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Arrived and was offered a complimentary upgrade to a nearly top floor room, which was incredible, in future I would happily pay the extra for the view and beautiful room.
The hotel is ever so slightly dated but still beautiful appointed, small touches like the...More
nh hotel is located center of Naple Tour.
all kind of tour site is able to come to walk
and my receptionist ; Rossella, she upgraded to The Superia room , 30 floor.
and the kindness service makes me to not to forget day here....More
The staff is amazing gentle and friendly.... and we was lucky enough that we had the occasion of staying in one of the room at last floor where all is super new stylish and with a breathtaking view... service great and right in the middle...More
Response from Lorenzo N, Direttore at NH Napoli AmbassadorResponded 1 week ago
thank you for your amazing review!
We are proud to have been able of providing a memorable experience.
Sleeping on the highest room in Italy is indeed an experience itself, enjoyng the view on the Gulf of Naples is simply priceless.
This hotel is perfectly positioned to enjoy Naples. The hotel is well appointed and the rooms are comfortable with everything you might need. Its a city centre hotel so its been hard used and there was some minor cosmetic damage to the room but it...More
Thank barry c
Response from Lorenzo N, Direttore at NH Napoli AmbassadorResponded June 12, 2017
thank you for having chosen the NH Napoli Ambassador for your recent stay in Naples.
I would like to thank you for having appreciated our location and the level of our overall service.
Thank you for what your have typed about us, I...More
Having used the NH Ambassador and NH Collection hotels for my tour group in Spain and the Netherlands, I had high expectations for the NH Napoli Ambassador. Sorry to say that this hotel disappointed on every level except the view of the harbour. The Front...More
2 Thank Lynn M
Response from Lorenzo N, Direttore at NH Napoli AmbassadorResponded May 18, 2017
I do apologize for not having provided the level of service you expected.
I am truly sorry for the experience you have described regarding our restaurant.
In fact, usually the quality of our cuisine represents a motive of pride for this hotel.
$92 - $188 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Green Hotel in Naples
#28 Family Hotel in Naples
#31 Business Hotel in Naples
#33 Romantic Hotel in Naples
#39 Luxury Hotel in Naples
Family Rooms ,
Number of rooms
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Response from Gennaro410 | Property representative |
we can suggest to take a train from the main central station of Naples, known as Garibaldi station (Line 1), till Toledo station one of the most beautiful subway in the world! Then from Toledo station you... More
we can suggest to take a train from the main central station of Naples, known as Garibaldi station (Line 1), till Toledo station one of the most beautiful subway in the world! Then from Toledo station you have to walk for a few minutes till our hotel.