HArdly 2 stars I no am shocked that it has 4 stars!!!! SHAME!!!!! Staff don’t care at all to help Rooms smells like someone was smoking there non stop We changed two rooms one is worse from another Books 2 nights and left after one night Was impossible to stay Absolutely disgusting dirty , smelly and unfriendly place - especially your staff receptionist Lady who was at the reception when we came July 23! Shame for hotel I will put that review for all the websites that people will not come and will not have such a miserable stay as we had !!! I am still waiting for manager to contact t me and provide refund for one night that we never being
Don’t stay here Horrible from start to finish. Thank God I’m leaving tomorrow. The bed is bar. The pillows are thin. The air conditioning doesn’t work right. The tv only has Italian channels. No English at all. The food is ok. The location is the ghetto. Way too far from everything in Roma. As in you need to transfer to two metro lines and a tram or two metros and tranitalia to go to any tourist attractions. The place doesn’t have an atm or a currency exchange. The staff is indifferent. When I got here from the USA I called because I needed to get a ride from the airport. The lady said “take a taxi” and hung up. I called again and she just hung up. It took me two hours to figure out how to get to the damn hotel from the airport thanks only to the airport police and a lady at the one station. I will never stay here again. Frankly I don’t feel safe at all…
A total asian stranger unlocked the door and walked in at night while sleeping!!!! The reception didn’t have an answer for that !!!! Small room dirty in every means !!! Bad breakfast!! Very bad area far away from anything....
There in February 2 nights. comfy beds, hot showers, very small, no tea or coffee facilities in room, standard double room overlooks dirty carpark with rubbish spilling out of about 4 large bins. horrible. no street pride. out of town, breakfast average but could not cope with volume of tour booked in. food ok. bonus -supermarket across the road. be careful though crossing the roads as drivers don't stop on the white crossings either. 7E tax per person per night too. bar unmanned as well with volume of people at times.
Stayed 3 nights with a tour group. Checked in room with floor dusty & dried mud stains from entrance to bedside (see photos). Replaced room same. Toilet conditon poor. Breakfast spread limited and crowded during peak. Wifi on laptop worked 1st night not 2nd night. Spoke to mature blonde receptionist who rude & unfriendly claimed wifi don't on laptop for long time. 3rd night worked again.
Room don't have kettle, hot water isn't stable. Good thins is theres a supermarket opposite the hotel. only one pillow is given. they should have provide another one. its not even in the city centre or near international airport.
This is most disgusting and dirty hotel ever. The shower head is moldy and I found some stranger’s hair on the “new” cleaned towel. The floor are dirty and dusty too. They really need to improve their house keeping department.
Very Nice Hotel. It was comfortable and well located. The breakfast was ok. Also I would like to give a special mention to Franchesca at the bar she was so sweet with me and my family and very corteus! I had such a nice experience here. ❤
I was there with a tour package. I was dumb folded when I checked in. The bath tub had hair , the floor was dirty with water stain, the heater wasn’t working .. the list is never ending . I wouldn’t even rate it as 1 star. In fact it is ungraded!
Where to start... Fridge and air conditioning didn't work. Hot water non existant.. Breakfast was like a zoo.. Not enough seating.. Cold eggs and coffee machines that kept breaking down.. Oh and no tea or coffee facilities in room..