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Hilton Sorrento Palace

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Via S. Antonio 13, 80067, Sorrento Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2006)
Room & Suite (606)
Pool & Beach (246)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Sorrento Palace
Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 111 hotels in Sorrento
Location
Cleanliness
Service
Value
Travelers' Choice
Surrounded by a beautiful citrus garden, the Hilton Sorrento Palace is close to the historical centre of Sorrento, which is an ideal spot for shopping every day or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view. Easy to reach the Top 5 attractions: Pompeii and Herculaneum, the Amalfi Coast, Naples and Capri. The Hilton Sorrento Palace has 335 rooms and suites which are decorated in fine style that combines Mediterranean warmth with contemporary elegance. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. For more space, upgrade to a Deluxe, Junior Suite,Suite or Executive room. Staying in Junior Suite,Suite or Executive rooms you will get access to the Settimo Club Lounge with free breakfast and refreshments, private pool.Outdoor pool is open from April to October, indoor pool from November to March. Outdoor parking at charge
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Full view
Property amenities
Parking
Paid wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Children's playground
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Vending machine
Swimup bar
Poolside bar
Rooftop bar
Snorkeling
Tennis court
Bowling offsite
Canoeing offsite
Walking tours
Children Activities (Kid / Family Friendly)
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Massage
Rooftop terrace
BBQ facilities
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun deck
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bidet
Room service
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Dutch, Italian
4205Reviews159Q+A100Room tips
Traveler rating
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Popular mentions
lshai wrote a review Jun 4
Shoresh, Israel7 contributions5 helpful votes
Big hotel, conference center - tourist only returning now Nice clean rooms Breakfast OK Nice pool Amazing view 15 minute walk down to the old center, return was uphill but not that difficult. Would be happy to come back
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
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Lynne D wrote a review Oct 2020
3 contributions2 helpful votes
Such a shame to see this lovely hotel so empty. The staff were lovely and so helpful. Food choices for the evening menu were limited but what was available was good. Staff had good knowledge of the local area. Room a bit dated but looked like we were in older wing but was very clean. Would definitely recommend this hotel in such a beautiful part of Italy.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Meme wrote a review Oct 2020
3 contributions3 helpful votes
Spacioius and confortable hotel with great views of sorrento and vesuvious. Staff very herlpful and servicve good alround. Make sure you check to see that you have a sea view and thast you are in a refurbished room.
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Date of stay: September 2020
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1 Helpful vote
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CalBristol wrote a review Oct 2020
Weston super Mare, United Kingdom1885 contributions414 helpful votes
+1
I've just spent a very nice few days here (22 - 26 Sept) to get at least get one holiday in for 2020! I can't say that the outside of the hotel would win any prizes for architectural merit but once inside, it is very comfortable! The public areas are large and airy and the views from the terrace across the town and the Bay of Naples are spectacular! The receptionist was very friendly and helpful (in fact, I found all the staff friendly and eager to have a chat - I think they were missing the guests!) and I went up to my room on tghe 5th floor, facing the cliff. Some reviews say it is oppresive but I didn't find it so and you do get a bit of sunlight in, in the mornings. The room was quiet, spacious with very bright lighting and mirrors everywhere - this can be a little disconcerting if you're not looking your best! Beds were very comfortable with nice linen and a matress protector. Excellent reading light next to the bed together with a digital alarm clock. Flat screen TV, mini bar and safe, and plenty of storage space. The air con. was very efficient but a little noisy as there was no fan speed control. The bathroom was roomy with a shower over the bath; contact reception and they will send up a non slip mat to use in the bath if you want to shower. Excellent toiletries by Crabtree and Evelyn and lovely thick towels! Back in the room on the desk under the TV, you'll find a kettle, mugs and tea and coffee supplies. There's also a desk lamp but I could never get it to work! The public areas are large and empty; the Sorrento Restaurant on the ground floor was used for breakfast and dinner and there weren't more than 2 - 4 tables in use at any time. Breakfast is now waiter service and this is a bit hit and miss; one morning, everything on my order turned up at once and the hot food was cold by the time I got round to it! Dinner had a reduced menu and for what it was, I thought rather expensive. For the last few days of my stay, we were moved up to the S. Antonio Restaurant on the first floor for breakfast as there was a convention being held; service was much better up here and the views were good too! I was told that the hotel had around 380 rooms and up until the convention came in, there were 10 in use. BTW, cleanliness throughout my room and the rest of the hotel was excellent.
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Date of stay: September 2020
Location
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3 Helpful votes
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sweet stay wrote a review Sep 2020
2 contributions9 helpful votes
This was one of the worse stays at a Hilton property I ever had. The stay was so disappointing that I am thinking of leaving the Hilton honors program. The staff at the property are very unfriendly and we had to basically beg for an upgrade even as a Hilton diamond member. The property was almost empty the whole week that we stayed and they had plenty of sweets available to upgrade us and test they choose to leave the suites empty instead of making a Diamond member happy with an upgrade, the front desk clerk told me that he had already given me an up grade and that if I was not happy with the upgrade that I should leave the property and i am sorry I didn’t. The breakfast was absolutely disgusting, the eggs where fake, the coffee was Nescafé and not even real ( who the hell serves Nescafé in a 5 Star property in Italy?, the ham and the cheese where also very poor quality, there was one person only serving and he was very un happy to be there at times I felt I was a funeral, I don’t mean to exaggerate but it was really bad energy and the property was empty and sad. Most of the amenities where closed due to COVID19, the indoor pool and many other amenities where not opened and I understand due to the circumstances but maybe the staff can be a bit more friendly and happy that at least there are some visitors and they still have a job. The front desk wanted to charge me for parking for 7 nights even though I only used the parking 3 nights and after begging I was able to get two nights for free parking since there was very little guests. The front desk never mentioned to me that I could park my car at the street for free I found out on my own. We paid almust $2000usd to stay at a property that was almost closed and where the staff was horribly unfriendly. I will never stay at this property again and I will tell every one not to stay at the Hilton Sorrento. I will also write reviews and many other websites so people don’t make the same mistake I made. I am a Hilton Diamond Member and I am usually very pleased with their services but this time I am very disappointed.
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Date of stay: September 2020Trip type: Traveled as a couple
7 Helpful votes
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PRICE RANGE
$239 - $403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton sorrento palace hotel sorrento, sorrento palace, sorrento hilton
LOCATION
ItalyCampaniaProvince of NaplesSorrento
NUMBER OF ROOMS
335
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Frequently Asked Questions about Hilton Sorrento Palace
Which popular attractions are close to Hilton Sorrento Palace?
Nearby attractions include Cuomo's Lucky Store (0.3 miles), Curioseety Sorrento (0.09 miles), and Parco Henrik Ibsen (0.3 miles).
What are some of the property amenities at Hilton Sorrento Palace?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Hilton Sorrento Palace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Sorrento Palace?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hilton Sorrento Palace?
Yes, parking is available to guests.
What are some restaurants close to Hilton Sorrento Palace?
Conveniently located restaurants include Bottega del Maruzzaro, Benvenuti in Casa, and Ristorante Donna Sofia.
Are there opportunities to exercise at Hilton Sorrento Palace?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Hilton Sorrento Palace located near the city center?
Yes, it is 0.3 miles away from the center of Sorrento.
Does Hilton Sorrento Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Sorrento Palace?
The staff speaks multiple languages, including English, Italian, and Dutch.
Are there any historical sites close to Hilton Sorrento Palace?
Many travelers enjoy visiting Marina di Puolo (1.2 miles), Palazzo Correale (0.4 miles), and Santuario di Santa Maria del toro (4.3 miles).