & warmth. Each and every member of the staff is genuinely caring and always greets with a warm smile. The rooms are gorgeous, spotless, traditional but modern in every way. We booked a suite with an interconnected room for our family & enjoyed the view of the Villa Medici & gardens every day. The bathrooms are lovely with Bottega toiletries & that scored a huge point with us :):) We also thoroughly enjoyed afternoon tea in the sun drenched but cool living room. Everyday there were dessert surprises which our teens & twenties loved. The location is perfect, less than 10 mins to the Spanish Steps and lot of other attractions. We walked late every night & it’s safe. The hotel has a good breakfast - menu & buffet with a great selection of fruit, pastries juices etc. The expansive city view is pretty amazing from the rooftop restaurant. The concierge team at the hotel are among the finest & made our life super easy & smooth. The reception staff, the servers during breakfast, in room dining team, housekeeping, the doormen, bellboys - all provided exceptional service & we will always remember their hospitality & kindness & warmth. On our first day Francesco (I hope I got the name correct) even offered to change a dish in case we did not like it.) Everyone smiles here all the time! We have stayed at many exceptional hotels around the world but the warmth & kindness we received here have touched our hearts, Needless to say the manager of the hotel is an amazing & true gentleman. Have to add here that prior to our stay, each & every email I sent to the reservation team was answered promptly, always with the right information. Will miss hotel Eden!…
This was our second stay at Eden. We also stayed there three years ago pre-pandemic and loved it then as well. The hotel is beautiful The service is incredible. There is a restaurant upstairs with a beautiful view. We asked for directions to the train station our last day so we could walk and pick up a rental car and immediately a driver appeared and drove us. We asked if there was a Taylor near by as I needed pants shortened and 15 minutes later there was a person in our room pinning my pants that were delivered to me the next day. It is also a great location. It is just a lovely place
Hotel Eden in Rome is one of the best hotels in the world. I have never had better customer care at the hotel than I had here. The staff was great! The location is even better. All the spots in the city are within walking distance. The food at the hotel is even better, with top-class Italian dishes, and a great rooftop view at the restaurant. Last but not least it is also one of the most stunning lobbies in the world. Beautiful marble everywhere.
Hotel Edén has nice rooms and okey lobby, but it’s not a first class hotel. It’s just way overpriced vs what a real first class hotel service should operate like. Management should visit the Bristol in Paris to understand what a hotel that charges more than 1k euros per night should be like. The restaurant Service is good (specially from Francesco) but restaurant and food feels like being on an all inclusive cruise ship.
Hotel Eden is easily one of the classiest and most luxurious hotels I've ever stayed at. The hotel was very welcoming and made our honeymoon feel special with a bottle of champagne and departing gifts. Everything about this hotel screams luxury and class. Stayed in a junior suite which was spacious, very well appointed, and felt brand new. The bathroom was beautiful, and even the products were extremely luxurious. The drinks at the rooftop bar were excellent, and we really appreciated the head bartender serving us drinks even after closing hours. Location was perfect, next to the Spanish steps. You can definitely tell the hotel is passionate about what they do, and ensure that all of their guests are happy. Will definitely come back again.
The Hotel Eden in Rome was complete and utter luxury! The rooms were stunning, immaculate, the A/C was better than the U.S. The morning breakfasts were superb. The most incredible part of this stay was the people who ran the hotel. EVERYTHING we asked for was handled. It is very rare that we have not 1 complaint. Anna the concierge, was a dream. She handled every request. She was so kind and wonderful. Francesco in the restaurant couldn't be more lovely. We looked forward to seeing him every morning. Without a doubt, we will return! Thanks for a wonderful stay.
Excellent location close to but not on top of the Spanish Steps, feels like a private oasis surrounded by the Swiss Institute across the street, and the Villa Aurora next door. We had a third floor corner room with a view. The room was spacious, elegant, understated. Large bathrooms with towel warmers! Perfect turndown service with slippers ready for tired feet. We had a lovely welcome and a lovely goodbye from the staff, all of whom are beyond hospitable. Breakfast, appertivo, and supper overlooking the City are next level! The Eden is within walking distance of everything in Rome, too. Telling them goodbye was a sad experience. The attention to detail here cannot be understated. Knowing we were getting on a train for Florence, the doorman handed us bags with water, snacks, and refreshing towelettes for our train ride....so thoughtful. La Terraza was a culinary delight our first night in Italy, too. If you want elegance, understatement, service, and beauty, the Hotel Eden is indeed an Eden in Rome.…
Wonderful stay at Hotel Eden. One of the nicest rooms we have ever stayed in and the entire staff was helpful, friendly, and passionate about making your stay memorable. Will stay here again. Had a small issue early during our stay and everyone including their GM got involved to work it out. Responsiveness of concierge and front desk, second to none. 5 Stars.
spa for rich people and wifi working wine is good but i dont like wines and good pasta and restaurants around and cafes around and this place looks like paradise and beautiful interier and go to this place!
Absolutely epic service, at every aspect of the hotel - front desk, restaurants (special thanks to Francesco) spa and the room service. There's a lot of reviews which praise the hotel's excellent location, it's fit and finish, but it's staff and service are truly world class and amongst the best I have experienced - ever. It would be a pleasure to come back to Hotel Eden.