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Starhotels Terminus

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846 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Ra'anana, Israel
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This is the closest hotel to the train station and provides an excellent starting point for travels to Sorrento,Pompeii, Herculaneum, the Amalfi Coast and Capri. In addition, there is a metro station just outside the station enabling easy access to the center of town and the Archaeological Museum which is a must-see. The hotel is spotlessly clean, elegant and the... More 

Helpful?
Thank IlanaJ53
London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is situated just next to the central train station. There is also a bus station across the hotel that operates from-to airport every 15 minutes and it cost only something like £2. A couple of restaurants around the vicinity and a shopping mall just opposite the hotel. This hotel also served as the meeting point for tourists travelling... More 

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Thank Henners1964
North East England
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reading some reviews we were not sure what to expect from the area. The hotel was elegant and beautiful. Our Superior room was spotless with plenty of space, walk in wardrobe, fridge and safe. WIFI was a bit iffy but that could have been me. The area was busy around the terminus but better than we expected, we have stayed... More 

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Thank ianandlesley56
Padua, Italy
Level Contributor
1,052 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 858 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Its the closest hotel from the station , we were tired , we are old so we marched in expecting it to cost much more because it looks quite swanky in the reception. 120 euros ... only , ok good we'll take it . Ended up staying three nights ... breakfast included , and a very lovely breakfast as well... More 

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Thank Saskiagrav
London, United Kingdom
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were flying in to Naples quite late in the evening and were due to travel out to the Amalfi coast the next day, so were looking for a good place to rest for the night. The Starhotels terminus fit the bill perfectly. The hotel is seriously understaffed at late evenings and we had to be checked in by the... More 

Helpful?
Thank MiiTMO
GeneralManagerSHS, General Manager at Starhotels Terminus, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

London, United Kingdom
Level Contributor
199 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is very close to the station, which is useful, but also makes for a very noisy stay! The area around the hotel is not the nicest - lots of street sellers and graffiti, but then that sums up Naples. Having already stayed in two other hotels of this brand on our holiday, we were very disappointed with this... More 

Helpful?
Thank Hooligan-59
Loughborough, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The hotel is located in an excellent location. Our room was facing the train station and we could enjoy the night city from our balcony The breakfast is also good. The room size was average; I think this is quite common in Italy. The worst thing is the reception. The receptionist who served our check out had little concern about... More 

Helpful?
Thank Manoj-pr
A TripAdvisor Member
4 of 5 stars Reviewed August 18, 2016 via mobile

Visited at the begging of august 16. Clean and well decorated rooms. Polite stuff. We have rent 5 rooms (2 single and 3 doubles). Single rooms were spacious enough. From my room i could even see Vesuvius. Rooms at the 5th floor are renovated . Good breakfast. You can walk near the Piazza Bellini were you can find trattorias and... More 

Helpful?
Thank A TripAdvisor Member
Kilmarnock
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 16, 2016

The hotel is very well placed for travel from the train station. I only used the hotel as a base for one day, so I wasn't venturing out in the surrounding area, however, being a single female traveller, I didn't feel too comfortable in the surrounding area I did see. The hotel reception, lobby and restaurant were lovely and welcoming,... More 

Helpful?
Thank tkgcal
GeneralManagerSHS, Manager at Starhotels Terminus, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed August 7, 2016 via mobile

It's a nice hotel near the station. The neighbourhood is a bit criminal but the room, bed, bathroom and breakfast are good. Even as the hotelemployees, really nice people. Not a good place with Kids. Okay for couples and business people

Helpful?
Thank Joost D
GeneralManagerSHS, General Manager at Starhotels Terminus, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Welcome to Starhotels Terminus in Naples. We're conveniently located in Piazza Garibaldi, close to the historical centre and just beside the railway station - ideal for travelling around and exploring the city's most important cultural sights.Our romantic hotel is styled with harmonious colours and exudes the warmth and hospitality for which Naples has always been famous. Sit and enjoy drinks in the roof garden and soak up the beautiful views encompassing Vesuvius and the Gulf of Naples. During the spring and summer, you can enjoy the sounds of live piano music too.In all there are 173 traditional rooms and suites, a well-equipped fitness room, new Congress Centre with 10 meeting rooms seating, all bathed in natural light. ... more   less 

Additional Information about Starhotels Terminus

Address: Piazza Garibaldi 91, 80124, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $94 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Terminus 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Starhotels Terminus Hotel Naples
Starhotel Terminus Naples
Starhotel Terminus Hotel Naples
Hotel Style:
#34 Luxury Hotel in Naples
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