ROMEO hotel
1,659 reviews
#23 of 220 Hotels in Naples
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Via Cristoforo Colombo 45, 80133, Naples Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$434
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
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360
Panoramas (21) Room & Suite (376)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ROMEO hotel
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#23 of 220 hotels in Naples
Location
Cleanliness
Service
Value
Travelers' Choice
Designed by the famous Japanese architect Kenzo Tange & Associates from Tokyo, Romeo hotel is the perfect balance of modern design, contemporary art and antiques expressed in the highest quality “Made in Italy”. 79 luxury accommodations, an amazing rooftop pool and a 10,000 sq ft luxury SPA, for a memorable experience of luxury and bliss. Romeo hotel’s gastronomic offer includes a refined Lobby Bar and the Michelin Star awarded gourmet restaurant Il Comandante on the 10th floor. An authentic luxury experience.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
Languages Spoken
English, French, Italian
Location
Full view
100Great for walkers
Grade: 100 out of 100
149Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
Contact
Via Cristoforo Colombo 45, 80133, Naples Italy
Name/address in local language
Getting there
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1,659Reviews29Q+A100Room tips
Reviews
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Popular mentions
On our last night at 2:50am I got a notification from my bank saying a payment had been declined, the hotel had copied my card and tried to take out £645, luckily I didn’t have enough money in my account for them to take it. Did speak to reception about it and they were very panicked and said it was a system error of theirs and does sometimes happen which doesn’t seem right to me. Never been to a hotel where that’s happened before and we paid our deposit at the beginning of our stay so wasn’t anything to do with that. Hotel was alright, not in an amazing area or views but we knew that from seeing pictures on here and Instagram. Spa was nice and room modern.
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Response from Antonella Graziano, Marketing at ROMEO hotel
Responded Oct 7, 2020
Dear Allydenman96, thank you fro your review. As per 5 star hotels check-in procedures, we have just done a pre-authorization on your credit card equal to the total stay plus incidentals. This pre-authourization has been automatically released at the check-out, as you paid with your credit card. We did not copy your card, for sure. Regards.
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I had a great experience in this hotel with my friends for four days. Sadly due to covid there were very few other guests and the pool was restricted. Even with those restrictions the hotel was still amazing, they gave us great and friendly service. They had some amazing wines and restaurants. The interior is full of art and modern touches, a very nice games room to play some pool and listen to music and have some drinks. Their staff speaks very good english. I would really recommend this hotel to anyone staying in naples.
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from Antonella Graziano, Marketing at ROMEO hotel
Responded Sep 22, 2020
Dear martijnverb, We are very grateful for your positive review on Tripadvisor community. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards.
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Good points first. Staff were lovely, friendly and very helpful. Rooms were well equipped and clean. Now for the reality. We were in a Deluxe Harbour View room with in their words “a panoramic view of the Port of Naples and the harbour of Naples” and a “splendid view of land and sea”. They should write fairly tales because this is far from the truth (as my photos will show). From our room we had a splendid view of a large car park and a very drab, decrepit brown building. We could see a scrap of harbour between the ferries and Mt Vesuvius peeking over the top of the ugly brown building (if we stood at the window), from the bed it’s basically ugly building, as can be seen in my pics. We believe that the rooms are drastically overpriced and the website deceiving/misleading. The sales manager did move us to another room after we approached them with our complaints but that didn’t really alleviate the problem.…
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Antonella Graziano, Marketing at ROMEO hotel
Responded Sep 18, 2020
Dear I4226ALdarrenb, thank you for your review. We appreciate your words about the staff and the equipment of the room. On the other side, we are surprised about you wrote regarding the view from your room. You booked a Deluxe Harbour View, which is a room with a view over the harbour. The pics you took are the same we have on our website. We just assigned to you the same room type booked. Kind regards.
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Gret stay in Naples. Hotel received you in full security regarding Covid. All part of the hotel are well desing, and the small pool on the top a great place to enjoy the view on Vesuvio. The room are large, and very confortable
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Review collected in partnership with this hotel
Date of stay: August 2020Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from Antonella Graziano, Marketing at ROMEO hotel
Responded Sep 3, 2020
Dear emk06, We are very grateful for your positive review on Tripadvisor community. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards.
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We have just checked out from a lovely stay at Romeo hotel. We booked this last minute & were so pleased with the service. Room was spotless & the housekeeper was excellent, she even ironed some clothes for us. The gym is just incredible with Technogym equip throughout, very high spec & we got great use out if it during our stay. Spa also is one of the nicest I've ever experienced and was a welcome recovery after the gym. Although the Michelin star restaurant was closed, the food in the bar/restaurant was excellent & the service just top notch. Very friendly & attentive staff & were so accommodating. Most importantly tye C-19 procedures were top notch & social distancing guidelines adhered to throughout. Perfect location for ferry day trips to Sorrento & Capri or a short stroll to promenade. Highly reccomend & thank you to all the wonderful staff for a memorable stay. 😊 5 star hotel with 5star service!…
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Antonella Graziano, Marketing at ROMEO hotel
Responded Aug 12, 2020
Dear 125galwaygirl, We are very grateful for your positive review on Tripadvisor community. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards.
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PRICE RANGE
$336 - $499 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romeo hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesPorto
NUMBER OF ROOMS
79
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Claim Your Listing Frequently Asked Questions about ROMEO hotel
Which popular attractions are close to ROMEO hotel?
Nearby attractions include Aenigma Escape Rooms (0.08 miles), Fontana Del Nettuno (0.10 miles), and Castel Nuovo - Maschio Angioino (0.2 miles).
What are some of the property amenities at ROMEO hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at ROMEO hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ROMEO hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to ROMEO hotel?
Conveniently located restaurants include Trattoria Pizzeria La Lazzara, Stritt Stritt, and Sea Front Pasta Bar.
Are there opportunities to exercise at ROMEO hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does ROMEO hotel have an airport shuttle?
Yes, ROMEO hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is ROMEO hotel located near the city center?
Yes, it is 0.2 miles away from the center of Naples.
Are any cleaning services offered at ROMEO hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ROMEO hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.