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No one in the hotel can speak English, the best thing with the hotel is location. In the middle of the restaurant area. The staff is not much helpful . The hotel also has a restaurant so many ppl looks after customers of restaurant not...More
Response from TabernaAlkazar, Director de Relaciones con Clientes at Hotel AlkazarResponded 2 weeks ago
I am very sorry if you were not pleased with the service offered by our hotel. We try to do our best everyday and it has been like that since 1950. We take note of everything you have said.
The staff from Hotel Alkázar
We stayed here for 3 nights. Room 103
Service - On our arrival we found a cleaner, who then found the staff member to welcome us to the hotel at check-in time. In general though, we didn’t see a staff member at the reception area,...More
Response from TabernaAlkazar, Director de Relaciones con Clientes at Hotel AlkazarResponded May 19, 2017
I would like to start appologizing for all the things that went wrong during your stay at our hotel. We tried to solve the problem in the moment we knew about it.
We work also with the staff that is in the restaurant and that...More
Great location. It is in the middle of night happening of Valencia. Room with terrace. Comfortable shower. Breakfast poor. Nobody speaks English. The floors are not clean. Room very poorly equipped with furniture.More
Thank Marjan K
Response from TabernaAlkazar, Director de Relaciones con Clientes at Hotel AlkazarResponded April 22, 2017
Thank you for sharing your opinion with all of us. Answering to what you have written, I must say that I am very glad you liked our location and our shower, together with our terrace. It is true that some of our workers do not...More
This hotel is good situated central near a cozy area with alot of restaurants and small pubs. The hotel is very simple and rooms are really small. The room was dirty and next to the elevator shaft so it was quite noisy. Rooms are really...More
Thank Malik S
Response from TabernaAlkazar, Director de Relaciones con Clientes at Hotel AlkazarResponded April 5, 2017
First of all, thank you for taking your time in sharing your opinon with all of us. I am sorry to know that your room was dirty; if you had told us we would have solved the situation and we would have talked to the...More
This is indeed not a fancy hotel with a relatively small room but you have certainly everything you need. The location is excellent especially if you come to Valencia for Fallas. You are so close to everything where the major events are happening. How nice...More
Thank Alice Man Kwan C
Response from TabernaAlkazar, Director de Relaciones con Clientes at Hotel AlkazarResponded March 21, 2017
Thank you very much for sharing your opinion with all of us. It is true that our rooms are tiny but, as you say, we have everything you need in them.
We are in the centre of Valencia and that makes the visit to the...More
$55 - $75 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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