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Hotel Art Resort Galleria Umberto

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#59 of 188 Hotels in Naples
Certificate of Excellence
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Hotel Art Resort Galleria Umberto
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405 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Santa Fe, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

We loved our stay here. It is in the gorgeous Galleria Umberto so is very secure and it is also right in the heart of Naples walking distance to the Shoreline and all of the little winding streets with shops and restaurants and the castles. The stuff was extremely nice and accommodating and we stayed in a room with her... More 

Review collected in partnership with this hotel

Helpful?
Thank lilyandezra
Belgrade, Serbia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is in an excellente location, the rooms are beautiful. It is near all the attractions. The recepsionnists are very kind and helpful in anything you need. The hotel is spotlessly clean and the lady who takes care is so nice and kind. The only thing they should improve is the breakfast, not so much the variety but the... More 

Helpful?
1 Thank Mimi M
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, we thank you for your comment. We are glad to know that you anjoy your stay in our Hotel. Of course we will do our best to improve the bereakfast quality, first of all contacting our bakery supplies. Looking forward to welcoming you again in Naples Best Regards More 

Wales, United Kingdom
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was travelling with a group of friends and we had to stay overnight in Naples. Due to a plumbing issue my friends were relocated to a sister hotel but I stayed here ninths establishment . A very comfortable room week appointed with mini bar ,free wifi access etc. I had a lovely breakfast with a barista making coffee to... More 

Helpful?
Thank egt1953
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, first of all thank you for your comment. We are glad to know that you like our hotel and services. We always try to do our best for our customers and we are please do know that you have appreciated our efforts. Hooping to welcome you again, we remain Best regards More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 4, 2016

Very romantic and well maintained hotel in walking distance to both harbour area and central town sightings. Very fine and personal service. Nice touch with the early evening aperitif. We would stay here again

Helpful?
Thank Michael C
artresort, Responsabile reception at Hotel Art Resort Galleria Umberto, responded to this review

Dearest Guest, Please accept our sincere thanks for choosing Art Resort Hotel Galleria Umberto for your stay in Naples! We are proud that Hotel received so high mark for the comfort, situation and level of service. Special thanks for your compliments to our staff. Looking forward to welcoming You again and giving You a memorable stay in the land of... More 

Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed July 20, 2016

I loved it here. The room was gorgeous, our view was excellent, and the staff was very kind and helpful! The bathroom even had a jacuzzi! There are only a few rooms at this hotel, which is located on the fourth floor of the building at Galleria Umberto, but there is a lift, which my boyfriend loved taking. Our airline... More 

Helpful?
Thank TB2345
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, we are really happy to receive comments like this, as is tghe reason for what we choose this job. help customers is the basis of our work especially in difficulty like in you case, and we are happy to have him well done. Looking forward to welcoming you again in Naples, we remain Best Regards Hotel Management More 

Wigan, United Kingdom
1 review
4 of 5 stars Reviewed July 19, 2016

Staff were very friendly and helpful. Breakfast on the terrace had fantastic view. Very accessible to train and tram way. Had a special charm, different than your usual hotel. Ride on the tramway to Villa overlooking Naples.

Helpful?
Thank tessbfree
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, first of all we thank you for your feedback, and we are happy to note that you enjoy our welcome drink. Looking forward to give you our welcome, we remain Best Regards Hotel Management More 

China
2 reviews
1 of 5 stars Reviewed July 15, 2016

I don't have words for describe this hotel...HORRIBLE, impossible to sleep because there are many noises...nothing works and the girls at the reception were rude and not very informed about the city's service. NEVER STAY AT THIS HOTEL AND NOT RECOMMENDED!!

Helpful?
Thank Xzh42
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, first of all thank you for your comment. We do apologize for the noise during the night but most of them came from outside and in this case we are not able to resolve. What about you stay, for shure we did our best to help you for thousends questions, but the real problem was that you did... More 

San Francisco, California
1 review
5 of 5 stars Reviewed July 12, 2016

The hotel was very charming and in a perfect location in Napoli. The staff was extremely courteous and gave us good tips for getting around. When we arrived we changed in our room and on our way out they offered us free champagne and appetizers. So completely Italian and friendly! I would definitely come back!

Review collected in partnership with this hotel

Helpful?
Thank Jimmy T
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, thank you for your comment, we are glad to receive these praise, and is the real reason for what we choose this job. Looking forward to welcoming you again, we remain Best Regards Hotel Management More 

1 review
2 of 5 stars Reviewed June 22, 2016 via mobile

1) Expensive for the hotels poor facilities 2) For the price of hotel the breakfast was very limited ( no eggs at 9am ) 3) The towles didn't smell good 4) The internet was slower than the turtles.. 5) The hotel needs serious improvments to deserve it's 4 stars and can charge this amount of money per night.. 6) Info:... More 

Helpful?
Thank RM-ED060 i
artresort, Responsabile relazioni pubbliche at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, first of all we thank you for your feedback on tripadvisor, Concerning the breakfast problems we have a bartender at disposal of our guests in charge to resolve any kind of problems like eggs or any other things you should need, and for the towels is the first time that we received a complain like that. We do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Art Resort Galleria Umberto is a small jewel settled in a historical monument in the very Heart of Naples. A luxury 4 stars rated recently opened hotel in renowned Galleria Umberto I, nearby Piazza del Plebiscito, the Royal Palace, San Carlo theatre and Maschio Angioino, priceless places to visit for tourists coming from all over the world.Conceived and furnished in a XIXth century Patrician house style, Art Resort is a rarity to be unveiled, in a typical Baroque style ambience. L'Art Resort Galleria Umberto e un piccolo gioiello incastonato all'interno di un monumento storico nel cuore di Napoli. Un lussuoso hotel 4 stelle aperto di recente nella celebre Galleria Umberto I proprio accanto a piazza Del Plebiscito, al Palazzo Reale, al Teatro San Carlo e al Maschio Angioino, mete imprescindibili per i turisti di tutto il mondo.Concepito e arredato nello stile di una casa patrizia di meta Ottocento, l'Art Resort e insieme una rarita tutta da scoprire e un tipico ambiente barocco napoletano. ... more   less 

Additional Information about Hotel Art Resort Galleria Umberto

Address: Galleria Umberto I 83 | Campania, 80132, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $102 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Art Resort Galleria Umberto 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Art Hotel Galleria Umberto
Art Hotel Naples
Hotel Style:
#35 Business Hotel in Naples
#39 Luxury Hotel in Naples
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