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ROMEO Napoli

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Traveler (1057)
360
Panoramas (21)
Room & Suite (446)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#26 of 216 hotels in Naples
Location
4.1
Cleanliness
4.6
Service
4.4
Value
3.9
Travelers' Choice
Designed by the famous Japanese architect Kenzo Tange & Associates from Tokyo, Romeo hotel is the perfect balance of modern design, contemporary art and antiques expressed in the highest quality “Made in Italy”. 79 luxury accommodations, an amazing rooftop pool and a 10,000 sq ft luxury SPA, for a memorable experience of luxury and bliss. Romeo hotel’s gastronomic offer includes a refined Lobby Bar and the Michelin Star awarded gourmet restaurant Il Comandante on the 10th floor. An authentic luxury experience.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Babysitting
Indoor play area for children
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Snack bar
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Minibar
Flatscreen TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Italian
4.5
1,817 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Many guests commend ROMEO Napoli for its impeccable cleanliness and stylish atmosphere, which contribute to a welcoming and modern ambiance throughout the property. The service at ROMEO Napoli generally garners positive remarks for the staff's professionalism and friendliness, although a minority have reported less satisfactory experiences. While the rooms are celebrated for their modern amenities and comfort, some visitors have noted that they can feel cramped. Despite the central location being popular for its convenience, opinions on the nearby harbor are mixed. However, travelers often feel that the hotel's rates may not fully correspond with the overall value, particularly when factoring in additional costs for services like room service.
Location
Convenient
Atmosphere
Eclectic
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Professional
Amenities
Well-appointed
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1817Reviews34Q+A100Room tips
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Justin K wrote a review Feb 3
Boston, Massachusetts17 contributions2 helpful votes
Loved our stay at this beautiful and modern hotel on the Napoli waterfront. Very walkable to restaurants and attractions. The pool area could use some updating but it does have a spectacular view of Vesuvius. Be sure to check out and enjoy the luxurious spa during your stay, which sets the Romeo apart from other options.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded 3 days ago
Dear V2616BCjustinK, Thank you for sharing your review with the community of Tripadvisor! We appreciate your kind words and are delighted to hear that you enjoyed your stay at our hotel in Napoli. We hope to welcome you back again soon for another enjoyable stay as we're excited to announce the opening of La Terrazza,a rooftop bar & restaurant with an infinity pool. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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falala wrote a review Jan 2024
Montreal, Canada401 contributions138 helpful votes
We had a great time. Breakfast were the highlight. The view and the great tasty selection. We looked forward to it every morning. The hotel is also well located to access the city centre and the ferries. We also went to their bar (credit) and the spa. We loved the spa. The room decors were great as well. The staff was very welcoming and very attentive. We felt well taken care of. We had friend meet us at the hotel and were impressed with all the amenities.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded 4 weeks ago
Dear Fari514, Thank you for sharing your positive review with the community of Tripadvisor. We're thrilled to hear that you enjoyed your stay with us, especially our delicious breakfasts, stunning views, and convenient location. We're delighted that you had a fantastic experience and that you appreciated the room decor. Our team works hard to provide exceptional service, and we're glad to hear that you felt well taken care of. We hope to welcome you back soon! Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ana-Maria Z wrote a review Oct 2023
Philadelphia210 contributions111 helpful votes
Impressive modernity with many bells and whistles. Staff attentive and competent. Breakfast buffet amazing. Two offerings comments: the pool was a small plunge pool (more like a large bathtub), and they were cagey about open restaurants (the one still in reviews was closed for renovations). Worth a change from the typical high-end hotels in older buildings.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded Dec 6, 2023
Dear Ana-Maria, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be a snazzy luxury experience with a modern touch and appreciated the competence and attentiveness of our staff. It is always a pleasure to know that our guests enjoy our impressive and amazing breakfast buffet, the contemporary features and the amenities we provide. With regards to the pool size, we sincerely apologize for any inconvenience, however, a new rooftop bar & restaurant, La Terrazza, will open in 2024, featuring an infinity pool and an exclusive space furnished with elegant loungers and cabanas. We hope to have the opportunity to welcome you back and provide an even more seamless and enjoyable experience during your next visit. Thank you for choosing ROMEO Napoli. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew S wrote a review Oct 2023
2 contributions
No way this is a 5 star hotel. Ugly design. Tiny rooms. Pictures are highly deceptive. Pool is tiny. Spa is low quality. Silly expensive for what you get. Then they used a ridiculous exchange rate when converting from EUR to USD when billing me.
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Date of stay: October 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded Dec 6, 2023
Dear AndrewsH679010, We appreciate you sharing your feedback regarding your recent experience at our hotel, and we sincerely apologize for any aspects that fell short of your expectations. We are disheartened to learn that you found the design unappealing and the rooms smaller than expected. It is our intention to provide a comfortable and aesthetically pleasing environment, and we regret if we did not meet this standard for you. Your feedback is invaluable to us, and we are committed to addressing these concerns to enhance the overall guest experience. We appreciate your honesty and hope you might reconsider giving us another opportunity in the future. If you have any further details to share or if there's anything specific you'd like us to address, please feel free to reach out directly. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephanie K wrote a review Oct 2023
13 contributions1 helpful vote
The hotel was in a convenient location to what we planned on doing throughout our trip. Hotel staff was very friendly and the hotel itself was clean. Our room was spacious and comfortable. The fitness center is everything you could ask for in a hotel and gym and then some! We would definitely stay here again if our travels bring us back to Naples.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded Dec 6, 2023
Dear StephaniekX736TE, Thank you for your wonderful feedback! We're thrilled to hear that our hotel's location suited your plans and that you found our staff to be friendly. We appreciate your kind words regarding our spacious room and the well-equipped fitness center, we are delighted that you would consider staying with us again if your travels lead you back to Naples. We look forward to welcoming you again in the future! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sabrina77Beck wrote a review Oct 2023
Harwinton, Connecticut1 contribution
Nothing but the best ambiance, decor, comfort, and amenities coupled with hip art throughout the facility. The concierge was friendly and helpful and the breakfast top notch with delicious fresh pastries. We spoiled ourselves and enjoyed every minute!
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded Dec 6, 2023
Dear Sabrina77Beck, Thank you for sharing your delightful experience with the Trip Advisor community! We're thrilled to hear that you enjoyed the artistic elegance, ambiance, decor, comfort, and amenities throughout our facility. It's wonderful to know that our concierge provided friendly and helpful assistance, and that you indulged in a top-notch breakfast. Spoiling our guests and ensuring a memorable experience is our goal, and we're delighted to hear that you enjoyed every minute of your stay. We appreciate your kind words and look forward to welcoming you back for another indulgent experience in the future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeffeugene44 wrote a review Oct 2023
1 contribution
Overall beautiful property with very helpful staff. Location is perfect to explore Naples. Price is very high but for Naples we are glad we splurged and saw as much as we did. The ferry launch to Capri was literally right in front of the property
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded Dec 6, 2023
Dear Jeffeugene44, Thank you for your positive review! We're delighted that you found our property beautiful, our staff helpful, and our location perfect for exploring Naples. The convenience of the ferry launch to Capri being right in front of the property is indeed a fantastic bonus. Your comments are extremely important for us to continue improving our service in order to deliver an exceptional guest experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Warmest regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PSaltmarsh wrote a review Oct 2023
Mattapoisett, Massachusetts1 contribution
I was eager and excited about staying at this hotel. The photos online looked amazing. The front desk staff was exceptional, however the rest of the wait staff continuously underperformed and 8 out of 10 times got our bar orders wrong. The pool area was pitiful. The lobby and hotel itself looked nice but it was sadly a case of looks are deceiving.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded Dec 6, 2023
Dear PSaltmarsh, We sincerely appreciate you taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations, and we apologize for any inconveniences you encountered. While we are pleased to hear that the front desk staff exceeded expectations, we are genuinely sorry for any shortcomings you experienced with the wait staff and bar orders. Your comments will be shared with our team for improvement in service consistency. We also apologize if the pool area did not meet your expectations, however, a new rooftop bar & restaurant, La Terrazza, will open in 2024, featuring an infinity pool and an exclusive space furnished with elegant loungers and cabanas. If there's anything specific you would like us to address or if you choose to visit us again, please feel free to reach out to us directly. Thank you for your understanding. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Margaret s wrote a review Sep 2023
1 contribution
The hotel is lovely and the people on the staff were helpful and very pleasant. But the room size and room accommodations were terrible. There was two small drawers for our clothes in the closet so you must live out of your suitcase. Then, there was no room to store the suitcases, and so they were in our way in the small hallway every time we had to leave the room. Folded clothes and paraphernalia had to be left all over the table and desk, so the room always looked messy. We had a view looking over Mt. Vesuvius which was very lovely. At least this gave us the feeling of more space.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Place is OK for one or two nights if you can live out of your suitcase?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded Dec 6, 2023
Dear Margaret, Thank you for sharing your valuable feedback with us. We're pleased to hear that you found the hotel lovely, and we appreciate your kind words about our helpful and pleasant staff. We understand your concerns regarding the room size and storage space, and we apologize for any inconvenience this may have caused. We will certainly take this into consideration as we evaluate ways to enhance the overall guest experience. We're glad that you enjoyed the lovely view of the Vesuvius, providing a positive aspect to your stay. If there are specific preferences or requests you have for future visits, please feel free to let us know, and we'll do our best to accommodate. Thank you for choosing ROMEO Napoli, and we hope to have the opportunity to welcome you back in the future. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard S wrote a review Sep 2023
Reading, Pennsylvania6 contributions
Spa wonderful. Best massage I ever had. Two hours each day in pools and heat rooms included. We used them every day. Michelin star restaurant was gracious, lovely and reasonable. Location near harbor a bit iffy but I’m not sure where in Naples would be better
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Direttore generale at ROMEO Napoli
Responded Dec 6, 2023
Dear Richard S, We're delighted to hear that you enjoyed your stay at our lovely hotel, particularly the wonderful spa experience with the best massage you've ever had. We're thrilled that the Michelin star restaurant provided a gracious and lovely dining experience at a reasonable cost. Your positive comments are truly appreciated. While we understand your perception of the location near the harbor, we're pleased to have had the opportunity to contribute to your overall positive experience. Thank you for choosing ROMEO Napoli, and we hope to welcome you back in the future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$555 - $739 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romeo hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesPorto
NUMBER OF ROOMS
79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ROMEO NAPOLI - Updated 2024 Prices & Hotel Reviews (Naples, Italy)

Frequently Asked Questions about ROMEO Napoli
Which popular attractions are close to ROMEO Napoli?
Nearby attractions include Castel Nuovo - Maschio Angioino (0.2 miles), Fontana del Nettuno (0.10 miles), and Piccolo Teatro Lazzari Felici (0.3 miles).
What are some of the property amenities at ROMEO Napoli?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at ROMEO Napoli?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ROMEO Napoli?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at ROMEO Napoli?
Yes, parking is available to guests.
What are some restaurants close to ROMEO Napoli?
Conveniently located restaurants include Green M'ama, Il tempio di Maradona , and Osteria Da Ciccio e Mery.
Are there opportunities to exercise at ROMEO Napoli?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does ROMEO Napoli have airport transportation?
Yes, ROMEO Napoli offers airport transportation for guests. We recommend calling ahead to confirm details.
Is ROMEO Napoli located near the city center?
Yes, it is 0.2 miles away from the center of Naples.
Are any cleaning services offered at ROMEO Napoli?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ROMEO Napoli?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.