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Via Chiaia 216 1st Floor, 80121, Naples Italy
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Traveler (342)
Room & Suite (282)
Dining (23)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 241 hotels in Naples
Location
4.8
Cleanliness
4.3
Service
4.4
Value
4.1
Travelers' Choice
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Baggage storage
Concierge
24-hour check-in
Parking
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Taxi service
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Price:10% off room rate
1808Reviews20Q+A95Room tips
Traveler rating
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Carol Blue Mountains wrote a review Nov 2022
Blue Mountains, Australia341 contributions168 helpful votes
I chose this location because it was not far from the waterfront and is an upmarket suburb yet still not too far to walk to the more interesting places like the Spanish Quarter. Rooms are as per described. I chose a balcony room overlooking the street, a little noisy at times but it enabled me to observe what was going on below. Friendly and very efficient check in and reception staff. The street does not have traffic access but the taxi drop off is only a 3 minutes walk away; this was also a very handy central location for tour pick ups (Cafe Gambrinus). Get clear instructions on how to access the property which is located on the first floor and ask them to explain where the lift is so you do not have to drag your bags up 2 flights of stairs. Breakfast was average as options did not change over my extended stay. Would stay again because of its convenience. Naples is not dangerous.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded 2 weeks ago
Dear HafodBlueMountains, thank you for the almost perfect score and for the lovely and very informative commentary. As highlighted by your punctual review one of our major "selling points" is the location: we are at the very center of the city(10 mniutes by the port/boardwalk) and very well connected by the public transport scheme to all the most beloved attractions of the old town and the hilltop districts( made easily reachable by several cable car stations). Thank you for your kind words you had for the reception staffers: we are always very glad to see how our efforts to give our hosts a better stay pay off. We would be very glad to have here at our little big "Neapolitan House" as soon as you plan to pay a further visit to Naples.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonathan wrote a review May 2022
14 contributions
Hotel's Favorite
After entering through a somewhat gloomy courtyard, the entrance to the. hoter, one floor up, was polished, professional, and inviting. The staff was friendly and attentive. The room was spacious and well pleasantly decorated. The location was excellent, in the midst of everything we wanted to see and do on a traffic limited street, pedestrian friendly street. There was an excellent breakfast buffet with ample choices. The staff was helpul arranging an early departure for a morning flight and mad sure that breakfast was available for us.
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded Jun 11, 2022
Dear Jonathan G, as the saying goes "the most beautiful things are always hidden". Jokes apart, the courtyard and the big entrance door are staples of many historical buidings here in Napoli. As well as the interior rooms and corridors of Chiaja Hotel de Charme quoted by you in your beautiful review and we are really glad that the tonal setting of our place was to your licking. As far as the the affability of the staffers and the location in which we are conveniently located are two of our selling points:we're happy that you appreciated both. Should you choose to revisit Napoli we would be proud to be have you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Werlein_Manor wrote a review Nov 2022
Houston, Texas251 contributions111 helpful votes
This hotel is on a pedestrian street ...up and alley ...with reception on the 2nd floor. You can be standing in front of the alley and looking up and the hotel and still not necessarily know you are there. The rooms are nice (18 foot ceilings). We had a room facing the street but with the window closed it was still quiet. This is in a building that dates from the 1700's as I understand it. It is in the center of Napoli. We walked from here the pier to catch a boat to Capri, and to the Royal Palace. There is nowhere to park at the hotel but there are garages nearby. Virtually every garage in Napoli you must leave the keys to your car as they have to move them around as people come and go from the garage. Driving in Napoli is arguably a more challenging experience than anywhere else in Italy. The hotel staff here is friendly and helpful. The breakfast is included and good with lots of choices of baked goods, cheeses and typical Italian fare. The entrance to the little alley/courtyard where the hotel is located has some shops in it. When the shops closed in the afternoon (like most things do) massive doors are closed in front of the alley so, it sort of disappears. If you are out at this time or latte at night. You press the buzzer on the intercom and they can see you on the camera and buzz the lock. There is a small door in the big door and you enter the courtyard through that.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded 4 weeks ago
Dear Werlein_Manor thank you for the outstanding and extremely detailed commentary and for the perfect 5 out 5 score you wanted to accord us. As many other lovely places and locales in our city our little but cozy "Neapolitan House" is reminiscent of past times being built half within what remains of an aristocrat's Mansion and half on the ashes of a early '900 brothel. We are always immensely satisfied that our hosts can enjoy and appreciate as much as you did this little trip down Napoli's history. We're equally glad that all our classic "selling points" are highlighted by your kind words: Neapolitan style breakfast, central postion within the city center and the care towards the hosts our staffers always give proof of. We'd be delighted to have you here as soon as your commitments allow you do do so.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin B wrote a review Oct 2022
Staunton2 contributions
We stayed at the Chiaja Hotel de Charme after our trip to the Amalfi Coast. It was in a great location, a fun part of Naples for walking around. The staff was pleasant and very helpful, the room was spacious with a balcony overlooking the busy street below, and the breakfast was excellent. I recommend it!
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Date of stay: October 2022
Rooms
Location
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Room Tip: ask for one with a balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded 4 weeks ago
Dear martinbL578IV, thank you for your kind words and for giving us a 5/5 flawless score. We're glad you enjoyed the friendliness and willingness of our staffers as well as your cozy room with the french-style balcony overlooking the main avenue and of course our secret weapon: the breakfast. It goes wothout saying that we're looking forward to having you here at our little big "Neapolitan House"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina wrote a review Oct 2022
London, United Kingdom8 contributions1 helpful vote
Disappointing experience, the staff failed to say good morning and lacked any friendly "charm", apart from Ferdinando who was the most helpful/ best thing about the hotel. The rooms were noisy and outdated, breakfast had a terrible selection and the breakfast room was swamped with flies. All of this could be ignored if the staff had more manners. The only pro is the location is good for shopping and nice restaurants. Would not recommend.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christa W wrote a review Sep 2022
Innsbruck, Austria1 contribution
We have only been overnight, but due to the help of Rosy (staff- reception) we were able to make a short term booking from our prior stay in Apulia. we liked the hotel, and everything connected with ist- the perfect place inmidst of Napoli and the charming story about the hotel and it's founder istself.. we werde also happy about the help-again from Rosy- with a little problem that occured when picking up the car .a the garage nearby. so great sty altogether and -ritorniamo- for sure
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: we had a standard double- sufficient for one night- for longer, we would have chosen one of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded 2 weeks ago
Dear 816christaw thank you for having noticed the care Rosy (as soon as all the other staff members) always takes toward our dear guests, as well as for the great "score" you rewarded us with. Our central position in the very center of Naples along with the mystique that comes from the story that permeates our littlle but cozy "Neapolitan House" are among the most common and quoted strong points that always recur in our hosts' commentaries. We'll take you on your word, then: see you on the next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shandy2922 wrote a review Sep 2022
Felsted, United Kingdom445 contributions150 helpful votes
+1
Lovely boutique style hotel. Was a little difficult to navigate at first. The hotel is based through a courtyard, the prospect of climbing loads of stairs with large cases was a little off-putting until a lovely gentleman showed us where the lift to reception was. So, as you walk throught the courtyard to the hotel, there's a door on the right, that is your lift!! Our 1st room that was offered to us, although beautifully large, didn't overlook anything and we had specifically requested a room with balcony overlooking Chia. At our our request, we were moved to another lovely room, slightly smaller, but giving us the views that we requested. Floor to ceiling shutters and bright. Overall, a very pleasant experience.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Lovely restaurant 1 minute walk called Antica Taverna á Chiaia. Excellent food and wine for a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded Sep 22, 2022
Dear shandy2922, thank you for the detailed and satisfying commentary (not to mention the perfect score you were so kind to reward us with). The gentleman that was there to show you where the lift and the reception were as well as you guiding you through a quick overview of the hotel could have been any of the staffers given how much work each of them puts into giving the host the care one would expect from a real "Neapolitan House" like ours. We're also glad that you liked the the room swap: our rooms are all different and we're always ready, whenever we can, to give you the one the bests suits your taste.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joshua D wrote a review Sep 2022
Anadia, Portugal1 contribution
Stayed for almost a week in this hotel. Very good choice. The people working there are very nice, always ready to help. The rooms are very clean as well as the common areas. Good location near some of the main landmarks and plazas.
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Date of stay: September 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded Sep 22, 2022
Dear joshuadB7857YV, the words that you spent about the commitment and willingness of the saff members are immensely rewarding for us all. The dedication of the people working to give our hosts the feeling of being "at home" along with the cleanliness and the location we're located in are some of the hallmarks of our cozy "Neapolitan house" we're often mentioned for. It goes without saying that we'd be glad to have you at our place on another occasion should you plan to visit Napoli again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma S wrote a review Jul 2022
4 contributions
The hotel is in a fantastic location close to the ferry port and the bustling Quartieri Spagnoli; full of bars, trattorias and pizzerias. The room is charmingly decorated, spacious and quiet and cool at night. We very much enjoyed 7 nights here exploring the city and the wider bay of Naples; the location of the hotel is perfect for easy day trips on the ferry to Positano, Amalfi & Capri.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded Aug 10, 2022
Dear H4347LGemmas, thank you for your positive review highlighting the best our area has to offer: as you noticed we are located in a very tourist- friendly position with all the little cozy and typical places where one can get an authentic neapolitan style and best value for money lunch,dinner or appetizer. Moreover, we are at 10 minutes by walk from the boardwalk and 20 minutes from The Old Town. We're very glad you noticed the overall feel of our rooms,too: it goes without saying that we would be delighted if you considered us for your next stay in Naples
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paula Jozefa K wrote a review Jun 2022
1 contribution
Rooms are spacious and clean. The room had a good quality mattress and double doors to muffle sound from the street. Breakfast was nice, staff very helpful. Breakfast didn't start until 7.30, which was a bit late.
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Date of stay: June 2022
Cleanliness
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme
Responded Jun 29, 2022
Dear PKolenko, thank you for the prefect score as well sa well as for the commentary which is precise and acts as a perfect reminder of all our selling points:like our housekeeping personnel care in setting the rooms up, the quality of sleep provided by matressess and made possible by the non noisy street. We are really looking forward to having you again maybe on a lesure and a bit longer trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$88 - $132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chiaja hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesSan Ferdinando
NUMBER OF ROOMS
25
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CHIAJA HOTEL DE CHARME $73 ($̶1̶0̶1̶) - Updated 2022 Prices & Reviews - Naples, Italy

Frequently Asked Questions about Chiaja Hotel de Charme
Which popular attractions are close to Chiaja Hotel de Charme?
Nearby attractions include Galleria Borbonica (0.07 miles), Napoli Sotterranea (0.07 miles), and Wine Boat Wine Bar (0.2 miles).
What are some of the property amenities at Chiaja Hotel de Charme?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Chiaja Hotel de Charme?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chiaja Hotel de Charme?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Chiaja Hotel de Charme?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Chiaja Hotel de Charme?
Conveniently located restaurants include NaBeer Birroteca, Michelasso, and Pizzeria Donna Sofia a Chiaia.
Does Chiaja Hotel de Charme have airport transportation?
Yes, Chiaja Hotel de Charme offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Chiaja Hotel de Charme located near the city center?
Yes, it is 0.4 miles away from the center of Naples.
Are any cleaning services offered at Chiaja Hotel de Charme?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chiaja Hotel de Charme?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Chiaja Hotel de Charme?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.