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Avenida Campanar 90, 46015, Valencia Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (365)
360
Panoramas (5)
Room & Suite (139)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 117 hotels in Valencia
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Kramer is hotel alongside the Congress Palace, it has 70 rooms, all on the exterior with elegant and modern decoration, as well as being endowed with cold/hot air-conditioning, latest generation TV LED with international channels, free WI-FI and a fully-fitted bathroom with shower, hairdryer and amenities. It also offers a 24 hour reception, a daily cleaning service, cots on request and a transfer service from the airport for a single charge. The hotel has a cafeteria/restaurant "Kram Bar" where you can try out a Mediterranean cuisine menu or have a drink whilst enjoying the broadcasts of the main sports' competitions on the giant screen. Check-in time: as from 2 p.m. Check-out time: Until 12 midday Important: This property does not accept bookings of students groups or groups of bachelor / stag parties
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Airport transportation
Fax / photocopying
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Snack bar
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Spanish, Catalan, Italian
1,760Reviews31Q+A58Room tips
Traveler rating
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Popular mentions
aymen666 wrote a review Sep 2020
London, United Kingdom6 contributions31 helpful votes
I don't usually write a review unless the establishment really exceeds the expectations or exceptionally bad! Unfortunately Hotel sKramer is exceptionally bad in every way from start to finish. I booked one week stay at the hotel and paid in advanced via hotels.com The hotel emailed me 3 days prior check in to inquire about my bed requirement and the time of arrival so I emailed them back and informed them that I will be arriving at around 11:30AM The hotel replied back and confirmed the above. Upon my arrival at the hotel reception desk I would've expected a welcome or at least a smile but instead without even checking on the system for my reservation I was told to go away and come back at 2:00pm I asked the receptionist "Diana" if she just check on the system as my early arrival approved in advanced and I'm really tired and I would really appreciate it if she could check me in but she didn't wanna have none of it and told me in a very rude and offensive manner that if I should've booked an extra night for an early arrival!! An extra night for a couple hours early check in! Can you imagine her response! Unfortunately "Diana" shouldn't be front line staff as she lacks the customer service, professionalism and the the experience in dealing with guests. So after I left I contacted one of my colleagues in Valencia to book a different Hotel but when I was just about to get taxi I was told that hotel Kramer is gonna check me in! So why messing me about and let me wait outside for a while when you do have available rooms! To simply put it she was playing rude for fun! No apology was offered just "Here is your room key cards" I asked to speak to the management to raise the complaint and was told she will be in on Wednesday and will contact me but guess what no contact was received from her either but however I was offered free €6.50 breakfast. The hotel room is basic and has a weird odour, The hotel located in a very busy area and can be quite noisy so nothing special. This whole check-in experience has really put me off the hotel so I decided to check out the hotel after just 4 nights stay. After coming back I requested a refund after the horrible bad experience at the hotel for the 3 nights remaining but instead they have refunded me just for one night! I shall and will take this further if I'm not fully refunded. Hotel Kramer seems to be in the business of messing their guests about. To sum up my review DON'T book hotel Kramer unless you have exhausted all your other options! You will truly regret it! You've been warned.
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Date of stay: September 2020Trip type: Traveled on business
1 Helpful vote
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Response from MANAGER HOTEL, Dueño at Hotel Kramer
Responded 4 weeks ago
Dear Mr. Aymen This is not 100% true at all. But it's your opinion and we respect it. First of all, we can not guarantee and early check in. It's upon arrival. Probably Diana didn't explanin the situation right . We are sorry for that misunderstand. In order to apologize for the misunderstood, we give you free breakfast. Yes, we charge 6.50€ for the continental breakfast. Again sorry if it didn't pleased you. On the other hand, my colleague Tatiana , Sonia and I, apologize to you many time for the check in misunderstand. And you told us here, "don't worry, It's ok now". We borrow you the phone to call your embassy, we receive mail for you, help you with your luggage, etc , etc. I don't think we diverse this, because is not true. We ALWAYS do our best to pleased our customers. And we always smile at you, you smile back. Everything was ok. And this is a huge surprise now. On the other hand, when you were living early. I told you, please contact expedia.com or we won't be able to refound you. And you told me " I know, don't worry" So I don't know why but we get the modification on the 19/09/20, so we refound that last night. You didn't contact the agency, and that's our fault? We believe in customer service, and we always give the best ( you can read the rest of the opinions) We apologizase to you for the inconvenience you had during check in. And for any other damage you think we produced to you. Wishing you the best. Estefanía Sáez, manager
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Laly1503 wrote a review Sep 2020
Oxfordshire, United Kingdom46 contributions12 helpful votes
I stayed at Hotel Kramer a few times and was never disappointed. It’s clean, the rooms are comfortable and the staff is very helpful. It’s perfectly located next to shops, metro and walking distance to the old town. The bar within the hotel is good with a large range of food and kind staff. They also have whatsapp for any queries you may have! Definitely recommend this hotel.
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Date of stay: September 2020Trip type: Traveled solo
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Response from MANAGER HOTEL, Dueño at Hotel Kramer
Responded Sep 19, 2020
Dear Laly, Firstly thank you for coming in the hotel Kramer each time that you come to Valencia. We are really happy to know that you are always satisfied by our services and team. Comments like yours, help us to motivate and work better each day. We hope to see you back very soon, Kind regards, Sonia Alonso
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Maps62092 wrote a review Aug 2020
1 contribution
We stayed at the Hotel Kramer with our two your kids for one night on our way to Barcelona. We had a quadruple room. The hotel was spotlessly clean, the beds were extremely comfortable and overall it was great value for money!
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Review collected in partnership with this hotel
Date of stay: August 2020
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Response from MANAGER HOTEL, Dueño at Hotel Kramer
Responded Aug 27, 2020
Dear guest, Really appreciate to read these reviews, it shows that we are doing good job. We hope to be again your accommodation option next time in Valencia. Regards Tatiana Ñauñay Hotel Kramer
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Daniëlle wrote a review Aug 2020
Ede, The Netherlands13 contributions
We absolutely loved hotel Kramer! The service was amazing, if you needed anything, you could just ask and they took care of it. The breakfast and diner were both delicious and really fast served. The people that work there were also very nice and they really made you feel welcome. We even made a friend! (Joan if you read this, you rock!) Our room was always clean, even when we brought the whole beach back to the room. (Oops) Thanks to everyone at hotel Kramer, me and my two friends enjoyed every bit of our stay at your hotel. Greetings, The 3 girls from room 601 ;)
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Date of stay: August 2020Trip type: Traveled with friends
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Response from MANAGER HOTEL, Dueño at Hotel Kramer
Responded Aug 27, 2020
Dear Danielle, We absolutely loved with your stay!! Thank you very much for your review , we really appreciate your opinion about our staff and our restaurant , specially the mention about Joan. We hope to be your accommodation option next visit in Valencia. Best regards Tatiana
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farrokhbakhshi wrote a review Jul 2020
Valencian Country, Spain1 contribution
for a good staff whit comfortable room and a good bar whit Excellent menu and the best Staff. for the area and Available to all parts of the city. for the low price of Hotel in this situation . that is Perfect for me whit this Stars.
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Review collected in partnership with this hotel
Date of stay: July 2020
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Responded Aug 2, 2020
Dear guest, Really appreciate your view. We are pleased that you have enjoyed our comfortable rooms and we really appreciate your comments about our staff . We hope to be again your accommodation option in Valencia. Best regards Tatiana Ñauñay
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Previous
PRICE RANGE
$60 - $127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kris abadia hotel, kris abadia valencia
FORMERLY KNOWN AS
Hotel Kris Abadia
LOCATION
SpainValencian CountryProvince of ValenciaValencia
NUMBER OF ROOMS
70
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Frequently Asked Questions about Hotel Kramer
Which popular attractions are close to Hotel Kramer?
Nearby attractions include GTC Valencia Circuito Virtual (0.2 miles), Nuevo Centro (0.2 miles), and Turangalila (0.3 miles).
What are some of the property amenities at Hotel Kramer?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Kramer?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Kramer?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Kramer?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Kramer?
Conveniently located restaurants include Restaurante Nou Chocomeli, Kram Bar, and Restaurante Ciro.
Does Hotel Kramer have an airport shuttle?
Yes, Hotel Kramer offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Kramer located near the city center?
Yes, it is 1.0 miles away from the center of Valencia.
Are any cleaning services offered at Hotel Kramer?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Kramer?
The staff speaks multiple languages, including English, Spanish, Italian, and Catalan.
Are there any historical sites close to Hotel Kramer?
Many travelers enjoy visiting La Lonja de la Seda (0.9 miles), Valencia Cathedral (1.0 miles), and Trinquet de Pelayo (Recinto Deportivo) (1.2 miles).