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Costa Hotel

Traveler (79)
Dining (7)
Room & Suite (5)
Certificate of Excellence

About

#1 of 27 hotels in Pompeii
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
311Reviews
3Q+A
13Room tips
Traveler rating
  • 212
  • 76
  • 13
  • 5
  • 5
Time of year
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Popular mentions
The hotel is extremely small but is really beautiful and it is family owned . It is sparkling clean and the flooring, steps, counters are all made of marble. The beds are real comfy and they even go as far as putting sweets/chocolates on your pillow when they do up your room.
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Response from Pasqualina C, Responsabile reception at Costa Hotel
Responded 1 week ago
Dear Sandy, thank you for your kind feedback. Our structure is little but well organized, we are glad you noticed how many efforts we put everyday in cuddling our guests. Our staff is always at disposal and overall our dear Domenico: he is not a "samurai" who protects the coffee machine, using a funny image, but he only wants to help our guests choosing in the best way possible and everyone loves him for that, we hope you appreciated his help too. We apologize for the breakfast, everything is put it hot on the buffet when we start at 7 am. We hope you come back soon to our big family With Love The Staff
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Lovely staff clean rooms and a nice feel, we stayed for four nights Breakfast included it done the job. The hotel offered transport to the station cannot thank our lovely driver. Its location is out the way but if you're not bothered jumping the train very reasonable price too
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Response from Pasqualina C, Responsabile reception at Costa Hotel
Responded Mar 22, 2019
Dear Lesley, thank you so much for your positive feedback regarding your stay with us. We hope you really enjoyed your permanence, our staff is always glad to help our guests and so we offer transfer to our nearest train station (we undestand our zone has a lack in this aspect but we do all we can to fix it). Touristic business is a jungle, here and in the rest of the world but we are always sorry to read the kind of reports you write about food and bar in neapolitan area (we invite you to write your feedback about the restaurant on its TripAdvisor page if you didn't do it yet). We would be very happy to offer a pizza to adjust the situation if you will give us the honor to come back to us. Thank you again to have joined our big family. With Love The Staff
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We stayed one night after landing late at Naples airport wanting to go to Vesuvio the next day and the hotel did the job. The rooms and bathroom are basic but clean. Breakfast was had some local pastries and cakes but was nothing to rave about. Wouldn't recommend it for more
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Response from Pasqualina C, Responsabile reception at Costa Hotel
Responded Dec 5, 2018
Dear guest, We thank you for your review, each element of constructive criticism is accepted by us with pleasure, to improve our work in the daily life. However we would like to clarify that the continental breakfast buffet may not find the taste of some of our guests with different habits and therefore we particularly want to enrich it caring about the diversity of wishes of those who stay with us. We invite you to come back again in a time of greater calm, to change your mind about staying a quick night, entering instead into our world and into our family for a longer time. With love The staff.
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Friendly helpful staff - good english spoken. Modern clean rooms. Potentially very convenient for the Circumvesuviana train. Good location if travelling by car. We visited in November 2018. The Ponte Persica station is closed (demolished) and will be for quite some time. It
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Response from Pasqualina C, Responsabile reception at Costa Hotel
Responded Nov 24, 2018
Dear Mr. King, thank you so much for your feedback. We are so glad you have enjoyed your stay with us; our staff is always very happy to help our guests to live their experience at the best and so we offer, according to our internal availability, the transport to the station, with all the information you would need to travel through our wonderful land. There is so much potential in our zone that is not used but we hope one day it will be recognized all this, to offer a service every day better. We invite you to come back again to our big family. With love The staff
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We are staying at costa hotel at the moment the staff are brilliant very helpful and friendly.The hotel is spotlessly clean we cannot fault it at all.I am vegetarian and have had no problem finding things to eat from the menu.we have a lovely room on 5th floor which suits us
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Response from Pasqualina C, Responsabile reception at Costa Hotel
Responded Oct 13, 2018
Dear Geraldine, we thank you very much for your wonderful words, they fill our hearts of joy because our main purpose is giving to our guests the best experience possible. We are so glad you have appreciated our help, we believe that to consider our guests part of the family, and not a simple voucher o a room number, can make our work easier and more pleasant. Our beautiful land has given you a nice stay and we hope you come back to add more happy memories (maybe with an extra visit to Pompeii ruins, to complete the tour). We said thank you every day of your stay and we say it again after your feedback. With Love The staff
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PRICE RANGE
$101 - $156 (Based on Average Rates for a Standard Room)
LOCATION
ItalyCampaniaProvince of NaplesPompeii
NUMBER OF ROOMS
30
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