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2/4/2018 2/5/2018
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    Best Western Hotel Plaza

    Piazza Principe Umberto 23, 80142, Naples, Italy
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    2/4/2018 2/5/2018
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of $62/night.

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    $57
    $55
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    Traveler (161)
    Room & Suite (186)
    Dining (41)
    Overview
    • Excellent20%
    • Very good43%
    • Average23%
    • Poor8%
    • Terrible6%
    Travelers talk about
    “main station” (10 reviews)
    “top floor” (12 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (987)
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    1 - 5 of 256 reviews

    Reviewed 4 weeks ago

    best place great hotel staff excellent three night for me and my family best city breakfast very very good in roof top at 5 floor best view trip in the city with pizza and "sfogliatella" napoli is wonderful next stay always hotel plazaMore

    Review collected in partnership with Best Western
    Thank 70francesca
    Response from NapoliGianluca, Direttore vendite at Best Western Hotel PlazaResponded 3 weeks ago
    Google Translation

    Gentile 70francesca, la ringraziamo per aver dedicato il suo tempo a recensire il suo soggiorno al Plaza. La ringraziamo soprattutto...More

    Reviewed December 19, 2017

    Location and hotel itself is adequate but was overshadowed by the horrid customer service I received. My booking, checking in and checking out experiences were all very poor. I was shocked at my treatment right from the very first moment. I do not recommend this...More

    Thank elitizia
    Reviewed October 31, 2017

    You will ,miss this place once you leave: the hot riccias or frollas at breakfast; the friendly people at the reception or at breakfast; the very discreet cleaning ladies who will always try and make you feel comfortable and the hustle and bustle around this...More

    Review collected in partnership with Best Western
    Thank Daniela19601201
    Reviewed October 20, 2017

    We stayed 2 nights , there was no airconditioning, the control fell off the wall when we tried to adjust the temperature. The room size was not as advertised, it is in a really bad neighborhood although really close to the train station.

    Thank Judith S
    Reviewed October 15, 2017 via mobile

    We stayed for 3 nights and i agree with all that stilettostatutes wrote. The area is dangerous and dirty both day and night. I didnt mind the hotel decor but the air con didnt work and my husband was bit by lots of mosquitoes. I...More

    Thank amanda p
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast included
    • Business Center with Internet Access
    • Concierge
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • $59 - $150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Business Hotel in Naples
    • #44 Luxury Hotel in Naples
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 57
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, getaroom.com, Travelocity, Orbitz, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Best Western Hotel Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Campania >
    • Province of Naples >
    • Naples
    • Also Known As
    • Best Western Plaza ,
    • Best Western Naples ,
    • Naples Best Western
    Add Photo Photos
    Traveler (161)
    Room & Suite (186)
    Dining (41)
    Hotel & Grounds (187)
    Bathroom (23)
    Business Center & Event Rooms (4)
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    Ask a question
    Questions & Answers
    63stef
    September 24, 2017|
    AnswerShow all 2 answers
    Response from GIANLUCA4015 | Property representative |
    Dear Sir, we have pleasure to inform you that inside the hotel there is the bar and nearby the hotel there are the restaurants.
    0
    Votes
    Google Translation
    Lauren Z
    March 13, 2017|
    Answer
    Response from GIANLUCA4015 | Property representative |
    Dear Sir, the transfer from the hoteo to the port is euros 20,00 and the transfer from the hotel to the airport is 25,00 euros.
    0
    Votes
    Google Translation
    Martine A
    May 15, 2016|
    Answer
    Response from abnrose | Reviewed this property |
    There is nothing to be scare about. I drove to in Naples, stayed at the Best Western Hotel, walked down to a restaurant near plaza Garibaldi, shopped in the surrounding area, and no one bothered us (two adult females). I... More
    1
    Vote
    Room Tips
    "Find another hotel!"
    Read review
    "Choose higher floors to avoid street noise if you prefer windows open."
    Read review
    "Price is low so don't expect too much from the rooms."
    Read review
    "Avoid this hotel. Better another area even being not so close of the Central Station"
    Read review
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