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BEST WESTERN Hotel Plaza

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BEST WESTERN Hotel Plaza
BEST WESTERN Hotel Plaza
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775 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Mons, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Near Central Station, 10-minute walk to the historical centre. Try to get past the dicey surroundings--we spent eight days there and had no problems with safety or with being accosted by mendicants. Special praise accrues to the manager Giuseppe for his solicitude and professionalism.

Review collected in partnership with Best Western

Helpful?
Thank LilyPale
Zurich, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ok, upsides first....the hotel has a very nice breakfast buffet on the top floor, with a great view over Naples and a choice of food and beverages that should fit everyone (international breakfast standards as well as local specialties). The staff (especially @breakfast) is very nice. There are bikes for rent, we found it to be a very nice way... More 

Helpful?
1 Thank Mitja R
Perth, Australia
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is ok. The staff are pleasant and the rooms are good. Location should be good being only 500 mtrs approx from the train station but there is a problem. On the walk to the hotel twice we had to fight off thieves from our luggage. They will, apparently, steal anything and it then in turn ends up for... More 

Helpful?
Thank Stephen M
Zurich, Switzerland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 9, 2016 via mobile

We stayed at this hotel for two nights. I cannot understand the good reviews. I followed this advise and was very disappointed. When we arrived I was totally shocked. Right in front of the hotel there is a daily market. It was extremely dirty with plastic and rubbish everywhere. It seems to be a very very poor area. I didn't... More 

Helpful?
Thank Homestme

Travelers are raving about these Naples hotels

Sofia, Bulgaria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2016

Perfect hotel in the center of Naples. I can recommend the BEST WESTERN Hotel Plaza to all people, who want to be in the center of Naples. The hotel is clean, the breakfast is super. Bathroom is clean and lagre.

Helpful?
1 Thank martin_paskalev
Houston, Texas
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

This hotel totally satisfactory for our overnight in Naples after touring Capri and Amalfi coast. We had an early morning train back to Rome and wanted clean, comfortable room. Happy coincidence, great little pizza restaurant just around corner (see Trip Advisor, can't recall name at moment). Easy walk to train station with roller bags.

Helpful?
Thank BabyBlueOwl
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 17, 2016 via mobile

The hotel is very close to the train station which was good for us. However, the location, as previous reviews have mentioned, is very dodgy. There are men who hang out in the square in front of the hotel day and night, while they didn't harass us, it was very intimidating. We were on the 4th floor and the wifi... More 

Helpful?
2 Thank Co1307
Montreal, Canada
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

Same as others have said: the hotel itself is a decent 3 stars - good breakfast spread, helpful staff, room is OK (booked through Hotwire so ours was small but manageable), but we didn't like the area. It's definitely weird but we didn't have any problems.

Helpful?
Thank Josh G
Bexley, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 5, 2016

Hotel in one of the less attractive parts of Naples but is close to Station . room is small and no balcony . Single window looks out onto lines of washing . breakfast is hard breads jam and cereals. No swimming pool and nearest beach is 4-5 kilometres away . Staff were helpful but could not do anything about surrounding... More 

Helpful?
Thank mikeW3460DC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 27, 2016

The mini plaza in front of the hotel was quite lousy at night and made travellers uncomfortable. I dared not go out after 8:00pm. Staff was just fair, a lack of care about guest experience and passion about hospitality. For sure I would not stay at this hotel again as there are a lot more better hotel at lower prices... More 

Helpful?
1 Thank Lewis T
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Hotel Plaza is a comfortable hotel situated in the immediate neighbourhood of the city centre and the modern business centre in a recently restructured 19th century building. After careful works of modernisation and restoration of the building and facilities and with a complete restyling of the furnishings in the rooms and the public area, Best Western Hotel Plaza is ready to welcome its guest in a refined and comfortable setting. Located at 200 metres from the central railway station, at the back of Piazza Garibaldi from where it is possible to arrive in any area of the city thanks to efficiency of the Metropolitana and Circumvesiana, the hotel, because of its favourable position, is certainly the ideal place for families visiting Naples and for men on business trips. The port of Naples and the international airport of Capodichino can be reached in a few minutes with the special shuttles departing from Piazza Garibaldi. Best Western Hotel Plaza give its guest environments that unite the warmth and welcome of large hotels with a modern and serviceable furnishing. 56 rooms and 1 jr.suite, all soundproofed and equipped for maximum comfort: air-conditioning, direct line telephone, satellite television, Internet access, safe and hair dryers. Each floor of hotel has a room carefully furnished for handicapped guests. WI-FI FREE. ... more   less 

Additional Information about BEST WESTERN Hotel Plaza

Address: Piazza Principe Umberto I, 23, 80145, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $75 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Plaza 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Plaza
Best Western Naples
Naples Best Western
Hotel Style:
#30 Business Hotel in Naples
#38 Luxury Hotel in Naples
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