The staff were friendly, helpful and efficient. The room was comfortable, the shower was powerful and hot, and my overall stay was enjoyable. The minibar needs to be stocked with more than just water though, and a kettle for tea and coffee making facilities within the room would be something that would improve things. Room service too. Other than that, a pleasurable stay.
Even though the weather was very unfriendly (rain, wind, cold), the trip was "sweetened" by the hotel staff. A warm welcome, very spacious and clean room and bathroom, very tasty breakfast and delicious dinner at the restaurant. I was served with a lot of kindness and professionalism and I felt pampered. Excellent services that always make a difference. Very good value for money. Thanks! I will gladly return to you at any time.
Staff was very friendly, special thanks to Jaime and Cesar in the restaurant for their great service during our stay. Rooms are clean and modern, great for short stays (little space for clothes). Location is off-center but with a metro station just around the corner this is not an issue. The mission of the hotel “everyone inclusive” (they are employing people with disabilities) gave additional meaning to our holidays. Highly recommended!
Very crring staff, breakfast were very nice with plenty of choice and I would recommend to anyone wanting to go to Valencia. Easily accessible transportation withing 2 minutes walk. We had a room with a great view.
Hotel is located in good place of Valencia. Everything was good, except keys from the does 😀😀😀. Sometimes you to change every time. But it didn’t change my good option staying in this hotel. Fantastic Bar&restaurant and especially Javier (barman)..The best barman ever.
Everything was really nice. The room was clean, nice restaurant with good breakfast and good coffee. People on reception super friendly and the most important think for me - private parking. So for a business trip - perfect
Hotel looks nice when you enter the reception. Rooms, bar, housekeeping and pool are great. The staff who checked us in wasn't that good at all. How can you ask directly to a guest.. Don't you belong to the 3 star Ilunion? On what is that based? 5 guys coming in for a check in so they probably belong to 3 stars? At check out they asked it again!!! It doesn't mean they actually think we're 3 star people, but it gives a weird feeling if you ask it twice. The staff of the night was very helpful though.. Please open the third elevator. Traffic jams around check in and check out are very common.
Hotel location ok, staff overall very friendly but not very helpful, cleaning service of the room a no go!!! 3 times in 15 days room not made up after returning late afternoon (beeing out of the hotel sind 0700!) answer of the front desk: there is still time to make it till 1700 hrs. overall cleanliness not very up to the task, room key card been taken out of the room whil still charging ipad
A fine hotel with decent rooms bit a bit too far from the city center. However, the Metro (subway) is on a 4 minutes walk and taxi fares are very reasonable. Well decorated lobby and restaurant. Unfortunately the rooms are a bit dull, but the beds sleep well and the bathroom is well appointed. Nice staff and cheap (€11) breakfast.
We stayed in this hotel for 4 nights. The staff were absolutely superb! The hotel is clean, staff very friendly and accommodating. The area is a bit out from the city center, and not really in a walking distance. The hotel wifi works great in the shared areas but it was a bit slow in the room. The hotel has a small swimming pool. They have a paid car park space but there are plenty of free parking places outside of the hotel. There are a couple of nice restaurants just around the corner of the hotel as well. We didn't have the breakfast option as we like to discover the surrounding areas and eat different foods. Overall nice stay at this hotel! Would absolutely be back again! :-)