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Hotel Alone

Avda. Marina Baixa 23, 03509 Benidorm, Spain
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196 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Radcliffe, United Kingdom
Level Contributor
111 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good bits first All the staff were happy and courteous, the man who sold drinks in the restaurant was always welcoming and smiling. The rooms were always clean and a decent size. The Hotel was quiet and relaxing There were always sunbeds available The food was average A short 5 minute walk to the beach The bits that we felt... More 

Helpful?
Thank RussT6
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for your opinion about Hotel Alone. We are very happy to know that you have enjoyed your staying with us. We are going to see if we could arrange something in English with the entertainment crew. We hope to see you back again in Alone. Thank you again on behalf of all the staff. CM Medsur-hoteles. More 

Belfast, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Really lovely stay in this hotel. Mostly spanish and families. Decent breakfast. Helpful receptionists. Gorgeous pool area with seperate jacuzzis and slide for kiddies. If you are looking somewhere quiet this is the place to go. Very relaxing. 10 minute walk to beach and main restaurants. Bus into new town 20-30mim. Taxi 10mins. Very clean rooms and lovely bathroom.Recommend highly.

Helpful?
Thank sarloukel
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for write this opinion about our hotel. We are very happy to know that you have enjoyed your staying with us. We hope to see you back soon. Regards. CM Medsur-hoteles. More 

Bedford, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel itself was immaculate and beautifully clean. However, with the exception of the reception staff, they were all extremely rude. During our week away we were not once acknowledged by the restaurant staff, the bar staff barely spoke English, the pool maintenance men were beyond rude and the maid was sweeping around my feet when I was trying to... More 

Helpful?
Thank Karen B
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for write this opinion about our hotel. We are very sad to know that you didn’t feel comfortable in our hotel. All of our clients are important for us, no matter where they came from. All of our staff is at our client’s disposal in every moment. We hope to see you back in one of... More 

Manchester, England, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 13, 2016 via mobile

Just spent a long weekend with friends & what a lovely hotel. The rooms are very clean & beds are so comfy. Pool area nice and bar area is lovely. Hotel is situated quite a long way from the main town which we prefered.

Helpful?
Thank Joanne M
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Joanne. Thank you for write this opinion about Hotel Alone. We are very happy to know that you have enjoyed your staying with your friends. The Hotel it’s located at “La Cala de Finestrat”, a small quiet beach about 2Km far from the main town. That is a good thing if you want to enjoy Benidorm without the inconvenients... More 

Alicante, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 11, 2016

Not for those wanting the the Brits abroad experience. Friendly and attentive staff. Clean and comfortable room. Typical Spanish breakfast which was plentiful and fresh. Number 2 bus stopped outside hotel for those wanting to go into benidorm town. Only 1euro 50cent per person. We would definitely stay here again.

Helpful?
1 Thank martyn p
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Martyn. Thank you for your words about Hotel Alone. We are very happy to know that you have enjoyed your staying with us. We hope to see you back soon. Regards. CM Medsur-hoteles. More 

Leicester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 7, 2015

Nice spanish hotel so a little out of the comfort zone at meal times. This hotel as a Nice pool with a slide and Jacuzzi but could do with the pool being heated. Rooms a little out dated. Staff limited English and hotel quiet a distance from benidorm.

Helpful?
Thank rachel t
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear guest. Thank you for your opinion about Hotel Alone. We think that our hotel it’s a good option if you want to enjoy Benidorm but staying in a quiet place without the inconvenient of the center of town. We are doing some works on our hotel so we are happy to say that our rooms will be updated soon.... More 

Preston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 23, 2015

Not sure why there is an English flag on the front of hotel, nobody speaks english, staff just don't understand anything, 30 minutes from Benidorm by bus, 12 euros return for family off 4, food very low standard, we was full board but only had 5 meals out of possible 42, we was promised breakfast before coach pich up on... More 

Helpful?
1 Thank Berrys1966
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for your opinion about Hotel Alone. We are sorry if the hotel didn’t achieve your expectations. All of our clients are very important for us, no matter where they came from. We like to give our clients the best service with the best value for money. We hope to see you back again in our hotel.... More 

Grimsby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 5, 2015 via mobile

Although this hotel was clean, I have never felt so miserable in what is supposed to be a holiday hotel. All the staff except Nillson in the restaurant and the girl who served in the pool bar during the day could do with some serious customer service training......and a smile would not go a miss.....half the time it was too... More 

Helpful?
Thank JTear3840
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for your opinion about our hotel We think that our clients opinions are the best way to know what we are doing well and what we could do better. We are very sad to know that your staying didn’t satisfied your expectations about our hotel. We make our best every day to give the best service... More 

Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

we as a family with a 6 year old, stay at the Alone every year, and after reading some bad reviews cannot believe them, it is a great hotel with friendly staff, the food is great, so is the food/rooms and entertainment... we are English and love the hotel. we definately have never had any issues with the Spanish guests,... More 

Helpful?
2 Thank Craig W
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Mr.Craig W. Thank you for your words about Hotel Alone. We feel very happy to know that you are going to stay again with us this year. Once again, thank you on behalf of all the staff. CM Medsur-hoteles. More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stayed here now 5 times. Excellent location in la cala. Lovely hotel and staff are amazing, especially Nicola. They are all so helpful and friendly. On the first night our room was directly in front of the lift which sometimes can be noisy however we spoke to Nicola and she moved us to a quieter room. Every booking after that... More 

Helpful?
1 Thank Shelley T
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. We like to thank you on behalf of all of the staff for writing this review about our Hotel. We put all of our efforts on giving our clients the best service with the best value for money. We hope to see you back soon in our hotel. Regards. CM Medsur-hoteles. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Alone

Address: Avda. Marina Baixa 23, 03509 Benidorm, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $63 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alone 3*
Number of rooms: 112
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