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Hilton Sorrento Palace

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#35 of 98 Hotels in Sorrento
Certificate of Excellence
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Hilton Sorrento Palace
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2,677 Reviews from our TripAdvisor Community

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Showing 1,953: English reviews
London
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

As two adults and an 11 yo we stayed there for 10 nights. The absolute stand out of the hotel was the amazing customer service. It was good at every level. In fact it would be impossible to single people out as there were so many members of staff that helped make our stay memorable. I've stayed at lots of... More 

Helpful?
1 Thank AlLouLondon
Harpenden, United Kingdom
5 of 5 stars Reviewed yesterday NEW

This was our first stop as part of our honeymoon and the hotel didn't disappoint. Fantastic location and views for one, and service was excellent. Hard to fault anything and already thinking about when we should return.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephen G
London
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed there back in October of last year. We arrived minus one suitcase (courtesy of the airline), but the management immediately sent up somebody with spare toiletries, and also pointed us into the direction of the shops in town. We were upgraded to huge top floor rooms, and used the Diamond Club members lounge for breakfast and after dinner.... More 

Helpful?
Thank Sylvia034
Winchester, United Kingdom
Level Contributor
111 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Staying here for a holiday in August and found it very disappointing on a number of fronts. Beware of the non-sea facing rooms (room 25) as they are dark due to facing the mountain. They are also noisy as a result of the sound reflecting. The air conditioning sounded like a drill going constantly. Best comment from the staff "we... More 

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3 Thank neveratrest
Morpeth, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our fourth time in this hotel and it never varies. Two teenagers and a four-year old. The kids club is excellent for little kids - makes it lively with plenty of playmates. pool is superb. Not great for teenagers. Ours just wanted to relax so we were OK but a single teen with parents would probably be bored... More 

Helpful?
Thank David G
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Was nice hotel in beautiful area , but way too many kids very disorganized breakfast buffet , but room on executive floor was nice with nice private lounge to enjoy, close distance to nice attractions to view , hotel staff was very polite as well

Helpful?
Thank Adam S
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great views over Sorrento. Very helpful staff. Lovely clean and modern rooms. Good food in the restaurant and good selection of food at the breakfast buffet. About a 10 minute walk into the main town,

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank summitgirl70
Chester, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed with a friend in the Hilton Sorrento, the hotel is big and very grand on arrival, the cocktail bar over looks the mountains and is the perfect place for cocktails pre dinner. The rooms are very basic..... Not really what I expected from a Hilton, however they are very clean and they have everything you need for a... More 

Helpful?
Thank mumpus
Staten Island, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel was set off the beaten path, but quite a walk from hotel to town. Great exercise as long as you can do it. Town and piazza were lovely , lots of shopping. Not so at hotel, no gift shop for necessities, just vending machines for sunscreen, etc. Staff was great and friendly.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Barbara M
Northridge, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Sorrento Hilton Hotel for three nights during August 15-18. The hotel is pricey but well worth it. The staff were very helpful. We were mostly treated very well since I am HHONORS Diamond member. The only downfall was the restaurant and dinner service that fell short of our expectations during this stay. Aside from that the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Seyed A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 

Additional Information about Hilton Sorrento Palace

Address: Via S. Antonio 13, 80067, Sorrento, Italy
Location: Italy > Campania > Province of Naples > Sorrento
Price Range: $197 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Reservation Options:
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Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#27 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
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