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Mercure Napoli Angioino Centro

Traveler (409)
Room & Suite (117)
Dining (63)

About

#71 of 200 hotels in Naples
Location
Cleanliness
Service
Value
This hotel, offering 85 airconditioned rooms, is located in the heart of Naples near the historical city centre and the Royal Palace, 5 minutes walk from ferries to Capri, Ischia, Sorrento and Sicily. 150 m from the Expo Napoli Convention Centre locatedinside the Stazione Marittima. Other features include a bar and a meeting room and public outdoor pay parking open from 6am to midnight (alternatives available on request). Guests must leave the car keys at the parking station.
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Property amenities
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Spa
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Hotel links
Visit hotel website
1,586Reviews
19Q+A
67Room tips
Traveler rating
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Popular mentions
Our 2nd stay at this hotel. We chose this hotel as it`s in a perfect position for the port and lots of places of interest nearby. We were given the same room as our previous stay as we requested. It has good street view with a small balcony. Room very modern, comfortable bed
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We chose this hotel for the roof terrace and bar both of which were closed despite beautiful photos online. There's no chef so exactly the same breakfast options each day. Reception staff were unfriendly and not particularly helpful although they were not in short supply.
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Review collected in partnership with Accorhotels.com
Response from MERCURE ANGIOIN... N, Guest Relations Manager at Mercure Napoli Angioino Centro
Responded 4 days ago
Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards
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This hotel is under the Mercure brand of the Accor Hotels Group. Although some of their properties are outstanding, this is one of their mediocre ones. Our first impressions of this place was that it was not so great. I suggest you book directly with the hotel and not through a
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Response from MERCURE ANGIOIN... N, Guest Relations Manager at Mercure Napoli Angioino Centro
Responded 4 days ago
Dear GUEST, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your room was not confortable and did not meet your expectations; please allow me to express my sincerest apologies. Our staff, as you kindly noted, is ready to change the room if something is not agreable for the guest satisfatcion.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Mercure Angioino Napoli centro
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There is no bar although one was shown on hotel the web-site!?! The breakfast booking arrangement is very poor. One must pre-pay at reception BEFORE arriving at the restauarant if the breakfast has not been included in the booking; although this was NOT explained to us when we
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Review collected in partnership with Accorhotels.com
Response from MERCURE ANGIOIN... N, Guest Relations Manager at Mercure Napoli Angioino Centro
Responded 4 days ago
Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards
Read more
We stayed here for one night on our way to Capri and from the moment we checked in there was terrible service. The AC was broken and the room was very hot. We opened the balcony doors but there is lots of construction outside so was difficult to sleep past 4am when the
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Response from MERCURE ANGIOIN... N, Guest Relations Manager at Mercure Napoli Angioino Centro
Responded 3 weeks ago
Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards
Read more
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PRICE RANGE
$124 - $224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure napoli angioino centro hotel naplesmercure hotel naplesaccor napoli angioino centro
LOCATION
ItalyCampaniaProvince of NaplesNaplesPorto
NUMBER OF ROOMS
99
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