Location is wonderful.Peaceful pretty grounds with a private side passageway which brings you straight into the bustle of the main street. We had 3 rooms for 5 nights and they were quite varied including the bathrooms. The air conditioning worked well.The sheets on the beds were fine but the top covers needed replacing. The swimming pool was pretty and the children enjoyed it but the water was cold. Breakfast was adequate but could have been better. When drinks are offered be careful of the size you choose - small is probably big enough!
The hotel it’s self is very clean. The breakfast isn’t great and on many occasions nothing hot by 9am. It is in an ideal spot and takes you straight to the corsa Italia and the main square. Noise transmission from other rooms is terrible the man next door kept us awake all week with snoring. The pool area/garden could be beautiful but needs updating and weeding. The pool it’s self was green at one end on the bottom. Ideal location but nothing much else going for it.
Great location but this is about the only upside. Pool area is tired and unkempt, you're badgered to buy a drink. As per other reviewers the first words from reception aren't welcome, it's can we have the tourist tax, in cash please. We weren't allowed another towel, and even our rep was told it was one towel per guest or we'd have to pay for another? I got shouted at by the elderly gentleman when I couldn't find the TV remote (it's hidden in a cupboard in the corner of the room) ordered a beer and was presented with this ridiculous Wellington boot holding about 3 litres of cooking lager, and asked for around €20 for it. Breakfast was often a farce, with insufficient food laid on,or coffee machine or juice machine not working. Another top tip ensure if you do get a pool.towel that it's actually been cleaned one I was given (a Costa del sol towel) stank. Would I go back? Only if it had been refurbished and new owners managing it…
Economy room Double - hardest mattress and pillow I've ever slept on. Bathroom very dated and basic and in need of some modernisation as was whole room. Breakfast was limited, vending machine coffee. Would not stay again. Disappointed for the money we paid .
Ideally situated in sorrento . Clean and basic hotel . Rooms were cleaned everyday and clean towels provided daily . Lovely view over the bay. The side entrance , which allows you to go to the rear of the hotel , brings you out in the hustle and bustle of the main square , literally 3 mins walk to all shops, restaurants and cafes . It suited us as a couple to do bed and breakfast as we had planned trips for our stay . Breakfast was ok , cereal, pastries , bacon , egg and mushrooms , nothing elaborate but puts you in good stead for the start of the day . Definitely ideally situated for all attractions and pick ups
Staying at the moment in the Eden fabulous location and a real gem of a hotel .lugi and his family are so warm and welcoming.nothing is too much trouble always happy to help .Our room is lovely very spacious and clean we have a great view from the room too .I work in tourism and l can honestly say this a ideal place to stay in sorrento .breakfast is just enough plenty of choice you aren’t rush .There are nice gardens if you just want to relax .hopefully l will beable to come back nexts year
Stayed here the first week in October. Found staff friendly and attentive & helpful - my experience of Italian people is they treat how they are treated. The rooms were great, big, airy - good air conditioning and good digital locking system. You can leave the hotel to the left as you leave via a door that puts you on the Main Street, seconds away from Piazza Tasso - BUT - as you come through this door look diagonally across to your left and you'll see a lovely cafe - Rita's - go here for breakfast - cappuccini, sfogliatelle - sweet savoury - they have it all - great prices. Seconds walk from the square or into the Old Town - or the substantial stairs to both Marinas. Pompei - a must and easily travelled to by yourself - trains are regular & cheap on the Circumvesuviana - get off at Pompei and the entry gate is along the road about 100 yards - buy your ticket and get a digital guide - well with the extra Euros. Positano also a must - stuff dreams are made of - ferry the most enjoyable travel. As to the works going on at the hotel opposite - it is being gutted internally - can't say the noise was that bothersome - maybe so if you intended a pool holiday - doors in the rooms cancel the noise imho - and looks as if most work will occur over the winter/close season. Finally - do not concern yourself about the Hotel - it's lovely, with great staff in the most central part of Sorrento - have fun!…
Stayed at the Hotel Eden with a group of friends. Family run hotel who work exceptionally hard to ensure guests have a great experience. Staff very friendly. Smooth and efficient check in. Rooms bright and airy. Beds very comfortable. Drinks priced competitively. Good breakfast, help yourself. Fantastic location. Good sea view. Hotel 3 star, would have liked a kettle in the room, rather than having to take our own. Breakfast did lack some fresh fruit. On the whole a very pleasant stay
We spent 3 nights at hotel Eden and it was lovely. The staff were friendly and the room was nice. Location fantastic. We didn’t use the pool as the weather wasn’t warm enough but it looked cute. The breakfast was good, all you needed. The bar area could have been abit bigger, we had alot of rain 1 day and spent some time in the bar waiting for it to slow down. The restaurant was really nice and good value. We would definitely stay here again, for the price and the location it’s a great 3 star hotel.
Just back from Two weeks in Hotel Eden a 3 star. On arrival reception was efficient which was welcome as we just wanted to get to our room and freshen up. The local Tourist Tax we had allready been warned about so it was expected, we have allways had to pay for a safe key so that was no surprise and we got our passports straight back. As check in was a little after we arrived we were asked if we would like a drink whilst we waited. TIP. go for a small beer (0.4 litre, less than a pint, medium and large are not what you want after a journey). The staff were all friendly and helpfull one off the first things we were told was about the back exit which accessed the shopping street and Tasso Square (access to these streets via the front door took about 3 Mins). We did not use the pool area but did check it out, it was clean and tidy and as advertised. The garden area we used every day (when it did not rain) it was a little overgrown but it was pleasent sitting there. We encountered no Mosquitoes but the flies were quite viscious in Sorrento and we got a few bites but not just in the garden. As for the noise. This is a city centre hotel with a busy road at the bottom of the drive, there is noise from busses, emergency vehicles and scooters, the noise from the renovations next door was not excessive and could be barely heard in our room. In all this was a quieter location than our home in a busy town. Our Room was basic, clean and kept that way, what more was wanted? it was for storing our clothes and sleeping in, only fault was that the bed was remade after I had already made it. The breakfast was of a type to accommodate guests from all over the continent, many nationalities were there over the time we stayed. While it may not have appealed to some Brits. a lot of them were really tucking in, to the extent that sometimes we had to wait for refills on the buffet. I was really happy with the breakfast room attendent as he kept the place clean so that there was allways a table available. If you arrived just before 10.00 a.m. (end of Breakfast) choice was a bit limited but a meal was available. Having been to Sorrento a couple of times we were running out of things to do and it is unlikely we would return. If we were to return I would happily return to Eden…