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Hotel San Francesco al Monte

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Corso Vittorio Emanuele 328, 80135, Naples Italy
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Traveler (1014)
Room & Suite (514)
Dining (145)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#32 of 241 hotels in Naples
Location
4.4
Cleanliness
4.1
Service
4.0
Value
3.8
Travelers' Choice
Seemingly carved into a mountain side, a 16th century monastery once home to the monks of Barbanti (due to their flowing beards) is now home to a timeless retreat. Hotel San Francesco offers serene views over the Bay of Naples, Mount Vesuvius ana Capri Island and easy access to the colourful Naples street life.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Outdoor dining area
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Rooftop terrace
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Desk
Interconnected rooms available
Safe
Minibar
Flatscreen TV
Bidet
Bath / shower
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English, French, Spanish, Italian
1232Reviews34Q+A100Room tips
Traveler rating
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#rooftopfoodie wrote a review Nov 2022
Zurich, Switzerland3043 contributions399 helpful votes
+1
Situated in an old convent, this hotel is breathing history, it is lovely even just to walk up and down its corridors and through its common areas. Located uphill, guests have Napoli and the Vesuvio at their feet and can enjoy a lovely, champagne breakfast with the best views of the city and the mountain. Renovations are limited due to the historic nature of the building but this takes nothing away from the value of the experience. Hope to return in the summer months to enjoy he pool and a lovely meal on the rooftop.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded 2 weeks ago
Dear 334blankas, thank you very much for your comment. We are happy you enjoy and you discover the secret of our historical property Hoping to welcome you again in spring/summer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
victoia1974 wrote a review Oct 2022
Liverpool, United Kingdom102 contributions30 helpful votes
Hotel is beautiful full of charm and charisma , we absolutely loved it , the staff are so lovely and attentive the rooms were big and spacious, the pool area is lovely and the breakfast was great, it was a old convent so it's full of charisma , we loved exploring the hotel
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jonathan F wrote a review Oct 2022
Washington DC, District of Columbia5 contributions2 helpful votes
We stayed in this hotel for one night after returning from the Amalfi coast for our honeymoon. We had hoped to cap our 2-week trip and the lovely hotels we'd stayed in across Italy with an equally lovely property. Unfortunately, the hotel left much to be desired. We booked a terrace view suite and the views were fantastic, we could see the bay, Mount Vesuvius and had a lovely view of Naples. The view, for me was the highlight of the hotel. The room was perfectly fine, a good size. However the bathroom was not in very good condition, the toilet seat was not attached to the toilet properly, the whirlpool tub was dirty and just not what you'd expect for a hotel at this price point. The terrace, while large and lovely, has no lighting so you can't dine outside or really enjoy it without sitting in the pitch black after sunset. That being said, we were most displeased with the level of service at the hotel's restaurants/bars. They are not open all day, they close during mid-day so at a certain time there is nowhere to get a drink or food on site. The hotel also advertised a lovely pool, rooftop terrace and bar but all were closed when we visited though per their website, they weren't to be closed for the season yet. We had a drink at the 4th floor terrace but when it started to drizzle no one came out to check on us or usher us inside or even put up the massive umbrellas they have (I imagine for that very reason). Eventually, they ushered us downstairs to a random and sparsely furnished room where we just sat and finished our cocktails with no one checking on us. After the rain stopped, we went back upstairs to the terrace restaurant but by then a conference that was going on at the hotel had taken over the terrace and the wait staff was not waiting on anyone other than the folks attending the conference. We felt unwelcome. My husband asked three differnet people if it would be possible to get reservations in the hotel for dinner. Eventually we went back to our room after no one provided an answer and called where they told us dining in the restaurant would not be possible, but we could order room service. We ordered a very expensive meal and ate it at the tiny table in our room, they didn't even have a cart to put the food on. We would have loved to eat outside, but again, no lighting. We would have ordered in, but the hotel does not allow outside food. All in all, we felt like an afterthought and it was by no means worth the amount we paid to stay there. I would not stay here again.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Oct 10, 2022
Dear, I am very reminded of this review of yours which is not in line with most of the others we receive. Surely the bathroom of his room will be revised immediately now that he has reported it. We already have a bathroom modernization program which we will start in November when we may close entire floors and not be too much of a nuisance to our customers. It is written everywhere that the swimming pool is open until September 30th. After this date we do not guarantee the service since being completely outdoors in our garden, and weather conditions are the first condition. As you admitted those days it was raining, that's why you couldn't use it and that's why the catering services were on the 4th floor (and not on the 7th floor which was therefore turned off due to the rain). card that we deliver on arrival with the wifi password. Breakfast from 7 to 10.30 Bar from 11.00 to 23.00 Dinner from 19.30 to 22.00. Regular hours as in many other hotels of the same category. Our restaurant has lighting in the indoor room and on the outdoor terrace. In addition, each table has its own abajour. We do not understand how you can say that you are in the dark. There are many pictures posted by other customers to testify this. In the days of her stay there was a storm over Naples, with even weather warnings for floods. Perhaps for these reasons you found it difficult to use our terraces and saw the waiters taken to close the umbrellas before they broke due to the wind or damaged their customers.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rockchicktravel wrote a review Sep 2022
London, United Kingdom88 contributions58 helpful votes
This hotel is up a hill. If you have mobility issues then you need to look at taxis or make sure you use the funicular. We walked with luggage - we managed but I know that would not be possible for everyone. We were thrilled with our early check in. The view from the room was breathtaking and the whole interior of the hotel was amazing. We did venture to the roof top bar but found that service was non existent. We had reservations in the restaurant on the first night. It’s worth it for the view and the food was delicious but service was slow to the point of painful. Breakfast was adequate but definitely not a selling point. Reception staff were very friendly and helpful.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Oct 10, 2022
Dear Rockchicktravel, thank yuo for your comments. The hotel is located in a dominant position overlooking the bay. You can use the two cable cars lines just 500 meter from the hotel to move up and down from the historical center. A taxi from the airoport cost only 30 euro and from the railway station 20 euro. You stay in the week when in Naples we had a strom and we were obiged to close our terraces because of wind and rain, that way you do not find the bar on the roof top because was moved at the 4 floor with the restaurant. Our menu is articolated and gourmet and each dish ned approx 20 minute of preparation, we do not have precooked food, we prapare everything at the moment. So dining is a pleasure and take time with us. Never forget you are on holiday and we already have a streeing live all the year at home. Sorry for teh breakfast but please feel free to segguest us what to add : bekery product selection (three type of crossants, local bread, wholemeal sandwiches, slices of pancarre, whole seasonal fresh fruits, slice seasonal fresch fruits, steamed vegetabes (broccoli or spinach) fried eggs, boiled eggs, bacon, wurstel, ham, salami, three kind of cheeses, rustic cakes, raw vegetables (tomatoes, carrots and fennels), fresh honeys, patisserie, jam or chocolate tart, plum cake, yogurt or cocoa donut, ham and butters, selection of yogurt, three kind of juices, water and hot drink like coffee, milk cappuccine fresh made
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin L wrote a review Sep 2022
Hemel Hempstead8 contributions
A hotel placed half way up a hill of Naples and providing views across to Vesuvius - A beautiful view to wake up to. As it's up the hill, if you want to venture out it is either by Taxi, via funiculaire (only up to 10pm) or walking up through the slightly more uncomfortable setting of the Spanish Quarter into town (which we grew to quite like although it might be a bit rougher/more chaotic for some!). You can't be surprised that a hotel with a great view might need some walking up a hill though. The hotel itself is a converted monastery and it probably plays on this a little to allow the decor to drop slightly - it could do with a makeover in areas. The art throughout the hotel is nice and the rooms are fine but you are effectively paying for the view. Very little information in the rooms (e.g. costs of minibar for example). Breakfast was ok (a bit samey but perfectly adequate) but we were most disappointed on our final morning when the team still seemed to be getting all the chairs/tables sorted from the night before and everything wasn't really ready (some of the hot food was also cold). A shame because the staff were great otherwise. Just a note that we asked for a 'Transfer' to the airport and were quoted 50 Euro on one day. The next day I revised my wording to say 'Can you book me a taxi to the airport?' and the price dropped to a fixed rate of 27.50. Worth checking as the taxi was fine. Didn't try the pool as it closes at 5pm and we were out all day sadly. Summary - Spectacular views, OK hotel.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tigerdw wrote a review Sep 2022
newtownards,n.ireland79 contributions86 helpful votes
The views from the hotel are breathtaking overlooking the bay of Naples.Our room had a terrace ,while the pool area on the 7th floor had beautiful gardens with views of Naples.The restaurant was very good having a terrace with the same view,this was also used for breakfast.However the hotel is let down by several things.The rooms are fine ,but not really up to standard,I think they all need facelifting especially the bathrooms,while the terrace had very rickety decking that needs replaced.Also if there is a wedding all guests have to leave the pool area or not use the pool,to be honest this is not acceptable and needs to be changed.Contrary to many reviews I found the staff really professional and helpful ,always ready to help.However they need to update their rooms ,they are a bit tired and decrepit,having said that we really enjoyed our stay ,200-300 metres down the road there are some really nice cafes beside the funicular railway station.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Amir M wrote a review Sep 2022
3 contributions2 helpful votes
This place has a nice view and art inside the hotel. However, if you need access to internet I would recommend booking a different hotel. The internet broke down during half of our stay, making it difficult to book museums and transportation. When we brought this up to the staff they were not accommodating at all—they simply told us to go to a metro and try to use the public wifi, rather than trying to help us book museums and transportation. The metro, by the way, does not have public wifi. When we brought up this unpleasant experience at checkout, they did not offer any type of apology or reaction, and even tried to charge us an extra fee that we had already paid. Many other hotels we visited on our trip were much more accommodating, I have never seen such poor staff treatment at a 4 star hotel in my life! I would recommend booking elsewhere if possible.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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SoloNightingale wrote a review Sep 2022
Peterborough, United Kingdom52 contributions53 helpful votes
The hotel is quite charming, with amazing views of Naples. The reception were friendly, the hotel used to be an old monastery so it has a nice look and feel to it, rather than your standard modern hotel. The facilities were great and the food in the restaurant on the 4th floor was fantastic. Probably one of the best steaks I've ever had. I found it weird that during the day, it was hard to find anyone around to order drinks or food though. For such a nice hotel, it seemed like there were not a lot staff during busy times. Location isn't ideal for restaurants nearby but a short taxi or 10-15 minute walk down a large hill/stairs and you're fine though. We booked at a very reasonable price. The pool is tiny but enough that you can cool down. Overall, lovely hotel. Nothing to complain about.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Catie wrote a review Aug 2022
Lambertville, New Jersey4 contributions1 helpful vote
We completely enjoyed our stay at San Francesco al Monte in August 2022. Beyond the panoramic view, he staff, accommodations, breakfast, pool, rooms, and housekeeping were all more than satisfactory. With the exception of a 1/2 day internet interruption, the stay was nearly perfect. We especially appreciated the help of the front desk staff. We moved on to Rome and missed the San Francesco!
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Aug 29, 2022
Dear Catie9, thank you for your good words. We are happy you enjoied your stay and we apologise for the inconvenience to the wifi line due to external works on the cable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
manjinderbains wrote a review Aug 2022
London, United Kingdom17 contributions18 helpful votes
+1
We stopped in Naples after a close friend’s wedding and I absolutely loved everything about this hotel. The kind man at reception was so friendly, helpful and welcoming. I was worried about the location as it’s slightly out of the city centre but I was pleased to get away from the hustle and bustle and come home to our beautiful peaceful hotel at night. You can walk to town - we chose not to - 10 euros in a taxi or you get the funicular. I read how some taxis wouldn’t drive you back up the hill at night - that was totally incorrect. We never had any problems. The roof terrace is simply gorgeous and the pool was a lovely oasis - a fair size to cool off in and team who work at the hotel are just lovely! The art and sculptures around the building feel so special like they should be in an art gallery. The breakfast was lovely - very much a continental breakfast with lots of delicious pastries and fresh honey from a honey comb. The views from the roof terrace and breakfast terrace were spectacular, you can see the city and mount Vesuvius and it’s stunning. I felt very lucky and it felt very special to be there. As you walk in there is a strong peach diffuser which was gorgeous but there is a hint of a rustic smell which I really like. I’m usually more interested in booking hotels which are modern but this was gorgeous and charming. Lots of couples and the odd family. I went with my best friend and we loved our stay. I would highly recommend this as a place to stay whilst visiting Naples. And it was easy to get a taxi to the airport which cost just under 30 euros and took about fifteen-20 minutes.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marianna Sarno, Direttore generale at Hotel San Francesco al Monte
Responded Aug 29, 2022
Dear manjinderbains, thank you so much for your detailed comment and reprt of your perfect stay. We are proud to be part of a so nice trip and lucky you plenty understand our structure and welcome We hope to see you also in December, maybe for New Years Eve, when lights in Naples are magic and the celebrations for the new year are with fireworks from our terrace are fabulous
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$178 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel san francesco al monte
LOCATION
ItalyCampaniaProvince of NaplesNaples
NUMBER OF ROOMS
45
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HOTEL SAN FRANCESCO AL MONTE $186 ($̶2̶2̶4̶) - Updated 2022 Prices & Reviews - Naples, Italy

Frequently Asked Questions about Hotel San Francesco al Monte
Which popular attractions are close to Hotel San Francesco al Monte?
Nearby attractions include Cammarota Spritz (0.2 miles), Metro Art (0.3 miles), and Toledo (Stazione della Metropolitana dell'Arte) (0.2 miles).
What are some of the property amenities at Hotel San Francesco al Monte?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel San Francesco al Monte?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel San Francesco al Monte?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel San Francesco al Monte?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel San Francesco al Monte?
Conveniently located restaurants include Pizzeria Ciccio Fri, Pizzeria Laezza, and A' Quartrian' Pizzeria.
Are there opportunities to exercise at Hotel San Francesco al Monte?
Yes, guests have access to a pool and locker rooms available in the fitness center during their stay.
Does Hotel San Francesco al Monte have airport transportation?
Yes, Hotel San Francesco al Monte offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel San Francesco al Monte located near the city center?
Yes, it is 0.5 miles away from the center of Naples.
Does Hotel San Francesco al Monte offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel San Francesco al Monte?
The staff speaks multiple languages, including English, Spanish, French, and Italian.