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Eurostars Hotel Excelsior

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Via Partenope 48 Lungomare Caracciolo, 80121, Naples Italy
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Traveler (1335)
Room & Suite (671)
Dining (165)

About

#30 of 219 hotels in Naples
Location
Cleanliness
Service
Value
Travelers' Choice
The Eurostars Hotel Excelsior is located close to Castel dell'Ovo, with spectacular panoramic views of Vesuvius, the Gulf of Naples and the paradise islands of Ischia and Capri. Every space of this classic building is elegantly decorated, with Murano crystal lamps, Carrara marbles, fabrics and silk coverings. The Eurostars Hotel Excelsior offers beautiful and luxurious event rooms with views of Vesuvius and the Gulf, with large, stylish windows and refined decor. The hotel has 109 luxury rooms and 14 suites of different categories with an elegant interior design and the best services. Here you will also find the excellent Ristorante La Terrazza, located in the roof garden on the last floor of the hotel, offering high quality Mediterranean cuisine and stunning views of the Bay of Naples.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Rooftop terrace
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Wine / champagne
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Marina View
Languages Spoken
English, French, Russian, Spanish and 2 more
1,605Reviews53Q+A100Room tips
Traveler rating
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Popular mentions
LadyQ wrote a review Jul 2020
3 contributions1 helpful vote
I have visited this place for 9 years ago and i had great memories of it. It is much changed. Not the rooms or the splendid terrace, but personnel. I have spent 50-80 nights on hotel per year and have done som for 15 years. I seldom write review, but this deserves one as it stands out negatively. Checkin - no welcoming. take my passpart and credit card and "here is your key". I pause to show i have some questions. an irritated "yes". "do you serve breakfast?" ANswer "i dont know". " can you find out i paid for it". she said she does it later. there was no people behind me. second question. Can you book a taxi for me for tomorrow, "No, i am busy, remind me tomorrow". Perhaps it you wrote it up you can do it when you have time". Silence. CAme down later to ask about changing the room. Queue at reception desk, and Sara, the same receptionist as before, was on the phone. She was the only staff and 25 min later she was finished, but most had left by then. She explained that it was her manager that had called and therefore had no time for customers, and asked rather impolitely "what do you want now". Im stunned. Going forward we avoided reception to ask any questions. Talked to the manager next day, whoi had a normal behaviour and told me to write a Review about it. There are a lot of smaller Things like no glasses, not even plastic cups on the room, slippers, no bathrobe, You cleared your own breakfast table after a while as no one on sight and no other tables available. Some bad hotels ignore you but this was exceptional as it was hostile behaviour. Shame on such a grand hotel. I asked about change of rooms
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Date of stay: July 2020
Value
Location
Service
Room Tip: ask for balcony from bedroom
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1 Helpful vote
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089Serendipity73 wrote a review Mar 2020
Munich, Germany66 contributions3 helpful votes
+1
I spent 1 night there during my business trip in Napoli. A very nice luxury place, with a great view (depending the room you get) . A bit far from the city center but worth all the same due to the nice restaurants reachable by foot along the promenade!! Unfortunately 30 euros the breakfast buffet was exaggerated!!!
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Date of stay: February 2020Trip type: Traveled on business
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CarmenAndre wrote a review Dec 2019
Manchester, United Kingdom1,409 contributions280 helpful votes
Good service, staff is well trained. Room very big with big bathroom and big king size bed. Amazing breakfast very good quality of food. We have a city view room because we went there over Christmas and all the other sea view room were booked but our stay was good
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip: best view from terrace of both Vesuvio and Borgo Santa Lucia
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1 Helpful vote
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George R wrote a review Dec 2019
Athens, Greece504 contributions16 helpful votes
+1
The hotel is ideally located overlooking the golf of Naples. Very classy with beautiful and elegant decoration. An upgrade was more than welcome since besides the nice and comfortable room, I had a breathtaking view to Vesuvios.
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Date of stay: December 2019
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LoganJulia wrote a review Nov 2019
41 contributions40 helpful votes
Amazing location. Most amazing view in Naples. The staff is excellent. The rooms are huge and decorated in an exquisite Venetian style. Great wifi speed. Only small, very small, criticisms are: not enough english tv channels (not what you come to naples for) and the rooms have super thin walls so when the maids were cleaning the nearby rooms all you can hear is furniture being dragged across the floor.
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Date of stay: November 2019Trip type: Traveled with friends
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PRICE RANGE
$115 - $440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
excelsior hotel naples
FORMERLY KNOWN AS
Hotel Excelsior
LOCATION
ItalyCampaniaProvince of NaplesNaplesSan Ferdinando
NUMBER OF ROOMS
101
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Frequently Asked Questions about Eurostars Hotel Excelsior
Which popular attractions are close to Eurostars Hotel Excelsior?
Nearby attractions include Castel dell'Ovo (0.2 miles), Santa Lucia (0.1 miles), and Gallo Sprint (0.2 miles).
What are some of the property amenities at Eurostars Hotel Excelsior?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Eurostars Hotel Excelsior?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eurostars Hotel Excelsior?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Eurostars Hotel Excelsior?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Eurostars Hotel Excelsior?
Conveniently located restaurants include 28 Posti Bistrot Con Gusto, Ziopè Trattoria 2.0, and Pizze D'Autore Maestro Pizzaiolo Gigi Sorbillo.
Are there opportunities to exercise at Eurostars Hotel Excelsior?
Yes, guests have access to a fitness center during their stay.
Does Eurostars Hotel Excelsior have an airport shuttle?
Yes, Eurostars Hotel Excelsior offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Eurostars Hotel Excelsior located near the city center?
Yes, it is 0.7 miles away from the center of Naples.
Are any cleaning services offered at Eurostars Hotel Excelsior?
Yes, dry cleaning and laundry service are offered to guests.
Does Eurostars Hotel Excelsior offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.