Hospes Palau de la Mar Hotel
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Avenida Navarro Reverter 14-16, 46004, Valencia Spain
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hospes Palau de la Mar Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 123 in Valencia
Location
4.6
Cleanliness
4.5
Service
4.5
Value
4.1
Everyone needs a place to lay their weary head. For travelers visiting Valencia, Hospes Palau de la Mar Hotel is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Hospes Palau de la Mar Hotel makes it easy to enjoy the best of Valencia.
Hospes Palau de la Mar Hotel offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available.
The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a hot tub and breakfast.
Nearby landmarks such as Valencia Cathedral (0.6 mi) and Casco Antiguo (0.6 mi) make Hospes Palau de la Mar Hotel a great place to stay when visiting Valencia.
Valencia has plenty of wine bars. So when you’re here, be sure to check out popular spots like Hechizos de Morgana, Casa Montana, and ORIS Restaurant, which are serving up some great dishes.
Should time allow, Central Market (Mercado Central), Barrio del Carmen, and Palacio del Marques de Dos Aguas are some popular attractions that are within walking distance.
Whether you’re traveling for business, pleasure or both, Hospes Palau de la Mar Hotel is sure to make your visit to Valencia one worth remembering.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, French, Catalan
Location
Full view
100Great for walkers
Grade: 100 out of 100
235Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
Contact
Avenida Navarro Reverter 14-16, 46004, Valencia Spain
Name/address in local language
Getting there
Rental CarsSee rental cars from $45/day
1747Reviews37Q+A100Room tips
Reviews
Traveler rating
- 1,035
- 468
- 167
- 54
- 23
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Most Recent
We loved our stay at the hotel. We were a family of 4 so had two rooms and they were luckily next to each other. We were also able to put our luggage in one room early. All the staff were very friendly and professional but Lotte was extra helpful, both at check in and also every time we needed anything. A credit to the hotel. We used the Spa a couple of times and it was really nice, but a little small. Wasn’t a problem as you had to book it so they made sure it wasn’t too crowded. The only thing we would say could be improved was the breakfast. They seemed to be over staffed and we struggled to even order coffee sometimes. They also didn’t seem to stock up on things when they needed to. Was strange as there wasn’t a great deal of choice so was much easier to top up. That being said, when we heard you could order omelettes our breakfasts were so much better. All in all, a great stay.…
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Date of stay: April 2022
Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded 2 weeks ago
Dear battersbymd; Thank you very much for taking time to share your experience of your recent stay in Hospes Palau de la Mar and for for the recognition of our staff effort, especially Lotte. We will take care of all your suggestions to keep improving our quality in service. Best Regards; Vicente Juanis General Manager
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400 euros per night to enjoy the noise of the inner garden? 1st time in a so-called 5 stars hotel! Last time for me in this place. Many other better places in Valencia! Just read reviews on Internet....
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded 3 weeks ago
Dear bornp ; I am sorry that your experience is not meeting your expectations in some aspects; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope to better serve you in the next days. Regards; Vicente Juanis/ General Manager
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This is listed as a 5 star hotel and the overall experience totally lived up to that rating . The hotel itself is in an excellent location within walking distance of all the main areas and sights , The building itself is beautiful , but modern in its decor . We had a deluxe room which was really worth it for the extra space . Breakfast was included and the array of delicious options was amazing and no ones breakfast needs were not catered for . Plus a cooked breakfast on request . We have travelled a great deal and been to some great places but what sets this apart is the amazing service ethos , from everyone involved . Nothing was too much for them , requests were met within minutes . Sadly I lost my phone when in Valencia and wanted to report it for insurance purposes . The front of house said they would see what they could do and the next thing I knew they had filed an on line report for me . There are many hotels in Valencia and many new ones emerging all the time but if you want comfort and 5 star service look no further .…
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Date of stay: February 2022Trip type: Traveled
Room Tip: There is parking underneath the hotel which is a bonus in the city
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Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded Mar 21, 2022
Dear Guest; Thank you for choosing to stay with us, and providing your honest feedback about your stay at Hospes Palau de la Mar. It's guests like you that empower our staff to be at their best every day despite the unusual times we are in. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us and look forward to welcoming you back to your Home in Valencia again soon! Sincerely, Vicente Juanis General Manager
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This is a convenient hotel very near the city centre. The restaurant is very good although an awkward shape. The room was a bit dark and smaller than expected for a Superior level. All facilities provided through and very quiet as on the inside well /garden.
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Date of stay: March 2022
Value
Location
Service
Room Tip: Rooms atet back probably best as it is a busy main thoroughfare at the front.
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Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded Mar 17, 2022
Dear Dillocraig, First of all we want to thank you for taking your time to write this review, since it is important to us to know how people experience their stay. We are sorry to hear that you found the room darker and smaller than expected, but are glad to read your comments about the provided facilities. Hopefully we can welcome you again in our hotel in the near future. Kind regards, Vicente Juanis General Manager
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We had certain expectations and entering the hotel still keeps those expectations high as this part is really well done. Unfortunately the room was somewhat disappointing. We had a superior room and although the hotel names itself design hotel, the design was a bit outdated. Parts of the room were refurbished but really poorly done and the bathroom really felt being rather old and not very comfortable. We made a reservation for the spa one evening, but the place is suitable for max 4 people as it is really small. There were still more people present and there was no place left to relax, no towels available and used towels were all over the place. We also had booked massages and this area is well done. One massage was ok, just as it should be, the other one was a disaster, simply not the treatment as advertised, however I would like to mention that this was not billed either at the end. The breakfast has everything available you would expect, just the logistics are bit chaotic as the space is rather small and the waiters hardly catch up making tables available. Overall the staff was super friendly and helpful, reception, room mates, … . I booked this hotel as I tend to stay with hotels of the Marriott group but honestly this time the overall experience was not up to standard and the price too high for this experience.…
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Date of stay: March 2022Trip type: Traveled
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Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded Mar 21, 2022
Dear Christoph; Thank you for choosing to stay at Hospes Palau de la Mar and providing your feedback Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Best Regards; Vicente Juanis General Manager
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We travel a lot and experience a lot of different hotels in many cities. This hotel was right up there in our top five. Really great service, friendly staff, very clean comfortable room. The car parking valet service was fantastic. Will definitely be our hotel of choice when we go to Valencia.
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Date of stay: February 2022
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded Mar 3, 2022
Dear Stephen; It is a pleasure to read comments like yours, the recognition of our guests is the best reward we can have. We hope to see you again in the near future . Best Regards; Vicente Juanis General Manager
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The hotel location is fantastic - 5 minutes away from everything The hotel has a valet service which is incredibly handy for being in the city centre - the valet staff are very polite and attentive In general the hotel has some great customer service across their different services such as valet, reception and restaurant - with the exception of one lady in reception on the last morning Lovely to see a bottle of cava and a fruit plate when we got back to the room in our first day - great detail The Massages were fantastic and the team there was very good - recommend so highly that bought my sister (who lives locally ) a massage for her too The dreamers room does not look like the one shown on the website- you can barely move in the room. It is dark and no bath plus you need to sit in the bed to open the wardrobe - that’s how tight it was! The tv in the room was old so you can’t connect your own device to it - having said that, we had issues with the tv the first night and they replaced it straight away The breakfast had a good variety of continental and cooked. Don’t ask for the porridge though ! Unless you want to eat raw oats with milk. Be aware that the team is not very familiar with allergens in the restaurant - so be sure to ask for the allergens menu. I was offered the amaretto dessert after advising them I was lactose intolerant The gym and spa was very disappointing - you have to be let in by members of staff as the door has a code and the gym has fixed machines with barely any space The pool is a hydro pool - not for swimming and they had three hammocks for a place that at the time I was there there was 5 of us For the price that I paid - I would have expected better.…
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Date of stay: February 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded Feb 25, 2022
Dear 1980cass Thank you very much for taking time to share your experience of your recent stay with us, We deeply regret that this has not been to your total satisfaction.Our staff strives to meet all the needs of our customers and provide them with the best possible stay, we will try to find out what happened with our colleague at the front desk,in the same way we appreciate your suggestions to take the necessary measures and solve possible deficiencies. We hope you give us another opportunity in the near future. Regards; Vicente Juanis General Manager
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Location was very good, everything was walking distance. Room was clean and very nice. The personnel were very professional, polite and active. In the breakfast room everything was good, what make it special was due for staff.
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Date of stay: January 2022
Value
Rooms
Service
Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded Feb 25, 2022
Dear Sarit 271; Thank you for the time that you have take to write tjos exellent review and for the recognition to our staff. We hope we can receive you again in the near future. Best Regards; Vicente Juanis General Manager
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I had a very pleasant stay here, the room was large, comfortable and very quiet. The breakfast was excellent and the staff were very responsive to my requests. I could find no fault. In addition its location is very good, being within walking distance of the centre of the town
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Date of stay: January 2022
Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded Feb 17, 2022
Dear Chris V; Thank you very much for taking time to share your review of your recent stay with us. We are glad to know we have met your expectations. Best Regards; Vicente Juanis General Manager
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There is no way that the hotel can claim to be a 5 star establishment we have stayed in better 3 star hotels and at a fraction of the cost. Unfortunately the Ampar restaurant was an utter disaster, the food was served cold and I suspect was cooked from frozen not what you expect when paying 5 star prices. We saw at least 5 meals returned including two of our courses and it also led to an altercation between diners. It was also clear that certain staff were clearly out of their depth and had not been trained for a 5 star service, it shouldn't take 20 minutes to be served a beer in the bar when there are only 3 people to serve. Valencia appears to be going through major refurbishment of its water and sewer system and at times there was an unfortunate smell pervading in the hotel common areas. All in all a very underwhelming experience.…
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Hospes Palau de la Mar Palau de la Mar, Atención al cliente/recepción at Hospes Palau de la Mar Hotel
Responded Oct 3, 2021
Dear shropshirestile2015; We regret that the experience you have had in your recent stay with us has not been satisfactory. We appreciate all the details that you have given us to discuss them with the heads of Department and take the necessary measures to correct possible deficiencies. On behalf of the entire team at Hospes Palau de la Mar we would like to have the opportunity to welcome you again and to be able to change the perception that you have taken. Regards; Vicente Juanis General Manager
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PRICE RANGE
$168 - $299 (Based on Average Rates for a Standard Room)
LOCATION
SpainValencian CountryProvince of ValenciaValenciaEl Pla del Remei
NUMBER OF ROOMS
66
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Claim Your Listing Frequently Asked Questions about Hospes Palau de la Mar Hotel
Which popular attractions are close to Hospes Palau de la Mar Hotel?
Nearby attractions include Puente de las Flores (0.1 miles), Mercado Colon (0.2 miles), and Museo Historico Militar de Valencia (0.3 miles).
What are some of the property amenities at Hospes Palau de la Mar Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hospes Palau de la Mar Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hospes Palau de la Mar Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hospes Palau de la Mar Hotel?
Yes, parking is available to guests.
What are some restaurants close to Hospes Palau de la Mar Hotel?
Conveniently located restaurants include Varetto Bar, Grillo Grill Bar, and Restaurante Gordon 10.
Are there opportunities to exercise at Hospes Palau de la Mar Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hospes Palau de la Mar Hotel have airport transportation?
Yes, Hospes Palau de la Mar Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hospes Palau de la Mar Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Valencia.
Are any cleaning services offered at Hospes Palau de la Mar Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hospes Palau de la Mar Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.