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Stayed 15th-19th May
2 rooms, 7 females.
Arrived at key collection, when given deposit 150euro per room, no one in party had taken bank cards. This began a very stressful and tense situation not what I needed at the start of my holiday especially in...More
Response from fincasarena, Gerente at Gemelos 12Responded 3 weeks ago
You simply are a liar.
Remember you have been notified you are not allowed to check in in any of the apartments we rent because of the problems caused by your party members.
On arrival some of you were so drunk that you did not...More
make sure you have a phone as when get dropped off at 2am in the morning at the backdoor bar the guy who owns that must get fed up of telling people the fincas arena where you pick your keys up is across the road....More
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2 Thank DizzydiMaryfrancis10
Response from fincasarena, Gerente at Gemelos 12Responded October 20, 2016
Thanks for your comments.
The check in procedure and key collection, is explined to travel agencies and they have to tell you.
if you book direct to us, you receive a persona email with all explanations, including a reminder about transfer drop off...More
Would never stay here again wild goose chase to get the keys to apartment which no swimming pools in use no bar no receptionist last thing u wanna do when u arrive about 230 am is have to hang around street corners waiting for the...More
Went on 11/4/16. Spent atleast 2 hours finding room and getting keys from ficacasarena. Had to go back three times. Paid room deposit for us and next door our parents we went with. It is now the 22/04/16. Still not had deposit back even though...More
1 Thank Gary L
Response from fincasarena, Gerente at Gemelos 12Responded May 4, 2016
Thanks for your comments, but we have to explain about your opinion.
We have 2 bookings under a different name in that apartments, not Gary L. (we are not going to say the booking names in here because we protect the names of...More
The night we arrived in Benidorm, the coach dropped us off on a busy carriageway and said gemelos 12 that's way, he was pointing up to a dark long road. eventually we found the apartments 20 mins later but there is no 24 hour reception,...More
$37 - $290 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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