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Hotel San Francesco al Monte

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Corso Vittorio Emanuele 328, 80135, Naples Italy
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$269
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Free cancellation until 05/27/22
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$297
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Free cancellation until 05/26/22
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Traveler (965)
Room & Suite (482)
Dining (144)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel San Francesco al Monte
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 238 in Naples
Location
4.4
Cleanliness
4.1
Service
4.0
Value
3.8
Travelers' Choice
Seemingly carved into a mountain side, a 16th century monastery once home to the monks of Barbanti (due to their flowing beards) is now home to a timeless retreat. Hotel San Francesco offers serene views over the Bay of Naples, Mount Vesuvius ana Capri Island and easy access to the colourful Naples street life.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Outdoor dining area
Special diet menus
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Rooftop terrace
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Desk
Interconnected rooms available
Safe
Minibar
Flatscreen TV
Bidet
Bath / shower
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English, French, Spanish, Italian
1200Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
NICOLA20132013 wrote a review Apr 2022
London, United Kingdom19 contributions23 helpful votes
We have just returned today from a tour of Italy and finished the tour at this hotel I am so pleased we decided to stay here, the hotel is beautiful and unspoilt, the staff were lovely to us and our daughter and very helpful, we stayed in room 610 which was perfect for our stay and had incredible views If you are staying here having dinner in the restaurant is a must as the food was wonderful and service excellent, also very close to the spanish quarter which was one of our highlights of Naples, We cannot wait to return to this lovely hotel , very special place, Thank you
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Date of stay: April 2022
Value
Service
Sleep Quality
1 Helpful vote
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded 3 weeks ago
Dear Nicola, thank you so much for your warm words. We are happy you appreciated our services and our welcome. We are an ancient convent now converted in an Arthotel. An historical building away from the madding crowd, a relaxing oasis in the town of Naples.
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Dan6565 wrote a review Apr 2022
Kuala Lumpur, Malaysia29 contributions13 helpful votes
Spend one night there. The hotel is set into a former convent, so with lots of interesting room and architecture. The service is however well below expectation. Impossible to reach the reception with the in-room phone, no water provided, etc.. More importantly, the shower is hot for about 30 seconds and then turns to medium warm to cold. Unacceptable for Euro 170 a night.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: Shower before you check-in
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded 4 weeks ago
Dear Dan6565, we really apologise for the inconvenience of the shower. Do you let us know when staying at the hotel? We usually immediately send the maintenance or we change room. Also each room has its phone to communicate with the reception and other departements. Unfortunately yuo did not mentioned the room number and it is difficult to check now
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Kate B wrote a review Mar 2022
Reading, United Kingdom22 contributions18 helpful votes
Beautiful hotel and lovely view, my room was comfortable and a great view from the terrace and the room. The hotel was let down by the check in and the location. The hotel is a 10 minute walk uphill from the centre along some roads I wouldn't walk at night. I saw in another reply from the hotel that there was a cable car, and it was mentioned when I asked reception the quickest way to the station, but I wasn't shown the route on a map and couldn't find it. Also I wasn't told where the mini bar was or how to use the safe at check in. For breakfast you have to order the night before, which included the hotel staff stopping by my room late at night to get my order which I found a bit awkward.
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Date of stay: March 2022Trip type: Traveled
Room Tip: Ask for all information at check in, including a map of transport.
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Deezermac wrote a review Oct 2021
Dublin, Ireland32 contributions61 helpful votes
Not really a central hotel .. 10 min walk that you would definitely not do in the dark .. had a terrace room which had a great view .. but that’s as good as it gets .. the hotel is so dated I would give it a 2 star hotel in my country .. breakfast was bad .. the staff at the reception was a nice man but all in all I would not come back
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Date of stay: October 2021Trip type: Traveled
1 Helpful vote
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Nov 8, 2021
Dear Guest, we are 10 minutes from piazza plebiscito and you can take two cable car lines that in only one stop connect Corso Vittorio Emanuele to Piazza Plebiscito (operhouse) or Piazza Dante (historical centre) We did not mention we are in the centre neither on our website or in other third parties websites! The hotel is an ancient monastery dated back 1500 and we keep the carecteristc of an ancient building in style, architecture and fornitures also because we have restrictive ties with the Curia to respect the original architecture . We have a buffet breakfast with a wide range of products: baked goods (chocolate bundle / empty croissant / cream / curly sfogliatelle / shortbread), FRESH whole milk / soy / skim / coconut / rice / almond / lactose free, Honeycomb, butter, jams, 4 types of jams, Peaches / plums in syrup, Toasted bread selection of bread (white stamps / turmeric / rosemary + peasant / wholemeal bread) Blood orange / ace / pineapple juice, Prosecco & salmon, White yoghurt & fruits yoghurt, mineral waters chocolate, cereals, fresh fruit of the season, cut of fresh fruit, steamed broccoli, scrambled eggs, boiled eggs, bacon, frankfurters, rustic cake, raw vegetables (tomatoes, fennel, carrots) cooked ham, salami, cheeses, gluten free products, selection of Twinnings Teas and infusions
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Rieska Wulandari wrote a review Jul 2021
6 contributions
+1
This hotel is not just amazingly beautiful but also has a long history behind it, dates back to the medieval time. The building was actually a convent for the Francescan Frater and that is why it is so beautiful. I did the spa service as well, the service was amazing and made me relaxed all day and some days after, I still have the good effect of the spa. Surelly would love to return again.
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Date of stay: July 2021
Rooms
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Trip type: Traveled
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Aug 4, 2021
Thank you for your reccomandation. we hope to welcome you again
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TH3000 wrote a review Sep 2020
Berlin, Germany13 contributions14 helpful votes
Breathtaking views, charming room with private terrace, spectacular architecture, friendly staff, somewhat central location with walking distance to many landmarks, highly recommendable. Restaurant by reservation only (allegedly due to Corona)
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Date of stay: September 2020Trip type: Traveled
1 Helpful vote
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Sophie U wrote a review Sep 2020
11 contributions18 helpful votes
On arriving, first impressions of the horel and room were good. The view from the terrace of the bay of Naples was amazing and we had a good meal in the restaurant on our first night. The breakfast selection was great, especially for gluten free. That's pretty much the positives. The air con in the room barely worked so we didn't sleep well. Smell of sewrage coming from the shower drains etc. A barman on the 7th floor terrace tried his hardest to double charge us for drinks until backing down. Went for a drink on the 4th floor terrace after coming back from a meal on our last night to be refused entry because we did not have a reservation for the only open bar, which you can't even reserve. Well least we saved €30-€40 on the bottle of wine we were going to have.
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Date of stay: September 2020Trip type: Traveled
5 Helpful votes
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Lauren M wrote a review Aug 2020
Newcastle upon Tyne, United Kingdom20 contributions24 helpful votes
We stayed here last minute for 4 nights. The setting was great, a much needed piece of tranquility from the bustling city below. The room was a little small but it did it’s job, great view of the bay of Naples. The pool area was lovely, in the heat this was ideal. Again the views are the main attraction here. Stunning. Service on the other hand was questionable, not from the staff more so the lack of staff. I understand the situation that businesses find themselves in at the moment but the lack of staff really affected the level of service we were receiving at times. You could see that the staff were at times overwhelmed with trying to serve everyone at the same time. There would only be one member of staff serving breakfast, lunch at the pool and the restaurant at dinner and the hotel got busier as our stay went on. Dinner on the 4th floor was brilliant. Great wine choices too. Dario from the terrace restaurant was brilliant, attentive when he could, full of tips of things to do, he was fabulous.
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Date of stay: August 2020Trip type: Traveled
3 Helpful votes
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CardiffKate wrote a review Aug 2020
Cardiff, United Kingdom13 contributions21 helpful votes
We stayed for 3 nights and felt rather disappointed. We felt that this hotel had heaps of potential but unfortunately did not live up to our expectations. Starting on a positive note, the building was extraordinary. A former convent, the building oozes history and intrigue. The rooms were styled in way to try and conform to the building's tradition which we appreciated, but were a bit run down, tatty and in need of some TLC. Which is what could be said of the entire resort. In saying this the rooms were clean. We were accompanied to our room by a friendly gentleman who brought up our bag. The view from the room and outside spaces in the resort was spectacular offering panoramic views across Naples and the bay. The service was not great which really let our stay down. The pool boy on the top floor was most unfriendly. He seemed to spend all day every day on his phone not really doing much by way of upkeep on the terrace and around the pool area. At one point I commented to him that the view was amazing and he didn't even smile at me, just replied 'no speak english.' The following day at around 6pm while sitting chatting and enjoying the view, we were told to leave the roof top terrace as it was closed. I asked if there was anywhere else we could go to sit and again was met by 'no speak english.' Smiles and apologies cost nothing and for the price of a stay here it is the least you expect. We eventually found out that this was due to a wedding and we could instead relocate to the 4th floor terrace. When my boyfriend went to collect his flip flops from the poolside he found that these had been cleared away and when asking about them, using google translate, again met by shrugs. The flip flops were obviously never found as no one seemed to care. On our second day it became hotel policy to leave hotel key at reception, fine no problem. The next day we handed in our key before going on a day trip to Pompeii. When we arrived back at the hotel, another guest was handing our room key into reception. The reception lady was friendly and apologised but we found this quite strange. The breakfast is in a beautiful setting, friendly staff on 4th floor, although we did not rate the breakfast itself. Overall we got a sense of a place with a lot of potential but something feels a bit strange and left to run down. For a 4 star hotel management could do better by way of staff training and attention to detail etc e.g. rubbish left in room corridors for days, dirty laundry left outside rooms for hours, scuffed walls, thin stained towels, out of order jacuzzi (since how long?), dirty sun loungers. NB no fire instructions for fire exits in rooms or smoke detectors in rooms
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Date of stay: August 2020
Location
Service
Sleep Quality
2 Helpful votes
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Nina G wrote a review Aug 2020
Ratho, United Kingdom2 contributions1 helpful vote
My partner and I spent 3 nights here and thoroughly enjoyed our stay. The staff were very friendly and accommodating. There is no iron provided in the room but upon request we received an iron and ironing board to our room within minutes, no extra charge. We stayed in room 56, with a terrace and sun loungers provided. The room was spotless and had a modern bathroom. The pool area was very relaxing, plenty space to soak up the sun or chill out in the shade, there was no fight for a sunbed in the mornings as plenty provided. The pool area was also kept very neat and tidy. I would definitely return!
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Date of stay: August 2020Trip type: Traveled
1 Helpful vote
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Aug 24, 2020
Thank you for your kind words. We try to do all necessary for our guest pleasant stay1
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PRICE RANGE
$213 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel san francesco al monte
LOCATION
ItalyCampaniaProvince of NaplesNaples
NUMBER OF ROOMS
45
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Frequently Asked Questions about Hotel San Francesco al Monte
Which popular attractions are close to Hotel San Francesco al Monte?
Nearby attractions include Cammarota Spritz (0.2 miles), Toledo (Stazione della Metropolitana dell'Arte) (0.2 miles), and Metro Art (0.3 miles).
What are some of the property amenities at Hotel San Francesco al Monte?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel San Francesco al Monte?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel San Francesco al Monte?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel San Francesco al Monte?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel San Francesco al Monte?
Conveniently located restaurants include Ciccio Fri, Pizzeria Laezza, and A Taverna d’ ‘e Zoccole.
Are there opportunities to exercise at Hotel San Francesco al Monte?
Yes, guests have access to a pool and locker rooms available in the fitness center during their stay.
Does Hotel San Francesco al Monte have airport transportation?
Yes, Hotel San Francesco al Monte offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel San Francesco al Monte located near the city center?
Yes, it is 0.5 miles away from the center of Naples.
Does Hotel San Francesco al Monte offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel San Francesco al Monte?
The staff speaks multiple languages, including English, Spanish, French, and Italian.