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Excelsior Grand Hotel

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967 Reviews from our TripAdvisor Community

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Showing 699: English reviews
Baltimore, Maryland
Reviewed October 9, 2016

Great food, excellent service (went out of their way to accommodate our requests) in hotel and restaurant, and the most gorgeous view I've seen in my life. Our room was great with a balcony, but I heard from some others that their room was small, worn, and miserable, so guest should check out room before moving in. Shuttle bus into...

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Thank amazed43
Reviewed October 6, 2016 via mobile

This is not a hotel we'll be returning to. After 2 nights stay the memories we have are of unhelpful desk staff and an exhausting steep climb of over 90 concrete steps in the open, to get to our room. For a couple in our late 60’s we thought this was pretty hard work. When we arrived and asked where...

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3Thank David L
Reviewed October 6, 2016

Have been on the coast more then once and this has got to be the worst Hotel ever. Poor service, horrible rooms. Definitely highly over rated. I would not even think of giving more then one star to this hotel and that would be for the view.

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2Thank Patrick S
Reviewed October 1, 2016 via mobile

Lovely hotel with great view of Amalfi below. Rooms basic but clean. Food a bit hit and miss but generally acceptable. Shuttle bus always on time and needed due to elevated position, local bus service also very good but sometimes crowded. Nice but small pool area but you don't go to the Amalfi coast to sit around a pool. Staff...

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Thank Darren Q
Reviewed September 27, 2016

Great views !! Hotel is just ok very dated 70's throw back .. staff was friendly for the most part. Dinner at the hotel is ok as soon as you sit order your Wine if thats what you want right away !! because 2x we ordered and our meal showed up and our wine showed up when we were closed...

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Thank Melissa J
Manchester
Reviewed September 19, 2016

This is the best hotel for views of Amalfi. The staff are so friendly and helpful. The food is lovely not massive portions but enough as you you have a starter main course and a sweet. There was a choice of 3 starters and 3 main meals everynight. A meat, fish and vegetarian choice each night. If the weather is...

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Thank Parne
Brampton, Canada
Reviewed September 19, 2016

Our 4 day stay at the Excelsior Grand was a mix of breath-taking views of the Bay of Napoli and an extremely irregular quality of service, starting with the most distressing one, our disappeared reservation for 1 of the 2 rooms we had reserved, (via a travel agent) paid for and held confirmations for. Instead of the 2 premiums rooms...

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Thank Helen154982
Gold Coast, Australia
Reviewed September 19, 2016

This hotel does not deserve 4 stars for its rooms...we are staying in room 214 terrible furniture from a garage sale dark, musty room bathroom mould around bath shower head is so small...dinners prepaid not worth it...breakfast terrible..wanted a cork screw to open bottle of wine were told it would be 3 euro to open it. Tiles chipped carpet through...

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3Thank diannendavid
Corralejo, Spain
Reviewed September 18, 2016

Having read the previous good reviews on this hotel, we had high expectations for our week ahead - the previous reviewers did not get this wrong! The views are to die for - waking up to a fantastic view of the Med every morning and watching the sun go down over the horizon each night is something we will not...

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1Thank Ade H
London, United Kingdom
Reviewed September 18, 2016

Set high in the cliff, this hotel has the most amazing views, it's set in the old town of Pogerola. Where you will also find a couple of historic churches, a few great authentic restaurants, all with amazing views & steps to enable you to walk into Amalfi town, but be prepared, there are many steps and will take you...

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1Thank teresa492016
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Tranquil Hotel set in cliffside enclave surrounded by trees, directly above hotel's private beach on the rugged coast far below. ... more   less 

Additional Information about Excelsior Grand Hotel

Address: Via Papa Leone X | Locality Pogerola, 84011, Amalfi, Italy
Location: Italy > Campania > Amalfi Coast > Amalfi
Price Range: $149 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior Grand Hotel 4*
Number of rooms: 97
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Also Known As:
Excelsior Grand Amalfi
Hotel Excelsior Amalfi
Hotel Excelsior Grand
Hotel Style:
#8 Luxury Hotel in Amalfi
#20 Romantic Hotel in Amalfi
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Questions & Answers

Here's what travelers have asked, with answers from Excelsior Grand Hotel staff and other travelers.
27 questions
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Questions? Get answers from Excelsior Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on 3rd and 4th floor have larger balconies than the 5th floor”
 of 5 bubbles adamsm639, Oct 24, 2016 | Read review
“We have been pleased with all rooms!”
 of 5 bubbles 648barryb, Oct 13, 2016 | Read review
“Second floor is where you eat so that would be a good floor to choose.”
 of 5 bubbles Parne, Sep 19, 2016 | Read review
“All have great seaside views”
 of 5 bubbles teresa492016, Sep 18, 2016 | Read review
“I can not comment as Iasked for a change of room and was told that was not possible”
 of 5 bubbles neilpaton1957, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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