Gigli d'Oro Suite
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Via Dei Gigli d'Oro 12 Piazza Navona, 00186 Rome Italy
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About
#479 of 4,433 in Rome
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.1
Charming and captivating in a modern setting, upscale design and an attentive and elegant return to the past. A stone's throw from Piazza Navona, Gigli d’Oro Suite awaits you in the old city center of Rome with 6 amazing luxury suites. Those traveling on business or leisure will consider Gigli d’Oro Suite an oasis of peace and privacy near the headquarters of the Italian government ministries and the gubernatorial palaces, also ideal to go to the pavilions of the Rome Fair.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Breakfast buffet
Airport transportation
Concierge
Non-smoking hotel
Laundry service
Room features
Air conditioning
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quaint
Location
Full view
100Great for walkers
Grade: 100 out of 100
491Restaurantswithin 0.3 miles
246Attractionswithin 0.3 miles
Contact
Via Dei Gigli d'Oro 12 Piazza Navona, 00186 Rome Italy
Name/address in local language
Getting there
SpagnaRome Metro13 min
LepantoRome Metro16 min
Rental CarsSee rental cars from $18/day
274Reviews4Q+A41Room tips
Reviews
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They advertise they have a restaurant and bar but the bar is only a mini bar in your room and the restaurant is breakfast only reserved in advance with only 4 tables in a small room and they charge 10 euros per person. There is no front desk, no one to speak to with concerns. It is a very small hotel with nice size rooms but they call it a suite when there is only a bed and a jacuzzi tub - no couch, chairs or table. The toilet broke down twice during our 4 nights there. It was also very noisy with street traffic. The only salvation is that it is only a block from Piazza Novana, which is the area we wanted to be in. We will never stay there again.
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Date of stay: March 2022
Location
Cleanliness
Service
Room Tip: There are 3 floors with a tiny elevator that can hold 2 people and 1 suitcase.
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Helpful
I would have rated terrible if it weren't for the location of the lodging, which is superb. First let me state that we stayed here 4 years ago and were delighted. I well understand the ravages of Covid on the industry and have factored this into the review. I booked the junior executive suite, which we had stayed across the hall from last time. It was the same as the exclusive suite but higher ceiling. When we arrived, there was no one to let us in, around early afternoon. We did not receive the emailed access code until after 2 . We were evidently expected to drag our own bags upstairs. We were escorted to a second floor room, so small that there was no where for clothes. The employee said we booked that room despite proof of the contrary. The staff finally promised to put us in the proper room the next day. Any request went unanswered due to video conferencing that was ineffective. There was no food services any longer either. Our hot water stopped working twice and the toilet flushed poorly. Sadly despite the location I would not recommend staying here and would not return. …
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Date of stay: March 2022Trip type: Traveled
Helpful
+1
I loved the location of this hotel - the rooms were large for a city and clean however, there was a generic security code that opened each and every room including the front door. Along with the lack of security there was also a serious lack of air conditioning. The bathroom floors were heated so the door had to be kept closed.
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Date of stay: September 2021Trip type: Traveled
Helpful
Such a nice hotel near Piazza Navona and all the other main attractions. We stayed here for 2 nights and couldn't ask for more really. Everything was perfect, the staff, the room, the breakfast in the morning. We will definitely choose Gigli d'Oro suites again when we are back in Rome. Grazie :)
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Date of stay: August 2020Trip type: Traveled
Helpful
Stayed for 8 nights with my wife, everything was great, but Glenn and Julio were the cherries on top, besides doing a very late check-in and a very early check-out, they were all the time in communication with us. Also great room breakfasts in the mornings. Tip: If the AC is not cooling enough, ask the staff to remove the "cage" around it, will make the difference.
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Date of stay: July 2020
Location
Cleanliness
Service
Helpful
Global pandemic. Country borders shut. I need to cancel sadly. Gigli d'Oro- NO REFUND FOR YOU. We approached Gigli D'Oro Suite on your behalf to request the cancellation of your reservation. We are sorry to report that they are unable to make an exception in this case, and will charge the entire cancellation fee.
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Date of stay: March 2020
Service
1 Helpful vote
Helpful
We stayed in the place for 5 nights in their Executive Suite. The water was never hot enough for a shower - it was lukewarm at best and sometimes ice cold. They did not clean the room one of the days we stayed there. Also, the wifi was not working well in the room. I would not recommend this place.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Don't stay here.
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1 Helpful vote
Helpful
Response from emiliano996, Direttore at Gigli d'Oro Suite
Responded Jan 11, 2020
Dear Guest, we are truly disappointed with your feedback. We had a technical issue with the boiler that we promptly solved. As you know, we only have 6 rooms here and if you stay in the room until 2.00pm every day with the sign "do not disturb", we can not keep the cleaning lady all the day long just to clean your room. Furthermore the wifi is perfectly working, the router is just in front of your room we really don't know what did you expect from us if you have never told us about your claiming during your stay. Certainly we would have fixed them. This is unfair but fortunately, we have so many good reviews to demonstrate that we are one of the best guest house in Rome (this is not a hotel). Thank you anyway for your review, it stimulates us to do even better than this. Best regards.
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From Singapore, we stayed 9 nights in this establishment in October. The location was excellent, just 3 minutes' walk to the popular Piazza Navona with a taxi stand right outside. It was surrounded by great restaurants, bars and cafes. Hotel staff were courteous, helpful and professional. And the price was reasonable. But there were some downsides. First, the hotel Wi-Fi was unstable. It auto-disconnected from time to time, and I had to re-logon again. Second, housekeeping service was wanting. Hand soaps, toilet papers, etc were not adequately replenished. Third, the term "suites" was a bit stretched. Ours was just a bigger double-bed room with an additional table and two chairs. Fourth, hotel staff were only on duty from 8:00am to 8:00pm. After 8:00pm, guests would have no services whatsoever. If you can put up with these minor shortcomings. then this is a good hotel to stay.…
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Date of stay: October 2019
Rooms
Service
Sleep Quality
Helpful
Response from emiliano996, Direttore at Gigli d'Oro Suite
Responded Oct 24, 2019
Dear Guest, thank you so much for your nice review. It has been truly a pleasure to be of service to you. We just want to clarify that this is a Guest House, not hotel. Moreover the term we use for our rooms is "junior suite" and you booked a Junior Suite Classic, which is the lowest category. We truly hope to see you again next time maybe discovering our top junior suites on the 3rd floor. Thank you anyway for your tips, we will do our best to improve ourselves. Warmest regards.
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Beautiful place, wonderful, friendly and happy staff, doing everything to make the guests happy. The location of this hotel is fantastic, rooms are nice and breakfast is a true Roman treat. I simply loved it here. Thank you Giulio and Daniele to make my stay here so nice.
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Date of stay: May 2019Trip type: Traveled
Helpful
I honestly want d to give this hotel five stars, but I just couldn't based on my experience there. It wasn't terrible, but with a botique hotel you expect high quality service. For the record, the hotel's website is TERRIBLE with a lack of information and unrealistic claims. 1) Breakfast is included. Great! This was not mentioned on the website. They really pushed the breakfast room service on us when we checked in. That's because a place that has 6 suites only has four tables that seat 2 people max for breakfast. The breakfast room was tinier than our room. The first morning we went to the continental breakfast and it took an hour. There is one staff member managing both the breakfast room and breakfast room service. Ordering espresso took 20 minutes. Waiting for juice or yogurt took 20 minutes. Ordering eggs took 30 minutes. The second morning we went to another hotel to have a better breakfast. 2) The room we had also had a fireplace. A decorative fireplace that did not work. Which was not mentioned on the website. In the US, this would be considered false advertising. The sink in the bathroom sprayed water everywhere unless it was just dripping. Multiple faucets in the bathroom didn't work properly. Housekeeping did not empty the trash (only one tiny can in the bathroom for the entire suite). They did not refresh the vanity kits. Just provided new towels. We only had a shower and no bathtub, but that wasn't clear on the website either. Our "City view" was the wall of the building across the street. The noise all three nights was terrible, even with the windows shut. The air conditioner only went down to 19° C. The wifi was so bad as to be considered unusable. I couldn't even check email. Ended up using data the whole time. 3) The staff was friendly and helpful. We did have to wait over an hour when a staff member was supposed to be at the front desk between 8 am and 8 pm and no one was there. We did get charged for wanting an extra key to our room. The default is one key per room. A lot of the amenities mentioned with the hotel have to be requested and aren't just available, such as bathrobes and slippers, etc. This may be a bit of a ranting review but I only got 12 hours of sleep over 3 days due to the noise outside our room. Lovely looking hotel and good location, but I would not book again or recommend to anyone else. …
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Date of stay: May 2019Trip type: Traveled
3 Helpful votes
Helpful
PRICE RANGE
$128 - $336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gigli d`oro hotel rome
LOCATION
ItalyLazioRomeNavona / Pantheon / Campo de’ Fiori / Centro / Ponte
NUMBER OF ROOMS
6
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Claim Your Listing Frequently Asked Questions about Gigli d'Oro Suite
Which popular attractions are close to Gigli d'Oro Suite?
Nearby attractions include Pantheon (0.2 miles), Piazza Navona (0.2 miles), and Del Giudice Roma (0.08 miles).
What are some of the property amenities at Gigli d'Oro Suite?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Gigli d'Oro Suite?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gigli d'Oro Suite?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Gigli d'Oro Suite?
Conveniently located restaurants include Bono Bottega Nostrana - Piazza di Spagna, Rosamunda's, and Two Sizes -Tiramisù in Rome-.
Does Gigli d'Oro Suite have airport transportation?
Yes, Gigli d'Oro Suite offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Gigli d'Oro Suite?
Many travelers enjoy visiting St. Peter's Basilica (1.0 miles), Basilica di Santa Maria Maggiore (1.4 miles), and Colosseum (1.2 miles).