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Excelsior Grand Hotel

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Excelsior Grand Hotel
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967 Reviews from our TripAdvisor Community

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Showing 699: English reviews
Reviewed 2 days ago NEWvia mobile

My husband and I booked this hotel for our honeymoon and they put us on the 1st floor right by the kitchen. They told us our room was newly renovated. LIES! The toilet was LEAKING SEWAGE, No hot water, the tub was disgustingly clogged, smelled. We kindly asked the receptionist to get a higher room as it's our honeymoon she...

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Thank Jocelyn W
Sydney, Australia
Reviewed 4 weeks ago

I stayed in this hotel for 3 nights. It was part of a tour, but not a guided tour, ie the tour organised travel to the places you wanted to go but then you were left on your own. I paid a single supplement and Excelsior gave me a room (301) that was 15 feet away from their reception desk...

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1Thank ltsydney2015
Reviewed October 25, 2016

We have stayed at this hotel many times and have never been disappointed with our holiday. The staff are very friendly and helpful, the food is good and the rooms are spacious and clean. The views are incredible and there is a free hotel bus or local Sita bus that stops outside the hotel to take you to Amalfi, about...

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2Thank Christine B
Bolton, Ontario
Reviewed October 24, 2016

Have just returned from at week at the Excelsior and thoroughly enjoyed it. The view from the balcony of our room was stunning, Hotel a little dated but charming and one of the reasons we stayed there - we can have new and modern in Canada. Our room was very clean, beds comfy, had a fridge and couch and spacious...

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1Thank adamsm639
London, United Kingdom
Reviewed October 23, 2016 via mobile

We have stayed at this hotel for 4 nights, let me just begin by saying that it is advertised as 4 star hotel and it definitely isn't! It merely resembles 3 star, if that. The décor of the whole hotel is so old and dated, still from 80s, the corridors even smell of old and dusty carpets. Our room was...

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2Thank Juls022
Devon England
Reviewed October 19, 2016

Having visited this hotel for a month of each of the last 15 years we find the quality and service to be even better than previous visits. On arrival at after midnight Antonio D'Urzo had waited up for us and served a lovely ham and cheese salad.... The welcome couldn't have been warmer. We had a room with a bath...

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3Thank burtoncle
sheffield
Reviewed October 19, 2016

Just arrived back from this hotel having stayed here for a week l had a wonderful stay yes the hotel is a little dated but it adds to the quaint charm of the hotel loved the ceramic tiled floors and yes our room was basic but clean with fridge and mini bar kettle with tea and coffee would have been...

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1Thank kyraSheffield
Orillia, Canada
Reviewed October 17, 2016

The view certainly is the strongest aspect of this hotel-quite breathtaking! The hotel is certainly dated and obviously lacking in care and upgrading. Obvious issues like stains on carpets and upholstery were not addressed and rooms were stuffy. Rooms are not screened so expect flies and wasps. I was very disappointed to find that the pool was not heated and...

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Thank TravelLink24
Goderich, Canada
Reviewed October 13, 2016

Just returned from another wonderful two weeks at the Excelsior! We can't say enough about our " home away from home" - staff, accommodation, food and views are all amazing! This is why we keep returning ( 6th year ), and why we hope to return again next year! It is also great to renew friendships and share good times...

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1Thank Barry B
Zurich, Switzerland
Reviewed October 10, 2016 via mobile

- old, shabby and completely run down throughout - no attention to details - poor service in the lobby - could be cleaner, mold in the bathroom, no cleaning under bed - old (not antique) interior of rooms. - paper thin walls - remote (if you miss the hotel shuttle or public bus you might pay EUR 35 for the...

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1Thank THOMAS G
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Tranquil Hotel set in cliffside enclave surrounded by trees, directly above hotel's private beach on the rugged coast far below. ... more   less 

Additional Information about Excelsior Grand Hotel

Address: Via Papa Leone X | Locality Pogerola, 84011, Amalfi, Italy
Location: Italy > Campania > Amalfi Coast > Amalfi
Price Range: $149 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior Grand Hotel 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Excelsior Grand Amalfi
Hotel Excelsior Amalfi
Hotel Excelsior Grand
Hotel Style:
#7 Luxury Hotel in Amalfi
#20 Romantic Hotel in Amalfi
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Questions & Answers

Here's what travelers have asked, with answers from Excelsior Grand Hotel staff and other travelers.
27 questions
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Questions? Get answers from Excelsior Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on 3rd and 4th floor have larger balconies than the 5th floor”
 of 5 bubbles adamsm639, Oct 24, 2016 | Read review
“We have been pleased with all rooms!”
 of 5 bubbles 648barryb, Oct 13, 2016 | Read review
“Second floor is where you eat so that would be a good floor to choose.”
 of 5 bubbles Parne, Sep 19, 2016 | Read review
“All have great seaside views”
 of 5 bubbles teresa492016, Sep 18, 2016 | Read review
“I can not comment as Iasked for a change of room and was told that was not possible”
 of 5 bubbles neilpaton1957, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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