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Aquatio Cave Luxury Hotel & Spa

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Via Conche, 75100, Matera Italy
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Traveler (409)
Room & Suite (94)
Dining (11)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 47 hotels in Matera
Location
Cleanliness
Service
Value
Travelers' Choice
Aquatio Cave Luxury Hotel & SPA, is a new 5-star hotel of charm and relaxation, designed to bring the unique experience of a stay in one of the oldest cities in the world: Matera, European Capital of Culture 2019. Aquatio Cave Luxury Hotel & SPA is a hotel that has 35 rooms. Suite and deluxe rooms will bring you to the amazing Sassi of Matera, the SPA will provide your senses with a mix of sounds, feelings and calm you'll never forget. Please, enjoy our food and drinks at "La dispensa di Aquatio" to complete your journey through our traditions.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Babysitting
Airport transportation
Meeting rooms
Spa
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Italian
276Reviews12Q+A2Room tips
Traveler rating
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Popular mentions
Marina G wrote a review Oct 2020
Zurich, Switzerland464 contributions141 helpful votes
We only stayed one night at the hotel, but everything was great. I had a bit of an incident on the way and needed some medical help. Called in advance to ask if they can recommend a doctor. They followed up the next day to see how I felt and if everything went well. So the staff was nice and warmhearted. Their spa is super cool. Food was also nice at breakfast! We had a really great experience and would love to come back!
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
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L6650KOluisa wrote a review Sep 2020
Poole, United Kingdom89 contributions92 helpful votes
+1
We booked a last minute holiday here and had a comfortable and relaxing stay. We had booked a suite and on arrival were shown to a basement room which was a large and impressive cave. Unfortunately for us, some building works were being undertaken nearby so we were woken up at around 7am by loud continuous drilling. We complained to reception who were brilliant about it, contacting the builders to try to sort the issue out. As the building was going to continue for a few days the staff offered us a choice of 2 other suites. The one we ended up staying in was higher up and we weren’t disturbed by noise again. The bathroom in our suite didn’t have a door but was behind a wall. However, if you’re ok with that the bathroom is well set out with a hairdryer, socket and toiletries. Towels are changed daily which is essential due to the humidity. Lighting is very low but the mirrors have lighting behind them so you can see to get ready. There were 2 open hanging areas in our room with about 7 hangers in each. There were open shelves for folded clothes but no drawers. There was a safe and coffee making facilities but no milk. We bought our own and stored it in the fridge/mini bar. Bottled drinking water is supplied daily at no extra charge. Breakfast was an continental style buffet with a choice of cooked eggs. The coffee was very nice and the freshness and quality of the food was good. The staff were professional and friendly without being intrusive in any way. We tried the spa once which was quite nice if a little on the small side & the pool only around 3/4 hydra-massage options. One visit to the spa per stay is often complimentary but that depends on who you book through, otherwise it’s €50, ( for an hour for 2 people - I think!). It’s worth asking. A word of warning; we independently arranged a taxi from the airport to the hotel and because of regulations the driver had to drop us a 5 minute walk from the door but at a point that was a steep walk downhill which we had to pull our cases down. The streets are made of polished stone so are slippery even in the dry. It might be worth speaking to the hotel about booking a taxi or at least asking them to arrange for the taxi to drop you at the hotel reception as all it takes is a permit. We didn’t know this! The hotel staff arranged this for us when we were collected, thank goodness as it would have meant dragging our cases back up the hill! Also, flat shoes are a must for this town.
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Date of stay: September 2020Trip type: Traveled as a couple
5 Helpful votes
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Response from Daniela Vernice, Altro at Aquatio Cave Luxury Hotel & Spa
Responded Sep 30, 2020
Dear L6650KOluisa, we thank you for your detailed feedback and for sharing your experience at Aquatio Cave Luxury Hotel & Spa. We are glad to know that you had a relaxing and comfortable stay here with us and we hope to have the chance to welcome you back again for a future stay. Kind Regards, Daniela Vernice
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Emily Angiolini wrote a review Sep 2020
9 contributions9 helpful votes
This place is amazing, there is seriously not a single bad thing about it. From the friendly, intelligent and accomodating staff, to the spa, to the most gorgeous rooms. They have everything you might need, and can suggest and organize any activity. Martina is so great and can help you with anything. The breakfast is delicious and they are handling the COVID situation so well. The rooms hold the integrity of the sassi while still being the epitome of luxury. Could not recommend it enough, and matera was absolutely breathtaking.
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Date of stay: September 2020
Value
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2 Helpful votes
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bella wrote a review Jan 2020
2 contributions2 helpful votes
My friend and I visited this place last December and the place was fantastic. The staff are very helpful. From arranging transport to and from the hotel, to the kitchen staff who keeps bringing us complimentary food "from the kitchen" when we had dinner there. The spa is also very good, very relaxing. I like the way the limit the number of people inside the spa, so you'll enjoy your experience and not crammed in. Book your stay here, you wouldn't regret it.
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Date of stay: December 2019
Cleanliness
Service
Room Tip: views on the top rooms are amazing
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1 Helpful vote
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Michael14222 wrote a review Jan 2020
6 contributions7 helpful votes
The property was fantastic. It was authentic Matera setting with rooms scattered in different caves; however, all of the rooms were refurbished and beautiful. The property is also located in the heart of sites you will want to visit in Matera. Additionally, Matera streets were not easy to navigate - especially by car as I was traveling. The property was relatively easy to locate (by Matera standards) and parking was also easy. I dropped my car in front of the property and their valet took care of the rest, making my life A LOT easier. Thank you for your help making this a seamless experience.
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Date of stay: January 2020
1 Helpful vote
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PRICE RANGE
$174 - $309 (Based on Average Rates for a Standard Room)
LOCATION
ItalyBasilicataProvince of MateraMatera
NUMBER OF ROOMS
35
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Frequently Asked Questions about Aquatio Cave Luxury Hotel & Spa
Which popular attractions are close to Aquatio Cave Luxury Hotel & Spa?
Nearby attractions include MOOM Matera Olive Oil Museum (0.08 miles), Agriristories (0.3 miles), and Parco della Murgia Materana (0.3 miles).
What are some of the property amenities at Aquatio Cave Luxury Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Aquatio Cave Luxury Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Aquatio Cave Luxury Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Aquatio Cave Luxury Hotel & Spa?
Conveniently located restaurants include Regiacorte - Restaurant & Lounge Terrace, Bollicine Bistrot, and Le Bubbole.
Are there opportunities to exercise at Aquatio Cave Luxury Hotel & Spa?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Does Aquatio Cave Luxury Hotel & Spa have an airport shuttle?
Yes, Aquatio Cave Luxury Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Aquatio Cave Luxury Hotel & Spa located near the city center?
Yes, it is 0.6 miles away from the center of Matera.
Are any cleaning services offered at Aquatio Cave Luxury Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Aquatio Cave Luxury Hotel & Spa?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Aquatio Cave Luxury Hotel & Spa?
Many travelers enjoy visiting Cripta del Peccato Originale (4.4 miles), Parco delle Chiese Rupestri di Matera (0.6 miles), and Piazza San Pietro Caveoso (0.08 miles).