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Via Benedetto Croce 23, 80134, Naples Italy
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$214
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Free cancellation until 10/06/22
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Traveler (207)
Room & Suite (107)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Santa Chiara Boutique Hotel
Updated 11/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 241 hotels in Naples
Location
4.9
Cleanliness
4.8
Service
4.9
Value
4.6
Travelers' Choice
The Santa Chiara Boutique Hotel is located in the historic Palazzo Tufarelli, a XVII building, along Spaccanapoli the famous street that bisects the city of Naples and a departing point for tours. Restored frescoes original wall-paper blend with a modern design creating an intimate and relaxing environment. Seven suites will satisfy the needs and desires of any traveler. The Santa Chiara Boutique Hotel is located downtown Naples, within a short walking distance from the city's main attractions such as Santa Chiara Cloister, San Gregorio Armeno, Piazza del Gesu, Piazza San Domenico Maggiore and the Veiled Christ at Cappella San Severo. Codice Unico identificativo 15063049ALB1021
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Yoga classes
Free breakfast
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Wifi
Personal trainer
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Snack bar
Special diet menus
Wine / champagne
Strollers
Airport transportation
Taxi service
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Air purifier
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
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358Reviews12Q+A30Room tips
Traveler rating
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Most Recent
Jessika L wrote a review Sep 1
Waldwick, New Jersey179 contributions91 helpful votes
+1
Disappointed in the cleanliness. Reviews all spoke to how clean it was. This was our second time staying here - the first time was the month they opened. At that time everything was new. The rooftop bar was not open yet. I was looking forward to returning. Unfortunately it felt like nothing had been maintained in the last 6 years. Walls were disgusting, all the furniture was stained. The bed spread was stained. I actually went out to get cleaner and cleaned myself because they have a key and I wasn’t inviting any revenge if I complained. Also, I shouldn’t have to ask for a place to be cleaned. Every day we left the do not disturb sign on. Every day they came in anyway. One day we were in the room, changing, and they just walked in. They said they thought we weren’t there because we didn’t put the key in the slot next to the door. Again, the do not disturb sign was on. And why were they coming into our room?? The staff was generally nice. Most did not speak English well and communication was difficult. Not their fault, but good to know for English only speakers. They gave us the wrong room - I reserved a 2 bedroom and they put us in a 3 bedroom. The roof top bar is still not open.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elvira-Ryan wrote a review Jan 2021
Florham Park, New Jersey22 contributions3 helpful votes
Hotel's Favorite
We stayed here June 2019, before covid reared its head ( Belated review). What a amazing and unique Hotel. I loved the Historical Elegance and Charm of this hotel. Speaking to the front desk they were happy to tell us the history of the hotel. The room ...WOW...i booked the 2 tier room, the Executive Suite. My Kids Loved it. Juliet balcony, oversized King Door, and extremely clean. 2 tiers with sleeping on 2 levels. Roof top terrace the lounge ( and drink wine :) Was very safe. Gated and needed to code to enter hotel area Location...WOW...step right out to the cobblestone path where all the shops and restaurants are. If your taking a cruise from the naples port like we did your super The staff was extremely professional, polished and informative. Breakfast was fantastic as well. What a amazing experience staying here and in such a phenomenal and unique room that was PERFECT and a perfect compliment to beautiful and historical Naples! When i return to Naples again, i will without a doubt be staying here again
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Date of stay: February 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giuseppe Autorino, Direttore generale at Santa Chiara Boutique Hotel
Responded Jul 7, 2021
Thank you so much, we use this review in our website. you have filled our hearts. kindly regards Giuseppe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
momwithkid_8 wrote a review Aug 2022
Wayne, New Jersey49 contributions1 helpful vote
+1
Excellent location. Modern inside but charming from outside . Licia was very helpful with check in. Great views from rooftop. Call hotel to ask if taxi or car service car come directly to hotel itself. Building elevator for 4 persons. This is a great choice to stay in historic center
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Use code to enter gate. It is easy to miss…but is directly across from sfoglietelle shop window....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Renee Y wrote a review Jul 2022
Noordwijk, The Netherlands484 contributions95 helpful votes
+1
We had a family room with a double bed on one level and two single beds upstairs and two bathrooms. It was perfect for us! Charming little hotel behind a set of large doors in the heart of the historic area in Naples. Do not come with much luggage as a taxi cannot drop you at the front door. The staff were friendly especially the nice gentleman at breakfast. Breakfast is good, uou can get eggs to order plus breads, yogurt, cheeses etc. We really enjoyed our time.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Do not plan to park at the hotel and a taxi cannot bring you to the front door. Also very small...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giuseppe Autorino, Direttore generale at Santa Chiara Boutique Hotel
Responded Jul 29, 2022
Thank you for your feedback. We hope to see you soon! Kindly Regards Giuseppe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathy W wrote a review Jul 2022
12 contributions10 helpful votes
This is a beautiful modern hotel but the staff should tell some things in advance to make your stay more enjoyable: 1. It is very difficult to find this hotel--there is a tiny sign and call box near large graffiti covered doors. You have to enter a code to open the doors, but they don't give you the code until you check in. How about a larger sign or an email in advance with instructions? I had to help at least two other parties that were wandering around looking for the hotel after I figured it out. 2. There is a nice rooftop--I only learned about this by reading the guest book in the lobby. Why doesn't the person checking you in tell you about this? 3. There are hot breakfast dishes you can order in addition to the cold food provided. Again, how about a small menu or an explanation from the staff? This was a great location and wonderful facility, but a little staff effort would make it even better.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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brodi wrote a review Jul 2022
Phoenix, Arizona353 contributions47 helpful votes
This small hotel is in a perfect location in the heart of old town Naples. The staff was so kind and helpful. The rooms were nice and modern …we stayed a couple nights in the beginning of our trip and then a night at the end so stayed in two different rooms and both were great for sleeping! The rooftop area is a must see! The only complaint is both times we stayed there were Wi-Fi issues. We normally wouldn’t care but we had lost luggage and other flight issues that we really needed it. Also…because this hotel is in the old town area…taxis and transportation can’t get you to the door so plan to drag your luggage on the cobble stone street at least 100 meters.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kittywoo1 wrote a review Jun 2022
Dungannon, United Kingdom18 contributions4 helpful votes
This hotel was in a brilliant location ( a hidden treasure behind a large medieval gate) as soon as you step outside the courtyard you are greeted by many historical sites and awesome places to eat. The hotel itself is very quite. Our room was overlooking the main street and weren't disturbed once with noise. The air conditioning was excellent. Their roof terrace is another hidden gem. The views were spectacular over the city. The staff were very pleasant and helpful and went above and beyond when the taxis all went on a flash strike the morning for our departure. A special shout goes out to Camilla who was brilliant with her dining recommendations, drinks on the roof terrace and helpful nature.
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Elite suite overlooking the main street was quite and very spacious
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Crossbadger wrote a review Apr 2022
South Ockendon, United Kingdom136 contributions123 helpful votes
Naples is busy and a little dirty but it is totally authentic and we loved it. Staying at this hotel was part of the reason why. It's on one of the busiest pedestrian thoroughfares, full of street food, shops and a great vibrancy, within walking distance to most of the places you need to visit yet you step through the imposing front entrance and enter a courtyard of peace and quiet. Reception is accessed by a quirky lift and the staff are just fantastic. Gennaro can do a better London accent than Michael Caine and gave patient and excellent advice on where to visit and where to eat. In fact every member of staff was just as helpful whatever our question and whatever request we had. The room was just perfect as a base and was certainly boutique; it was unlike any other room I have stayed in from the staircase entrance, the beamed roof and the quirky shower cubicle. Breakfast was a delight each morning thanks to the beautiful room it was set in and the welcoming staff. I would certainly recommend this hotel and would have no hesitation in returning. The door handles had a tendency to fall off and there was a slight 'drain' smell late at night but they were insignificant to the many plusses of staying here.
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Date of stay: April 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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anne j wrote a review Apr 2022
1 contribution
Just back from a few days in the centre of Naples at this perfect little hotel. Brilliant location - we could easily walk to all the main city centre sights. Our room was lovely - huge and airy with everything you could wish for. Our room was as noisy or as quiet as we wanted it to be - very effective double glazing if you wanted to be quiet - but we rather liked hearing the bustle of the City below us. The staff were super-helpful and pleasant. And there's a roof terrace with wonderful views of the City and the Bay of Naples.
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Date of stay: April 2022
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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edhats wrote a review Jan 2022
New York City, New York5 contributions1 helpful vote
I don't usually write reviews, but this place is fantastic. First off, the location is perfect. And the hotel itself is beautiful, the roof is unreal. And the room was huge. The staff is so so so helpful and just really nice. It was out first time in Napoli and we can't wait to go back and stay here again.
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Date of stay: January 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Giuseppe Autorino, Direttore generale at Santa Chiara Boutique Hotel
Responded Jan 16, 2022
Thank you so much for your kindly review. So we hope to see you again at Santa Chiara Boutique Hotel soon. We wish you all the best. Giuseppe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$168 - $337 (Based on Average Rates for a Standard Room)
LOCATION
ItalyCampaniaProvince of NaplesNaplesPendino
NUMBER OF ROOMS
10
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Frequently Asked Questions about Santa Chiara Boutique Hotel
Which popular attractions are close to Santa Chiara Boutique Hotel?
Nearby attractions include Museo Cappella Sansevero (0.1 miles), Chiesa Museo di Santa Luciella ai Librai (0.2 miles), and Sant'Anna dei Lombardi (Monteoliveto) (0.3 miles).
What are some of the property amenities at Santa Chiara Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Santa Chiara Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa Chiara Boutique Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Santa Chiara Boutique Hotel?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Santa Chiara Boutique Hotel?
Conveniently located restaurants include A' Puteca D'a Pizza, Sfogliate & Sfogliatelle, and La Locanda Gesu Vecchio.
Are there opportunities to exercise at Santa Chiara Boutique Hotel?
Yes, guests have access to yoga classes during their stay.
Does Santa Chiara Boutique Hotel have airport transportation?
Yes, Santa Chiara Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Santa Chiara Boutique Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Naples.
Which languages are spoken by the staff at Santa Chiara Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Chinese.
Are there any historical sites close to Santa Chiara Boutique Hotel?
Many travelers enjoy visiting Museo Cappella Sansevero (0.1 miles), Galleria Borbonica (0.9 miles), and Catacombe di San Gaudioso (0.8 miles).