Not the friendliest staff and they had to give me an extension cord to use for everything that needed a plug. I had to drag it in the bathroom to use my straightener and tripped over it several times. I wouldn’t stay there again!
My husband and I spent fifteen nights at this fabulous hotel in September. It was our third visit and we have already booked for next year. All the staff are always so friendly and helpful - they cannot do enough for you. The location is superb, the rooftop pool and Sky Bar have stunning views over the bay and Vesuvius. The rooms and the food are excellent. I would highly recommend a stay here.
This hotel is absolutely stunning, immaculately clean with a huge selection of food. The rooftop bar has the most amazing views of Sorrento and Vesuvius and atmosphere both day and night is addictive. But the real stars are the staff who work there. They could not do enough for us especially Cinzia who helped me organise some surprise wine and a birthday cake made by the hotel for my boyfriend on arrival. This was so well organised and really made his birthday special 🥰 My boyfriend and I don’t usually go back to the same place more than once as we love to explore new places, but I would definitely come back to this hotel and no doubt I will! 🙏
Hotel were very helpful prior to arrival with requests and questions we had. Check in process at hotel very quick and easy, our room was ready early which was also a bonus. After unpacking we explored the hotel and had a yummy lunch in the sky bar with cocktails and took in the views. The hotel is just of the piazza square and minutes walk to all of the shops. A great little family run mini mart is across the road. The hotel have been very accommodating with requests for extra blankets, pillows and any travel questions we have asked. Cleaners are also very lovely ladies. Staff are very friendly and helpful. Barman Carlo makes the best pina coladas in town so if anything, book to try those!!
Amazing staff 10/10 service, beautiful hotel, very central excellent fresh food, views from sky bar over Naples bay and Vesuvius…! Book this hotel it does not disappoint! Pina colada excellent made by Carlo
Lovely hotel in a great location for Sorrento. Most importantly very friendly and helpful staff, in all parts of the hotel. Skybar is a great feature alongside the wonderful pool with that amazing view, on a clear day anyway. Definitely a place to recommend and return to.
This is my second time staying at Hotel Plaza and it didn’t disappoint! I love everything about it……..the reception staff, breakfast staff, bar/lounge staff, Location, rooftop terrace, rooms Everyone is friendly and professional. Hotel is spotless! Can’t wait to return!
Lovely clean hotel, fantastic location, wonderful breakfast, bar / restaurant staff were so friendly, would recommend asking for a street view if not you will face other residential properties and a yard. Would definitely recommend and return for the location alone
This was our fifth stay at this fabulous hotel and did not disappoint. We feel so comfortable as soon as we walk through the doors. All the staff are very polite and helpful and a special thanks to Cinzia who made it possible for us to change rooms. Everything about this hotel is great from the rooms, to the breakfast to the roof top bar. It is centrally located with easy access to the port, station, bars and restaurants. We can't wait to return.
Good location, very clean & well maintained hotel. Loved the rooftop bar in the evening & we even had live music one of the nights we were there. Our room was nice size & had a good amount of storage. Bed was comfortable & bathroom was well equipped.