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BEST WESTERN Hotel Paradiso

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#29 of 188 Hotels in Naples
Certificate of Excellence
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BEST WESTERN Hotel Paradiso
BEST WESTERN Hotel Paradiso
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850 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Bangalore
Level Contributor
71 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked at the best western paradiso because of the view of the Naples bay.. from my room, I could see the bay and the double headed Vesuvius and soma. the bay was accessible from the hotel via a funicular, which is a short walk away. breakfast was good... though the hot chocolate was erratic .. good on some days... More 

Helpful?
Thank Kavzchat
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear guest, Thank you for left your comment regarding your experience at Paradiso Htl, on Tripadvisor, spending nice words for our Staff and breakfast service We hope to see you again in our hotel and for every need, I and our staff are at your disposal. Best regards BEST WESTERN Hotel Paradiso Front Desk Agent Angelo De Carlo More 

Loughborough, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unless you are fit, use a car or taxi's this hotel is not for you. The staff don't speak English and are not that friendly. Breakfast was very basic. The only hot item which never changed in 9 days was scrambled egg. There was a kettle in the room but having boiled the water and looked in the kettle there... More 

Helpful?
Thank 624Sandra
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Mr Chadgiles, Thank you for left your review regarding your experience at Paradiso Htl, on Tripadvisor, spending nice words for our Francesco We are very sorry for the discomfort had during your breakfast. We are in a period following renovations, soon our hotel and restaurant will offer a very accurate service. I hope that you will consider staying with... More 

Cedarburg, Wisconsin
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Every Best Western I've stayed at in the states is OK at best. This hotel was leagues above all those! There's a fantastic rooftop restaurant with amazing views over the Bay of Naples. The front desk staff is very helpful and attentive. The rooms are spacious and have the same wonderful views.

Helpful?
Thank Evan K
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Me. Evan Greetings from the Bay of Naples, Thank you for your excellent feedback regarding your last stay with us at BEST WESTERN Hotel Paradiso and at our Restaurant “ Paradisoblanco . We are glad to hear that you enjoyed our way of working and offering our best services to visit the City and enjoyed the Hotel at its... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

We are a couple Americans staying here for a few days on our honeymoon. This hotel is what you make it, and if we were spending a lot of time here we would probably be disappointed, as most things (cafes, bars, shops) on the hill close around 7:30. The good: The morning/afternoon staff is very accommodating. What they lack in... More 

Helpful?
Thank Corey W
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest , sunny greetings from Naples bay and from BEST WESTERN Hotel Paradiso , we hope that you had a good journey back home. We are pleased to know you appreciated our professional Reception staff ,in the morning/afternoon staff is very accommodating. for the the spectacular view from our terrace , from the cleaned rooms and for our unique... More 

Dundrum, Ireland
1 review
1 of 5 stars Reviewed 4 weeks ago

We booked a triple room for 3 adults but the room we received was double with an extra bed squeezed in. The only storage room in the room was a small double wardrobe. Outside the room was a cage housing approximately 5 or 6 budgies and these birds were very noisy from 4.30am onwards. The restaurant where breakfast and dinner... More 

Helpful?
Thank GeraldineByrne
BW Paradiso N, Direttore at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, We hope you had a nice journey back home. Our hotel restaurant Team and our houseskiper are already aware about your complaints during your stay, and we know that the Front Office staff already apologize regarding your bad experience with us. In fact, it’ a pity that your shared your comments upon check-out , we could definitely provide... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

If you stay in Naples you will find the service at this hotel above most hotels. Right from reception to rooms to the fantastic bar and restaurant service we can say we found all to be of a high standard. Should we return to Naples we will stay here. One word of caution, there is no need to park your... More 

Helpful?
Thank Stephen B
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Client , good afternoon from sunny Naples city, We hope You had a good journey back home. We are very glad and proud of reading your positive review, so first of all I would like to thank you for Your review on Tripadvisor on behalf of the BEST WESTERN Hotel Paradiso Hope to welcome You bach at the Hotel... More 

Devizes, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 19, 2016

My partner booked a long weekend away in Naples for a birthday surprise. The main reason he chose this hotel was because of the roof top bar/terrace with views over the Gulf of Naples. We were extremely disappointed to be asked to leave the bar on 2 out of our 3 evening's stay due to there being private parties booked... More 

Helpful?
Thank KYT1107
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Client, Dear Sunny greetings from Naples bay, we hope that you had a good journey back home. We are deeply sorry you were not able to experience our property for your dinner at its best but ones again we will take in to deep consideration your tips in the upcoming future. The BEST WESTERN Hotel Paradiso , offers a... More 

Cheshire, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

Just spent 3 Nights on our honeymoon at the hotel. The view of Naples is absolutely amazing from this hotel. The hotel's location is in the middle of no where, up a very high hill. First night we arrived we walked down & up the hill, took around 30 mins with breather stops (it's steep) However, on second day we... More 

Helpful?
Thank Titchx
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear guest, Thank you for left your comment regarding your experience at Paradiso Htl, on Tripadvisor, spending nice words. We hope to see You and your wife again in our hotel and for every need, I and our staff are at your disposal. Best regards BEST WESTERN Hotel Paradiso Front Desk Agent Angelo De Carlo More 

Miami, Florida, USA
Level Contributor
197 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed August 2, 2016

I nknew this was not going to be good when the GPS couldn't find the exact address to the hotel so I picked 9 instead of 11 on the number, got me there. Reserved two connecting rooms for a family, we were supposed to be 4, but ended up with 3. The reception tried to give me one room with... More 

Helpful?
Thank Bernd S
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Client, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are in a period following renovations, soon our hotel and... More 

Toronto, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016

We stayed here for 1 Night in between our Rome trip and Positano stay. I was very happy that we did this, as we would have missed out on a beautiful view of the Waterfront and mountains. We decided to stay in Naples, as we had a tour booked in Pompeii. The hotel staff was so friendly and accommodating. They... More 

Helpful?
Thank lulugirl1001
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

ear guest, Thank You so much for your sharing your excellent experience We are glad that our property fully met your expectations! We hope to see you back soon at Naples and home Hotel Paradiso. Our warmest regards BEST WESTERN Hotel Paradiso Front Desk Agent Angelo De Carlo More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Hotel Paradiso, situated on Posillipo Hill, enjoys a spectacular view of the Gulf of Naples, with Vesuvius as a backdrop.Within just 2,500 metres may be found: the San Paolo Stadium, the Mostra D’oltremare exhibition centre, the University of Federico II di Monte Sant’Angelo, the railway station and the Campi Flegrei subway stop. From many rooms, and certainly from our “Terrazza Paradiso" restaurant, following the line of the coast you see Castel dell'Ovo, built around the year 1000 on a small island of tufaceous rock named Megaris. This is where - legend has it - the siren Parthenope, enchanted by the beauty of the surroundings, constructed the city of Naples. Descending the hill, in a few minutes one arrives at the marina of Mergellina and, 200 metres after that, at the subway station. From here there is a good connection to the old city centre and to the central station, from where it is possible, in around 20 minutes, to reach the sites of Ercolano and Pompei. Also on Posillipo Hill, around 2 km from the hotel, and at the end of the incredibly scenic Via Petrarca, is Virgiliano Park with its green areas and wide terraces that look out onto a sheer view of the Marechiaro Sea, and with a clear view of the little island of Nisida. This is a sight of rare beauty for those who love walking or jogging far away from traffic. The rooms, the meeting rooms, and the scenic restaurant with its Mediterranean cuisine and the warm welcome of its staff, all act as guarantees of a pleasant holiday or business trip. ... more   less 

Additional Information about BEST WESTERN Hotel Paradiso

Address: Via Catullo 11, 80122, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $105 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Paradiso 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Paradiso
Best Western Naples
Naples Best Western
Hotel Style:
#17 Business Hotel in Naples
#19 Luxury Hotel in Naples
#30 Romantic Hotel in Naples
#30 Family Hotel in Naples
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