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Hotel La Palma

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#20 of 42 Hotels in Capri
Certificate of Excellence
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Hotel La Palma
Hotel La Palma
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402 Reviews from our TripAdvisor Community

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Showing 136: English reviews
1 review
2 of 5 stars Reviewed yesterday NEW

We got married in Sorrento and caught the ferry over to Capri for our honeymoon night. The staff attitude towards us at the checking in desk was appalling! Extremely snooty with a superior attitude, not at all welcoming. We were told to come back at 4pm and when we did and checked into our room we were at first pleasantly... More 

Helpful?
Thank Frances L
Helsinki, Finland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our stay here! The service was very friendly, we felt like we were taken care of all the time. The room was clean and comfortable, breakfast had all you needed for a good start. Location probably the best in Capri town.

Helpful?
Thank Ilaizah
lapalma2010, Responsabile relazioni con la clientela at Hotel La Palma, responded to this review

Thanks a lot for your great review. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We stopped by for lunch... Not as hotel guests. Location is lovely and food was good if not great (lobster spaghetti and sea bass salad). Service mixed.. Some friendly some less so. Felt a bit like we were rushed to clear the table. Good overall

Helpful?
Thank Stephen L
lapalma2010, Responsabile relazioni con la clientela at Hotel La Palma, responded to this review

Thanks a lot for your review. We hope to welcome beck soon at our Restaurant. More 

Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I had a wonderful, romantic room with a shady balcony on the front of the hotel. Beautiful setting and convenient to all of Capri with easy walking distance to the piazza and the Garden of Augustus. The staff was wonderful and helped in any way they could. It was a very relaxed and memorable stay. Highly recommended!

Helpful?
Thank Michael S
Ischia, Italy
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was below average for the cost. The amenities were minimum. The only reason to stay at this hotel is because of the concierge, Antonio. He was unbelievable! His directions and recommendations were outstanding! He made the experience. The breakfast was mediocre. There was no fresh coffee, just from a machine. Not what I expected from the hype. The... More 

Helpful?
Thank chvtraveler2016
London, United Kingdom
Level Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A beautiful lobby and dinning terrace greets you right in the very heart of Capri town. Superbly located and a great hotel with spacious rooms with nice decor and great bathroom. Sadly no sun lounging available and a tad expensive really for what it is but Capri is very high end all over so all things being relative this is... More 

Helpful?
Thank Adam T
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We LOVE Capri. This is our second visit to this hotel. Its the oldest hotel on Island. Completely renovated modern lobby. Very cute Capri beach decor in rooms. We are rarely in the room so this centrally located hotel is perfect for us. Did not give five stars because of the loud annoying and messy housekeeping staff. They throw all... More 

Helpful?
Thank Coccindy
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here 5 nights in July. While this is my third time to Capri and I absolutely love it. I didn't live the no pool and I thought it was a bit pricey for the service. The breakfast was ok and the room was nice and clean. I just thought the staff could have been more friendly.

Helpful?
Thank Malexandra2121
lapalma2010, Responsabile relazioni con la clientela at Hotel La Palma, responded to this review

Thanks for your review. We hope to welcome you in near future. More 

Atlanta, Georgia
Level Contributor
104 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in a great central location. We had a large room with a wonderful terrace. We had dinner one night in the restaurant and the food was very good. The hotel really needs to be updated. The decor in the lobby is very odd. The elevators are very beaten up. Although the room was dated I liked it... More 

Helpful?
Thank momandktravel
lapalma2010, Responsabile relazioni con la clientela at Hotel La Palma, responded to this review

Thanks for your review. Our hotel is the oldest hotel in Capri since 1822. It was recently renovated with all the modern comforts. Interior design is a mix of modern and tradition according to our old history and according to Capri unique style, so our guests can feel in a unique place with its own character and personality. We hope... More 

NYC
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

While it's not surprising that anything but a five star hotel on Capri leaves something to be desired, hotel la Palma, was mediocre at best. Antonio, the concierge was single handedly the most helpful staff member there. He was running around helping everyone and booking everything from boat trips to dinners. Great recommendations and the nicest guy. Our room was... More 

Helpful?
Thank eil83
lapalma2010, Responsabile relazioni con la clientela at Hotel La Palma, responded to this review

Thanks for your review. We apology for the late check-in. We are usually on time and rarely happened a dely. You had an upgrade and we are really sorry you don’t believe us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Hotel La Palma

Address: Via Vittorio Emanuele 39, 80073 Capri, Island of Capri, Italy
Location: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range: $219 - $1,100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel La Palma 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
La Palma Hotel
La Palma Capri
Hotel Style:
#17 Luxury Hotel in Capri
#17 Romantic Hotel in Capri
#22 Family Hotel in Capri
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