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All reviews m gallery covered courtyard beautiful hotel train station old palace an oasis central courtyard historical building dirty city reception staff hotel restaurant pizza deluxe room luxury hotel amalfi coast busy street small balcony
This Place is just Amazing a Beautiful old Italian Palazzo in the middle of the old Naples . The Staff was Great I will recommend this hotel to everybody . a Great place to stay.the restaurant also was very Good
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This is a great hotel and is a bit of an oasis in Naples. We had a superior double room overlooking the covered courtyard.The staff work hard and a special mention for Salvadore who does a super job with a smile on his face. A...More
Date of stay: October 2018
1 Thank David W
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded November 6, 2018
Dear David W,
Thank you for choosing to stay at Palazzo Caracciolo MGallery by Sofitel and providing your honest feedback on TripAdvisor-.
Providing the highest level of hospitality is our number one priority and we are happy to read that you enjoyed your stay with...More
In a hotel like this, you wouldn't expect to get your phone stolen. That's exactly what happened to me. The manager told me the insurance will reimburse it. And then, the insurance decided not to. Staff in this hotel have no word. I am very...More
Date of stay: August 2018
1 Thank CleMoons
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded today
thank you for leaving your candid feedback concerning your stay to palazzo Caracciolo.
Our aim is to make all our guests comfortable and safe and to ensure they have the most enjoyable experience. We do regret if we did not succeed in making...More
Stayed here over New Year and the only reason I’m giving it a four is because of the room. They are very tired looking and the air conditioning was so noisy that we couldn’t have it on. But every other aspect was fantastic. We had...More
Date of stay: December 2018
1 Thank Thyme44
Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by SofitelResponded 1 week ago
Thank you very much for your preference while staying in Naples. We are really delighted to learn you enjoyed so much your stay with us.
We wish to thank you so much as well for your appreciation of our staff and their service,...More
The hotel is located on the eastern edge of the historic center (not a place to be wandering about at night) and on the western edge of a not so appealing neighborhood (a short distance east & south there are alleys/streets lined with prostitutes and...More
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately …Morebuildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. Less
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