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NH Napoli Ambassador

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#52 of 190 Hotels in Naples
GreenLeadersSilver level
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NH Napoli Ambassador
NH Napoli Ambassador
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1,651 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Craiova, Romania
Level Contributor
12 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very good hotel, an excellent choice for Napoli. Near the old center, the port, the Plebiscito Square. The airport bus stops nearby. Many restaurants in the area. I had a room overlooking Vesuvius, the harbor and the island of Capri. Wonderful! Excellent breakfast with fruit and fresh juices and local specialties.

Helpful?
Thank EVIA M
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear EVIA M, we are happy to hear you were more than pleased with your stay and loved your room. Thanks for this awesome review. It was a pleasure having you and we hope to see you again some time. Kind regards, Gennaro Robustelli per Israel Navarro More 

Sipoo, Southern Finland, Finland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our expectations were not very high after reading the experiences from visitors of this hotel from Tripadvisor, some of them were very good and a lot not so good. At the time of checking in the reception told that there were no double-bed rooms available and asked if that was ok. I guess I looked quite disappointed as the receptionist... More 

Helpful?
Thank Sarivep
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Sarivep, thank you so much for your valued feedback with regards to your recent stay at NH Napoli Ambassador. We are pleased to hear that you did enjoy your stay with us and that we were able to meet your expectations. Thank again, for your review, and we look forward to welcoming you back again, very soon. Gennaro Robustelli... More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Good choice of hotel, in the Centre of Naples! Without providing parking of course! Great breakfast, clean rooms and helpful staff! Very nice view since we lived on the 22nd floor! Free Internet in the room! I recommend it to all of you!

Helpful?
Thank Cvrochidis
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Cvrochidis, many thanks for reviewing your recent stay with us at NH Napoli Ambassador. We are so pleased that you enjoyed your time at our hotel and we are truly dedicated to giving the best possible service. Looking forward to welcome you back in the very near future. Gennaro Robustelli per Israel Navarro More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 4 nights. The location is good and the staff is really friendly. They help you out with every single question. The room was quite old, but had a really nice view (sea side). It's a big hotel so don't expect total silence during night. We enjoyed our stay in this hotel.

Helpful?
Thank Manjana L
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Manjana L, thank you for taking the time to share your most recent experience at NH Napoli Ambassador. Providing impeccable services and facilities to our guests is our utmost priority. We do appreciate you sharing your feedback with us. We look forward to your next stays. Gennaro Robustelli per Israel Navarro More 

London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel with amazing views of Naples both the bay and Vesuvius. Room was nice although a bit tired but the views were stunning. Breakfast was basic and very busy. Staff were pleasant. Hotel located very close to the main harbour were all the ferries were located to go to Amalfi coast and Capri so great location!

Helpful?
Thank KathrinPrangaWells
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear KathrinPrangaWells, thank you for taking the time to share your kindly review of our hotel. We are delighted that you enjoyed every aspect of your stay. We really hope to welcome you again soon in Naples. Best regards, Gennaro Robustelli per Israel Navarro More 

Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I wanted to say thanks to the hotel staff for all care we had upon check in. I must compliment Davide who was in charge of our check in. When we got at the hotel, our booking wasn't on their system (we made it via Booking.com and it was still active) and he did all he could to help us... More 

Helpful?
Thank Bernardo C
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Bernardo C, Thank you for taking the time to post your review and we certainly appreciate you doing so. The team will be thrilled to learn of your kind comments and in particular Davide. We look forward to welcoming you back soon at NH Napoli Ambassador. Kind regards, Gennaro Robustelli per Israel Navarro More 

Amsterdam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Personnel needs to be better trained to deal with real problems. The response to a broken AC unit was all Public relations but no action. Less creativity in the PR department and more commitment to real problem solving would have been more adequate.

Review collected in partnership with NH Hotels

Helpful?
Thank decil
Livigno, Italy
1 review
5 of 5 stars Reviewed 3 weeks ago

the rooms were so classic and beautifully decorated with crisp white sheets,,breakfast was absolutely outstanding,staff were wonderful and reception staff very friendly and helpful!Will stay there again anytime!

Helpful?
Thank smailes2016
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear smailes2016, thank you so much for giving us a 5 star rating and for your kind words. It sounds like you had a great stay and enjoyed all the service, staff and breakfast too. We are happy to hear that you will come back again! Kind regards, Gennaro Robustelli per Israel Navarro More 

Western Finland, Finland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is well located, and within walking distance to all attractions in the historic centre. The lobby area is in good shape and the staff is helpful. The room was not in perfect condition and there are clear signs of wear and tear. The room was clean, though. The other family travelling with us had to change their room... More 

Helpful?
Thank Don_Mikko
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Don_Mikko, thank you for taking the time to share your most recent experience at the NH Napoli Ambassador. We are glad to hear you enjoyed our service and good location in the city centre of the city. Thank you for your feedback and we look forward to welcoming your return! Kind regards, Gennaro Robustelli per Israel Navarro More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My partner and I stayed at the NH in Naples for the final three nights of our holiday. We enjoyed our stay. The hotel is in a good central location and they offer a great selection at breakfast. The view from our room was lovely. The room was a little worn in places - marks on the wall and around... More 

Helpful?
Thank Ripley2603
Gennaro410, Responsabile relazioni con la clientela at NH Napoli Ambassador, responded to this review

Dear Ripley2603, thank you for staying at NH Napoli Ambassador and for providing us with feedback on your recent stay. We are so pleased you enjoyed your stay and hope to welcome you back again soon on your next visit to Naples. Gennaro Robustelli per Israel Navarro More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The NH Napoli Ambassador is located in the historic heart of Naples and close to many of the city's most famous sights, such as Maschio Angioino, Palazzo Reale, Piazza del Plebiscito and Teatro San Carlo. ... more   less 

Additional Information about NH Napoli Ambassador

Address: Via Medina 70 | San Giuseppe, City Centre, 80133, Naples, Italy (Formerly NH Ambassador)
Location: Italy > Campania > Province of Naples > Naples
Price Range: $101 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Napoli Ambassador 4*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, NHHotels, Travelocity, HotelTravel.com, Odigeo, Priceline and Agoda so you can book your NH Napoli Ambassador reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Green Hotel in Naples
#28 Family Hotel in Naples
#31 Business Hotel in Naples
#33 Romantic Hotel in Naples
#36 Luxury Hotel in Naples
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