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Hotel Neptuno

#53 of 101 Hotels in Valencia
Certificate of Excellence
Paseo de Neptuno, 2, 46011 Valencia, Spain
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Hotel Neptuno
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334 Reviews from our TripAdvisor Community

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Showing 182: English reviews
London
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We started our stay with a welcoming checkin, albeit the service was very slow. Arriving early, we left our luggage and returned a few hours later, by which time all our rooms were ready. The rooms were all very clean, modern and well presented although some had much better views than others. My room overlooked the side of the hotel... More 

Helpful?
1 Thank Beenonatrip
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear client: Thank you very much for sharing your opinion with us and other travellers. We are sure your advices can be usefull for them. Regarding to restaurant service. Those summer months is always better to book in advance as the hotel is fully booked and it is also very popular for local people to have a lunch or dinner... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Neptuno Hotel within Valenca is fantastic, located on the beach and to the right is the harbour. The hotel was very clean and the rooms were amazing. All the staff from cleaners to bar staff and reception were great also. Will go back tomorrow for sure.

Helpful?
Thank Jason W
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear Client: Thank you very much for your nice comment. We feel very well knowing that we are fulfilling our clients expectations. Hopefully can really come back tomorrow. Kind regards, Hotel Neptuno Valencia More 

London, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Well well well this Hotel is in excellent location. If you are travelling in the right time of the year this Hotel can be your perfect experience however please be aware if you are travelling during the colder season of the weather in Valencia Spain are you will really struggle and I will guarantee that that will be a bad... More 

Helpful?
Thank farhad684
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear client: Thank you very much for sharing your opinion with us. We are very sorry that the weather was not nice while you were styaing with us. However that might be a reason you are coming back in the next future. Kind regards, Hotel Neptuno Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

3 nigh stay/young couple We stayed here for three nights in June for a getaway after quite a difficult first half of the year. We arrived at Valencia airport and travelled to the hotel via the Metro and a 20 minute walk (yes, we almost melted in 33 degree heat). The hotel is spotlessly clean and staff were welcoming. We... More 

Helpful?
1 Thank Emma M
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear Client, Thank you very much for taking your time to provide us your detailed opinion about our hotel. It is nice to hear that you have had a good time with us. Thank you very much for your nice words about our rooms, location and the food. Regarding to breakfast and its price. The breakfast we serve is a... More 

Elsenham, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 16, 2016

This hotel doesn't have a pool (but does have a jacuzzi on the roof terrace) but is a stone's throw from the beach so you have the sea to swim in. The roof terrace is lovely and the beach is one of the best I've visited, with drinks & snacks available at each sunbed area. Yes, of course you have... More 

Helpful?
1 Thank Carrie R
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear client: Thank you very much for sharing your opinion with us and other travelers. I am sure they will appreciate your detailed information you have provided. We are pleased that you have liked our facilities, breakfast and our staff. We are trying our best to make our clients comfortable. We would very welcome you in the future. Kind regards,... More 

Brighton, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 14, 2016

We stayed here over the May bank holiday week. Lovely hotel, nice room ( sea view) . Breakfast had good selection of hot and cold food. Evening meals not great but adequate. Found staff particularly at breakfast very friendly and accommodating. Would return. The only problem was ( weird smell in restaurant area )

Helpful?
Thank HMOR97
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear Client: Thank you very much for sharing your opinion with us. It is nice to read your kind words about our equipment, breakfast and the staff. We've had some other comments about the smell at that time. I can ensure you, that it is solved. You will be welcome at your next visit. Kind regards, Hotel Neptuno Team More 

Sea Cliff, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

Modern nicely styled hotel with professional staff, very clean, nice bathrooms, best food on the beach and a great roof top deck with hot tub. 15 min cab ride to city center. Bike rental outside with numerous bike paths you can ride to city of art and science and up through Turia Gardens.

Helpful?
1 Thank jerryromano
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear client: Thank you very much for your kind opinion. We are very happy that you hve enjoyed your stay with us. Thank you for your nice words about our staff, cleanliness and equipment.We are looking forward to you next visit. Kind regards, Hotel Neptuno Team More 

1 review
2 of 5 stars Reviewed June 8, 2016 via mobile

Nice hotel, in great location. However, the 'free breakfast' is not provided after a lengthy discussion at reception, complete with screen shots of booking an offer of a discounted rate from €16 to €11 / person was offered. The offer was declined 2 coffees each and tostas total 8€ at the marina. Parking is also charged at €20 / night.... More 

Helpful?
Thank Nick I
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear client: Thank you for sharing your opinion. We are very sorry for the misunderstanding. We would like to see the information you mention is incorrect in Tripadvisor. There are more hotels with the name of Neptuno, maybe there is the reason for your confusion. In our hotel the breakfast never has been free. Since the hotel was opened we... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 30, 2016

Location is nice, the room is OK, a bit like a business hotel, staff is not particularly friendly, breakfast is below average, both for the food and the ambiance. You got a nice terrace and an acceptable fitness room. As the price is not exactly cheap I would say you got more or less what you pay (maybe just a... More 

Helpful?
Thank Alberto C
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear client, Thank you very much for your opinion. We consider your comments regarding our staff and breakfast and will transfer them to the relevant department. We always listen to our clients in order to improve our services. Regarding to the price I can ensure you that it is in agreement with other hotels with the same location, season and... More 

Thirroul, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 28, 2016 via mobile

Australian couple recently stayed 2 nights and only one full day so didn't completely take advantage of surroundings. The hotel lobby didn't have a lot of ambience. An unused area would make a great bar and be more inviting to guests. The solarium on roof nice but we assumed also a pool, just a spa which was nice. Right opposite... More 

Helpful?
1 Thank DoonaB67
Neptuno2, Director de Relaciones Públicas at Hotel Neptuno, responded to this review

Dear client, Thank you very much for your nice comment. We appreciate that you have had nice time with us. Actually there used to be a bar in the lobby, but when the Omega terrace fronting the beach had opened novebody wanted to sit inside, so we have canelled the bar. Hotel does not have a pool just two jacuzzis... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The privileged location of Hotel Neptuno makes it a beach hotel and in-town hotel rolled into one. Located on the beachfront of Valencia, next to the port, facing what is the American’s cup regatta course, the NEPTUNO is minutes away from the historic city centre, the city of Sciences museum, the Oceanographic Park and the city’s major cultural and business centres. The hotel has parking places next to the hotel, four meeting rooms, each sub dividable, a TV lounge, a lobby bar and a seafront terrace bar. ... more   less 

Additional Information about Hotel Neptuno

Address: Paseo de Neptuno, 2, 46011 Valencia, Spain
Location: Spain > Valencian Country > Province of Valencia > Valencia > El Cabanyal-El Canyamelar
Price Range: $123 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Neptuno 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Neptuno Hotel Valencia
Hotel Style:
#6 On the Beach Hotel in Valencia
#30 Business Hotel in Valencia
#32 Luxury Hotel in Valencia
#33 Romantic Hotel in Valencia
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