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Romeo Hotel

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#18 of 188 Hotels in Naples
Certificate of Excellence
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Romeo Hotel
Romeo Hotel
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837 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Sydney
Reviewed 1 week ago NEW

Without doubt the hotel, staff and facilities where the best I experienced in Italy. I would find it difficult to say a bad word about the hotel and staff and it would be hard to rate the hotel less than excellent.

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Helpful?
Thank Andrew S
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear Andrew S We love you. Your words sound magnificently ! Thank you so much we look forward to welcome you during your next stay in Italy. Best regards

Hong Kong, China
Reviewed 3 weeks ago via mobile

Just stayed 4 nights at the hotel. I think that the location is perfect, we managed to visit the city leaving our car parked in a garage. The city is amazing and the view from the hotel is quite nice. We had a seaview room. Naples is a port city therefore the big ships can't be avoided. Looking beyond you'll...

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2Thank worldseeker79
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear worldseeker79 Thank you for your review. We are so glad that you appreciate our design and furniture. At the same time we are shocked regarding your deep disappoint on our restaurant. Dinner at Il Comandante is characterized by an elaborate cuisine, merging ingredients from the land and sea with cosmopolitan nuances. Chef Bianco’s cuisine aims to exalt the taste...

Jalon, Spain
Reviewed 4 weeks ago via mobile

It is well documented that this hotel is in the port area but nothing prepared me for quite how shocking the outlook is. Surrounded by roadworks and traffic overlooking some decaying old cold storage facility, the hotel at night is all pretty and lit and you can't really see the mess around it but by day it really is horrific,...

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Helpful?
Thank Sarah R
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear Sarah R We thank you for your stay at the Romeo hotel. On our web site it is well detailed that our property is Located in the heart of the city, the hotel’s central location offers many nearby attractions and points of interest within short walking distance, such as San Carlo Theater, Piazza del Plebiscito, the city’s vibrant historic...

Leende, The Netherlands
Reviewed December 16, 2016

The floor above our room was a party going on (could happen, no problem), but please say it to us by checking the room, because we were with our son (11y). I will not go write the whole situation in detail, the only thing what really bothers me is, the hotel manager not even say 1 sorry during the 2...

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Helpful?
Thank gwilson81
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear gwilson81 There are different kinds of reviewers; those who wants share with the community their personal positive experiences and those who have had a bad one. In order to reply to bad comments, we are used to understand and verify our eventually mistakes, that helping us to improve our elevated service standard or identify behind them particular guests not...

London
Reviewed December 11, 2016

As soon as we arrived at the check in desk we were told that breakfast wasn't included in our rate of course we knew this but in lieu of any proper welcome... well let's just say it set the tone also the three pages of what guests are forbidden from doing contained in the in room guide should have been...

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Helpful?
Thank RachelKLondon
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear RachelKLondon We are very desolated about learning the content of your review. The customer service is a top priority for the Romeo hotel and we appreciate all feedback that we receive, which we use to continually improve our service and guest experience. Although in your case we are deeply surprised to read what happened in the way described by...

Reviewed November 29, 2016 via mobile

Napoli id antic city, the port is part of the city so you'll realise the view isn't as great as it could be at the Excelsior or Santa Lucia hotels. Nevertheless, it's isn't far from the old town and near the main shopping streets. Very clean and quite you sometimes feel like nobody is around but I can assure you...

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Helpful?
Thank Mehdi J
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear Mehdi J A famous song says “Depende, de según como se mire todo depende”. The Romeo hotel View is the best one for who want to capture the Bay of Naples. The Moon above the Vesuvio and the amazing Capri island framed in the same picture. Not to mention the dynamic and emotional movement created by all the cruise...

Reviewed November 25, 2016 via mobile

Oh dear. The hottest and most unbearable hotel I have ever stayed in, did not sleep at all. They turn the entire air con off for winter. Unacceptable behaviour. So hot and stuffy we could hardly breath and were sticky all the time. Not pleasant. And they suggested we open the room windows. Thanks. Which didn't help (the front suite...

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Helpful?
2Thank DSP1
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

DearDSP1 We want to thank you for your review and we are deeply glad you appreciate our Michelin starred Restaurant il Comandante. At the same time we are very desolated about learning some points on it. Partially in according with what declared by you, we confirm that in Naples almost always shines the sun, almost never snows and temperatures touch...

leicester, United Kingdom
Reviewed November 20, 2016

could not find any fault with this hotel, would recommend this place to everyone. hope to come back soon. rooms are very big and comfortable. the only problem was with the elivators, we had to wait too long to get one. still whilst waiting you could take in the suroundings

Review collected in partnership with this hotel
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Thank Avtar K
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear Avtar K Thank you for your review. We are so proud you want recommend our property to everyone and we hope to wait no long to welcome you again. Please accept our apologize for delay of the elevator, in fact the hotel was full during your stay and both our two elevators had to work endless. Looking forward to...

krakow
Reviewed November 20, 2016 via mobile

What a nice place for romantic WE. We got great time We have taken the offer with guid tour and the dinner at the one star restaurant inside the hotel Everything was great service, quality of the room, the breakfast and the view The tour was amazing with a driver speaking about HIS town and the guid for the history/culture...

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Thank daviddepologne
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear daviddepologne What nice review you made, we really want to thank you. It has been our pleasure to welcome you at our property and we hope you will come back soon to live any other romantic and exciting moments with your Juliet. Best regards

Montreux, Switzerland
Reviewed November 16, 2016 via mobile

Romeo hotel is the best hotel in Naples , the location is so great , the room is beautiful and clean , the bed is so comfortable , the staff are friendly , this is my second time staying at the hotel and I will come back again.

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Helpful?
Thank adel a
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear adel a Thank you for sharing your experience at our property. We are so proud to read your comments and to have a special guest like you are. Come back soon at the Romeo hotel it will be a pleasure to welcome you again. Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Designed by the famous Japanese architect Kenzo Tange & Associates from Tokyo, Romeo hotel is the perfect balance of modern design, contemporary art and antiques expressed in the highest quality “Made in Italy”. 83 luxury accommodations, an amazing rooftop pool and a 10,000 sq ft luxury SPA, for a memorable experience of luxury and bliss. Romeo hotel’s gastronomic offer includes a refined Sushi Bar & Restaurant in the lobby area and the Michelin Star awarded gourmet restaurant Il Comandante on the 10th floor. An authentic luxury experience. ... more   less 

Additional Information about Romeo Hotel

Address: Via Cristoforo Colombo 45, 80133, Naples, Italy
Location: Italy > Campania > Province of Naples > Naples
Price Range: $237 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Romeo Hotel 5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Romeo Hotel Naples
Hotel Style:
#2 Spa Hotel in Naples
#11 Luxury Hotel in Naples
#16 Business Hotel in Naples
#21 Romantic Hotel in Naples
#37 Family Hotel in Naples
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Questions & Answers

Here's what travelers have asked, with answers from Romeo Hotel staff and other travelers.
13 questions
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cambridge,ma
Grand Cayman
Grand Cayman
over a year ago
Grand Cayman

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Questions? Get answers from Romeo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book an upper floor.”
 of 5 bubbles RachelKLondon, Dec 11, 2016 | Read review
“Go to a high floor to get a better view”
 of 5 bubbles D5064ZYdavidb, Nov 2, 2016 | Read review
“I like the 4th floor on the backside away from traffic. Room 404 is on the corner and has an extra window.”
 of 5 bubbles WyanIbiza, Oct 25, 2016 | Read review
“We had a corner studio room with plenty of light & view of the bay.”
 of 5 bubbles RichardC486, Oct 23, 2016 | Read review
“there is no view except from 8th floor”
 of 5 bubbles 849klausf, Oct 16, 2016 | Read review
5 of 5
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