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Palazzo Turchini

#52 of 190 Hotels in Naples
Certificate of Excellence
Via Medina 21/22, 80133, Naples, Italy
Hotel amenities
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332 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Melbourne, Australia
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 2 nights in June 2016. The room was nice and comfortable and had a large entrance area with a writing desk and a sofa. The bed was comfortable and the bathroom had a really nice shower area. We didn't like the thin little wrapped plastic cups in the bathroom though. Breakfast was ok but pretty standard stuff. There... More 

Helpful?
Thank magpie59
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Sir, thank you for you kind review. I am pleased to hear that you enjoyed your stay with us and appreciated your room and the hotel's great location within the heart of Naples. We are very sorry you experienced trouble with the English TV channels and the internet access, we are currently investigating this issue and will provide an... More 

Long Beach, California
2 reviews
3 of 5 stars Reviewed 1 week ago

3 night stay; good breakfast ; quiet room;good air conditioning ..much appreciated As July temps ; staff arranged for tour guide at front desk as well as airport taxi. The room was adequate in size for price. Nearby restaurants offered good menus within short walks.

Helpful?
Thank jfudge2016
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear guest, thank you so much for for your kind feedback. We are so glad that you enjoyed your stay here at Palazzo Turchini. We look forward to welcoming you here in Naples soon! Regards. More 

Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

We stayed at the Palazzo Turchini for 3 nights. We were put in a disabled room the first night which was fine although we were a little confused by this. We were moved the next day to another room which was better because it was on the fifth floor, had a good view of the front and didn't have disabled... More 

Helpful?
Thank Brooke3107
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Brooke, thank you for sharing your experience with us and for your nice words, your feedback is essential to our continued success in delivering exceptional guest service. We would love to have you back for another visit! Thank you again for your great review! Regards. More 

Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed June 5, 2016 via mobile

Only negative point was the bed, instead of a couples bed they put two single beds together and it wasnt very comfortable. Very close to the subway and the Marina. Good breakfast served in a nice terraxe overlooking the city. Free wifi but poor signal.

Helpful?
Thank Helena R
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Helena, it is always a pleasure to have feedback from our guests, we are pleased to know that you have enjoyed our central location and our breakfast. Thank you for your review, we hope to see you on your next trip to Naples! Best regards. More 

Zug, Switzerland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2016

Everything is fine in the Hotel except the size of the rooms, which are too small. The staff is very friendly and helpful, the location is central with direct access to the Metro. Size of rooms may fit for a single Person.

Helpful?
Thank Alexandre W
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Alexandre, thank you for sharing your review! We are glad to know that you had a good time here at Palazzo Turchini and that you enjoyed our central location and our helpful staff. We hope to have you back in Naples soon! Thank you again! Regards. More 

Province of Naples, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 1, 2016 via mobile

We were leaving capri so we needed a room for one night to catch an early flight. We were checked in by a young lady and was informed that the elevator was out of order. Our room was on the 5th floor. We went to dinner came back and was informed the elevator would not be fixed until the next... More 

Helpful?
Thank marlane p
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear guest, we're sorry for the elevator, but it was something beyond our control, every reasonable person would understand that we couldn't fix it by ourselves. We're hoteliers, not lift technicians, so we had to wait for the technical assistance. Regards More 

Paris, France
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 11, 2016

The room was small but acceptable by European standards. It was clean, and quality beddings, linens towels all top quality. We had read reviews that for a bright room one had to be on the street side, a busy street so indeed as noisy as expected. Even with double glazed windows the room was quite noisy except for in the... More 

Helpful?
Thank Neil S
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Neil, thank you so much for sharing your experience, your precious feedback is very important to our company because it enables us to further enhance our service to our guests. We hope to have you back soon at our property in the near future! Best regards. More 

maidstone
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 7, 2015 via mobile

Good things: price is good for the quality of the hotel. Location is very good if you want to visit historic Naples centre, probably one of the best hotel choices in that area ( the better hotels seem to be located outside the centre). Nice staff, friendly and helpful. Pretty good breakfast, though some of the food seemed 'recycled' from... More 

Helpful?
1 Thank juanc1208
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear guest, thank you for taking the time to share your feedback, this will certainly help us to make improvements in the future. I’m glad to read that we were able to accommodate your needs with our convenient location and that you enjoyed our friendly staff. We noticed your remarks concerning the air conditioner control and the television channels, we... More 

Key Largo, Florida
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 13, 2015 via mobile

Great location, nice room and bathroom...the junior suite we stayed at has a small, cozy terrace....amenities like a 5 star hotel...The best feature is the location and second to that the staff... Breakfast was very good and the waiter at breakfast, from Siri Lanka was extremely helpful and polite...Paolo at the front desk who checked us in provided us with... More 

Helpful?
1 Thank Ana M
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Ana, I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed our hotel and that our team provided you with great customer service. The staff and I would like to thank you again for sharing your nice experience with us. We look forward to welcoming you... More 

Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 18, 2015 via mobile

Very happy with this hotel. Great bed and comfortable room. Location is very convenient. Best of all....the front desk staff, they are extremely helpful and knowledgable! In particular, Paolo (thank you for all your help) went out of his way helping us with tour meeting location, directions and restaurant suggestions. Next trip to Naples we will stay at Palazzo Turchini!!!

Helpful?
2 Thank Jeff D
CRM-Hotel_Turchini, Responsabile reception at Palazzo Turchini, responded to this review

Dear Jeff, thank you so much for taking some time to post your nice feedback and for your words, our staff is thrilled to hear that they were helpful and knowledgeable. We have shared your great review with Paolo and the whole team. I hope you will visit us again in the near future! Regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Palazzo Turchini

Address: Via Medina 21/22, 80133, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $99 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo Turchini 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Palazzo Turchini Hotel Naples
Hotel Style:
#17 Family Hotel in Naples
#34 Luxury Hotel in Naples
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