Hotel San Francesco al Monte

Hotel San Francesco al Monte

Corso Vittorio Emanuele 328, 80135, Naples Italy
Traveler (1169)
San Francesco al Monte - Exterior
Room & Suite (506)
La Terrazza dei Barbanti Restaurant at the Hotel San Francesco al Monte
Dining (137)
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Avg. $313 /night, 10/15 - 10/16
$396
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$286
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$175
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About

4.0
#31 of 234 hotels in Naples
Location
4.4
Cleanliness
4.1
Service
4.0
Value
3.8
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Seemingly carved into a mountain side, a 16th century monastery once home to the monks of Barbanti (due to their flowing beards) is now home to a timeless retreat. Hotel San Francesco offers serene views over the Bay of Naples, Mount Vesuvius ana Capri Island and easy access to the colourful Naples street life.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Outdoor dining area
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Room features
Air conditioning
Desk
Interconnected rooms available
Safe
Minibar
Flatscreen TV
Bidet
Bath / shower
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mountain View
City View
Languages Spoken
English, French, Spanish, Italian

Location

Corso Vittorio Emanuele 328, 80135, Naples Italy
Name/address in local language
1,281Reviews37Q+A100Room tips
Traveler rating
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Detailed Reviews
EuropeanExplorers wrote a review Aug 2020
Cham, Switzerland
5.0 of 5 bubbles
A spectacular location, excellent Convent conversion, quiet rooms, well appointed bathrooms, breathtaking views of the city and gulf. All transport means are available nearby, but walking is by far the preferable one. In 20 mins you go everywhere from uphill Vomero to downtown Toledo. The view from the terraces, the pool, restaurants is phenomenal. Service quality is very good and certainly high standards for Naples. Brilliant food, good wine, cleanliness and quiet from restaurants to rooms service. Minor improvements may be attainable with pool longer hours and toiletries, plus possibly some “voluntary” effort in cleaning the public stairs across the road , not part of hotel property, leading to downtown Naples and very close and useful to walking customers.
Overall a beautiful experience we wish to repeat soon!
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Aug 24, 2020
Thank you so much for your kind words! We are happy yu enjoied your stay
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark R wrote a review Jul 2020
Glasgow, United Kingdom
5.0 of 5 bubbles
Recently returned from a weekend visit to Naples. We stayed at the SAN Francesco in a terrace room.

The hotel is built into a hillside above Naples in an converted monastery. The location is unsurpassed providing panoramic views of the city, bay and across to Vesuvius.

The hotel has retained many of the former monastery architectural features. The conversion has been extremely sympathetic and expertly done.

The room was well appointed and the terrace a huge bonus. We ended our evening sitting having a glass of wine enjoying the night view of the city below.

The pool area is stunning. Adjacent to speculate terraces stocked with beautiful plants. There is a pool bar and drinks served pool side by friendly, pleasant, attentive staff.

Breakfast is served on the restaurant terrace. The food on offer is varied, well presented, well cooked, tasty and served by polite pleasant staff.

Dinner at the restaurant is not to be missed. The view is spectacular, the menu offers something for everyone. The restaurant manager is charming. He recommends excellent choices for both wine and food. He spends time chatting to all the guests, making a genuine interest in his customers. He is a credit to the hotel.

The location on a hillside above Naples should not deter anyone. The historic city centre and waterfront is an easy walk or short taxi ride. We chose to walk there and back enjoying Vibrant the winding streets.

A must stay property if visiting Naples!
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Date of stay: June 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The hotel only has two rooms with terraces. They are definitely worth choosing if you can.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Aug 25, 2020
Thank you, your words warm our hearts
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sophie U wrote a review Sep 2020
3.0 of 5 bubbles
On arriving, first impressions of the horel and room were good. The view from the terrace of the bay of Naples was amazing and we had a good meal in the restaurant on our first night. The breakfast selection was great, especially for gluten free. That's pretty much the positives.

The air con in the room barely worked so we didn't sleep well. Smell of sewrage coming from the shower drains etc. A barman on the 7th floor terrace tried his hardest to double charge us for drinks until backing down. Went for a drink on the 4th floor terrace after coming back from a meal on our last night to be refused entry because we did not have a reservation for the only open bar, which you can't even reserve. Well least we saved €30-€40 on the bottle of wine we were going to have.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CardiffKate wrote a review Aug 2020
Cardiff, United Kingdom
2.0 of 5 bubbles
We stayed for 3 nights and felt rather disappointed. We felt that this hotel had heaps of potential but unfortunately did not live up to our expectations.
Starting on a positive note, the building was extraordinary. A former convent, the building oozes history and intrigue. The rooms were styled in way to try and conform to the building's tradition which we appreciated, but were a bit run down, tatty and in need of some TLC. Which is what could be said of the entire resort. In saying this the rooms were clean. We were accompanied to our room by a friendly gentleman who brought up our bag.
The view from the room and outside spaces in the resort was spectacular offering panoramic views across Naples and the bay.
The service was not great which really let our stay down. The pool boy on the top floor was most unfriendly. He seemed to spend all day every day on his phone not really doing much by way of upkeep on the terrace and around the pool area. At one point I commented to him that the view was amazing and he didn't even smile at me, just replied 'no speak english.' The following day at around 6pm while sitting chatting and enjoying the view, we were told to leave the roof top terrace as it was closed. I asked if there was anywhere else we could go to sit and again was met by 'no speak english.' Smiles and apologies cost nothing and for the price of a stay here it is the least you expect. We eventually found out that this was due to a wedding and we could instead relocate to the 4th floor terrace. When my boyfriend went to collect his flip flops from the poolside he found that these had been cleared away and when asking about them, using google translate, again met by shrugs. The flip flops were obviously never found as no one seemed to care.
On our second day it became hotel policy to leave hotel key at reception, fine no problem. The next day we handed in our key before going on a day trip to Pompeii. When we arrived back at the hotel, another guest was handing our room key into reception. The reception lady was friendly and apologised but we found this quite strange.
The breakfast is in a beautiful setting, friendly staff on 4th floor, although we did not rate the breakfast itself.
Overall we got a sense of a place with a lot of potential but something feels a bit strange and left to run down. For a 4 star hotel management could do better by way of staff training and attention to detail etc e.g. rubbish left in room corridors for days, dirty laundry left outside rooms for hours, scuffed walls, thin stained towels, out of order jacuzzi (since how long?), dirty sun loungers.

NB no fire instructions for fire exits in rooms or smoke detectors in rooms
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Date of stay: August 2020
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan F wrote a review Oct 2022
Washington DC, District of Columbia
2.0 of 5 bubbles
We stayed in this hotel for one night after returning from the Amalfi coast for our honeymoon. We had hoped to cap our 2-week trip and the lovely hotels we'd stayed in across Italy with an equally lovely property. Unfortunately, the hotel left much to be desired. We booked a terrace view suite and the views were fantastic, we could see the bay, Mount Vesuvius and had a lovely view of Naples. The view, for me was the highlight of the hotel. The room was perfectly fine, a good size. However the bathroom was not in very good condition, the toilet seat was not attached to the toilet properly, the whirlpool tub was dirty and just not what you'd expect for a hotel at this price point. The terrace, while large and lovely, has no lighting so you can't dine outside or really enjoy it without sitting in the pitch black after sunset. That being said, we were most displeased with the level of service at the hotel's restaurants/bars. They are not open all day, they close during mid-day so at a certain time there is nowhere to get a drink or food on site. The hotel also advertised a lovely pool, rooftop terrace and bar but all were closed when we visited though per their website, they weren't to be closed for the season yet. We had a drink at the 4th floor terrace but when it started to drizzle no one came out to check on us or usher us inside or even put up the massive umbrellas they have (I imagine for that very reason). Eventually, they ushered us downstairs to a random and sparsely furnished room where we just sat and finished our cocktails with no one checking on us. After the rain stopped, we went back upstairs to the terrace restaurant but by then a conference that was going on at the hotel had taken over the terrace and the wait staff was not waiting on anyone other than the folks attending the conference. We felt unwelcome. My husband asked three differnet people if it would be possible to get reservations in the hotel for dinner. Eventually we went back to our room after no one provided an answer and called where they told us dining in the restaurant would not be possible, but we could order room service. We ordered a very expensive meal and ate it at the tiny table in our room, they didn't even have a cart to put the food on. We would have loved to eat outside, but again, no lighting. We would have ordered in, but the hotel does not allow outside food. All in all, we felt like an afterthought and it was by no means worth the amount we paid to stay there. I would not stay here again.
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Date of stay: September 2022
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Oct 10, 2022
Dear, I am very reminded of this review of yours which is not in line with most of the others we receive. Surely the bathroom of his room will be revised immediately now that he has reported it. We already have a bathroom modernization program which we will start in November when we may close entire floors and not be too much of a nuisance to our customers. It is written everywhere that the swimming pool is open until September 30th. After this date we do not guarantee the service since being completely outdoors in our garden, and weather conditions are the first condition. As you admitted those days it was raining, that's why you couldn't use it and that's why the catering services were on the 4th floor (and not on the 7th floor which was therefore turned off due to the rain). card that we deliver on arrival with the wifi password. Breakfast from 7 to 10.30 Bar from 11.00 to 23.00 Dinner from 19.30 to 22.00. Regular hours as in many other hotels of the same category. Our restaurant has lighting in the indoor room and on the outdoor terrace. In addition, each table has its own abajour. We do not understand how you can say that you are in the dark. There are many pictures posted by other customers to testify this. In the days of her stay there was a storm over Naples, with even weather warnings for floods. Perhaps for these reasons you found it difficult to use our terraces and saw the waiters taken to close the umbrellas before they broke due to the wind or damaged their customers.
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contessa wrote a review Aug 2022
2.0 of 5 bubbles
San Francesco al Monte could be the best hotel in the city if the management cared. It has a stunning view of the gulf of Naples from every room and from its TWO roof terraces (one even has a small Pool and garden). A former monastery, its rooms are ample but have not be updated in decades. The cleaning staff don't seem to know how to dust or vacuum: gross! The people who work at the bar & breakfast room are nice and, once you get their attention, capable at their jobs. The people who work at the front desk however are actively rude and dismissive of their clients' needs. When told our luggage was lost by the airline and the airport might be calling if it arrived they raised their eyebrows and said that wasn't their problem. When told our bathtub was backed up, they first said impossible, second asked what we had done to it (this was our first day) and third when told by their handyman he needed other tools to fix it, said that was impossible too. We lived with a faulty bathtub in this supposedly 4 star hotel for 5 days. The final straw was at check out: he tried to trick me with into paying extra saying it was my fault for not reading his writing correctly while he has instead clearly added an extra €20 to our bill; then when I asked if he could call us a taxi he said it would be really easier for him if we just found one on the street. Not even a "Hope you had a nice stay, buon viaggio!" as we headed out the front door into the July Naples heat to find a taxi (fortunately we still had no luggage!).
Hoping some new management takes this place over and makes it into the great hotel it should be. In the meantime, DO NOT STAY HERE!
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Date of stay: July 2022
3.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan S wrote a review Jul 2020
Palermo, Italy
5.0 of 5 bubbles
We absolutely love San Francesco al Monte Art Hotel and their fabulous staff. There are almost too many reasons to count, but I’ll try. The location is breathtaking and the service is unparalleled. The staff was incredibly helpful with suggestions of great ristoranti, shortcuts to get around towns and fun things to see in town. This was my first visit to Napoli, and a friend recommended this hotel. He said this was the ONLY place to stay, and we quite agree. They took excellent care of us. San Francesco al Monte was an old monastery that was converted into a hotel a few years ago. They did a fantastic job of preserving the beauty of the original architecture complimenting that with all of the modern amenities; great pool and bar area with outstanding views in every direction. They have a great breakfast buffet (again with fabulous views) as well as a wonderful spa. We were here for my birthday, so my husband arranged for a couple of massages for us. And like the rest of the staff, the masseuses, Davide and Silvana were so attentive to making our experience special. When we booked the spa, we didn’t mention that it was my birthday. But as soon as my husband mentioned that after our massages, they immediately opened up a bottle of Prosecco and box of chocolates for us. This is just another example of how this hotel and its staff just goes above and beyond. Trust me, this kind of service makes an impression. I assure we will be back. Many thanks to all!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Aug 25, 2020
Thank you...
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren M wrote a review Aug 2020
Newcastle upon Tyne, United Kingdom
4.0 of 5 bubbles
We stayed here last minute for 4 nights. The setting was great, a much needed piece of tranquility from the bustling city below. The room was a little small but it did it’s job, great view of the bay of Naples.

The pool area was lovely, in the heat this was ideal. Again the views are the main attraction here. Stunning.

Service on the other hand was questionable, not from the staff more so the lack of staff. I understand the situation that businesses find themselves in at the moment but the lack of staff really affected the level of service we were receiving at times. You could see that the staff were at times overwhelmed with trying to serve everyone at the same time. There would only be one member of staff serving breakfast, lunch at the pool and the restaurant at dinner and the hotel got busier as our stay went on.

Dinner on the 4th floor was brilliant. Great wine choices too.

Dario from the terrace restaurant was brilliant, attentive when he could, full of tips of things to do, he was fabulous.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SoloNightingale wrote a review Sep 2022
Peterborough, United Kingdom
4.0 of 5 bubbles
The hotel is quite charming, with amazing views of Naples. The reception were friendly, the hotel used to be an old monastery so it has a nice look and feel to it, rather than your standard modern hotel.
The facilities were great and the food in the restaurant on the 4th floor was fantastic. Probably one of the best steaks I've ever had.
I found it weird that during the day, it was hard to find anyone around to order drinks or food though. For such a nice hotel, it seemed like there were not a lot staff during busy times.

Location isn't ideal for restaurants nearby but a short taxi or 10-15 minute walk down a large hill/stairs and you're fine though.

We booked at a very reasonable price. The pool is tiny but enough that you can cool down.

Overall, lovely hotel. Nothing to complain about.
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Date of stay: August 2022
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LuciaSJ wrote a review Aug 2022
London, United Kingdom
5.0 of 5 bubbles
We just stayed here for two weeks. The hotel is perfect for getting around the city. It is just above the exciting Spanish quarter so you can access all the central Naples locations very easily via the funicular services nearby, you can also walk (if its not too hot) and most Taxi journeys are pretty good value too! If you want to get away from the Neapolitan hustle and bustle, you can also access the more upmarket Vomero town as easily as central Naples, it is quieter and has a lovely breeze. The hotel's breakfast was really nice with lovely Italian coffee, fresh fruit, bread and homemade jams. The breakfast staff were very attentive and kind. The view from the hotel with the bay of Naples and Vesuvius is wonderful and the rooftop swimming pool is very welcome on a hot day. The building has such a wonderful history too! We all loved it. Thank you for a memorable holiday.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Aug 16, 2022
Dear LuciaSj thank you so much for your comments. We are happy you appreciated the singularity of our building and also the easy way t live the town. Hoping to see you soon maybe in December for Christamas, a very magic period for Naples.
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Answer from Marianna S
10 contributions1 helpful vote
Hi, we do not have a shuttle but we can organise a private car with driver at the cost of euro 45 one way to be paid atthe hotel. Or there are regular taxi outside the railwaystation and the fixed rate is of euro 17.50. (ask directly to the driver for the fixed rate to Corso Vittorio Emanuele when you go into the car) best regards
Answer from Marianna S
10 contributions1 helpful vote
Dear BusyB82, you can leave you luggage at the reception for the luggage room and collect it when you want. No charge for that.
Michmm68 asked a question Oct 2018
Loughborough, United Kingdom32 contributions9 helpful votes
What is the best way of transport from the airport to the hotel please
Answer from JesCh
London, United Kingdom92 contributions25 helpful votes
We booked a transfer through Hoppa. Easiest way to avoid being ripped off, or dripping in the heat on the bus & having to negotiate further transport systems. My friend got the bus, had to stand all the way, was dripping in sweat, then got lost finding her Airbnb, so ended up in a taxi anyway. We’ll definitely use them again.
M S wrote a tip Jan 2024
1 contribution
1.0 of 5 bubbles
"Mold everywhere DON’T go THERE NOT HEALTHY HEALTH DEPARTMENT should review the cleanliness of this place "
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Connie P wrote a tip Sep 2023
2 contributions1 helpful vote
5.0 of 5 bubbles
"The Hotel is at the top of the Spanish Quarter and requires some stair climbing to get back up!"
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rosie8586 wrote a tip Jul 2023
Doncaster, United Kingdom20 contributions10 helpful votes
5.0 of 5 bubbles
"Expensive watches don’t wear in Naples Taxis not reliable for specific times"
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Dan6565 wrote a tip Apr 2022
Kuala Lumpur, Malaysia32 contributions14 helpful votes
2.0 of 5 bubbles
"Shower before you check-in"
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Kate B wrote a tip Mar 2022
Reading, United Kingdom22 contributions18 helpful votes
4.0 of 5 bubbles
"Ask for all information at check in, including a map of transport. "
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PRICE RANGE
$217 - $353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel san francesco al monte
LOCATION
ItalyCampaniaProvince of NaplesNaples
NUMBER OF ROOMS
45
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SAN FRANCESCO AL MONTE - Updated 2024

Frequently Asked Questions about Hotel San Francesco al Monte
What are some of the property amenities at Hotel San Francesco al Monte?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel San Francesco al Monte?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel San Francesco al Monte?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel San Francesco al Monte?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
Are there opportunities to exercise at Hotel San Francesco al Monte?
Yes, guests have access to a pool during their stay.
Does Hotel San Francesco al Monte have airport transportation?
Yes, Hotel San Francesco al Monte offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel San Francesco al Monte?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel San Francesco al Monte offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel San Francesco al Monte?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Does Hotel San Francesco al Monte have any great views?
Yes, guests often enjoy the harbor view available here.
Is Hotel San Francesco al Monte accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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