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UNAHOTELS Napoli

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Piazza Giuseppe Garibaldi 9/10, 80142, Naples Italy
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Room & Suite (540)

About

#25 of 219 hotels in Naples
Location
Cleanliness
Service
Value
Travelers' Choice
A six-story historical building in a central position opposite the railway station, accurately restored to its 19th-century grandeur. The interiors, recalling local traditions - decors, rough tuff stones, Pompeian red, Pulcinella shapes - with impressive architectural design, give life to 89 well appointed rooms, a bar, and a restaurant on the panoramic roof garden.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Center with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, French, Italian
2,312Reviews50Q+A100Room tips
Traveler rating
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Popular mentions
G.B. wrote a review Dec 2020
216 contributions57 helpful votes
...maybe with a little stumbling initially, but nothing serious. There is little to criticize in a hotel like this: large and elegant room, friendly staff and rich breakfast (in the mode that posterity will know as the "buffet COVID" ) and consumed in a terrace with a really nice view;the position (near the station) is very convenient for visiting the city. Just one little problem: the air conditioner in the room the first night did not want to know how to work. We tried everything until, convinced that we had fixed it, we went to bed ... alas, during the night it broke again. After informing the staff, the system was fixed anyway. So anyway recommended.
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Date of stay: September 2020
Location
Service
Sleep Quality
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Response from Luca Giuliano, Other at UNAHOTELS Napoli
Responded 4 weeks ago
Dear Guest, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Hoping to welcome you again soon as our guest, Best regards Luca Giuliano General Manager
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Jannim1966 wrote a review Oct 2020
3,214 contributions228 helpful votes
+1
Big hotel in walking distance from station. Big clean room and bathroom, excellent bed, clean towels and sheaths. Perfect wifi. Reception was not helpfull in telling me where to park my car, which costed me 79€ for the outside parking next to hotel, while the nearby station underground parking costed only 32€ for same period. Breakfast is good but not 4 star level, only 1 kind of cheese. Muzak in breakfast room is horrible and too loud. Shower was poor. Free water only on day 1, fridge a bit too small: wine bottle does not fit in. Plastic cups were not replaced after use
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Date of stay: October 2020Trip type: Traveled solo
2 Helpful votes
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Response from Luca Giuliano, Altro at UNAHOTELS Napoli
Responded Oct 25, 2020
Dear Guest, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted your comments. We were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Hoping to welcome you again soon as our guest, Best regards
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Richard H wrote a review Oct 2020
Leeds, United Kingdom7 contributions12 helpful votes
This hotel is situated over the Piazza Garibaldi from Napoli Centrale. So it's a very good location if you're using Naples as a base to visit Pompeii/Herculaneum/Capri etc and using the train to get there. Due to covid they did the usual temp checks on entry. Staff throughout were very polite. I particularly loved the two chefs on duty serving the breakfasts both mornings. We didn't pay for breakfast, it was included for free probably due to pandemic and low occupancy. it did feel like the place was very empty. But then everywhere was... we had parts of Pompeii to ourselves for ages. Free breakfast was perfect . You socially distance queue up and then tell the chefs behind the glass guard what you you would like . All the usual stuff for a decent breakfast in a nice hotel... [Italian]bacon and scrambled eggs, cereals, fresh fruit, pastries etc. They had a roof terrace or you could eat in the modern restaurant. Room was slightly quirky with exposed stone work. Otherwise clean, fresh laundry, bathroom was ok if slightly tired. Bed was comfy. Blackout shutters, I think each room has a balcony.
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Date of stay: October 2020
Rooms
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Sleep Quality
Room Tip: If you're standing infant of the hotel our room was on the right hand side road. This would...
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2 Helpful votes
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Response from Luca Giuliano, Altro at UNAHOTELS Napoli
Responded Oct 14, 2020
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards
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Gordon F wrote a review Sep 2020
Peterhead, United Kingdom283 contributions583 helpful votes
The Una is an excellent choice for a hotel in Naples city centre. Across the piazza from the main train station it is also a walk away from the main shopping streets. The hotel staff were exceptionally friendly and helpful. The breakfast served in the rooftop restaurant was very good with lots of choice. The hotel was spotless and we felt very safe at all times. The hotel organised a taxi for us to the airport and advised the maximum fare of 20 Euro which was the case. I would highly recommend a stay here.
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Date of stay: September 2020
Location
Cleanliness
2 Helpful votes
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Response from Luca Giuliano, Altro at UNAHOTELS Napoli
Responded Oct 14, 2020
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards
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Anil V wrote a review Sep 2020
Bournemouth, United Kingdom18 contributions27 helpful votes
We arrived and were promptly checked. Temperature measured, masks on all the time whist in hotel public areas (except restaurant / bar). Reception staff did everything they could to make our stay enjoyable. Are looks kind of rough with number of beggars and state of the square, but overall, no hassles and friendly area. Rooftop restaurant / bar is a must visit as it has superb views of Naples. Would stay here again.
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Date of stay: September 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Luca Giuliano, Altro at UNAHOTELS Napoli
Responded Oct 5, 2020
Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards
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PRICE RANGE
$123 - $1,408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
una hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesMercato
NUMBER OF ROOMS
89
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Frequently Asked Questions about UNAHOTELS Napoli
Which popular attractions are close to UNAHOTELS Napoli?
Nearby attractions include ilCartastorie - Museo dell'Archivio Storico Banco di Napoli (0.2 miles), Discover South (0.3 miles), and Porta Capuana (0.2 miles).
What are some of the property amenities at UNAHOTELS Napoli?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at UNAHOTELS Napoli?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at UNAHOTELS Napoli?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at UNAHOTELS Napoli?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to UNAHOTELS Napoli?
Conveniently located restaurants include Il Piastrato, Antico Forno delle Sfogliatelle Calde Fratelli Attanasio, and 1947 pizza fritta.
Are any cleaning services offered at UNAHOTELS Napoli?
Yes, dry cleaning and laundry service are offered to guests.
Does UNAHOTELS Napoli offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at UNAHOTELS Napoli?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to UNAHOTELS Napoli?
Many travelers enjoy visiting Museo Cappella Sansevero (0.7 miles), Chiesa Museo di Santa Luciella ai Librai (0.6 miles), and Galleria Borbonica (1.6 miles).
Is UNAHOTELS Napoli accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.