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Via Cristoforo Colombo 45, 80133, Naples Italy
Lowest prices for your stay
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$460
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$388
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Free cancellation until 08/24/22
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Traveler (992)
360
Panoramas (21)
Room & Suite (436)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ROMEO Hotel
Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 239 hotels in Naples
Location
4.1
Cleanliness
4.5
Service
4.3
Value
3.9
Travelers' Choice
Designed by the famous Japanese architect Kenzo Tange & Associates from Tokyo, Romeo hotel is the perfect balance of modern design, contemporary art and antiques expressed in the highest quality “Made in Italy”. 79 luxury accommodations, an amazing rooftop pool and a 10,000 sq ft luxury SPA, for a memorable experience of luxury and bliss. Romeo hotel’s gastronomic offer includes a refined Lobby Bar and the Michelin Star awarded gourmet restaurant Il Comandante on the 10th floor. An authentic luxury experience.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Babysitting
Indoor play area for children
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Minibar
Flatscreen TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Italian
1736Reviews33Q+A100Room tips
Traveler rating
  • 989
  • 423
  • 163
  • 88
  • 73
Time of year
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Popular mentions
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Most Recent
Andrew J wrote a review Aug 16
New York City, New York52 contributions33 helpful votes
My wife and I just spent a few nights at the Romeo. The hotel is directly across from the piers where the Capri/Sorrento/Amalfi ferries and cruise ships dock. Rooms facing the Bay offer sunlight and decent views. The hotel is spotless top to bottom. The breakfast (which was included for our stay) is fabulous. Rooms and beds etc are comfortable and well appointed. Staff is helpful and friendly. There is no bar at the Romeo per se; rather, in the evening the 9th floor restaurant transitions to a temporary bar area. I wasn't thrilled with this but it worked fine for a few nights. Location of hotel is good - the places you would want to visit, eg, the opera, museums, many fine restaurants, are all reasonably close. Very east to get a cab there (the front desk will call one and they show up quickly) and the cabs are reasonably priced. We would return.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: ask for a Bay facing room on a high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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olczyk wrote a review Aug 12
Monte-Carlo, Monaco118 contributions310 helpful votes
This hotel have a major problem, the bed are too small , impossible to sleep .. I m 187 cm and 84 kg , then I m normal, but this size of the bed is may be for Italian people ? The reçeption people are not professional, some will excuse them as it s difficult to find good staff after Covid. I did pay full price and receive half the service . As I cannot sleep, I was at the reception at 5 in the morning , telling the manager that I will leave as bed very bad ..he thread me to pay a extra night as I was leaving before expected ..! Of course , I did not even yet explain that we had to call 3 times the reception and wait 4 hours for them to split the double bed in 2 beds as I was with my daughter , and even more bad is that they are no insonorisation in the room as toilet are only séparéd by a small windows , then you heard all the noise of the toilet , very very bad …to avoid
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Daisys_Travel5 wrote a review Aug 7
London, United Kingdom21 contributions9 helpful votes
100% the best hotel in Naples. Really friendly employees and generally a nice place to be. The only small issue with the room is the shower/toilet area. The design of it is so strange. Apart from that, the decor is quirky, they have a cool tv room in the lobby
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David-R-Blackburn wrote a review Aug 4
London, United Kingdom233 contributions80 helpful votes
+1
Laurence and I arrived in Naples for our first ever visit last week: our flight was delayed and I let the Romeo Hotel know, they emailed me straight back and we were greeted with a warm, expectant welcome on Thursday evening. This says a lot about the staff at the Romeo: they are all helpful, attentive, quick to respond (we had to get our mini-bar unlocked and our TV needed to be reset), and unlike other reviewers comments everyone we spoke to understood English. The hotel is an eclectic art gallery full of whimsical touches and the rooms are spacious, clean with really comfortable beds. The lighting system takes some getting used to be but we felt completely at home during our stay. The breakfast buffet is extensive and you can get a great omelette or eggs any way you want. My biggest criticism of breakfast is coffee - not in Italy surely - but if you ask for an Americano or just a filter coffee it takes ages and often arrived only luke warm? Sometimes we'd almost finished breakfast by the time it arrived? It would be much simpler to make a Cafetiere and bring it to the table as they do at so many other hotels. I was confused because there was a lot of staff in the restaurant but overall this is a great place to base yourself in Naples.
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Date of stay: August 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Clayton F wrote a review Jul 2022
Kirkland, Washington101 contributions64 helpful votes
+1
This Small Luxury Hotel brand completely lives up to its name!! From the moment you walk in, you feel super welcome in the luxurious surroundings. The staff are exceptional, the highest standard. We arrived early, the staff arranged drinks at the roof top – and went out of their way to make sure we were comfortable and kept us informed. The suite we stayed in was incredible. The size, the quality of the finishes, design of the room, Bodega soaps in bathroom, unlimited minibar, Dyson hairdryer, electric blinds, auto night lights etc. etc. Our suite had 2 bathrooms, the ability to split room with two sliding doors that blacked out all light. Everything branded Romeo from coat hangers to napkins. The room & bathroom is extremely spacious, with plenty of storage. The bathroom is one of the best you will find at any hotel. The owner of the hotel is into his arts, and evidence of this is all around the hotel. Lots of attention to detail, from the smell of the hallways to layout of the room. Other features on the property include a 1. Game Room that includes Chess, Billiards, Table soccer and more. 2. Roof Top Pool which gets great morning sun - it's on the smaller size but provides great views over the port 3. Gym with Technogym equipment including ~10 cardio devices upstairs and ~15 weight machines. Everything is clean & new. A small kids entertainment room attached to weights room too. 4. Spa – is amazing, you can spend hours in the multiple hot / cool / cold water stations. Great design and reminds me of the spa at Hotel Sofia in Barcelona The location of the hotel is right on the port, so it is easy to get boat to an Island for day (Negombo beach is my recommendation!). Great restaurants options are close by. Naples itself is gritty, so hotel Romeo is like a diamond in the rough, but not too far a drive to get to Sorrento / Positano / Amalfi which provides a beach vibe. Personally, I’d love to see this type of property on a beach close to Amalfi. Only things I could fault was no TV streaming available, and property not fully integrated into the Hyatt apps (i,e, I couldn't check-in via app). The hotel is on the pricey side, but worth it! Being a Hyatt Globalist I've stayed at many SLH & Hyatt properties - Romeo is OUTSTANDING! A special call out to Carmen on the front desk who was amazing. It was her first week on the job, which surprised me as she came across like she has been working there for years, she anticipated my needs & went beyond my expectations – an absolute natural. As a Hyatt Globalist I've interacted with many front desk staff, and Carmen is GOLD STANDARD - the Hyatt Group is lucky to have her! Thank-you Hotel Romeo, you were the BEST!
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Date of stay: July 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Direttore generale at ROMEO Hotel
Responded 2 weeks ago
Dear Clayton F Thank you for your review on TripAdvisor Community. Thank you so much for calling us the BEST. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. As Romeo hotel we want to give to our guests luxury services and amienties. We will improve TV technology to improve our guest’s experience. We appreciate your special comments about our staff and our facilities. Hope to welcome you again sooner! Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mnatwa wrote a review Jul 2022
11 contributions
We were only in town for less than 24 hours before heading on to Positano, but this was a wonderful experience. I don't think we could have encountered a nicer group of front desk staff, manager, and doormen. Everyone was so friendly and the crowning touch was the sweet handwritten note accompanied by a jar of biscotti welcoming us to the hotel. We will return when we come back for longer to Naples.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Direttore generale at ROMEO Hotel
Responded 2 weeks ago
Dear Mnatwa, Thank you for your review on TripAdvisor Community. We really appreciate your special comments about our staff and our facilities. Hope to Welcome you again sooner! Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mettek849 wrote a review Jul 2022
frederiksberg19 contributions18 helpful votes
Most staff speaks no or very poor English. The reception staff was Ok. Terrible TV with no streaming app. Very bad wifi. Boring breakfast. Stupid automatic light system with the effect that a shower longer than one minute is done in darkness and a midnight pee wakes up your partner Very small pool area with no sun reaching the sun beds after 11.30 am
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Direttore generale at ROMEO Hotel
Responded 2 weeks ago
Dear Mettek849, Thank you for your review on TripAdvisor Community. We are sorry that our hotel was not in your satisfaction. It is strange to read his observations on the breakfast that has a wide choice of fresh products and are different every day, the lighting system has been studied ad hoc by a famous studio for energy saving. For the TV and wifi system, we are updating our systems these days and we apologize for what happened. We hope to see you again soon to revive a new #RomeoExperience. Kind Regard. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SJU2353 wrote a review Jun 2022
London, England, United Kingdom2 contributions
It’s a wonderful hotel it was very welcoming, the breakfast buffet is the best one ever anywhere. You can walk to all the best bits of Naples and there is a fantastic beach club just a short drive away for sea swimming and sunbathing
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Direttore generale at ROMEO Hotel
Responded 2 weeks ago
Dear SJU2353, Thank you for your review on TripAdvisor Community. We appreciate your special comments about the breakfast buffet. Looking forward to welcoming you back to Naples and to ROMEO!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TinaT20142014 wrote a review Jun 2022
Toronto, Canada14 contributions5 helpful votes
We stayed at the Romeo Hotel in Naples in June 2022. The staff were so kind and attentive. The hotel manager, Francesco, was extremely helpful and friendly too. The rooms were beautiful and very comfortable and included all the amenities we needed. This hotel was an oasis of luxury that was conveniently located within walking distance of the bustling city center and the Spanish Quarter. I would highly recommend this hotel for anybody visiting Naples or the Amalfi coast.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Direttore generale at ROMEO Hotel
Responded Jun 26, 2022
Dear TinaT20142014, thank you for your review on TripAdvisor. We really appreciate your special comments about our staff and our facilities. Hope to welcome you again sooner! Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
olvpkt wrote a review Jun 2022
London, United Kingdom14 contributions4 helpful votes
+1
Top notch luxury hotel of international standards - sleek, contemporary, elegant. Superbly appointed rooms and large bathrooms. Bottega Veneta amenities. Heavenly comfortable beds - amazing mattress & linen. Excellent sound-proofing & AC. Great dining options - best breakfast ! From July they inform guest the rooftop is going to reopen - following extensive renovations. there will be a larger outdoor pool, lounge bar and a gourmet restaurant. The largest and best Spa among all luxury hotels in Naples !
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: upgrade to any suite is worth every penny
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Direttore generale at ROMEO Hotel
Responded Jun 17, 2022
Dear olvpkt, We are very grateful for your positive review on the Tripadvisor community. We always strive to offer our guests the best and unforgettable experiences and it is very rewarding to become aware that we have succeeded in our goal. Looking forward to welcoming you back to Naples and to ROMEO! Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$365 - $638 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romeo hotel naples
LOCATION
ItalyCampaniaProvince of NaplesNaplesPorto
NUMBER OF ROOMS
79
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Frequently Asked Questions about ROMEO Hotel
Which popular attractions are close to ROMEO Hotel?
Nearby attractions include Castel Nuovo - Maschio Angioino (0.2 miles), Fontana del Nettuno (0.10 miles), and Piccolo Teatro Lazzari Felici (0.3 miles).
What are some of the property amenities at ROMEO Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at ROMEO Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ROMEO Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at ROMEO Hotel?
Yes, parking is available to guests.
What are some restaurants close to ROMEO Hotel?
Conveniently located restaurants include Gusto Marigliano Ristorante Pizzeria, Trattoria Pizzeria La Lazzara, and Stritt Stritt.
Are there opportunities to exercise at ROMEO Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does ROMEO Hotel have airport transportation?
Yes, ROMEO Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is ROMEO Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Naples.
Are any cleaning services offered at ROMEO Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ROMEO Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.