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Holiday Inn Naples

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Holiday Inn Naples
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1,063 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Garstang, United Kingdom
Level Contributor
98 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights in September - got upgraded on arrival to a suite. Thank you for that! Room was very spacious and had everything you would expect plus welcome biscuits and a complimentary mini bar. Room is a little dated but clean and nice. Only criticism would be the windows were filthy inside and out and the bed was hard.... More 

Helpful?
Thank Mercedesmadman
Chicago, Illinois
Level Contributor
1,077 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent only one night here. Very nicely appointed renovated room. Shuttle to main Garibaldi station at top of the hour and return at the bottom. Seats limited. Only a little over 1 km to walk but somewhat sketchy neighborhood, There is also another train stop just a couple blocks away which goes to Garibaldi but doesn't run frequently. While this... More 

Helpful?
1 Thank chitownsam
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear chitownsam I am very delighted to read that you had a wonderful time with us and I really thank you for the time spent in writing your review. I would like to thank you for your good feedback about our new room, shuttle bus service and the internet connection. I know that our location not seems to be as... More 

Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I'm so sorry to write this review!! I travel all over the world with groups ... flying more the 50 times in a year - this hotel must be close ! Came to do check in and a bus also arrived with us ... one man at reception doing key after key! After 45 min ... got the rooms for... More 

Helpful?
Thank Alon O
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Alon O Thank you for your feedback about your stay at the Holiday Inn Naples. I am sorry to read that your feedback was not so positive. I apologize if you had to wait during the check in and also at the elevators but, unfortunately, when the hotel is fully booked, it may happen that there is to wait... More 

Travelers are raving about these Naples hotels

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Perfect hotel excellent. treatment best hotel in Naples we very enjoy from food room and staff. also free shatell to Garibaldi station .fix price taxi tp airport.for sure this our hotel for the next time

Helpful?
Thank mircoboyianjo
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear mircoboyianjo Thank you for your feedback about your stay at the Holiday Inn Naples I am very happy to hear you appreciated our hotel in general and our free shuttle service to the Garibaldi station. I would like to thank you also for having mentioned our excellent food and staff. It is our goal to consistently provide customer satisfaction... More 

Clearwater, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Poor restaurant experience twice. Decided to give it a second try and ordered buffet as appetizer; fish was not fresh. Head waitress confirmed and disposed of; second tray of fish was from the same batch, and no better. Second batch was thrown away. Desserts were pathetic. I am not sure who is in charge of the kitchen, or whether the... More 

Helpful?
1 Thank mugnainimark
Manager-Hotel-Invest, General Manager at Holiday Inn Naples, responded to this review

Dear mugnainimark First of all I consider it out of place to post two reviews about the same stay. Second, it is also out of place to mention that I personally reply to reviews saying that I am available and then I am not. I do not have any records of any complaints neither has my second in charge. Moreover,... More 

Rockaway, New Jersey
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

When my family of five was unexpectedly bumped off our flight home, we had to scramble to find a place to stay. One of the ladies at the airport counter, sensing our distress, told us to try the Holiday Inn. So glad we did! Though the initial look of the lobby was not appealing, the staff at the counter was!... More 

Helpful?
Thank Babs12564
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Babs12564 Thank you for your lovely review. I am very pleased to understand that the overall impression about the hotel was very good, particularly for our rooms and for the attentiveness of the hotel staff whom I will extend your compliments. It is our goal to consistently provide customer satisfaction and your comments are very important to us. Thank... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Good food. Excellent service. Comfortable rooms and bed. Only downside distance from centre of city. This hotel is based in the business area of Naples and the older area where there are a lot of unused buildings. There are some local cafés and boutique shops close by if you don't want to eat at the hotel. The nearest metro is... More 

Helpful?
Thank 63su
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear 63su Thank you for your feedback about your stay at the Holiday Inn Naples I am very happy to hear you loved our hotel in general, our comfortable rooms and our useful free shuttle service to the railway station. It is our goal to consistently provide customer satisfaction and your comments are very important to us. I hope we... More 

Warsaw, Poland
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

Quite close to the Garibaldi train/metro station (about 1.5 km) which is the main one in Naples so you can easily even walk. It is located in the "business neighborhood" of Naples which might seem a weird choice for a tourist but considering how dirty the city and how many homeless people, you will appreciate the clean, decent, civil surroundings.... More 

Helpful?
Thank Alexandra_Warsaw
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Alexandra_Warsaw Thank you for your feedback about your stay at the Holiday Inn Naples I am very happy to hear you appreciated our hotel in general and our location. I would like to thank you also for having mentioned our nice rooms, good breakfast and helpful staff. It is our goal to consistently provide customer satisfaction and your comments... More 

Bolton, England, United Kingdom
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked this hotel as I am a loyalty member so could use reward points for one of the two rooms I needed. It is close to the main railway station which was good for me as I was using Naples as a base for a few days. First the positives. The staff on the whole were great especially on the... More 

Helpful?
Thank StuartP73
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear StuartP73 Thanks for your review regarding your stay at Holiday Inn Naples. I would like to thank you for your good feedback about our location, shuttle bus service and attitude of the staff. Regarding your negative comment about your room, we will take in serious consideration your feedback but I apologize that you did not immediately reported your complaint,... More 

Cherry Hill, New Jersey
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We stayed in the Holiday Inn for one night because our flight out of Naples was at 6:40am back to the states. Angelo at the front desk was so helpful and kind. The hotel, despite being in a run down part of the city, was very clean and the rooms were comfortable and modern. It's the perfect hotel for business... More 

Helpful?
Thank Amicabella
Manager-Hotel-Invest, Manager at Holiday Inn Naples, responded to this review

Dear Amicabella Thank you for your feedback about your stay at the Holiday Inn Naples I am very happy to hear you loved our hotel in general, our clean and comfortable rooms and our friendly and attentive staff. It is our goal to consistently provide customer satisfaction and your comments are very important to us. I hope we will have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
We look forward to welcoming you to the Holiday Inn Naples hotel for a stay in the heart of the modern Centro Direzionale, a few minutes from Naples city centre. Everyday, take advantage of our free scheduled 8-seater shuttle bus, to/from the Naples Central Rail Station. From here, move around with metro and buses to reach all the main attractions a few stops away. If you travel by plane, book a private transfer to/from Capodichino airport at a charge. Holiday Inn Naples boasts conference and event facilities for up to 300 delegates with 18 bright meeting rooms equipped with free Wi-Fi. For sport lovers the hotel offers a mini-gym open 24 hours with cardio fitness circuit including treadmill, cycling, elliptic and multifunctional machines and dumbbells. Hop on a ferry and make time for a trip to Ischia Island and its many beautiful thermal spa. If you are a fan of good Neapolitan food, our Chef will amaze you with its wide selection of starters, desserts and numerous delicious dishes available at the Bistrot Victor restaurant. The Bellini Bar and its terrace with Sky TV, offers cocktails and snacks accompanied by live music (mon-fri) for a relaxing evening with friends and colleagues. Treat yourself to a stay in one of our comfortable Standard, Executive, Suites, Business Suites and Executive Suite, all equipped with free Wi-Fi and Mediaset Premium movie and football channels. ... more   less 

Additional Information about Holiday Inn Naples

Address: Centro Direzionale E6, 80143, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $97 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Naples 4*
Number of rooms: 323
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Hotwire, Agoda, TripOnline SA, Travelocity, Odigeo and Priceline so you can book your Holiday Inn Naples reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Naples Hotel Naples
Naples Holiday Inn
Hotel Style:
#4 Spa Hotel in Naples
#29 Business Hotel in Naples
#33 Luxury Hotel in Naples
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