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Hotel Art Resort Galleria Umberto

#56 of 190 Hotels in Naples
Certificate of Excellence
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Hotel Art Resort Galleria Umberto
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393 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I loved it here. The room was gorgeous, our view was excellent, and the staff was very kind and helpful! The bathroom even had a jacuzzi! There are only a few rooms at this hotel, which is located on the fourth floor of the building at Galleria Umberto, but there is a lift, which my boyfriend loved taking. Our airline... More 

Helpful?
Thank TB2345
Wigan, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Staff were very friendly and helpful. Breakfast on the terrace had fantastic view. Very accessible to train and tram way. Had a special charm, different than your usual hotel. Ride on the tramway to Villa overlooking Naples.

Helpful?
Thank tessbfree
China
1 review
1 of 5 stars Reviewed 1 week ago

I don't have words for describe this hotel...HORRIBLE, impossible to sleep because there are many noises...nothing works and the girls at the reception were rude and not very informed about the city's service. NEVER STAY AT THIS HOTEL AND NOT RECOMMENDED!!

Helpful?
Thank Xzh42
San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was very charming and in a perfect location in Napoli. The staff was extremely courteous and gave us good tips for getting around. When we arrived we changed in our room and on our way out they offered us free champagne and appetizers. So completely Italian and friendly! I would definitely come back!

Review collected in partnership with this hotel

Helpful?
Thank Jimmy T
1 review
2 of 5 stars Reviewed June 22, 2016 via mobile

1) Expensive for the hotels poor facilities 2) For the price of hotel the breakfast was very limited ( no eggs at 9am ) 3) The towles didn't smell good 4) The internet was slower than the turtles.. 5) The hotel needs serious improvments to deserve it's 4 stars and can charge this amount of money per night.. 6) Info:... More 

Helpful?
Thank RM-ED060 i
artresort, Responsabile relazioni pubbliche at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, first of all we thank you for your feedback on tripadvisor, Concerning the breakfast problems we have a bartender at disposal of our guests in charge to resolve any kind of problems like eggs or any other things you should need, and for the towels is the first time that we received a complain like that. We do... More 

Adelaide, Australia
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 12, 2016

A lovely small boutique hotel with excellent friendly and helpful staff (Antonio went out of his way to find us a box to send some stuff home). Rooms are decorated on artist themes (e.g Picasso room) and most have balconies. The rooms are very nicely decorated around these themes and are comfortable and reasonably spacious by European standards. Showers are... More 

Helpful?
Thank Cinders06
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, Please accept our sincere thanks for choosing Art Resort Hotel Galleria Umberto for your stay in Naples! We are proud that Hotel received so high mark for the comfort, decorations and our staff. We serve continental breakfast with the different napoletan bakery such as sfogliatelle, apple cake and two types of croissants, we always serve to our guests... More 

Glasgow, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 7, 2016

You arrive in the middle of a shopping centre to where there is a hidden entrance. You enter a cage lift, which incidentally you need to pay 10 cents for or walk the 165 steps to the hotel.. The staff are nice enough and happy to help but the décor is so pompous and old fashioned. I was placed in... More 

Helpful?
1 Thank kerrjane15
artresort, Responsabile relazioni pubbliche at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, first of all we thank you for your review on tripadvisor, we do apologize for the problems encountered, but as you can easly understand children’s noise that playing football in the gallery, homeless sleeping inside the gallery during the night, and the liftcconcerning the building do not depend from the hotel managment, but we realize that for our... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2016 via mobile

Stayed five comfortable nights in room 101, which although had scaffolding around it, did not deter from the charm of the area, we didn't see any work being carried out during our stay. The hotel was secure, on the 4th floor above the shopping gallery, 10 cents are required for the elevator during working hours & these can be collected... More 

Helpful?
Thank Laura T
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, Please accept our sincere thanks for choosing Art Resort Hotel Galleria Umberto for your stay in Naples! We are proud that Hotel received so high mark for the comfort, decoration and level of service. Special thanks for your compliments to our staff. Our mission is to make the pleasant the stay in the city, pampering the guest with... More 

Austin, Texas
1 review
4 of 5 stars Reviewed May 24, 2016

I had the most expensive room with a private balcony to the outside (and a king bed). Having the balcony was nice for outdoor air, but the view was of another building a few feet away and an alley. It had nice plants on it though. The bed was comfy and the hotel was quiet and the staff were nice.... More 

Helpful?
Thank Liz O
artresort, Guest Relations Manager at Hotel Art Resort Galleria Umberto, responded to this review

Dearest Guest, Thank you very much for your stay and the review about Art Resort Galleria Umberto. We have two Junior Suite, one of them with the gallery view, other one with the city view. We are proud that Hotel received so good comment about the room comfort and staff. Looking forward to welcoming You and giving You a memorable... More 

Paris, France
1 review
3 of 5 stars Reviewed May 23, 2016

The junior suite we ordered not being available on arrival, we took a standard room; our claim to account of this on the bill was accepted the day of arrival, but NOTon the day of departure: we had to pay the junior suite rate. We sent the manager a message to protest after being back home - no reply. For... More 

Review collected in partnership with this hotel

Helpful?
Thank muebo
artresort, Responsabile relazioni pubbliche at Hotel Art Resort Galleria Umberto, responded to this review
Google Translation

Chers Clients, merci pour votre commentaire, nous sommes désolés pour les problèmes que vous avez rencontrés, bien que puis que... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Art Resort Galleria Umberto is a small jewel settled in a historical monument in the very Heart of Naples. A luxury 4 stars rated recently opened hotel in renowned Galleria Umberto I, nearby Piazza del Plebiscito, the Royal Palace, San Carlo theatre and Maschio Angioino, priceless places to visit for tourists coming from all over the world.Conceived and furnished in a XIXth century Patrician house style, Art Resort is a rarity to be unveiled, in a typical Baroque style ambience. L'Art Resort Galleria Umberto e un piccolo gioiello incastonato all'interno di un monumento storico nel cuore di Napoli. Un lussuoso hotel 4 stelle aperto di recente nella celebre Galleria Umberto I proprio accanto a piazza Del Plebiscito, al Palazzo Reale, al Teatro San Carlo e al Maschio Angioino, mete imprescindibili per i turisti di tutto il mondo.Concepito e arredato nello stile di una casa patrizia di meta Ottocento, l'Art Resort e insieme una rarita tutta da scoprire e un tipico ambiente barocco napoletano. ... more   less 

Additional Information about Hotel Art Resort Galleria Umberto

Address: Galleria Umberto Io 83 | Campania, 80132, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $98 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Art Resort Galleria Umberto 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Art Hotel Galleria Umberto
Art Hotel Naples
Hotel Style:
#35 Business Hotel in Naples
#37 Luxury Hotel in Naples
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