Hotel Ideal

Hotel Ideal

Piazza Giuseppe Garibaldi 99, 80142, Naples Italy
Traveler (350)
Room & Suite (40)
Dining (26)

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About

3.0
#185 of 222 hotels in Naples
Location
4.2
Cleanliness
3.1
Service
3.2
Value
3.5
Small hotel with multilingual staff and modern amenities is situated 2 km from Capodichino NAP airport and 1 km from city center.
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Property amenities
Free internet
Public wifi
Free breakfast
Bar / lounge
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Breakfast buffet
Room features
Air conditioning
Private balcony
Safe
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Italian

Location

Piazza Giuseppe Garibaldi 99, 80142, Naples Italy
Name/address in local language
829Reviews11Q+A45Room tips
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Detailed Reviews
Warwick H wrote a review Sep 2023
Greater London, United Kingdom
3.0 of 5 bubbles
This hotel is in an excellent location with the train station and bus to airport very close. The room was average size, clean but a bit gloomy. The staff were very helpful but there is no lift and the stairs are awkward with suitcases. The longer we stayed in Italy we realised that the restaurants by the entrance to the hotel serve over priced indifferent tourist fare. Hotel let us leave our bags in reception whilst we went on a tour.
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Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Extraordinary33240 wrote a review Oct 2004
Bristol, England
4.0 of 5 bubbles
There are some better hotels, but they are more expensive. Hotel Ideal meets the needs of the lower budget perfectly. It is clean and comfortable with a good breakfast (excellent coffee) and ... what else do you need?

It astonishes me that some reviewers require Neopolitans to speak good English simply because Naples is a tourist destination. Do tourist hotel staff in London or New York speak good Japanese? Not many.

Rest assured, the staff have enough English to get you to your room, so you won't have to sleep in the lobby.

Naples is a real European city with over one million working residents and 2500 years of urban history. It's not Disneyland or Centreparcs, so it should not have to make excuses for the fact that it is very busy and dirty in places. What it does have is more interest per square inch than any other city in Europe.

The city features two entire Roman towns, a volcano, three beautiful islands dripping with historic sights, dozens of medieval churches, several castles (even older than the churches), a handful of monastaries, the most respected archaeological museum in Europe, one of the most enviable sculpture collections in the world, three stunning palaces, botanical gardens, a sinister ossuary, caves and catacombs, hot springs and spas, a romantic promontary dotted with historic luxury villas, the oldest aquarium in Europe ... I'm only about halfway through the list here. It's as far as I've got myself after several visits.

There are so many restaurants, cafes and tavolas that you could eat somewhere different every meal for a year whatever your budget. Tragically though, despite its culinary reputation, there is no Starbucks and only two (completely empty) MacDonalds.

Of course, exploring some of these treasures requires a sense of adventure and a willingness to at least have a go at the language (grunting politely and pointing also works). And of course it can be dangerous around the station, like any city, especially if you want to walk around flashing your Euros and showing off your digital camcorder.

There is nothing else to say. So if you still want to 'give the city a miss' as a previous reviewer recommends, it's your loss. Stick to the traditional tourist trudge and miss out on a gem.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
otto101 wrote a review Apr 2005
Berkshire, England
2.0 of 5 bubbles
our room, a double, with breakfast cost us 50 pounds UK/night booked via internet site, so can't complain about that. hotel is on Piazza Garibaldi, which is great for railway and underground trains, just 100 meters away. hotel's problem is that breakfast room is far too small, room for about 18-20 people and each morning people ended up queuing on the stairs. breakfast fare was pretty feeble too, dreary rolls and fruit squash, and one overworked man or woman, serving coffee behind the bar and baking own croissants at same time. a recipe for chaos.
piazza garibaldi itself is being dug up, mostly outside the Ideal, with something like an oilrig drilling deep into the ground till late evening. the work site is boarded off so very ugly but perfectly visible from our room. charming. the huge square is also a bus station and clogged with traffic for much of the day and all of the evening. it is a garbage-strewn slum and there is no sign how much longer it will remain so. naples is digging a new underground train line: completion date is estimated at mid-2006. but this is italy, what's more, it's southern italy, and deadlines are relative. so go to naples, by all means, the centro storico is brilliant and there is so much to see n do if art, history and culture are what you seek but stay further across town, near piazza bellini (a wonderful little square) or via toledo if you can, and only go to Piazza Garibaldi to catch trains or the airport bus
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TomOvers wrote a review Jul 2010
Newcastle upon Tyne, United Kingdom
4.0 of 5 bubbles
Writing on behalf of our week long stay in Naples this year, I was pleasantly suprised by the Hotel. My mum booked the holiday and hotel as a post GCSE treat for my brother and I, so we could see all the local sites (Pompeii, Herculaneum, Capri and Sorrento). Seeing as my mum isnt very internet literate, I quickly googled the hotel and found trip advisor reviews and my face went from =) to =( next I visited google street view and saw the building site infront of the hotel and became more worried about the hotel booked for us.

BUT!!!! It was actually perfectly fine. Arriving at around 1pm we were really suprised to be able to go into our room for a much needed snooze given that we had been up all night and morning. We had a triple room which was plenty spacious for the 3, the single bed was a little soft (intended for smaller children) but it was fine. Toilet and shower were good, towels changed daily! which was very good. lots of storage space in wardrobes and cupboards etc. The room had a safe, mini fridge ( not in all rooms) and aircon both FREE aswell as a phone (charges apply) but it could be used free for wakeup calls. a small balcony which we used to hang a washing line over for drying clothes over the week, and for watching the world go by. funny to see how such a busy place in the day calms down in the evening.

Breakfast is a little basic but perfectly adequate. consisting of bread rolls, ham, cheese, jams, butter, honey, fruit juices, hot drinks and a croissant per person (make sure to ask for them, as they are kept behind the service counter and given on request). The man serving at breakfast was FANTASTIC and worked really hard aswell as giving service with a smile. really attentive and efficient. he also doubled up as bar tender working up till 1am before coming back to set up breakfast before 7am. really great member of staff. only problem was the cereal- like really soggy tasteless rice crispies but probably best avoided :)

At the reception the staff were amazing aswell. They knew all the places to go and how to get there. loads of great advice and information, it was like having tour guides. They booked taxis, printed maps, googled things for us. really happy to help out. their english was pretty good and they were very capable of helping out. The cleaners were in the room every day to replace towels and remake the bed (changing it every other day we think). The bar upstairs is okay aswell, no noise from it despite being very near. drinks a little pricey but you could use free internet if you bought one. played music and had balcony seating aswell. Free wifi with laptops ipod touch etc.

Most suprisingly was the quiteness. Having looked and seen the roadworks outside, at night with the doors shut DESPITE BEING RIGHT AT THE FRONT OF THE HOTEL, ON THE FIRST FLOOR!!!!! there was very very little noise. builders packed up early enough and didnt work weekends, but life starts fairly early, roads are filling up from 7am.

now the hotels best thing. LOCATION. garibaldi station is around a 30 second walk away and offers really great value transport. trains are frequent and easy. pompeii, sorrento, herculaneum are all on the same line - didnt use any other train line. trains were fairly busy and italian kids a little rowdy. buses were busy aswell but also frequent. transport was very affordable. around £5 for a return to sorrento (1hr each way) and buses 1.1euro for any journey around town except for alibus which is a bit posh. staff at hotel advise for buses, stops, frequencies and routes. also it was right next to restaurants, shops street traders. all reasonably priced but watch out for service charge or COPEYTO (cover charge) added to bills. very cheap to get pastries etc from bakerys or tabbachi shops, around 1euro each. also very convinent for buying bus tickets. despite being warned about pickpockets etc we did not feel unsafe, and so long as you are careful with possessions its fine. obviously dont make things easy to nick like shallow pockets or cameras around the neck.

would recommend anybody travelling from airport especially if larger groups to catch the C58 bus as it stops about 10m from the hotel and is only 1.10 each instead of 3euros each for alibus. less frequent but significant saving. very bumpy road into naples.

I will mention a few things that weren't quite as good though
---There was a power cut or electrical fault downstairs so breakfast was cancelled, so we went outside for a wander around to check out bus stations and electricity was back when we returned. a bit comical

---our aircon dripped water most nights and there was quite a bit of water but it was mopped up by towels and staff were very appologetic

---traffic is a little crazy but thats italy... roads are easily crossed once used to it. just watch out for scooters going the wrong way as they seem to have no rules.

SORRY IF YOU'VE BEEN READING FOR THE PAST HOUR - JUST WANTED TO COVER EVERYTHING. MY MUM JUST SAID THAT PEOPLE ONLY WRITE A REVIEW IF THEY'RE VERY UNHAPPY OR REALLY HAPPY. WE HAD A GOOD STAY AND I JUST HOPE THE REVIEW HELPS!!!
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Date of stay: July 2010
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maps35070 wrote a review Apr 2004
Dublin, Ireland
1.0 of 5 bubbles
If at all possible find somewhere else. Firstly this hotel is in a terrible part of Naples, it is in a square near the train station which is incredibly dirty, there are loads of dodgy looking characters and really no saving feature bar the proximity to the train station. The man in reception said that they'd no record of our reservation and tried to fob me off to their 'sister hotel'. I had read on trip advisor of this happening before and sttod my ground and demand a room.
Eventully he gave in and we got our room, the room itself was ok, but it was a very noisy hotel, badly functioning shower and toilet.
Altogether a unpleasant experience!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DiviFilius13 wrote a review Dec 2019
Salzburg Region, Austria
1.0 of 5 bubbles
I spent three nights in this place, but I wish I have never done it. The breakfast and general helpfulness of the staff was alright, but cleanliness and professionalism are non-existing.
When I checked in, I was asked to leave my ID at the desk, which I found very unusual. The receptionist insisted, so I left it there. I was given a room, which was so small that I could not even turn around properly. Bathroom is the same. I thought "ok, I booked a single room, that is what I got". Then, I realized that at some places in the room the wall is rotting and there is mould. Also, there was a LOT of dust everywhere. I mean a thick layer of dust. On the top of that, there was noise from everywhere. People were trampling above me, others banged the wall next to me and there was a group of Spanish girls next door, who watched the TV that loud that I could not here every single word.
I decided that I contact reception and request another room, which is clean and away from noisy people. Alessandro, the receptionist, first told me that noise is normal and I am not the only one here, so I have to live with it. Upon insisting, he acknowledged that the room is indeed dirty and he promised me a room for the next day onward.
I did not sleep until 3am and was awake at 6am already, because of the noise. At least, I got my new room on that day, which was slightly better and clean. Everything went well until check-out.
When I wanted to check out, nobody was at reception. There was no sign, not a single member of staff, even though I was waiting there 12 minutes. As my bus to the airport was about to leave, I left my key-card on the desk and left the hotel, knowing that I do not have an outstanding balance. Later, on the airport, I realized that I do not have my ID with me, because I did not get it back from reception. I contacted them several times, but they were extremely rude and unhelpful to send the ID.
After contacting the local police and insisting in e-mail countless times, they sent me a delivery note that they sent and it is not their problem anymore and I shall not contact them again. Very rude again! It is not a bloody pair of socks or t-shirt, but my ID, which is the most important document one can have!
Long story short, I checked out more than a month ago and my ID is still nowhere. The delivery company says that they do not have any parcels under the tracking number I was provided by the hotel, while the hotel refuses to help. As a result, they took my ID, they lost is somewhere and there is nothing anyone can do. I left with the hassle and costs to organize myself a new one.
Mistakes can happen, but a deliberate helpfulness, rudeness and unprofessionalism are absolutely unacceptable!
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Date of stay: November 2019
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Avoid it altogether! Especially room 90 is extremely bad.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalia x wrote a review May 2014
Moscow, Russia
1.0 of 5 bubbles
I used this hotel for 01 night. I would not recommend it even for 01 night as transit.
It is definately not 3star hotel, not even 2-star.
Hotel is very shabby, dirty, with terrible smell in the room and bathroom. Bathroom is fully covered with mould creating disgusting smell.
Beds are not comfortable and very old.
Breakfast-just bread, 2slices of old cheese and smelly instant coffee.
Overall atmosphere- feeling like in shabby hoStel, not in 3star hotel
Location-150m from Garibaldi Centrale railway station, but noisy outside.
This is the worst hotel I have ever experienced, although was not expecting much
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Review collected in partnership with Oktogo.ru
Date of stay: April 2014
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Athanasi0s wrote a review Mar 2014
Athens, Greece
4.0 of 5 bubbles
We stayed at this hotel for one only night. It's situated at Garibaldi square, next to the central train station of Napoli. I had read many negative reviews for the location, so I was a little bit anxious.
Nevertheless, I did feel no threat ! I chose the hotel for its location and price. The room(a triple one) was clean and spacious. The staff was polite and the breakfast was simple but sufficient!
The wi-fi was free only in the reading room and in the reception area.
In general, I am very satisfied, thinking of the combination of the facilities and price, so If I go again to Napoli this hotel will be my first option.
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Date of stay: March 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lex_loci_david wrote a review Jan 2014
Melbourne
4.0 of 5 bubbles
This is an old style bed and breakfast that is currently undergoing a renovation which is badly needed. It has the typical European central spiral staircase and no lift. It may be ok for you but I doubt most people will like it and most will not endure it unless it is really cheap. The key factor is location. You can see the hotel from the corner of the train station and it is as they say; a two minute walk.

The good things were:
- location;
- the room was a reasonable size and clean;
- double glazing kept the noise down from outside (very important in Napoli); and
- friendly staff.

Other things to note are:
- our room had a musty smell we could not get rid of;
- the breakfast is very basic and for us on level two a 3 story traipse up and down each morning;
- the internet is only available in the foyer and the 'reading room'. This was incredibly inconvenient as we had to go down one flight of stairs to get the internet.
- the shower used a curtain that didn't quite fit and meant the floor was constantly wet.
- our room was moldy and not in a way that could be cleaned but rather in a way that it need substantial plaster repairs (which admittedly had been carried out partially at some stage.)
- heating. As is common in some smaller European hotels the heater was turned off at night and in the day. This was not appreciated in the middle of winter!
- we had a single blanket that was razor thin and provided us little warmth.
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Date of stay: January 2014
5.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParmesanPasta wrote a review Jul 2006
London
1.0 of 5 bubbles
My sister and I arrived back to Naples after our tour of the coast a day early without a hotel reservation. Since we had to get a bus to the airport at 7am, we decided to risk staying in a hotel in the main square although we knew it was smelly, noisy, we figured it would be cheap and convenient. Note that this square houses a bus terminus and the main train station. It is absolutely filthy. There are many "lowlife" types in the area. Watch your belongings.

We walked in off the street and got a room. True to what others say in their reviews, there were a group ahead of us at the desk arguing over a lost reservation. Our room was very basic, but for €65 we did not care. Thats what you get for the price.

We checked in, left our bags in our rooms (though we took all valuables with us) and went to dinner in another neighbourhood. Take the 152 bus from the terminus in the square and get off at the Via Santa Lucia. Takes you right to the sea front. On returning at about midnight we witnessed a woman outside the hotel take down her jeans and urinate. Totally foul. A lot of kerb crawling was also going on.

However, most telling is that a person or persons, repeatedly tried to get into our room during the night. We called reception many times - despite being told there would be a person on duty all night, there was no answer at reception. My sister and I are very small ladies -100lbs. We truly thought our room was going to be broken onto. We felt in danger, terrified is the word. Eventually the person went away and we could hear them trying to get into other rooms. So scary.

Very unscrupulous people frequent this neighbourhood. The management are not concerned with your safety. Avoid at all costs.
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Date of stay: June 2006
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesCheck in / front desk
1.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from nik0la_84
Sofia, Bulgaria431 contributions38 helpful votes
We just paid the price. I think there was no deposit at the check-in.
Answer from KIMCOOKE
Godstone, United Kingdom172 contributions39 helpful votes
Unfortunately there are no ground level rooms & no lift to the upper floors, so would not recommend this hotel. Also the stairs are quite steep. There are quite a few hotels in the vacinity that have lifts & better facilities for a family group.
22maggie115 asked a question May 2015
Edinburgh, United Kingdom13 contributions
how far is it to a beach
Answer from Ian Bugeja
Birkirkara, Malta109 contributions56 helpful votes
You need to go a little further out of Naples to enjoy the sea. There is an area called Gaiola where there are small beaches and is very picturesque. It is 14km away, a drive of 45mins.
22maggie115 asked a question Jan 2015
Edinburgh, United Kingdom13 contributions
which is the cheapest way to travel to this hotel from nap airport
Answer from ushibaosensei
Sunderland, United Kingdom19 contributions19 helpful votes
Hello, Take the Alibus shuttle bus which stops outside the airport to the left of the entrance, come out of the building and keep walking left and you'll always see a crowd waiting for the bus (theres an Alibus sign). It's about 6 euros when paying the driver. It takes about 20-25 mins. Coming home, make your way into the centre of Naples bus station and again its signposted Alibus. Make sure you get the bus to Aeroporto not Porto, as there are 2 buses to airport and ship port. Just a note, always validate your ticket on the bus in the machine, or you get a hefty fine. We got caught out on a full bus in Bologna (couldn't get to the machine in time) 160 euro fine for 2 of us!!! Enjoy.
poullubomir asked a question Dec 2018
Prague, Czech Republic14 contributions24 helpful votes
je na pokoji aspon malá lednička.
DiviFilius13 wrote a tip Dec 2019
Salzburg Region, Austria183 contributions104 helpful votes
1.0 of 5 bubbles
"Avoid it altogether! Especially room 90 is extremely bad."
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Scrk6 wrote a tip May 2017
Worksop, United Kingdom86 contributions41 helpful votes
3.0 of 5 bubbles
"2nd floor has been refurbished, rear rooms maybe quieter."
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Levente K wrote a tip Oct 2016
Qualicum Beach, Canada5 contributions2 helpful votes
4.0 of 5 bubbles
"2 floors up from the lobby was our room"
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Jim R wrote a tip Sep 2016
Beckenham, United Kingdom171 contributions50 helpful votes
2.0 of 5 bubbles
"Avoid rooms near the bar"
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Pola H wrote a tip Jul 2016
Poland33 contributions6 helpful votes
2.0 of 5 bubbles
"Room no. 10 is on the opposite side to Piazza Garibaldi, so it's much more quiet."
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PRICE RANGE
$98 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ideal hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesMercato
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL IDEAL $85 ($̶1̶4̶1̶)

Frequently Asked Questions about Hotel Ideal
Which popular attractions are close to Hotel Ideal?
Nearby attractions include Sacra Ruota degli Esposti (0.3 miles), Basilica di San Pietro ad Aram (0.2 miles), and Stazione Napoli Centrale (0.1 miles).
What are some of the property amenities at Hotel Ideal?
Some of the more popular amenities offered include free breakfast, a lounge, and breakfast buffet.
What food & drink options are available at Hotel Ideal?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Hotel Ideal?
Conveniently located restaurants include La Cantinetta, Il Piastrato, and Pull O'Vèr Girarrosto.
Which languages are spoken by the staff at Hotel Ideal?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Hotel Ideal?
Many travelers enjoy visiting Museo Cappella Sansevero (0.9 miles), Galleria Borbonica (1.7 miles), and Catacombe di San Gennaro (1.5 miles).
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