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Grand Hotel Riviera

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#17 of 99 Hotels in Sorrento
Certificate of Excellence
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Grand Hotel Riviera
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1,070 Reviews from our TripAdvisor Community

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Showing 806: English reviews
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

Where do I begin??!! From the moment we arrived at this beautiful hotel we were in love. The concierge service and helpfulness was outstanding. Our room had a view one way across the bay of Naples to Mount Vesuvius which was spectacular, and the other way to the Marina Grande and to where the most spectacular sunsets were viewed from... More 

Helpful?
Thank Mary J
Gosforth, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

This is a rather late review - We had a weeks stay at this lovely hotel in July - booked through a Travel Agent -'Thompsons A La Carte' - having checked the hotel on Trip Advisor. There were three of us and we all loved this hotel. Husband and I had a room with balcony overlooking the Bay of Naples... More 

Helpful?
Thank Avril B
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear Avril B, Thank you very much for choosing the Grand Hotel Riviera for your holiday in Sorrento and for taking the time to write such a fantastic review! It was a great pleasure to read your kind comments and to learn that you really enjoyed the quality of the food, the decor of the hotel and the friendliness and... More 

cwmtillery
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

I'm not one to down an hotel but me and my wife felt very unwelcome.I sent 3 emails explaining it was a special birthday and anniversary and 1 phone call to try and get a room with a sea view,not 1 reply.When we arrived the front desk were excellent and sent us straight up to the room which was at... More 

Helpful?
1 Thank shaun t
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear shaun t, thank you very much for taking your time to write a review on Tripadvisor. We are pleased to read that you enjoyed the kindness of the staff, the hotel facilities such us the wonderful bathing platform and the excellent food served. On the other side we are so sorry that for such an important occasion for you,... More 

London, United Kingdom
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago

I spent two weeks here September and October I had room 228 I asked for the single beds to be put into a double and it was, nice firm beds. Very clean spacious room. Hotel very clean and staff helpful always friendly but then I actually spoke to all the staff. It is amazing how many people were observed in... More 

Helpful?
Thank salliechannon
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear salliechannon, thank you very much for your review, we really appreciate your kind words regarding your holiday at our hotel. We look forward to welcoming you soon to the Riviera, with kindest regsrds Gianni Cartiglia More 

Lisle, Illinois
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 weeks ago

We spent four days at this hotel and it was just wonderful. The hotel is extremely clean. The room we had was huge. We had a sea view which made it so nice as we were able to sit out on the balcony and it was a fantastic view. The staff is amazing. Gianni was extremely helpful for our visit.... More 

Helpful?
1 Thank mate0517
GianniCartiglia, Chief Concierge at Grand Hotel Riviera, responded to this review

Dear mate0517, thank you for writing this amazing review! There are no words to describe how pleased we are to learn that you had such a wonderful holiday at the Riviera. It will be a real pleasure for us all to see you again, in case you decide to visit us again. Kind regards Gianni Chief Concierge More 

England
Level Contributor
127 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 4 weeks ago

For us, this hotel is excellent in almost every respect. The public areas are beautiful, the bedrooms are elegant, well appointed and spotlessly clean, the staff (all of them) are helpful, professional and very pleasant, the food is very good indeed in both variety and quality, the sea level swimming deck is great and the hotel is in a good... More 

Helpful?
Thank holiday096
Liverpool, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 27, 2016

We fell in love with this hotel, so much so we are going again (which is unusual for us). Beautiful, grand, typically Italian hotel. Outstanding food in the restaurant every night with outstanding service. All staff were so friendly. Plus near to sorrento town centre. Gorgeous!

Helpful?
Thank bjoyce7
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 27, 2016 via mobile

Amazing views. Hotel clean and magnificently decorated. Reception staff accommodating and helpful. My only very slight criticism would be the breakfast dining staff seemed moody and unapproachable. The lady waiter could learn a lesson in "Not" banging the plates and cutlery whilst guests are trying to relax, very off putting and unnecessary.

Helpful?
1 Thank Teebe
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 26, 2016 via mobile

Just come back from a 5 night half board stay in the hotel and would highly recommend. Staff at every level were friendly and very helpful. Food was good and also location is very convenient as a 10 minute walk is all it takes to get into the centre of Sorrento. We ate one evening for a birthday meal at... More 

Helpful?
1 Thank Tracy C
Eastcote, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 25, 2016

I rarely find an hotel where there is nothing to criticise, but this is certainly one! The location is terrific - a ten minutes stroll from the town centre on the cliff top with spectacular views over the Bay of Naples. The staff from the moment we arrived to the moment we left were absolutely brilliant. Attentive, friendly (without overstepping... More 

Helpful?
1 Thank GregTanner
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Just a few short steps from the centre of Sorrento, the hotel enjoys a splendid position overlooking the sea and with a panorama of the entire Gulf of Naples and Vesuvius.The warm welcome reserved for our guests and the professionalism of our staff make the Riviera a first class hotel, where you can enjoy a vacation in which our hospitality takes care of your every comfort. The hotel offers an American bar, Restaurant, Swimming pool, Solarium, Garden, Private beach and wide panoramic terraces set on various levels from which to enjoy the beauty of the Sorrento Coast.All areas of the hotel have centralised air conditioning and heating. Wi-Fi access is completely free. ... more   less 

Additional Information about Grand Hotel Riviera

Address: Via Aniello Califano 22, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Price Range: $206 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Riviera 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Grand Hotel Sorrento
Grand Hotel Riviera Sorrento
Hotel Style:
#5 On the Beach Hotel in Sorrento
#16 Luxury Hotel in Sorrento
#21 Romantic Hotel in Sorrento
#30 Family Hotel in Sorrento
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Riviera staff and other travelers.
40 questions
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Questions? Get answers from Grand Hotel Riviera staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suggest room with a view over the Bay of Naples (but garden views still nice)”
 of 5 bubbles lirvalocin, 1 week ago | Read review
“Sea view is more expensive”
 of 5 bubbles 340shaunt, 2 weeks ago | Read review
“sea view is more expensive but worth it”
 of 5 bubbles salliechannon, 4 weeks ago | Read review
“Try for a sunny, sea view - but there aren't many!”
 of 5 bubbles holiday096, 4 weeks ago | Read review
“Sea views are at a premium rate - Pay your money and take your choice - Sea views are great, but without it's still a lovely hotel.”
 of 5 bubbles GregTanner, Oct 25, 2016 | Read review
5 of 5
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