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Piazza Garibaldi 91, 80124, Naples Italy
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Starhotels Terminus
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 226 hotels in Naples
Location
Cleanliness
Service
Value
The Starhotels Terminus is a romantic hotel in the historic centre of Naples, looking out onto the bustling Piazza Garibaldi. Its 169 rooms and suites have a warm, relaxed atmosphere, and give guests a panoramic view of the city or of the magnificent courtyard. The Odeon by Eataly restaurant offers both international and typical Neapolitan dishes, while the bar is the ideal place to enjoy a genuine Neapolitan coffee, as well as light snacks and exquisite cocktails. The scenic terrace on the 7th floor has a spectacular view over the Bay of Naples, making it the perfect setting for romantic evenings. The hotel's 8 meeting rooms can host up to 200 people and are equipped with cutting-edge technology, offering all the space required for business meetings or private events.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Highchairs available
Car hire
Business Center with Internet Access
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Strollers
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Complimentary toiletries
Hair dryer
Room service
Safe
Telephone
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish, Italian
1520Reviews17Q+A100Room tips
Traveler rating
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Popular mentions
WT6856 wrote a review Aug 2021
25 contributions50 helpful votes
Great service. Clean, comfortable room. Quiet if you face back. Very convenient location close to train station and Circumvesuviana, and lots of good restaurant choices nearby. Fantastic breakfast buffet that is well worth the 12 euros.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip: If you ask for a room facing the back, street noise should not be an issue.
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665LesR wrote a review Jul 2020
Brighton, United Kingdom7 contributions9 helpful votes
I had a booking with the Hotel Terminus, for which my flights were cancelled due to the COVID 19 Pandemic. Unlike other hotel chains they have refused to change the date of my visit, despite the fact that would be visiting Naples as soon as the flights have resumed. What is more I had been e-mailing them for weeks to try and resolve, but they didn't even have the decency to reply to any of my correspondence. It also took Expedia days to get a negative response. This is not I would have expected from what they class as a responsible hotel chain. My advice, if good service, you can do much better in Italy than use the Star Hotel Chain. I will not be using them again, I have also asked the Corporate Travel Booking for the Company I work for not to use the chain.
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Date of stay: July 2020
Service
1 Helpful vote
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Stardoe wrote a review Jan 2020
Dubbo45 contributions49 helpful votes
A lovely hotel directly across the street from the train station. You basically come out, turn left, walk a few metres and there it is right in front of you. I'd read previous reviews about the crusty nature of a very mature aged concierge and I wasn't disappointed when he checked us in. The reviews were spot on. We chose not to take his very abrupt manner seriously and all was ok. The rest of the staff were friendly and helpful and met our requirements well. Our room was very modern, roomy and comfortable. The balcony gave us a great view over the piazza. A good variety on the breakfast buffet and after the few days we were there, the morning staff remembered us and new our room number which was nice. We didn't eat in the restaurant as there were several cheap restaurants very close along the piazza. This hotel has a small number of tours with hotel pick up which they can book for you or you can choose to travel to places like Pompeii and Herculaneum on the train which is really cheap or you can get an Artecard if you are there for a few days. When I return to Naples, I will definitely stay at this hotel again.
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Date of stay: January 2020
3 Helpful votes
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Response from GeneralManagerSHS, Responsabile relazioni pubbliche at Starhotels Terminus
Responded Jan 26, 2020
Dear Guest, Thank you so much for your kind detailed evaluations about Starhotels Terminus. We are happy that you loved your time with us here in Naples and we’re proud to understand that we have been able to satisfy your expectations and to have the opportunity to make your stay a memorable one. We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Terminus. Kind regards Vanessa Palazzo - Events Dept.
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luvtogo6 wrote a review Jan 2020
Norfolk664 contributions299 helpful votes
Great location in the best part of Naples. Easy journey from airport and outside is the main train station to get all over Italy, taxis there also as well as buses. There are bars just outside for meals and drinks. Easy walking distance to the key areas of Naples - not that we enjoyed our stay. The hotel staff had a warm welcome and our room was large and very clean. There is a lovely dining area and the breakfast was very good. Self service for teas/coffee and a good selection of pastries and savoury items. We caught the ferry after our stay and took a taxi, although it is walkable. If you are going to Naples then this is the best place to stay I think.
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Date of stay: January 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Response from GeneralManagerSHS, Responsabile relazioni con la clientela at Starhotels Terminus
Responded Jan 19, 2020
Dear Guest, First of all, we would like to thank You for dedicating part of Your personal time sharing Your experience at Starhotels Terminus. We are very glad to learn that You have appreciated our hotel, mainly the location and the comfort of our rooms. We sincerely hope to have the pleasure of accommodating You in Starhotels Terminus again. Best Regards, Paola Castiglia - Reservations Manager
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KurtnJoe wrote a review Jan 2020
Canberra, Australia51 contributions53 helpful votes
Great location with easy walking distance to train station. It was also a pick up location for World Tours, who we used for Pompeii and Mt Vesuvius visit. This hotel is clean, comfortable and close to many cafes and restaurants.
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from GeneralManagerSHS, Responsabile relazioni pubbliche at Starhotels Terminus
Responded Jan 9, 2020
Dear KurtnJoe, we would like to thank you for choosing Starhotels Terminus during your visit to Naples and for taking the time to submit a review regarding your stay. We are so glad that you were able to take advantage of our centrally located property. It is a pleasure to achieve our guest’s satisfaction. Looking forward to your return visit! Kind regards, Vanessa Palazzo - Events Department
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PRICE RANGE
$106 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
starhotels terminus hotel naples, starhotel terminus naples, starhotel terminus hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesMercato
NUMBER OF ROOMS
169
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Frequently Asked Questions about Starhotels Terminus
Which popular attractions are close to Starhotels Terminus?
Nearby attractions include Discover South (0.1 miles), Basilica di San Pietro ad Aram (0.3 miles), and Stazione Napoli Centrale (0.07 miles).
What are some of the property amenities at Starhotels Terminus?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Starhotels Terminus?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Starhotels Terminus?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Starhotels Terminus?
Yes, a parking garage is available to guests.
What are some restaurants close to Starhotels Terminus?
Conveniently located restaurants include Il Piastrato, Da Donato dal 1956 Antica Trattoria e Pizzeria, and Antico Forno delle Sfogliatelle Calde Fratelli Attanasio.
Are there opportunities to exercise at Starhotels Terminus?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Starhotels Terminus?
Yes, dry cleaning and laundry service are offered to guests.
Does Starhotels Terminus offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Starhotels Terminus?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Starhotels Terminus?
Many travelers enjoy visiting Museo Cappella Sansevero (0.9 miles), Chiesa Museo di Santa Luciella ai Librai (0.8 miles), and Galleria Borbonica (1.7 miles).