100% the best hotel in Naples. Really friendly employees and generally a nice place to be. The only small issue with the room is the shower/toilet area. The design of it is so strange. Apart from that, the decor is quirky, they have a cool tv room in the lobby
Laurence and I arrived in Naples for our first ever visit last week: our flight was delayed and I let the Romeo Hotel know, they emailed me straight back and we were greeted with a warm, expectant welcome on Thursday evening. This says a lot about the staff at the Romeo: they are all helpful, attentive, quick to respond (we had to get our mini-bar unlocked and our TV needed to be reset), and unlike other reviewers comments everyone we spoke to understood English. The hotel is an eclectic art gallery full of whimsical touches and the rooms are spacious, clean with really comfortable beds. The lighting system takes some getting used to be but we felt completely at home during our stay. The breakfast buffet is extensive and you can get a great omelette or eggs any way you want. My biggest criticism of breakfast is coffee - not in Italy surely - but if you ask for an Americano or just a filter coffee it takes ages and often arrived only luke warm? Sometimes we'd almost finished breakfast by the time it arrived? It would be much simpler to make a Cafetiere and bring it to the table as they do at so many other hotels. I was confused because there was a lot of staff in the restaurant but overall this is a great place to base yourself in Naples.…
This Small Luxury Hotel brand completely lives up to its name!! From the moment you walk in, you feel super welcome in the luxurious surroundings. The staff are exceptional, the highest standard. We arrived early, the staff arranged drinks at the roof top – and went out of their way to make sure we were comfortable and kept us informed. The suite we stayed in was incredible. The size, the quality of the finishes, design of the room, Bodega soaps in bathroom, unlimited minibar, Dyson hairdryer, electric blinds, auto night lights etc. etc. Our suite had 2 bathrooms, the ability to split room with two sliding doors that blacked out all light. Everything branded Romeo from coat hangers to napkins. The room & bathroom is extremely spacious, with plenty of storage. The bathroom is one of the best you will find at any hotel. The owner of the hotel is into his arts, and evidence of this is all around the hotel. Lots of attention to detail, from the smell of the hallways to layout of the room. Other features on the property include a 1. Game Room that includes Chess, Billiards, Table soccer and more. 2. Roof Top Pool which gets great morning sun - it's on the smaller size but provides great views over the port 3. Gym with Technogym equipment including ~10 cardio devices upstairs and ~15 weight machines. Everything is clean & new. A small kids entertainment room attached to weights room too. 4. Spa – is amazing, you can spend hours in the multiple hot / cool / cold water stations. Great design and reminds me of the spa at Hotel Sofia in Barcelona The location of the hotel is right on the port, so it is easy to get boat to an Island for day (Negombo beach is my recommendation!). Great restaurants options are close by. Naples itself is gritty, so hotel Romeo is like a diamond in the rough, but not too far a drive to get to Sorrento / Positano / Amalfi which provides a beach vibe. Personally, I’d love to see this type of property on a beach close to Amalfi. Only things I could fault was no TV streaming available, and property not fully integrated into the Hyatt apps (i,e, I couldn't check-in via app). The hotel is on the pricey side, but worth it! Being a Hyatt Globalist I've stayed at many SLH & Hyatt properties - Romeo is OUTSTANDING! A special call out to Carmen on the front desk who was amazing. It was her first week on the job, which surprised me as she came across like she has been working there for years, she anticipated my needs & went beyond my expectations – an absolute natural. As a Hyatt Globalist I've interacted with many front desk staff, and Carmen is GOLD STANDARD - the Hyatt Group is lucky to have her! Thank-you Hotel Romeo, you were the BEST!…
We were only in town for less than 24 hours before heading on to Positano, but this was a wonderful experience. I don't think we could have encountered a nicer group of front desk staff, manager, and doormen. Everyone was so friendly and the crowning touch was the sweet handwritten note accompanied by a jar of biscotti welcoming us to the hotel. We will return when we come back for longer to Naples.
Most staff speaks no or very poor English. The reception staff was Ok. Terrible TV with no streaming app. Very bad wifi. Boring breakfast. Stupid automatic light system with the effect that a shower longer than one minute is done in darkness and a midnight pee wakes up your partner Very small pool area with no sun reaching the sun beds after 11.30 am
It’s a wonderful hotel it was very welcoming, the breakfast buffet is the best one ever anywhere. You can walk to all the best bits of Naples and there is a fantastic beach club just a short drive away for sea swimming and sunbathing
We stayed at the Romeo Hotel in Naples in June 2022. The staff were so kind and attentive. The hotel manager, Francesco, was extremely helpful and friendly too. The rooms were beautiful and very comfortable and included all the amenities we needed. This hotel was an oasis of luxury that was conveniently located within walking distance of the bustling city center and the Spanish Quarter. I would highly recommend this hotel for anybody visiting Naples or the Amalfi coast.
Top notch luxury hotel of international standards - sleek, contemporary, elegant. Superbly appointed rooms and large bathrooms. Bottega Veneta amenities. Heavenly comfortable beds - amazing mattress & linen. Excellent sound-proofing & AC. Great dining options - best breakfast ! From July they inform guest the rooftop is going to reopen - following extensive renovations. there will be a larger outdoor pool, lounge bar and a gourmet restaurant. The largest and best Spa among all luxury hotels in Naples !
I would definitely return to this hotel. From the second we walked in we felt so welcome. The hotel itself it like being in wonderland. Its beautiful and the décor they have around the place is breathtaking. I wish we would have had more time in this ultra modern, friendly, classy place.
I saw the hotel as part of an article in the airplane magazine. my wife and i were we staying in Amalfi for the week and decided to try out the Romeo Hotel for our last night in Italy. Great choice. the rooms were modern, convent, well appointed. excellent choice, we would stay again.