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BEST WESTERN Hotel Plaza

Piazza Principe Umberto I, 23, 80145, Naples, Italy
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BEST WESTERN Hotel Plaza
BEST WESTERN Hotel Plaza
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736 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Houston, Texas
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel totally satisfactory for our overnight in Naples after touring Capri and Amalfi coast. We had an early morning train back to Rome and wanted clean, comfortable room. Happy coincidence, great little pizza restaurant just around corner (see Trip Advisor, can't recall name at moment). Easy walk to train station with roller bags.

Helpful?
Thank BabyBlueOwl
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is very close to the train station which was good for us. However, the location, as previous reviews have mentioned, is very dodgy. There are men who hang out in the square in front of the hotel day and night, while they didn't harass us, it was very intimidating. We were on the 4th floor and the wifi... More 

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1 Thank Co1307

Travelers are raving about these Naples hotels

Montreal, Canada
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Same as others have said: the hotel itself is a decent 3 stars - good breakfast spread, helpful staff, room is OK (booked through Hotwire so ours was small but manageable), but we didn't like the area. It's definitely weird but we didn't have any problems.

Helpful?
Thank Josh G
Bexley, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel in one of the less attractive parts of Naples but is close to Station . room is small and no balcony . Single window looks out onto lines of washing . breakfast is hard breads jam and cereals. No swimming pool and nearest beach is 4-5 kilometres away . Staff were helpful but could not do anything about surrounding... More 

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Thank mikeW3460DC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The mini plaza in front of the hotel was quite lousy at night and made travellers uncomfortable. I dared not go out after 8:00pm. Staff was just fair, a lack of care about guest experience and passion about hospitality. For sure I would not stay at this hotel again as there are a lot more better hotel at lower prices... More 

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Thank Lewis T
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very conveniently located to the train station, we were able to walk to the hotel with our luggage and all. Lots of nice restaurants nearby, with great pizzas. The staff was extremely nice and friendly. They had great pastries at the desk. Best coffee place was just across the street.

Helpful?
Thank janii_12
Gloucestershire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We both enjoyed our stay at the Best Western Plaza Naples. The room was well furnished the tea/ coffee facilities were a bonus. the breakfast choice was ample. with regard to location we were extremely disappointed as to the location of hotel and the filthy conditions just outside, with market stalls every day of the week just feet away from... More 

Helpful?
Thank grantsibbick
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Wow...brought my 4 month old to this establishment thinking it would be decent considering the best western is a reputable hotel chain- I was mistaken. The hotel itself is decent- A/C, modern elevator, clean linens every morning. However, they list an abundance of inhouse services in their guest book. One of them being laundry. Yeah, don't bother. Unless of course... More 

Helpful?
Thank Chris P
Ocala, Florida
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2016

Stayed here for the night prior to boarding a flight home after two weeks in Italy. Yes, Naples is a large city with many questionable neighborhoods, but even though the hotel is in a somewhat sketchy area, the staff here was wonderful and helpful. The rooms are small, but they had a great breakfast on their rooftop dining area with... More 

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Thank wchdds
Nice, France
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 9, 2016 via mobile

The hotel itself is pleasant. We double booked and didn't get a refund, but realise this is our error. The area, however, was VERY sketchy. While it is close to the train station and old town, the area is incredibly non-Italian, full of sketchy people hanging around day and out. It seemed to be a very black area (not many... More 

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1 Thank rafiki222
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Hotel Plaza is a comfortable hotel situated in the immediate neighbourhood of the city centre and the modern business centre in a recently restructured 19th century building. After careful works of modernisation and restoration of the building and facilities and with a complete restyling of the furnishings in the rooms and the public area, Best Western Hotel Plaza is ready to welcome its guest in a refined and comfortable setting. Located at 200 metres from the central railway station, at the back of Piazza Garibaldi from where it is possible to arrive in any area of the city thanks to efficiency of the Metropolitana and Circumvesiana, the hotel, because of its favourable position, is certainly the ideal place for families visiting Naples and for men on business trips. The port of Naples and the international airport of Capodichino can be reached in a few minutes with the special shuttles departing from Piazza Garibaldi. Best Western Hotel Plaza give its guest environments that unite the warmth and welcome of large hotels with a modern and serviceable furnishing. 56 rooms and 1 jr.suite, all soundproofed and equipped for maximum comfort: air-conditioning, direct line telephone, satellite television, Internet access, safe and hair dryers. Each floor of hotel has a room carefully furnished for handicapped guests. WI-FI FREE. ... more   less 

Additional Information about BEST WESTERN Hotel Plaza

Address: Piazza Principe Umberto I, 23, 80145, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $68 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Plaza 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Plaza
Best Western Naples
Naples Best Western
Hotel Style:
#30 Business Hotel in Naples
#36 Luxury Hotel in Naples
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